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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jan 16, 2026
Complaints 6640
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 110

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A
Ashutosh365
Sep 3, 2019
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Address: 160062

The jio 4g mobile calling and internet is very poor. I have tried to talk to their customer care but on 198 only instructions comes 'if this then press this number and that number, ' bla bla bla. Even try has mentioned that 198 is only for complaining (They have to hear us). I am not satisfied with jio services. I ported to jio from vodafone and my sim got activated on 1st of august. Now i want my refund from jio. Vodafone's 2g is faster than this jio4g. I'm wifi of my landlord for the intent service!
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    A
    Aishik Kumar
    from Mumbai, Maharashtra
    Sep 3, 2019
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    Address: 741505

    I choose the jio network and recharge with 399. But i do not get proper service from jio. The jio network tower is too far from my house. Many time voice call got disconnected, all the time jio network is too slow thats not usable. When i call to jio customar care, they told me that they will solve. But they not solved i think jio is fraud with us.
    So, i request to trai, please give a step against reliance jio network.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      A
      Arjun Anandh
      from Mumbai, Maharashtra
      Sep 2, 2019
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      My 1.5 GB jio data is getting exhausted even without using any internet. It happens when i am using JIOFI. It is happening even after i have informed JIO customer care. I am not able to watch my video classes due to this. Kindly help me with this problem it is really urgent for me. My studies are getting affected due to this kindly do take this into your due consideration and resolve my issue as soon as possible.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        R
        Rao Venkat
        from Kumbakonam, Tamil Nadu
        Sep 2, 2019
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        Address: LIC OF INDIA, KAMAT BUILDING, Srinagar, East Godavari, Andhra Pradesh, 533308

        Unfortunately by typo error I wrongly mentioned my mobile no [protected]
        Instead of my original jio mobile number [protected].

        PLEASE rectify the mistake and recharge my mobile [protected].

        PLEASE do the needful as soon as possible.
        Through AMAZON

        Thanks & Regards
        Venkat
        [protected]
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          A
          animesh92
          Sep 2, 2019
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          Address: Upper Beniasol, Purulia, West Bengal, 723121

          Respected sir,
          I live at adra, lower beniasol in purulia dist. W. B, pin-723121. Sir, i am complaining jio network and slow internet both of issues from more than 10 months. The service request no is sr00000xuj8l. Sir, whenever i tried to call customer care they didn't transfer my call arguing that hr is busy or don't want to take a call and we are working on this issue. If the team is working so hard then why we can't see the effort. I mean complaining for 10 months they are yet just excusing on the same. Sir, my family have 5 jio numbers and they all are facing the same problem. 399 for 84 days matters for we middle class families. Sir, i was a big fan of jio but nowadays it's in utter condition.
          My humble request to you sir, please take a look at that.
          Thanking you.
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            A
            Abhijeet002
            from Mumbai, Maharashtra
            Sep 1, 2019
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            Address: Hoodi, 560048
            Website: Jio.com

            I had been a subscriber of jio since a long duration and since last 1 year i had been complaining about the slow internet connectivity and low network coverage but the customer care representative aren't filing my complaint nor are they taking any steps to improve their network.

            Everytime i try contacting them they come up with similar kind of response.

            Please take some action against this else i would be forced to convince people to switch to other network.

            I will be starting this campaign with 15 days because a lot of jio users in my locality are facing the issue and jio isn't concerned about the complaint.

            Solve this issue soon else be ready to lose customers jio
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Sep 01, 2019
            Updated by Abhijeet002             Check the speed test results

            Sep 01, 2019
            Updated by Abhijeet002             Look at this

            Sep 02, 2019
            Updated by Abhijeet002             Look at the amazing speed offered by jio

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              V
              Vinod Sudha
              from Mumbai, Maharashtra
              Sep 1, 2019
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              Sir,
              I have done recharge through my jio app using paytm upi
              My upi referance no.[protected]
              In paytm its show money send to reliance jio infocomm limited
              Its also show id — reliancejioinfocomm.[protected]@hdfcbank

              Money is deducted from bank
              Recharge not happen till yet
              No any message come from there
              Sir look my matter
              Recharge not done or not sowing in my jio app or message come
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              View replies
              I HAVE DONE MY MOBILE Recharge of rs 398 using google pay on 26/08/19 but the money is debited from my account but recharge is still on processed when it will be completed
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                R
                Ramatulasi Ghanta
                from Hyderabad, Telangana
                Sep 1, 2019
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                Address: 521108

                I had recharged my jio number [protected] for the 399 rs plan
                (349 with 50 rs voucher) on 1st of september 2019. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls although i recharged. Please resolve immediately.

                Regards
                G ramatulasi
                [protected]
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                Sep 01, 2019
                Updated by Ramatulasi Ghanta                 I have done payment through icici net banking. My transaction I'd is[protected]
                View replies
                My amount is deducting but recharge is not done and not return my money. Last 30 day 3/8/2019
                I very tired from jio custemer care service
                Reply
                dinesh12371's reply, Sep 2, 2019
                349 rs amount deduct in my account and not recharge done I many complaint in jio care but it's not return my amount so what I will do.
                I recharged 399 Plan (50rs Voucher used =349) through Bhim app the Transaction was successful but the validity has not extended yet, there is no option to activate on My Plan section.When i checked the Bhim Transaction list it was successful,
                Mobile no.[protected]
                Transaction id:[protected]
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                  R
                  Radhika moorjani
                  from Mumbai, Maharashtra
                  Sep 1, 2019
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                  Address: Ahmedabad, Gujarat

                  Yesterday night i recharged for a friend through my jio. It is showing successful. Amount has been deducted from my account but recharge is not done yet.

                  What should i do?

                  A huge company like jio is doing such things is shameful.

                  It has been more than 3 years since jio started still such horrible things are happening with jio.

                  In every condition jio is the best but this problem is really bad.
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  View replies
                  My amount is deducting but recharge is not done and not return my money. Last 30 day 3/8/2019
                  I very tired from jio custemer care service
                  Reply
                  Network strength is weak
                  I've been complaining from 1 year but they are not registering my complain
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                    B
                    Barshita Sahu
                    from Mumbai, Maharashtra
                    Aug 31, 2019
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                    During a jio recharge of ₹399 on my jio number through my jio app while i was recharging, it failed and showed a recharge failure message so i tried it again but again it failed and showed a failure recharge but the money has been deducted twice from my bank account so i humbly request you to refund the sum of ₹798 to my account as soon as possible.
                    Thank you
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      S
                      Sonakshi chopra
                      from Mumbai, Maharashtra
                      Aug 31, 2019
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                      Address: D-499 Malviya nagar, Jaipur, Rajasthan, 302017

                      U applied for hui fibre and i paid 2500 to the nearest area service incharge through paytm but my application got rejected because the adhaar card wasn't original the refund needs to come to me in 7 working days but it almost 2 months now t haven't received the refund and n i'm not getting any responses from the company or the service man i paid too.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        D
                        Devanggg1313
                        from Agra, Uttar Pradesh
                        Aug 30, 2019
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                        Address: G-703 Jaipuria Sunrise Green, , Abhay khand -2, Indirapuram, Ghaziabad, Uttar Pradesh, 201014

                        Hello, i have been trying to call customer care for disconnection since 15 days, no one picks up. I went to office and did complaint, they raised my request for refund but it's so many days i didn't got my refund!

                        My jio service giga internet id is :[protected]
                        Please help me with the refund, i have no money. I want my money back!
                        [protected]
                        Registered mobile number - ([protected])
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          P
                          Prth Mndl
                          from Mumbai, Maharashtra
                          Aug 29, 2019
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                          Address: Bamanghata ,hadia,700150 , south 24 pgs, landmark- bamanghata high school, 700150

                          Dear Jio authority ..we r can't use the proper network service in my area ..before 2-3 month we are all to face the problem ...many complaints are given in this areas people .. individual Jio is very bad service and very rude customer representative in kolkata ..pls solve this otherwise we are porting our sim to different network ...
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            Z
                            Zia-ul-haq
                            Aug 29, 2019
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                            Address: Bangalore, Karnataka, 560114

                            I use jio postpaid service. I have setup autopay feature through jio app to ensure my monthly postpaid bills are automatically paid. I setup that feature in my phone with the help of a jio customer care representative. Autopay features shows as active and in force when i check the status in jio app.

                            But jio failed to deduct payment from my bank against my latest aug bill. This resulted in late payment fee of rs.100 getting added to my outstanding. Later i manually paid the original invoice and requested jio to fix the issue with autopay feature and waive off the late payment fee (As it is not my fault that they missed to deduct payment from my bank).

                            They refused to waive off that charges. They did not bother to acknowledge the issue with autopay feature and did not give me any assurance to fix the same.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              R
                              roquibul7
                              Aug 29, 2019
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                              Address: Bagnan , West Bengal, india, 711303

                              Dear sir,
                              I am facing too much slow speed with jio 4g sim in my [protected] jio number over a year. The speed became my harrowing hell and it haunts me with average 100kbps surfing speed all the time. Writing to the aforesaid service provider won't solve my problem. Currently i am enjoying 149 per month, i. E, 1.5 gb per day plan in bagnan, howrah, west bengal.
                              Plse help me discard this problem once and for all.
                              Thanking you
                              Sk roquibul alam

                              29.08.2019
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Aug 29, 2019
                              Updated by roquibul7                               My handset model is Asus Zenfone Max Pro M1, 6gb/64gb variant
                              Aug 29, 2019
                              Updated by roquibul7                               Sir,
                              For lodging complaints here the service provider deducted 750mb data from my account illegally and instantly
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                              Please provide me fast internet
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                                S
                                Saloniii
                                from Mumbai, Maharashtra
                                Aug 27, 2019
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                                I made a payment from my jio app for Rs 349 on 25th August to recharge my phone. I got the confirmation for amount deduction from my bank but my phone was not recharged. I called Reliance customer care and they said that my payment was declined by the bank itself. I also talked to canera bank customer care but I am not satisfied with the information. Please try to refund my money.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  A
                                  ashusood
                                  from Delhi, Delhi
                                  Aug 27, 2019
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                                  Address: HNo. 547 Sector 9, Panchkula, Haryana, 134109

                                  I got jio giga fibre connection installed at my house at below mentioned address. Since the main optical fiber was underground, your team got one pit digged on from porch of our house and later on filled up after ten days once the connection was established.

                                  However, i am sorry to inform you that the quality of civil work done for filling up the pit is extremely poor and has been severely damaged. Moreover the titles uprooted for digging the pit were not replaced and the cement/ material applied on the pit has been of very poor quality and the same has already been patched out. Due to this the front of our property gives very bad impression.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    H
                                    [email protected]
                                    from Mumbai, Maharashtra
                                    Aug 27, 2019
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                                    Address: 400097

                                    I have migrated to jio since last couple of months but sorry to say since few days without even using 1kb of data the entire 1.5 gb data gets consumed 8n the night and i read the messages from jio saying i have used 100% of data i am really fed up with this cheats. I would like to request the people who are facing the same issue with jio as i am feeling cheated by this people
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    View replies
                                    Hi,

                                    I had postpaid Jio numbers: [protected] under the name of Ruben Sharma.
                                    It has been 3 months since I have ported this number to other network but I have not received my security deposit amount back.
                                    Please resolve this issue.

                                    Contact number [protected].
                                    Reply
                                    Recharged for Re 50 on my Jio number. 1991 says that recharge was successful but it also says that I have to recharge to make calls. I was normally making recharge for RS 49 but this time I made for 50.

                                    Jio
                                    Phone [protected]
                                    Reply
                                    I am not able to use my JIO Wifi because of no signal in
                                    Poovathussery, Trichur, Kerala.
                                    Please resolve.
                                    My mobile number is [protected].
                                    Reply
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                                      A
                                      A K Singh Rashmi
                                      from Mumbai, Maharashtra
                                      Aug 26, 2019
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                                      Address: Bgh, Gh, 713148

                                      I called on198, about 10:25 pm dated 26/08/2019 for enquiry the number +3444 that is calling me frequently but unfortunately the customer care representative lady talked very rudely and her near by persons abusing me for dropping call.
                                      That is not healthy Signe for company and employee. Please take quick action on her and suspended.
                                      Thanks
                                      Mob [protected]
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        H
                                        Hari1979
                                        from Mumbai, Maharashtra
                                        Aug 26, 2019
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                                        Address: Thane, Maharashtra, 401202

                                        It's been over 6 months that I have been complaining to Jio about the pathetic Internet service. There has been only one answer from the customer service that we are working on the issue. I have logged several complaints regarding this. The speed I'm getting is not even 2G. Basic Google page takes minutes to load. Please let me know what to do? Is porting the best option?

                                        Regards,
                                        Hariharan Iyer
                                        [protected]
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        View replies
                                        Dear sir/madam
                                        I am the Natun Bazar Amarpur Gomati Tripura 799104 is a retailer. Our distributor has not been paying the balance for the past 15-20 days and after talking to her, he has told me no more balance. Jio Distributo
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