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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026
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Reliance Jio Infocomm reviews & complaints page 140

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S
sohan24
from Chennai, Tamil Nadu
Dec 27, 2018
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During a jio recharge of ₹448 on my jio number through "my jio app" through upi transaction on 26th december 2018 at 3: 30 pm, the recharge was unsuccessful but the respective amount has been deducted from my account balance. Neither recharge confirmation message nor recharge failed message was received. Please return my money as soon as possible, its my humble requeste to take action on the above mentioned content immediately.

Thank you
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    L
    love@555
    Dec 27, 2018
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    mobile network not available in my area

    Address: 110057
    Website: google

    Hello sir my name is prem prakash i am using jio sim card [protected] for last 2 year but in my area kusum pur pahari (Vasant vihar) in no mobile network or no mobile tower, so i am not use jio sim or jio services in my area. Like my phone is dead in my area please solve the problem, last two year i am very disappointment for jio service.in my area 50000 (Fifty thousands) people waiting to jio services. Please solve our problem. Kindly understand...
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    M
    MiDhun MaDhusoodanan
    from Pune, Maharashtra
    Dec 26, 2018
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    Hi,

    My name is Midhun and i recharged my the jio number [protected] on Dec 26th for 399 Rs using My jio app (UPI) and transaction was successfully done to [protected]@icici. But didn't got any plans.i have got confirmation from [protected]@icici amount deducted from bank. Please refund my deducted amount

    Thanks
    Midhun
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      B
      ballimanish
      from Suratgarh, Rajasthan
      Dec 26, 2018
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      Address: Jaipur, Rajasthan, 302017

      I have done recharge of my jio sim through myjio app and paid through upi google pay and amount of 349 deducted and paid to india ideas that is jio merchant but recharge is unsuccessful
      Kindly help me in this matter i am attaching all transactions related details
      I have purchase plan of 399 using my 50rs voucher and remaining 349 paid by upi google pay
      Jio no [protected]
      Google transaction id: cicagkdiys3rgw
      Upi transaction id:[protected]
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      View replies
      I am recharge jio from Google pay my payment is debited but google pay still processing since 18.12.2018 where can i complain?
      Reply
      I had recharge Rs 399.00 to my jio no. i.e [protected] on 20/12/2008 and the amont debited from account no i.e [protected] bt till now the money not recharged to my no.Plz inform me I shall I do ?
      My jio no.[protected]
      My email id - [protected]@gmail.com
      Reply
      Apka ek no.[protected] Mujhe pareshan kar raha hai to please usse samjha do ki is no.[protected] Pe call na kare
      Reply
      Yesterday i am recharge jio number - [protected] rupees 251 plane this plan is very un usable
      i am request this plan changed
      any other plan plese request. Sir,
      Reply
      Thirusangu's reply, Dec 15, 2018
      Plase
      My number [protected] losses I went jio store I got information no sim. I loss sim Has been a month so far.
      Reply
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        R
        Ranjeet Choudary
        from Jammu, Jammu and Kashmir
        Dec 26, 2018
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        Address: Jammu, Jammu and Kashmir, 180010
        Website: No one

        Hlo gd mrng sir my name is ranjeet choudhary i am a jio costomer i lost my phone and i apply for duplicate sim no is [protected]. I will go 4 day regular to jio office gandhi nagar 4 pm he alwys say we have no sim now come tomorrow... Next day again he say come tomorrow today we have no sim... What the # is this what its mean. Much time there is no one the office. Talk to angry with costomer bad and rude behaviour of that much time a samsung employey give sim to other person when i get sim 21 december 11 am he says to me 24 december sim activated but my sim is not activated till now when i go there a samsung employey tell me there is no jio employees in office now evening takk sab ke sim activeed ho jaye ge abii tak ni hoeiii contact no of mine is [protected] now i think i will off my jio sim nd switch to other network
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        I try to recharge my jio no [protected] with upi procedure 349 rs deducted not recharge done and 349 rs deducted from my bank account .Plz refund my money back.
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          G
          gsvijay
          Dec 26, 2018
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          Address: Chennai, Tamil Nadu

          Dear sir/ madam
          I have recharged jio 349 (Voucher 50 deducted 399-50) though bhim app on 17.12.2018, amount debited from my account, but recharge not completed successfully.
          Transaction no:[protected]
          Transaction remarks: collect - pay request
          Can you please arrange to refund my amount to my same account.

          Thanks and regards
          Vijayaraj. G
          +91 [protected]
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Dec 31, 2018
          Updated by gsvijay           Still my complaint not resolved, please reply.e
          Jan 03, 2019
          Updated by gsvijay           Dear sir/ madam
          I have recharged Jio on 17.12.2018 ₹349
          (voucher 50 deducted 399-50) through Jio app using UPI payment mode Bhim, Transaction successful (amount debited) from my account, but recharge not completed successfully. So please arrange to refund my amount to my same account.

          (Again I have recharged ₹349 on 21.12.2018, that recharge done successfully)

          Jio number : [protected]
          Transaction No:[protected]
          Transaction remarks: collect pay request
          UPI ID: [protected]@upi

          Thanks and regards
          Vijayaraj.G
          +91 [protected]
          +91 [protected]

          View replies
          Dear sir/madam.
          I have recharged jio on 08/08/2019 rs 349 (voucher 50deducted 399-50)thought bhim app, transaction successful amount debited from my account but recharge not completed successful. So please arrange to refund my amount to my same account
          Jio number:( protection)
          Transaction no:(protection )
          Transaction remarks: collect pay request UPI ID: ( protection)@upi
          Thanks and regards
          Apila
          Reply
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            A
            as014015
            from Mumbai, Maharashtra
            Dec 25, 2018
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            I want your attention to see my problem carefully.I had initiated a jio recharge of rs.399 on 25/12/2018 by using a rs.50 voucher on my jio app. So the total amounted to rs. 399- rs.50 = rs.349. I choose to pay through upi. Thereafter i recieved a request on paytm from india ideas and rs. 349 was deducted.. But the recharge was unsucessful. Kindly look into the matter.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              A
              as014015
              from Mumbai, Maharashtra
              Dec 25, 2018
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              I want your attention to see my compalint carefully.I had initiated a jio recharge of rs.399 on 21/12/2018 by using a rs.50 voucher on my jio app. So the total amounted to rs. 399- rs.50 = rs.349. I choose to pay through upi. Thereafter i recieved a request on paytm from india ideas and rs. 349 was deducted.. But the recharge was not done. Kindly look into the matter.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                V
                Vanitha Rajaraman
                from Kuzhithurai, Tamil Nadu
                Dec 22, 2018
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                My jio no.[protected]. Rajaraman i recharged my above jio no for 399 plan on 20/12/2018. Expiry date is 21/12/2018. Payment effected on 20/12/2018 id ref. Bv00000ou12p dt.20/12/2018. So for my no is not activated. No reply can be obtained by calling 1991. I complained thru mail also. But no response i am a senior citizen. Not able to go and verify the retailer due to my health problems. What i have to do next. Please do the needful urgently.
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  A
                  agrawalbulk123456
                  from Jaipur, Rajasthan
                  Dec 22, 2018
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                  Address: Sawai Madhopur, Rajasthan, 322001

                  Lost my sim number is [protected] in mathura (U. P.) please block this sim. Please block this sim if you wrong work i am not deferter so sir please please cancel or block this sim no. [protected]

                  Thanking you.

                  Once again my sim number is [protected] block.

                  Yours faithfully
                  Shubham agrawal
                  S/o murari gupta, sorti bazar, sawai madhopur (Rajasthan) 322021

                  Aadhar number is[protected]
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    S
                    soumalya Mukherjee
                    from Kolkata, West Bengal
                    Dec 22, 2018
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                    Registration fees taken in terms of offering job, but haven't gave that job

                    Offered a job for jio customer service, and taken a registration fees but haven't replied and taking up my call after my payment is done and haven't gave me the job. Please help me with the complaint am launching. Hope jio will resolve the problem as fast as then can.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      A
                      Abhishek Singh Rawat
                      from Delhi, Delhi
                      Dec 22, 2018
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                      Address: Ghaziabad, Uttar Pradesh, 201002

                      My call and net services for no. +91 [protected] were suspended due to unpaid bill. I paid the due bill on 19/12/2018 and jio's consumer services assured me that services will be reactivated shortly on my number. But despite calling and reminding them everyday they haven't still activated services and i'm unable to call or connect to internet using this number and they are still singing same song 'wait for short time'.
                      Frustrated by their answer and incompetency i have applied for this complaint. Hoping for positive reaction.

                      Thanking you,
                      Abhishek singh rawat
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        I
                        ishadhingra
                        from Noida, Uttar Pradesh
                        Dec 20, 2018
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                        Address: 110092

                        I am fed up of the jio connection. When it comes to debiting the bill amount you guys do not wait for a single day. However when it comes to providing services, this is a worst connection i have ever used.

                        Internet does not allows you to browse forget about downloading the stuff.

                        I need my money back jio else i am going to some other service provider.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        View replies
                        I want wrongly recharged my number [protected] and since so long i am trying to cancel to pls make sure the recharge is cancelled and pls tell about refund policy
                        Reply
                        Sir main phele Vodafone ka costumer tha lekin ab main jio user huin abhi Maine 397 498 ka recharge krya that lekin speed nhi milti Altab Hussain Haryana [protected]
                        Reply
                        Altab Hussain's reply, Dec 22, 2018
                        Jld se jld nhi mujhe apna network change krna padega
                        Altab Hussain's reply, Dec 22, 2018
                        Koi response do taaki koi solutions ho
                        I was recharge my number [protected] with 153 rs (Transaction id-BR00020JP6R2) but not yet credited in my account
                        Reply
                        Azad Batra's reply, Dec 18, 2018
                        I was recharge my number 7001426735 with 153 rs (Transaction id-BR00020JP6R2) but not yet credited in my account
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                          H
                          Hima Premraj
                          from Badagara, Kerala
                          Dec 20, 2018
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                          Address: 680305

                          Yesterday morning 9.25 i have recharged my phone for rs488, but the plan is not activated in my phone. I have done through paytm app. So please refund or make the plan activated. It has been more than 24 hours. I am unable to call means no incoming, outgoing and internet. Please solve it as soon as possible.in paytm after charging it has shown success but in my phone it is not activated. I have messaged paytm and asked they are telling to ask jio. What will i do now? I want my money back. So please check and solve.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            M
                            Melroy Sequeira
                            from Tirunelveli, Tamil Nadu
                            Dec 20, 2018
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                            recharge failed but amount is deducted from my bank account.

                            Address: 575002

                            349 amount is deducted from my bank account, as i chose to pay through upi payment method for jio recharge of mobile number [protected]. The transaction was failed and didn't recharge but the amount 349 has been deducted andd it has been received by [protected]@icici. Pleqse refund my amount

                            Transaction details:
                            From: melroy stebart sequeira ([protected]@oksbi)
                            Issuer bank: state bank of india

                            To:...
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                            Chirayu Adlakha
                            from Gangapur, Rajasthan
                            Dec 19, 2018
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                            Address: Alwar, Rajasthan, 301001
                            Website: Www.consumercomplaints.in

                            Jio is fooling innocent public in the name of 4g 3g network is also not coming speed is very slow i am not able to play youtube videos at 360p also what is 4g in it is is 2g if this problem would not be sorted out i am going to change my sim and convert to airtel as i have heard the network speed is higher. We are not using internet for free we are paying charges for 4g internet not for 2g internet
                            Therefore i says to look after this problem
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              R
                              rahmathK09
                              Dec 19, 2018
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                              Hi, this is the 4th time i am facing this issue. I started browsing at 9:30pm and at 9:35 pm i have received a message saying that my data pack is exhausted for the day.
                              I only used 5.5mb in the morning and went office. do not have proper response from the customer care team.

                              This is a request to people who face the same issue please make it known to everyone by sharing over here.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                C
                                Chahalak
                                from Delhi, Delhi
                                Dec 19, 2018
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                                Address: Ghaziabad, Uttar Pradesh, 201001

                                There is a tower installed on the roof of a house located in govindpuram, ghaziabad
                                Pin code 201001. House no.456. Which is causing a great harm to birds with a great effect. Harm is also considerable for human health too according to me. I live next to this house and it also does an immense ill effect on me and my family's health. So i request for the removal of this tower as room as possible.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  modifiedsubham
                                  from Hailakandi, Assam
                                  Dec 18, 2018
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                                  Address: Hailakandi, Assam, 788151
                                  Website: jio.com

                                  I go to jio office for porting my aunts bsnl number to jio but the employee charge me 100 rs for porting my number as his fees but i called jio ask customer care they say no charge required for porting several time i ask the office boy is the charge is for prime membership he say no its a process charge after that i ask him what is my recharge for this number he say 197 (99+98) 99 for prime member and 98 for 1 month recharge its a first recharge pack he fraud my 100 rs i want the money back...
                                  +1 videos
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                                    S
                                    Seshu.k
                                    from Manuguru, Telangana
                                    Dec 18, 2018
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                                    Address: Hyderabad, Andhra Pradesh, 500072
                                    Website: Jio network

                                    I given complaint regarding network issue in 1 month back. But still not resolves. But they are saying 120 to 180 days i paid money for 3 months. I faced the no. Of problems.
                                    I loosed moneyand my time.
                                    Signals was too low they are agree (Jio network) for signsls. This problem faced not mine no of persons.
                                    They are 4g network not provided. But money taken for 4g network.
                                    This issue i loosed.
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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