Reliance Jio Infocomm Complaints & Reviews

Sir,
I belong from almora and i bought a jio phon but recently it can not work and opne.
And it is under warnty and when i went jio center they said me that your litms paper is red.
But when i bought then they work donot tell to coustmer these situation.

So i request you when you make law then please inform to people.
Donot keep consumer in a betray.

Hi there is an area where the people of central government employees are residing thousands in between newai and utai villages. The jio 4g network internet speed is providing very low. All incoming calls to jio customers says out of network coverage. Several times had complained to jio customer care to provide quality network coverage. But they had asked to provide some details without rectifying problems. When there is no network coverage to up to the mark then what necessary of details in which site low speed. Its vogue answer to confuse the customer. Jio 4g may provide quality network coverage to the area immediately other wise we will port out to other network. This is utter failure of tower maintained by concerned persons. So you are requested to do things normal otherwise you will loss more customers and we will take airtel connection.

Jio data is worst in banglore, network is full but what's app msg also is not sent. That much poor data service from jio, customer service only say more users and we are improving that's it,, they saying from past 3months. But no improvement.
Big city like bangalore facing data issues with jio,

I'm staying banglore,
Land mark:bommanahalli police station

When we are talking about upgradation of digital india each every day. When we have reached to moon when we are became a superpower of the globe when we are using 4g but in my place in my village area there using 2g network how pathetic. Is this really so called reliance digital marketing? Where we are getting 00.13 kbps speed instead of at least 1mbps? But why? We are not paying for it? We are not in part of india? Then why your net is here? Take it away not required we are happy with out network. I have raised same complain six months back but no use it's became more pathatic now a days. You are also in same track of airtel dear jio team good luck and thanks for ua pathetic service

Hi,
I have another number [protected]. I was using it in jio phone for more than one year. Due to some technical issues in phone i decided to buy a new phone and then called the jio customer service to know the process to migrate to new phone.

I followed the process and accordingly did bundle recharge of rs 498 with utr[protected] at 10.25pm, 7th aug, 2019.

However after recharge also sim is not working. I called the customer care and then came to know that sim will not work in nokia 2g phone. Now this recharge of 498 has gone waste.

Since its not my mistake and i followed all the steps shown by jio customer care, i request you to cancel my recharge done and refund the amount.

Its been almost 10 hour passed and i raised the issue within 2 hours of my recharge only still i didn’t got refund.

Please help

Regards
Nitesh
[protected]

I recharged 19 rupees plan which was activated. On the same day i recharged 21 rupees plan but my plan was not activated. I asked the customer care service agent but they only said that they didn't get my money and if deducted my money will be back by 24 hours.
48 hours gone i didn't receive my money.
I have done both recharge from sbi internet banking.
My jio no. Is [protected].

I have. Port my idea number to jio first one and half month the speed which i got is very good but now internet speed is only 10 to 40 kbps, i unable even surf google realy discounted after changing carrier
I have complaint it lot of time to nko customer care but no any change they only told that switch off your phone, remove sim card and then switch on cell phone again.
Need immediate attention on my complaint, since i am feeling cheated by jio telecom

I am Rakesh kumar. My jio plan is deactivated because excess use of outgoing call in jio no..
But they didt give any notification regarding the excess use of outgoing call. Know they are asking for recharge againg nd my previous plan is expaired on octuber... Nd the plan wass rs399 unlimited call . Then what does it mean..?

Agu 06.2019
Jio phn speaker not working properly
Dear sir,
Iam ur customer from the day u started jio phones
I have buy an jio phone with cost of 1500 r/s 1 months ago my phn has got an problem that not hearing the voice during the incoming or out going calls

I went to ur jio phn store witch was located in mp at mandideep on swing my phn they r saying that ur phn was but up to u know i doesn’t fall my phn in they r saying that it’s not poseble for repair so pls tell me how can i proceed either it is in largala way iam ready to copy an case so pls humble request for u please give me a new phone and tha return money
My cont. No.[protected] buy it obedullganj mandideep raisen

Hello
I am using current jio plan of 399 and by mistake I have done recharge for same number I want to cancel that recharged and want a refund
Please let me know as early as possible solve my problem I have recharged through paytm via credit card
Please solve this
Thank you

This is to inform you that i am facing slow internet speed from last few days in ahmedabad gujarat. To raise a complaint for this i regularly calling jio help line number [protected] but when just the call gets connected to the executive they just said their name and then call disconnected without any reason. It is not happening with one call, it's happening with every call very pathetic service.
[protected].

Last year, due to several issues, we decided to port our corporate mobile connection from airtel to reliance jio as they were promising better services and ease o[censored]se.

We had 9 connections to port but due to some technical problems, only 8 numbers were ported to jio. We left the issue for some days and tried to port the number again after a month. After multiple phone calls and coordination, mr. Sujoy senapati from reliance jio agreed to try once again and assured us of a successful porting. A month passed and we did not receive any communication from him, after which we decided to call him up ourselves. Upon asking him the status, he seemed clueless regarding the situation and informed us a day later that the request has been rejected again but could not give a satisfying reason.

Now, after several months, we are trying once again to port our employees' phone number but they are not showing any interest. Our relationship manager, ms. Saadia sitawat was contacted multiple times over the phone and she went as far as to say that, "sir, no one wants to come just for one connection." upon pressing some more, she finally asked us to leave her an email (Attached below) to which we received no response.

We then ended up complaining to jio care (Emails attached) but it all went in vain as they do not provide any response. All they say is that our request is being attended to and they will get back soon but nothing happens.

My complaint is that be it 1 connection or 100, the service expected from a big company like jio is top notch. But it is simply the opposite. We simply want that all our employees come under the umbrella of one network so that it is easier to communicate and also to pay bills and take up complaints. Hope the issue is resolved soon or we will be moving back to airtel.

Dear team,

I get a speed of less than 50 kbps when i have more than 1gb data and additional 6 gb data.. I called customer care and informed about it and from 3 months they are resolving the issue. They say that there are more users in my area and that the internet is running at 50 kbps.

I get better speed on vodafone 4g in same location, network issue in train. I have called so many times on jio customer care toll free number but nobody responded. I am extremely disappointed with your services. Plz resolve my problem asap.

Most area are :

Stay @ badlapur east, traveling from badlapur to vikhroli office @ vikhroli, godrej one.

Jio mobile no : [protected]
Plan @ 399 for 84 days

I ported my sim to Jio 2 months ago. And suddenly on Friday 2nd August my Jio sim got discontinued. I called customer care for same reason and they said to visit Jio Digital store. I'm visiting store everyday but store is closed since last 3 days. Nobody able to contact me from last 3 days. Please do something about this.

Jio is treating their customers very badly.. I have a plan of ₹149 which gives 1.50GB daily .. the usage got renewed at 12.43am and by 1.43 am it got exhausted.. I was shocked to see as I haven’t used the internet.. customer care advisor was so rude and unhelpful.. they said I have used it that’s y it has exhausted.. this is awful and I will definitely change the provider as this is not the way .. when I hv nt used data why it has been exhausted without any reason.. I don’t mind if I hv used the plan, why would I chase customer service at 2.10am.. unacceptable behaviour

Jio network is very weak in my area. I complaint several times but there is no improvement. What should i do? I think 250 jio cards active in my village. I wait only 1 months. You are not changing your network service we are all card mnp in other company. So i request u make networks in my village. Land requires i provide you. Jio sim is slot 1 see the screen shot in image.

I get a speed of less than 50 kbps when i have more than 1gb data and additional 6 gb data.. I called customer care and informed about it and from 3 months they are resolving the issue. They say that there are more users in my area and thats y the internet is running at 50 kbps (Its a 4g connection)..

I[censored] cannot cater to the needs of the customer y do have people standing and selling ur product on the street.. I get better speed on airtel and idea 3g connections.. I am def looking for ward to ask my family and friends to reduce ur burden by moving out o[censored]r network so that other users can get a better service. Since you cant do anything about it. I guess we have to help u!!

I have call many many time at 198 but i am unable to find any solution regarding data speed.
Ur represenatatives tell me only one line everytime "we are trying"
But still i am suffering from very very slow data speed and call drops
Ur company claim 2mbps speed but u r giving 2mb/minute. It is fraud, cheating, with customers
I'll appeal in consumer court against you or port to vodafone because o[censored]r worst net speed n poor network

Dear sir,
I'm complaining about weak 4g network connection in my village. There is no proper network connection in my villege. Even people are not able to call someone during any emergency or anytime due to this week network so please give your best sevice in my village. Here net connection is not much better.in this 4g generation we are using net connection because of in this era in village people are not much literate.. And almost all young generation want to know more and more via 4g network.. And i had already drop a complaint regarding this network issue but still there is a no any improvement. So pls do your best in my village and try to resolve this problem

Hello, I am having issues related to network connectivity since last month. Even normal page in chrome or in any other browser is not opening. I have called so many times on jio customer care toll free number but nobody responded. I am extremely disappointed with your services. Plz resolve my problem ASAP.
Thankyou in advance hoping for positive response.