Reliance Jio Infocomm Complaints & Reviews

I recharged my jio sim card by amazon pay upi. My money also deducted from my paytm payments bank account. I recharged for 409/- (50/- off as voucher). But i am not received any massage from jio and my plan also not shows in my jio app. The bank reference id is[protected]. I tried to contact jio many times. But i failed. Now what i do? Please help me.

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Today i have done recharge for 409rs through myjio app. I paid money through phonepe. It showed that money has been sent to [protected]@citibank account, but i didn't get the recharge. There is no new plan activated on my jio account in myjio app. I need the recharge. Kindly please help me out in resolving the issue asap. Find below screenshot of the payment. My number is [protected]

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I recharged yesterday with the amount of rs. 444 as per jio's new all-in-one plan. The payment gateway application i used for the recharging procedure showed my payment was successful. But when i enquired on my jio application, it shows that i don't have any active plan. And even when i frequently try to contact them on their toll free customer care number, it isn't being connected. I am unable to use my communication services now due this issue. I hope i'll get solutions regarding this issue.

Dec 6, 2019

Complaint marked as Resolved

Just within 5 minutes of complaining, I got my plan activated.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Dec 06, 2019

Updated by avishekbiswas99 Within 2 mins of complaining, I got a confirmation sms from JIO, that they have got the request of recharge and it will activated soon. And it took several 2 mins to get the plan activated.

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Address: AJIT BHAWAN, STAFF QUATERS N.21, Jodhpur, Rajasthan, 342001

I have recharge my via my jio app and payment done by amazon pay via paytm payment bank. But recharge not done in jio app. Please help me to give my money back or done my recharge. Do something this how they earnings money and take the upi transaction a source of earning... Help

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Sir, i had recharged of 399+10 plan = 409.. And i had applied 50 rs coupon and paid 359 which is a successful transaction but recharged plan is not showing on my jio app. I had done recharge through my jio app via google pay.. I am posting the screenshort of transaction id of my recharge.

If not recharged... Refund my ammount.

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Today i have done recharge for 409rs through myjio app. I paid money through phonepe. It showed that money has been sent to [protected]@citibank account, but i didn't get the recharge. There is no new plan activated on my jio account. I need my recharge to be done. Kindly please help me out in resolving the issue asap. Find below screenshot of the payment.

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Recharge booster of jio number [protected] of rs.101 made through google upi - [protected]@oksbi on 5th december 2019 not showing in jio app. But account is already debited. Please return the money. Inspite of money being debited no information about the booster pack is showing in the jio app
Jio no.[protected]
Google upi [protected]@oksbi

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Address: Gandhinagar, Gujarat, 382007

P1912052232550255532811 transaction no.

Debit txn of rs. 1659.00 made in a/c xxxxxxxx1862 by upi/[protected]/to:[protected]@citibank/fr:[protected]. Clear balance in your a/c is rs. 1108.70

I have recharged for rs. 1709 and -50rs vouchar applied.
So total debited amount is 1659 dated 5 december 10:31 pm.

But in account it is not reflected.
Jio no. [protected]
My contact info. [protected] gujarat.

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I have done recharge of 1776 today but only invoice was successful later i didnâ€™t receive any message niether the customer care services are taking calls nor the live chat the amount debited from my account but there is still no notification of success nor app show any history of rechages

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I have done 444 rs jio recharge plan from my jio app using google pay transaction and the amount has been deducted from my bank 394rs after redeeming the 50rs coupon but till now the plan not activated in my phone or my jio app what can i do
Plz refund my money back or activate the plan

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Address: Koritepadu,Gandhi statue, Guntur, Andhra Pradesh, 522007

I just have recharged my number [protected] with amount 444 with a data voucher of 50rs on 5th dec, 8:38 pm. Amount got deducted from my account but did not receive any message from jio regarding this.
The bank account is debited with the account. Please check the matter & update the plan.
Details are as follows.
Plan: â‚¹ 444
394 through google pay app
50 through jio voucher.
Date of recharge 5th dec 2019.

Dec 6, 2019

Complaint marked as Resolved

I got an sms as well as mail at 2:35 AM on 6th Dec 19 that my recharge request for respective amount is initiated and processed successfully. Upon cross verification in My Jio app updates data plans are visible. Issue is completely resolved. Thanks

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I've recharged [protected] instead of [protected]
From amazon pay balance with operator reference number [protected] in the evening i would like see if any refund is possible or atleast i would like to contact jio customer service executive directly over call. I requested amazon to correct the issue, they redirected the issue to jio but they are not at all helpful in anyway

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Address: LADO SARAI DELHI, New Delhi, Delhi, 110030

Jio has very bad network in lado sarai, south west delhi pincode-110030 even internet speed is very slow. We are paying 399 rs for calling and 4g data but not getting even 2g speed.
Why to pay such a huge amount to them and also every time they are increasing the plan cost. Please take some action against it so that these problem gets sortout as soon as possible.

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Address: Kolkata, West Bengal, 700030

I used to recharge my jio number using google pay upi, money is deducted but recharge is not done
Brajesh goon on dec 5, 2019

I have done the payment for recharging my jio phone number through google pay upi. Rs. 349 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Picture of transaction is attached

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Address: GIET UNIVERSITY GUNUPUR, Rayagada, Odisha, 765022

Hii,
I am biswa ranjan.
I did my advance jio recharge on[protected]pm but i didn't got any sms from jio but upi money is successful.in my recharge history also not showing my recharge. And customer care also not responding my call. I have tried a lot to contact with customer service. Please resolve this issue immediately. Kindly solve it or refund my money back.

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Address: Esteem Tower-1, Indrapuri, Sector-A, JK Road, Bhopal, Madhya Pradesh, 462021

I just have recharged my number [protected] with amount 444 with a discount voucher of 50rs on 5th dec, 9:10 pm. After complete and successful payment, i was redirected to jio app where the screen appeared "recharge successful" but thereafter it has not been reflected to the recharge history.
The transaction was done through phone pay.
Transaction id: p1912052110532204760842

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Address: Esteem Tower-1, Indrapuri, Sector-A, JK Road, Bhopal, Madhya Pradesh, 462021

Hello,
I just have recharged my number [protected] with amount 444 with a data voucher of 50rs on 5th dec, 9:00 pm. The amount was deducted from the bank and then a message appeared in jio app that the transaction is successful even though it's not showing in recharge history or in my plans.
The transaction was done through google pay
Upi transaction id:[protected]

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Address: B2,FLAT NO. 4,SUKHWANI PARADISE, PIMPRI PUNE 17, JHAMTANI CHOWK, Pune, Maharashtra, 411017

I have done my recharge before expiry of current plan of rs. 399 + 10 talk time. But on the app it is not updated & even i haven't receive any message regarding recharge.
The bank account is debited with the account. Please check the matter & update the plan. Details are as follows.
Plan: â‚¹ 399+ 10 talk time
359 through google pay app
50 through jio voucher.
Mobile no. [protected]
Date of recharge 5th dec 2019.

Please solve it as soon as possible

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I have recharged my jio account with 1799rs plan for 336days. I recharged through My Jio app on 5th Dec, 2019 around 8:50p.m. Amount was deducted and received message from SBI bank. 1749rs. paid through google pay. One 50rs voucher consumed. But didnt received a message from Jio. In app, in all possible ways it is not showing the recharge details. No internet data and no outgoing calls. 1799rs plan.. not even a single notification.. everything is telling your current plan is expired. but what about the new one ? what is the status ?

Dec 6, 2019

Complaint marked as Resolved

solved

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Address: h.no-2-3-32,leela kunj apartment,g-1,rd no- 06, co-operative bank colony,nagole, Hyderabad, Andhra Pradesh, 500068

I recharged my jio number [protected] with an amount of rs-1766/- ( 444*4 plan) in my jio app through Google pay on 5th December 2019 time- 20:16 pm, amount is deducted from my account but in my jio app there are no ACTIVE plans and when I called to customer care they are telling me there are no ACTIVE plans on my account .
Please kindly solve my problem .

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm reviews & complaints page 98

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