Reliance Jio Infocomm Complaints & Reviews

Sir hamara yaha aapki downloading speed 2g se bhi come aati ha basa to aap india ma 5g lonch karna ki tyari kar raha ha or aap 4 g ki hi speed dang se nhi da pa rha ha. Sir kyo aap canjumar ko dhoka data ho. Sir please hum pasa data ha subidha ka liya vo bhi huma accha se na mila to hum kaha jayaga. Sir please jald se jald koi samadhan nikaliye. Barna logo ko aapko chodna padhaya. Thank u sir

I recharged my jio no [protected]. But isn't reflecting till now. Moreover, the amount has been debited from my account. Find the details below and take action as soon as possible.
Dear customer, your account has been debited with inr 399.00 on 18-jan-19. Info: bil*onl*[protected]*relianc.

Please debit the money as early as possible.

Thanks and regards,

I am ashamed to say but as we all know the truth will be always bitter "in terms of service, reliance jio certainly isn’t the best but the worst service provider in telecom industry."
. I hope i am a
Valuable customer for your rjil. But i am not getting the benefit.

I have network problem, in my residence since one year

I have registered complaint several times.
Please solve my problem as soon as possible

Request to refund internet of this date 17.01.2019... Jio has consumed the data usage without using 1.50 gb data and jio network is very very slow i have complained about network issue with 3 time and i have complaint number..
I have attached screenshot. Jio needs to rectify network range in my complained location area.. And refund my unused internet data as soon as possible

I got a watsapp call today morning from the number +92-[protected]. They were asking me to talk with akash verma at the number [protected] (Watsapp call only). Regarding the kbc lottery of 25 lakh.

I did not call to akash verma but you can investigate at your end and be alert that we (Customer) should not get such calls for our safety and our country safety.

I visited jio store at whitefield main road for buying jio wifi moderm. After paying the money they said the service will get activated in 2 hrs but i have been waiting for 1 day the service was not activated and hence i visited the jio store again and had a conversation with them and i said them to take back the moderm but the manager of the jio store whitefield main road has behaved very very rude and he is showing all his rowdism. He is showing that he is a locality and no one can ask him a questions. He was about to hurt us and lots of offensive words he spoke in kannada that we can't able to understand but later a customer standing near to us came and told that he scolded us in offensive words and that is "thicka much kond hogi" means shut your a.. And go... Do whatever you want and he behaved like a don... He fored us to take back and now i'm suffering here i paid the money and i didn't get the service...
I want a immediate solution from reliance india.

I work at gopalan global axis.
My name is kamal chauhan.
Call me at [protected]

Store details :
My jio store 7 cmc no7, 5/5, whitefield main rd, whitefield, bengaluru, karnataka 560066
Contact no.[protected]

My Mi Max Mobile repair But no Some one Responds from yesterday. i will call in Morning @10:00 AM in Shivajinagar Branch No Anyone Recive call (Miss Pallavi) After i Was Call to Helpline no & Arrange Confarance call @ Shivajinagar Branch. He told Today mobile is Deliver @07:00 PM But No Any call & No My Call is Pickup

I had purchased the additional data pack on 15th jan 2019 around 5 pm but was not able to enjoy the facility as the data speed was not available and was informed on calling the customer care that because of high usage in the area the speed is slow and i would not be able to enjoy the internet data. I requested to raise a complaint regarding same and also for refund of the data pack recharged, but the same was denied by the floor supervisor Mr. Akshay sharma.

Its surprising that the company executive was not even bothered to register the complaint. Company inspite of being aware that there are speed issues, they are selling the additional data packs and are simply cheating the ignorant customers

I am getting abusive calls from this number [protected]. Initially they are asking for some persons saying some names and every time it is a different name (To be noted). When i say the person that he is calling the wrong number then he started using abusive words. It happened all the times he called.

Please advise me how to resolve and make strict action against those people

In your area network is toooo slow it is better to recover as early as possible we are facing many problems from jio other wise we wish to change your sim card to other network as it was our advise in our area so many people are using jio every is thinking to change the network to other network of this problem continues for some days it is my suggestion

I am ashamed to say but as we all know the truth will be always bitter "In terms of service, Reliance Jio certainly isn’t the best but the worst service provider in Telecom industry."
.I hope I am a
valuable customer for your RJIL. But I am not getting the benefit.

I have network problem, in my residence since one year

I have registered complaint several times . The response given back are different, but my actual problem is still persist. Every time they give a new excuse.The maximum speed of net is 7kbs and they are saying that they are providing 4G.

Please escalate and do the necessary steps to solve my problem as early as possible.

I ported my sim from airtel to jio and paid for the package. Since day 1, i am having trouble, as most of the time there is 0 network and no internet. I am not able to make a single call not recieve a single call since i took this sim. I have complained several times & raised my concerns multiple times but no steps have been taken to resolve my issue....

I have a data plan of 399rs activated on my jio sim, and according to it i must get 1.5gb everyday, but i'm noticing that these days it's getting exhausted pretty quick. My 1.5gb data for yesterday ended as soon as it started. And now today, i used 50% of my data and just 4-5 minutes later, i got notifications that i had used my 90% data and just the next second another one telling that i had used 100%. I checked on my jio app and it showed 0kb left for today. How can someone consume 700 mb in 5 minutes? It would be 140mbps, impossible. Jio service providers are cheating, you see a lot of people have been complaining about this. Jio is being over smart, unless you take action, nothing would happen.

I think what they did is fool indians first by providing them free internet and now their 1.5gb plans are getting exhausted within 10 minutes while other service providers work as they normally did. They're cheating with most or random customers by not providing data as suggested. Fake numbers, fake plans. Hate jio now. I've attached my screenshots for proof.

I have internet speed issue at my address from 6 months.
I called customer care and they told issue is their at address and will be fixed by 180days (6 months).
My question why i need to recharge without internet... Its absolutely 0kbs
And calls will not connect to bsnl numbers

And agent behaviour was rubbish on call because she was told that issue is from company side and still she was argued nd told i need to use for recharge for calls nd sms untill the issue is resolved... (It doesn't make sense) suggestion by agent!!!

My jio number [protected] has been ported as on 2/1/19 and retailer said 6 days activated the sim but sim not started till now and vodafone msg received that sim porting approved current operator but jio didn't answer when was sim network has gone so request you to do the needful on priority
I have complained to the jio but executive said process pending from trai

Thanks
Anand sharma

Dear sir,

My address is - devarajan, chennampatti, komarayanur post, anthiyur taluk, erode district, tamilnadu, india, pin code:638504,

Dear sir, signal strength at my home is a single signal or zero signal. I go outside of home to find out signals but i get one or 0ne signal point. There are many people using jio network but facing the same problem.

Please resolve the problem. Hopping to receive positive feedback

Thank you.

Kind regards
Devarajan
0091-[protected]

I recharge my mobile number 99633xxxxx (Jio) with rs.399 through payzap mobile app in july 2018. The amount debited from my payzap mobile app but recharge was not done on my mobile number. When i contacted payzap customer support team, they said that recharge has been done on your mobile number and they provided me a reference number for the same. Then i contacted jio customer support team and they said that recharge was not done on my mobile number, kindly contact your mobile recharge vendor. I sent a mail also to jio team regarding my case but i didn't get any satisfactory reply from their side. Even i posted tweet on twitter handler of jio and they assured me that they will do something in my case but later they did nothing and even they are not even replying on my messages. I don't know whose fault is this but i lost my small amount but think if they do same thing with many customers then the story if different.

I am starting to dislike jio service the internet service that jio company providing for us at tura west garo hills meghalaya. Please, provide the better internet service so that we can do work quickly as possible in a matter of time. Nowaday we spend time waiting... Loading... Fade up of waiting. Provide us fastest net as possible. Or disband the company i guess it'll be better if i throw it to garbage dump if the company don't provide us better net.
Thank you

Issue regarding internet connectivity and port out message of jio

Service request number: sr00000ufx2d and sr00000uh9r4

First service request is for connectivity and network issue, in reply i got the issue will be solved within few weeks i. E. 60 days
So i planned to change the service provider and register my request number sr00000uh9r4 and in reply i got that issue is processed but from my side problem still exist.
I am regularly trying to send message to get port out number but from other side i get in-return message that request is incorrect.
Several times i talked to customer care but at last they said they do not have any solution for that.

To be in very short I had applied for porting from idea to jio of my mobile no. [protected]. First time my application was not processed due to incomplete application as intimated by jio customer care. Second time again it was same story. Third time I again visited jio store to retry the process. When I asked through jio customer care, it was again intimated that photo of aadhar card was not clear. The message was too clear about the incomplete application. The whole scenario lasted for around 7-10 days and I visited the store 8 times for no gain.

Lastly, being frustrated I decided to purchase a new jio sim and did the same. I did a recharge through debit card by paying Rs. 598/-. The new jio mobile no. was activated on same day i.e. 08.01.19.

Now, on 10 Jan 19, I got a message SMS that my old porting request is success and my idea no. has been deactivated. It is purely unplanned and solely due to the wrong info provided by the rep. of jio.

Now, my total schedule is based on my deactivated mobile no. i.e. [protected]. For eg. Bank, Gas, OTPs, Ola, Important phone calls, online shopping through credit card, access to online banking for OTPs and many more which I even dont remember now. I will face these from now onwards only. It will give me pure loss of about 2000/- everyday from tomorrow onwards i.e. 11.01.19 until I again recharge the ported no. unnecessarily to get the calls and SMS.

But, as a matter of wrong info and my rights as a consumer against wrongful act done by the service provider, I would request the forum to bear the amount by the Jio infocom against all the personnel losses wef 11.01.19. Also, I request the forum to initiate and process the recharge amount to start calls / message services is stopped unplanned and sudden due to wrong information provided by the customer care. My all calls may be retrieved for any clarity which is recorded by JIO for Quality & Training purpose.

Importantly, I would not be able to bear the intrupption of service to make or receive calls from my nears/dears as well as financial loss of per day as mentioned above.

Also, I am a serving defence personnel and always ready for the call of duty. Now a days, these emergent duties are recalled through calling on my deactivated mobile number. This scenario is most crucial for me and my family.

Hoping for justice. Jai Hind