Reliance Jio Infocomm Complaints & Reviews

Hi team
With reference to transaction id[protected] dated 17th of april, 2019
I was recharging my jio number using my jio app and paid money via bhim upi.
An amount of ₹349 was deducted from my account and transferred to reliancejioinfocomm. [protected]@hdfcbank
But my recharge was not done.
Kindly refund my money as soon as possible.
Thank you

Hi

I gangadhar using jio prepaid no [protected]
Requested for mnp on 7 april 2019, but application for mnp rejected from recipient operator (Jio) without proper reason, i request you to do the needful,
Thank you

Hi

I gangadhar using jio prepaid no [protected]
Requested for mnp on 7 april 2019, but application for mnp rejected from recipient operator (Jio) without proper reason, i request you to do the needful,
Thank you

I am arpit srivastava from unnao, uttar pradesh. I have been a old customer for jio but whenever i call them for their slow internet speed they cut my phone without any proper conversation. My jio number is [protected]. It's very frustrating as they ask for 500 per 3 months in which i must get 2 gb per day but due to their slowest speed i can only use less than 1 gb, nothing get downloaded, it take hours to download a small file of 50 mb. Kindly do something against them or they will keep exploiting their customers.

Sir I performed a recharge of rs 399 with a voucher of Rs 50 . I pay Rs 349 to reliancejioinfocomm.[protected]@hdfcbank (upi ref no 9093****0078) through upi payment upi name :8729**[protected]@airtel . Amount got deducted but recharge is not successful and not credited to my account . So please help me in compliting the rechage or to credit to my bank account

I am a person using Jio services since Jio 4G release in Gujarat/Bhavnagar. My whole family is using Jio because of my gratitude to use only Jio.

I was happy and enjoying Jio services, but last evening my India Jio number([protected]) stopped working unpredictably. I don't understand the concern, as my mobile was placed safe and I am the only user.

I talked to Jio Chat representative and the only answer I got is to visit Jio care office without any help or reason. After I visit the customer service center and he requests me to replace the damaged card. How fair is it to replace ???

Now the issue starts as I'm storing my all contacts on SIM card only for security purpose. Some of my messages are also saved there. Now due to deactivation, I was unable to access my contact cards as SIM corruption. Similarly, I was unable to render my 19 Hours of service and plan that attached to a similar number. (INR 399 for 84 Days). For all these failures and loss who will pay?

Also, note for my visit to Jio service center from my house, the hours I wasted won't re-come. So who will pay for that as well?

Now for all this, Network Jio is only responsible and need to take strict action and to revert me the known fail case with the FINE for such damage or else I should take necessarily common steps.

We have given jio below amount for new connection charges and credit enhancement charges which was suppose to be receive back or it should reflect as our credit limit. Below is the dates and amount which we paid to them.
13.06.2018 rs.1400/- (To port in jio we paid cash rs.350 for 4 connection) (350*4=1400/-)
29.03.2018 rs.1000/- (For credit enhancement) (Jio number [protected])
06.07.2018 rs.1000/- (For credit enhancement) (Jio number [protected])
14.09.2018 rs.1745/- (For porting to corporate plan)
16.10.2018 rs.2000/- (For credit enhancement) (Jio number [protected])
17.10.2018 rs.2000/- (For credit enhancement) (Jio number [protected])
Total rs.9145/- we have paid out of which only rs.5300 is reflecting credit limit rest amount we did not receive back.
Kindly look into the matter as we were continuously following up with jio team but we are not getting any response.

Dear sir i have a jio lyf phone. When i face the problem of overheating and charging, i went to the jio store located at suhag nager firozabad they ask me to submit my jio phone bt when i asked them to give me a receipt they refused to do so and said they don't give the receipt to anyone and when i insist to give me a receipt they gave back my phone. You are requested to took an action against them

I want to complain regarding the security deposit i made for installation of their service on 21st oct, 18. I got relocated to a different place during dec, 18 end.

Till now i have done multiple follow-ups since january 2019, with them and they have not refunded the security deposit back to me.

The service id:[protected].

This is really disappointing that at the time of installation they did multiple follow-ups and resolved all issues. And now even after asking them to shift the services to the adjacent society, they said that first, you have to terminate your existing services and then invite the new services in different society.
Now they are not completing the process, although the device pick up was done very next day of asking to terminate the services.
And now they do not respond to emails.
Don't know what can be done in this regard. Highly disappointed.

Inr 449 was spent on your credit card xx3829 on 15-apr-19 at jio money. Avbl lmt: rs.79551. Call [protected] (If in india) if you have not done this transaction.

This was against recharging of mobile number [protected]. Dr suryya kanta rana. Recharge was successful. But still i do not get confirmation. I am getting a message of recharging. Please help me.

Regards

Dear sir i have a jio plan but by mistake i have activated an another plan. I am was requesting you to deactivate this plan so i will continue this plan after the expiry of my first plan. I am will be very hope full. Please done this as fast as you can.

At last i am will be very thankfull to you if you help me.

Thank you,
Your obliged,
Mukesh kumar

Dear jio team,
I complaint you beacause i again faced a very
Slow internet service in my jio number [protected]. My above number data connection is not functioning/working from to till night 12:30 but as is working it is very slow. So i requested please check again this problem & again try to improved the above problem and oblige.
Thank you
Regards,
Nemai debnath.
Bauria sepai para, howrah
Pin-711305

I have ordered jiofi device online, and i have got a defective device (Which doesn't switch on even after charrging it) delivered on 13th april. The issue is from day1 itself i haven't used it yet. Unable to switch on jiofi device..
And i have ordered online and they say no option to return online. I have to go to customer service and get it repaired... How sick it is???
Order online... Get it repaired offline???
And in the website there is no such thing as need to contact the service center offline for return.

Please consider this issue on priority...
As the return policy day is with in 7days of delivery..
The reason i bought online is i can't afford time even to buy. But how could i afford time to get it repaired???

Hello there
I have recharge my jio sim Rs.448 (unlimited calling and 2 gb net par day validity 84 days ) Recharge date 7march 2019 but my outgoing call service stop 10 April 2019 without giving any information.

Why jio company stop my outgoing call I have unlimited plan. Jio company explain the meaning o[censored]nlimited call or 2 gb data.

When I call customer care 10 April 2019
I have audio proof against Jio sim customer support services he saying me When you Recharge your sim outgoing call start.
Why I have recharge 7 March 2019 at plan of 84 days.
I want My jio sim activated .and fine against Jio sim to Give some many Rs 100000 for Harassment and not taking action about my complaint.

Name: Anil kumar
Jio no. [protected]
E-mail.[protected]@gmail.com

Weak network service in our area. Low speed internet while using jio-fi. We are experiencing slow speed while surfing internet or watching youtube playing online games and facing server disconnect frequently while surfing. I hope this network issue will be fixed soon. Jio is known as fastest network but we are getting slow speed in our area. This problem needs to be solved soon.
Thank you

हेल्लो
मैने कम्पलेंट दोबारा कर रहा हु मेरे शिकायत का कोई रेस्पॉन्स जियो सिम कंपानी से नहीं मिला।

ई कॉम्पलैन्ट फ़ॉर माय जियो सिम प्लान rs. 448. Unlimeted call +2gb नेट 84 days
ई रिचार्ज माय जियो सिम 7 मार्च 2019 ब्य नेट बैंकिंग लेकिन मेरा outgoing call बंद कर दिया गया बिना कोई इनफार्मेशन दिये 10 april 2019 से पहले।10 april को
जब मैने कस्ट्मर केयर पर बात की तू पीर रिचाज करने को कह गया । जब की मैंने सिम पर्सनल यूज़ किए है। जब की मेरा प्लान (84 days) 30 मई 2019 तक का है।

मुझे कम्पनी से मेरा रिचार्ज प्लान outgoing call चालू कब कराया जाय गा।
जितने दिन बात नहीं हुई उसका हर्जाना मेरा जियो सिम कब देगी।

मुझे हरजाने के रूप में एक साल अनलिमिटेड फ्री कॉलिंग और नेट चैयया।

अनिल कुमार शर्मा
जियो नम्बर — . [protected]
ईमेल id - [protected]@gmail.com

For last 3-4 days i am not getting data of 2gb as per recharge, while i haven't used data. My jio app is not able to show even the data usage.
Every time it shows that data exhausted. I have checked the statement for last 7 days it show that i have just used 1.35 gb of net in last 7 days.
I called to costumer care but again they are saying same thing and senior team is not available to resolve.
Something is fishy as i am not getting the data uses screen on my jio app.

HELLO THERE

I AM USING JIO SIM UNLIMITED PLAN Rs. 448 unlimited calling and 2 GB par day plan recharge date 7 march 2019.(plan validity 84 days) payment from net banking.
i am using jio sim for personal use not business purpose.
but my plan outgoing call stop without giving information jio sim services 10 April 2019 why.
unlimited MEANS UNLIMITED BUT
when i complaint costumer care no.10 April 2019 he say me your plan activated when you recharge.
jio sim give fake meaning and news by jio sim services.He not give any massage before 10 April 2019.
i want case fraud against jio sim services not give full information of there services.

OR I WANT MY JIO SIM ACTIVATE MY PLAN OUTGOING CALL .

Dear sir/madam
I am facing internet issues from last 10 days and i am continue connecting care persons but my problem still not solved they are giving every time excuses that they are working but there have no improvement. After that before 3 days i reset my phone but problem remains same today i visit samsung care and also update my android software but from jio side internet issue same they are not solving my problem. Please solve my problem as soon as possible.
Thanks,
Regards,
Rahul
[protected]

There is poor signal in srt park, musheerabad, hyderabad of jio which is at centre of hyderabad. I have informed jio that there is poor signal ad they said we are working on it and they continued that this problem is due to ipl but the problem was since february and they said we will be working on it. It is 1 week till now there is no action of jio towards customers. Being in the centre of the city if jio unable to provide signal what about the remote locations?

I had recharged my jio number for the Rs. 399 plan today since my validity expired. I did not receive any sms from jio confirming the recharge but the myjio website showed that the recharge was successful. The net banking transaction id for the payment is also available. I am unable to make any outgoing calls in spite of recharging it.

Please resolve immediately.

Repeating the details
Mobile no: [protected]
Date of recharge: Today, 10/4/2019 16:23
Mode of payment : Net banking