Reliance Jio Infocomm Complaints & Reviews

Dear team,

Hope you are doing good. This is regarding refund of my jio security deposit which i paid at the time of taking my jio fiber connection.

Jio fiber service id[protected] linked to registered mobile number +[protected].
I have cancelled my connection on the month of september 2019 and i returned the device in very good working condition on 18-september-2019. Jio promised me i will get the...

Hlw sir,
I am leaving in Bhagalpur . Here speed of jio is very slow these days like on 29 and 30 October.
Taking big amount for recharges and not providing the speed 4G.
They are just looting money from us . Even when we call customer care executives no one is there to answer the call.As I have screenshot the record of speed through fast.com which gives the speed 550kbs. as a average speed which means 69 KBS approx....

Hi,

The complaint is regarding the Jio customer care service girl named "Asha"
She had been very rude to me from the beginning of the call. She did not resolve my issue nor gave me any reasons.
In the middle due to her very wrong behavior, I had to raise my voice and she uttered much. At the end she told me "Do whatever you want" and hung the call. I want to raise a complaint on her to jio care....

When my data is off. Background apps are closed and not running. Data is exhausting almost everyday. This is happening with me everyday without using any internet. The data is off. My internet usage is normally 700 to 800 mb per day because i use wifi everytime. Even background apps, updates are off or closed. So how it is possible. Happning everyday....

This is regarding network coverage in my work place. This complaint was given several times to service provider for the last six months. They always told to wait for few months but it has never happened. My work place is steel melt shop-1, visaakhapatnam steel plant, visakhapatnam 530031.in this area there are other services are having connectivity....

As per above quoted subject, i have done recharge of 347/- on [protected] on 25/10/19.. After recharge on my prepaid number still internet service not working.

Today evening i called with your customers care services as response received you have wrongly recharged on jio phone recharge instead of smart phone recharge..

After 30 mins discussed with care team but didn't help & not understand & meaningless.. br...

I am George issac and I have booked a Jio phone gifting option for my family member and it was a Diwali offer to gift phone to our dear ones it is a kind of voucher .when we book and paid the amount the recipient will get a voucher in his phone. But in my case amount is deducted from account but the gift voucher didnt sented to the recipient by Jio. So that's why I write this here.

Here I attach the details with this..
br...

I have noticed this issue that whenever there is a power cut in my area the network of all jio customers in my area goes empty. And then after 1 or 2 hours the network gets back to normal again. And when the power comes back then again the network goes off for 1 to 2 hours. Since 4 years i am facing this issue in my locality only. I dont know whether it is a problem of my near by mobile network tower owner or with jio. Please resolve this...

I didn't know about the existence of jio phones until now. I recharged my number [protected] with a wrong plan of rs - 49. I need my money back because it was a mistake which was done unknowingly. Don't take it light as this is a small amount. Those 49 bucks matters to me. Hence please help me. Please help me to get my money credited back and only then i can recharge with a new plan....

Iam using reliance jio. I want to talk with jio customer but they will cut the phone without talking to customers. It's very bad experience. I never like this attitude by customer care. Pls do the needful action against jio. And thier jio network is very bad and very slow. I have tried many times to talk with jio customer regarding iuc charges they will never connect to jio customer executive instead they cut the phone by saying that please...

My complain is that jio provide me 84day free calling in 399rs. But after some days he close my calling services. So i am very sad plz you help me.. It's two time. So i am very sad. Jio is a very bad company. So i request you that you help me. I says to all jio users that every people not use jio sim. Any sim use but not use jio sim. Jio is a ver cheater....

Order number for giga internet and giga calling services with [protected] is no0000ahlce8

I had cancelled this subscription and received the deposit cheque of rs. 2500/-, but my name is spelt incorrectly on the cheque. I notified the customer service on 5th june 2019.

They asked me to send a copy of my aadhar card, to verify my name, which i did promptly. Please note that they had used my aadhar card for kyc of...

Hi today i had done recharge of 399+ 19, total rs.409 of my jio number but recharge not happen and money got deducted from my bank account.
. Time: - 25 october, 9.57 pm
Payment gateway was cc avenue


Rs 409.00 debited from a/c *3127 on 25-10-19 to vpa ccavenues@icici (Upi ref no[protected]. Not you? Call on [protected] to report

I done it from jio website url link which i received in text...

I have applied for jio fiber connection with full payment of rs.2500 and they told me that my connection will be installed within a day or two and today its already 10 days and the connection is not installed and they always tell that there are unavoidable technical reasons.
When you ask them about call to their supervisor, they simply refuse saying nobody is available and sales executive whom i paid stop picking the call.
This...

I paid a recharge in Gpay for My fruend Jio number of 149 ...but it debuted from my bank account but yet not processed the recahrge amount in my friend's account... I have done this recharge in 19 th October...yet not recieved the confirmation message from jio service...why its happening..?...

Sir
I tried to recharge my other jio number [protected] using jio app on 21/10/2019 for amount Rs.349 with voucher discount...
Amount Rs.349 has debited from my account And re charge was not successful.
Pls kindly refund my amount..I submit the same proof down.

My number [protected]...

I have done a recharge of 399+20rs from my jio app using phone pe upi and it is done sucessfully amount diducted from bank side but recharge is not processed from jio side so i talked to customer care executive and he said that any amount diducted will be refunded as soon as possible but till now no refund is recived by me. Date of recharge :19/10/2019
Time of transaction :- 8:22pm...

I have recharge my jio mobile no. [protected] Today around 2:13 pm by yono sbi lite amounting Rs. 149. Recharge was successful and deducted from my acc. But not yet received any successful message from jio and not yet activated
TID:UH85229912
(oper ref:[protected])...

I was recharging my Jio number using Phone pay app and paid using Allahabad Bank UPI on 9th October. My first 3 transactions initially shows pending status and become successful next day. Now, it has been 15 days and my number hasn't recharge with it nor I got the refund. They are saying that they haven't received the money and they have no idea where money is. They are only saying to contact your bank and source from where you recharged....

Yesterday i have recharged my jio number through mobiwik., rs 109 (98montly charge + iuc)., the plan is activated and its showing in my jio app., but i cant able to call and also i cant able to use internet., i thought it will be fixed in some hours., then more than 24 hours happen no update.., so i called customer care they told your non jio mobile phone user but activated plan only applicable jio mobile phone users only., so i asked them...