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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Reliance Jio Infocomm reviews & complaints page 114

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J
jalvivek
from Mumbai, Maharashtra
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not refunding the money taken as deposit even after 3-4 months

Address:Mumbai City, Maharashtra, 400063

Not refunding the money taken as deposit even after 3-4 months

We installed jio gigafiber broadband (Jio giga internet service id[protected] at our home on 26 march 2019. It was not working well. I made complaints on 28th and 30th march of its not working well. Then they started pushing me to buy boosters etc. I cancelled the service on 8 april. They said we will get refund in 45 days.

Then we kept calling...
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Z
Zeeq
from Jammu, Jammu and Kashmir
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unwanted phone calls

I have been receiving phone calls and text messages from the mentioned number. Always more than 20 calls. Kindly look into the matter.
The number is[protected]
I suspect the same person used different numbers as well as different platforms like social media to try to contact me and i don't know the person or would considering answering. So i would request this number be blocked immediately....
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R
rafsdream
from Indore, Madhya Pradesh
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refund my deposit money rs 4500

Maine apna jio gigafiber ka connection disconnect krwai hu and aapke technician ke dwara ONT device pick up 9th june ho chuka hai. To mai deposit amount rs 4500 ke bare mai janna chahti hu ki kab tak mere account mai credit ho jyga.or ye aapke dwara process ho chuka hai ya nhi.
Abhi tak mujhe kuch bhi information nhi mil rha hai related advance security deposit money.

Your order number is NO00007LETUO Swati saha Reference...
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T
TRUSH PATEL
from Mumbai, Maharashtra
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internet connection

Address:18 Bajar Vistar Faliya, Velda Ta- Nizar Dist - Tapi, 394370

Lastly 1 month we all have major issues in our area about jio internet connection. I call to jio customer care lastly 12 days but no reply with such satisfaction details. Pls started the complaint department so at least complain number given by you.
Whats the limit for our side solution? No body give limit in jio customer care. U have no limit but our patience are limited.

I[censored] have no solution and limit clearly tell...
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A
ali_shah
from Bangalore, Karnataka
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reliance jio fibernet no refund of security deposit

Address:Kanka Nagar, 560032

I made a request to jio fibernet to surrender my connection on 13th of june 2019. Based on the complain my connection had been suspended on 14th of june, 2019. I made many calls to jio fibernet customer care to collect the ont instrument from my house and return my deposit money of rs. 4, 500/-

But they always told that their team will contact me to collect the instrument and i'll get refund within 15 days from the date of...
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R
Rohit Gupta Singer
from Mumbai, Maharashtra
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remove mobile tower

Address:462023

I want to tell you that tower is installing in our place. Me and sorrounding people are living there, they only want to please kindly shift this tower from given place to other place. These tower are installing in residential area, this is also very near school, hospital, is living around there. Many old people already have health problem, if this tower will setup in this location, this will more affect, these people. This electromagnetic...
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Address:140306

Hello,
I did my recharge of 399 rupees last day. I used Google Pay for paying 399 rupees. Shortly after I got a message saying money has been deducted from my account but when I checked my jio app, the recharge is not showing.
I paid a total of 349 (50 rupees coupon)

1. Date and time of recharge
22/06/19, 7.17 pm
2.mehod
Google Pay
3.amount
349 rupees (including 50 rupees...
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K
Krr15
from Mumbai, Maharashtra
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refund for unsuccessful recharge

I have ported my number and done my first recharge for my new no. [protected] of rs. 498 in my jio app on 18th june, 2019. I placed my recharge request in my jio app registered with my another jio no. [protected].

I completed my transaction via mobikwik upi. Though the upi transaction was successful but my recharge didn't processed yet.

Now i want my money as a refund since i have already done my recharge from...
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M
Marjad bahadur
from Mumbai, Maharashtra
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my no. 8787227326 recharge successful but not activated plane

Address:Chandauli, 232102

Sir mera jio ka no. [protected] hai. Maine aaj 2.27 pm ko 149 ka recharge kiya tha. But humare atm see balance deducted ho gaya hai..
But humare plan activated nahi hua na hi massage aaya koi jio service se recharge ka bataeye sir him kya kare service me contact karne pe bole rahe hai ki 4 hours ka wait kare... But uske baad bhi nahi hua to kya kare......
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A
Ashwani Dawra
from Pathankot, Punjab
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person was using vulgar content

Dear sir/mam,
I received the call from fraud person and he was saying he is bank manager when i asked him from which bank then he started vulgaring. I know he is fraud person his work is to cheat people.
I request to take proper action against him. I have his call recording. His number is [protected] (Fraud person)
Thanks & regards
Ashwani kumar
[protected]...
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Address:Indra nagar,Gachibowli, Hyderabad, Telangana, 500032

During a Jio recharge of ₹399 on my Jio number through Jio money app the recharge fails but the respective amount has been deducted from my account balance immediately after the process but recharge unsuccessfull .Please return my money as soon as possible, its humbly requested to take action on the above mentioned content immediately.
Thank you...
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R
Ravi Ranjan Doordarshi
from Gumia, Jharkhand
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jio speed

Address:Amber ,kachahri,bihar sharif,nalanda 803101 bihar, 803101

मैं 3 बरसों से जीओ को 3 3 महीने में 350 rs फेंक रहा हूँ, कभी 250 या 300 kbs से ऊपर इसकी स्पीड नही हुई, ज्यादा समय तो ये 16 kbs या 17 कब्ज़ चलता है, इतना बुरा स्थिति, मैं तो अवसाद में चल जाता हूं, मैं...
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M
Megalaana
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not done through ideas@icici, but the amount was debited

I recharged my jio number using my jio app - upi payments option. It was redirected to pay through [protected]@icici. The amount was debited, but the recharge was not done, and the call, messaging and data services are stopped.

I want it to be either refunded or recharged. If recharged, i want the validity count to start from the date and time they recharge, and not from the date the amount was debited from my account....
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A
ajay kashap
from Punch, Jammu and Kashmir
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employee working as fake documents

Address:Kathua jammu and Kashmir, Jammu, Jammu and Kashmir

R/sir
Sir, the employees appointed by the Reliance Jio working in reliance office Kathua Jammu J& k Submit Fake/ fabricated documents namely sanjeev kumar Bhagat S/O Ramesh chander R/O rakh Manghal Tehsil Bishnah Distt jammu J& K. Sir he is only 10th passed and he take admission in Diploma course Private Polytechnic college NIT Miran sahib Road jammu you can also verify from above said college . He is not completed his diploma course...
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P
Pauline P
from Bengaluru, Karnataka
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amount deducted- but recharge is not done

I recharged my Jio Number with Rs.339 1.5GB Data Pack on 19th June 2019.

Amount has been deducted but my number is not recharged and all my outgoing calls are blocked.I checked the same in MyJio App. There has been no trace of recharged information.

Please respond to it immediately.

Jio Number - [protected]
Recharged on[protected]
Time - 7:40 p.m...
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R
rbnc1988
from Kolkata, West Bengal
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no internet connection

Address:700058

As per the govt. instruction, the internet service have been temporarily stopped in my area.

As it is a govt rule I have no problem, but my question is

Why the network is blocked only in JIo Network? Where other service provider did not blocked any Internet service.

Is there rule is different with Jio network and other service provider.

kindly clarify...
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R
Rkmahto@1994
from Mumbai, Maharashtra
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recharged through sbi reward but till today reached has not been completed

I have recharged jio number [protected] on 2nd April, 2019 through SBI Rewards. My balance from the SBI Rewards was deducted but till today no recharge has been done on the same number. My payment status was successful. I m herewith attaching the payment status file. May I know why my recharge has not been done even after deducting my balance. Who's fault is this. Even I contacted the jio customer care but no response from their side ....
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K
krunalpatel88
from Mumbai, Maharashtra
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jio recharge not done despite amount is debited.

I had recharged my jio number [protected] for the 399 rs plan on 18th of June 2019 through Google Pay UPI. I did not receive any sms from jio confirming the recharge. The UPI transaction id for the payment of Rs. 399 is[protected] & google transaction id is CICAgKDq1LHoLA .I am unable to make any outgoing calls even after recharging it. So Please look into this matter & resolve immediately. refund amount of Rs399.

Repeating...
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Address:Ranchi, Jharkhand, 834008

I have done the recharge for Jio number though my JIO UPI Phone Pay money has been deducted from my bank account but recharge is not been yet. Refund my money.

I have recharged Rs 399 via recharge Jio online App. I have used UPI as payment mode. The payment was successful to [protected]@icici for Rs.349 but no recharge was done.

So please refund my money or recharge my jio number
Transaction no. ICIe3b6d9b731ee40afa68d3fb[protected]br...
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R
RawAman
from Mumbai, Maharashtra
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not solving my problem

I have registered many complaints about poor network coverage. It's been 2 years, still the issue is not resolved. They used to give me a date or 3 month waiting time saying that they will install a new tower in my area. Now they are saying that they can't tell me date. I can not port to another provider because it is the only provider in this area....
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