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Reliance Jio Infocomm Complaints & Reviews

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Last updated May 25, 2024
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Reliance Jio Infocomm reviews & complaints page 108

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V
VivekRSoni
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reliance jio recharge amount debited but not reflected

98 rupees recharge done on 12th august 2019 morning but not reflected in myjioapp
Debited from my bank account.
I waited till whole day and again recharged 98 rupees on 13th august.
Recharge done on 13th is successful but failed on 12th august

I request to refund my 12th august debited amount i. E. 98

Details for reference:
To transfer
Inb reliance jio infocom bill_rejioi paymentsbr...
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K
Kushal Purohit
from Mumbai, Maharashtra
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incoming call and messages are not coming on my no

Address:72 Kamla Nehru colony, Indore, Madhya Pradesh, 452001

My number is [protected] on this number incoming calls and incoming messages are not coming while on the other end outgoing service is in working condition i complaint no of times on jio customer support and also write mail on jio care but my problem is still not being resolved i was continuously making complaints from 6 aug today it's 14 of aug but no proper response from jio support and for now if i am trying to call to jio support my call...
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S
Simona19
from Mumbai, Maharashtra
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money got deducted but no recharge of 399 i got

Address:Mumbai City, Maharashtra, 400088

Amount debited from account but recharge not done
Recharge done through net banking ref#igaguegn15 on 12th august 2019 and amount was debited from my bank account but recharge of 399 rs. Yet to be reflected in my jio sim account. As i am trying to call on customer care but no use please look into this matter and
Please refund back the amount as soon as possible...
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M
manujha07
from Mumbai, Maharashtra
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fraud by jio app, recharge amount eaten by jio does not refunded yet

Address:Mumbai City, Maharashtra

I had tried to recharge my 2 jio mobile numbers through my jio app on 6th july 2019. 1st was successful but 2nd was unsuccessful. Both payment was of amount 349rs.

1st recharge, mob-8709xxxxxx (Success) -
Upi/[protected]/amount to pay/[protected]@
Citibank/citibank/

2nd recharge, mob-7004xxxxxx (Failed)-
Upi/[protected]/amount to pay/[protected]@
Citibank/citibank/

I made a complaint...
+1 photos
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P
Pratik Swain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

authorities not responding my call for noc.

Address:At-mundalo ,po- hariank, dist- Kendrapara,pin -754210, Kendrapara, Odisha, 754210

Sir,
Your company call to me and said jio wifi project is arrived through govt of india, your land is required submit all document for work. I submit all the documents but they said submit noc & suggest me to help for this and demand 16500rs for noc paper. Then they told me they will call me on 13 aug 2019. But they switch off their number and they told me that they inform me that they are coming my distract court for agreement....
+2 photos
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J
Jibu j mathew
from Ernakulam, Kerala
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jio - low network coverage

Address:Thiruvananthapuram, Kerala, 695584

I am using jio sim for making calls or browse internet.
Jio was providing good network coverage / internet speed initial days.
But now the coverage is very low and the internet speed is also very low in my home location.
Registered complaints multiple times, but every time they are closing the ticket after informing that coverage will be improved within 6 months. But nothing has happened yet.
Please do the needful...
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R
from Agra, Uttar Pradesh
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jio store

Address:Kotdwar, Pauri Garhwal, Uttarakhand

My jio Sim is not working so I went to nearby jio store but those people are not interested to resolve the problem even the store is going closed since last 3 days. The shutter of the store is half closed and a slip stuck on the door where a message is written that outside for the emergency work while the staff is inside the store. When calling to the given no in the slip they are suggesting to go 45 kms away another jio store to solve the...
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Address:meerut, Shamli, Uttar Pradesh, 247776

Dear sir/mam
My self kulbir singh, my mob# [protected]. Last two months jio company
Forcing me to use only jio app to recharge my jio phone [protected].in
Two attached files i shared all details.
They are not allowing me to recharge my # [protected] using third party
App while other jio # [protected] they allowed. But they ban specially
My number. Every time they force to recharge jio.com and warning...
+3 photos
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V
Vasun75
from Moga, Punjab
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wrong recharge payment refund

Address:Hno 349 phase 6, Mohali, Punjab, 160055

Dear sir,
I have done wrong recharge on [[protected]]. I have done recharge of 799 rs via phonepe apk. And it showing payment is success. I have done recharge on 11 aug 2019. Jio money transaction id is[n1908111413190796719858]. Kindly reverse my payment to the orgin account. Cause that no is not my no. So kindly look into this matter. So that i can get my refundback...
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I
iam moana
from Mumbai, Maharashtra
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jio data is automatically getting exhausted

I am facing this issue since last five days. Everyday Jio Data is Automatically getting exhausted by doing light browsing. IN few minutes of browsing got the message you have exhausted 50% of data and again in few time 100%.

Where as on Airtel I can see no such thing is happening.

There is no Windows Updates turned on or mobile updates, also I am compelled to watch videos in 144quality....
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A
Arnab Sil
from Kolkata, West Bengal
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unhappy about service

Address:Durganagar, Kolkata, West Bengal, 700079

Dear team,
As i noticed few months that jio data is getting exhausted without using. I surfing only social network and it says data exhausted. I also connect my phone with my laptop and see that data consumes without using also not very clear of data usage in myjio app. It is very painful for me to recharge again with topup. Please do not steal the data such way. So
I think that i will switch other network. Please jio team...
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S
Sunny630106
from Mumbai, Maharashtra
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unsolicited harassment phone and whatsapp calls from jio numbers

Address:500017

Getting unsolicited phone calls from UP East and UP west on a daily basis. From numbers [protected], [protected], [protected], [protected]. As per Truecaller these belong to Uttar Pradesh. Looks like it all coordinated harressment.
Please do the needful. I blocked these numbers. Keep getting call from new ones from same regions. Going to police station also as and when I get time....
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P
prakash singh pilkhwal
from Delhi, Delhi
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jio worker do not give right information when we bought mobile phone

Address:house no .-37, village -kutgoli, p.o - almora, distt. -almora, pin -263601, Almora, Uttarakhand, 263601

Sir,
I belong from almora and i bought a jio phon but recently it can not work and opne.
And it is under warnty and when i went jio center they said me that your litms paper is red.
But when i bought then they work donot tell to coustmer these situation.

So i request you when you make law then please inform to people.
Donot keep consumer in a betray....
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Address:491107

Hi there is an area where the people of central government employees are residing thousands in between newai and utai villages. The jio 4g network internet speed is providing very low. All incoming calls to jio customers says out of network coverage. Several times had complained to jio customer care to provide quality network coverage. But they had asked to provide some details without rectifying problems. When there is no network coverage...
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U
u.jasonraj
from Mumbai, Maharashtra
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data is very poor

Address:Bommanahalli police station, 560068

Jio data is worst in banglore, network is full but what's app msg also is not sent. That much poor data service from jio, customer service only say more users and we are improving that's it,, they saying from past 3months. But no improvement.
Big city like bangalore facing data issues with jio,

I'm staying banglore,
Land mark:bommanahalli police station...
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R
Rhituraj Roy
from Mumbai, Maharashtra
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pathetic network

Address:Kashipara,Bhoatgaon, Near AIR and DD Center , Kokrajhar, Kokrajhar, Assam, 783370

When we are talking about upgradation of digital india each every day. When we have reached to moon when we are became a superpower of the globe when we are using 4g but in my place in my village area there using 2g network how pathetic. Is this really so called reliance digital marketing? Where we are getting 00.13 kbps speed instead of at least 1mbps? But why? We are not paying for it? We are not in part of india? Then why your net is here?...
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N
nrostwal
from Pune, Maharashtra
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wrong information lead to wrong recharge

Address:Kothrud, Pune, Maharashtra

Hi,
I have another number [protected]. I was using it in jio phone for more than one year. Due to some technical issues in phone i decided to buy a new phone and then called the jio customer service to know the process to migrate to new phone.

I followed the process and accordingly did bundle recharge of rs 498 with utr[protected] at 10.25pm, 7th aug, 2019.

However after recharge also sim is not working....
+1 photos
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G
Ghanasyama Sahu
from Bhubaneshwar, Odisha
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money deducted but my plan was not activated

Address:AT/PO-G.GANDAPALLI, Ganjam, Odisha, 761028

I recharged 19 rupees plan which was activated. On the same day i recharged 21 rupees plan but my plan was not activated. I asked the customer care service agent but they only said that they didn't get my money and if deducted my money will be back by 24 hours.
48 hours gone i didn't receive my money.
I have done both recharge from sbi internet banking.
My jio no. Is [protected]....
+1 photos
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P
Pramod waghe
from Meerut, Uttar Pradesh
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very bad internet speed not even 2g

Address:Amul Auto Components Pvt Ltd, Udham Singh Nagar, Uttarakhand, 263153

I have. Port my idea number to jio first one and half month the speed which i got is very good but now internet speed is only 10 to 40 kbps, i unable even surf google realy discounted after changing carrier
I have complaint it lot of time to nko customer care but no any change they only told that switch off your phone, remove sim card and then switch on cell phone again.
Need immediate attention on my complaint, since i am...
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Rana Rakesh Jagtaik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate my plan without notification.

Address:Bombay, Shimla, Himachal Pradesh, 171006

I am Rakesh kumar. My jio plan is deactivated because excess use of outgoing call in jio no..
But they didt give any notification regarding the excess use of outgoing call. Know they are asking for recharge againg nd my previous plan is expaired on octuber... Nd the plan wass rs399 unlimited call . Then what does it mean..?...
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