Reliance Jio Infocomm Complaints & Reviews

I am following up with jio care via email (At jio care) as well as call (At jio contact center) since 3 sept 2018, but even after assurance from the team that cancellation request has been taken by escalation team, still i am getting new bill generated for oct' 2018 and there is no confirmation yet from jio regarding cancellation of my connection or account.

Hello,

I have recharged a wrong plan instead of the right plan via paytm,

I have recharged the ₹251 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right plan.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you,
Jai varsolkar

Sub : fraud from online site jiotowers.com with a/c no [protected] sbi ifsc code sbin 0001218 branch brbb road kolkata
With phone no. [protected] [protected]. I have been cheated by above site and no by promising installation of jiotowers at my site and taken away totally rs. 121500. Through online payment (14500+50500+56500) towards reg fee, agreement & bank decleration charge on 12/9, 15/9, 17/9 and they are still calling and demanding rs75300 towards noc charge. I have all call, email, message details which were also forwarded [protected]@ksp.gov.in but no help is provided. Please trace the culprits and help me to get back my money.

This is to bring to your notice; we have procured one “jio phone on[protected], in Monsoon Hungama offer” As per the official criteria exchange the old phone at your third party retailer M/S. Prince book store(contact person name:Mr.Sanju), Peddagantyada, Visakhapatnam-44 (A.P). We have also paid by cash Rs.1100/-(Eleven hundred rupees to the retailer for your product procurement. At that time of purchase, we have ported from Airtel (MNP) to Jio our existing mobile number: [protected]. After one week we have received confirmation of successfully ported.

Our number has not been recharged deposit payment of amount Rs.594/- (Monsoon Hungama offer) till today.

We have continuously follow up to the retailer and your customer care team (Ref no: Service request: 00000QYPKO[protected] daily twice. We have reached to our local JIO office at Gajuwaka also for this issue, but they are hope less to resolve the issue. Today one of your Jio executive named by Mr.[protected]@[protected] (connection with retailer) was done recharge of Rs.99/-. And he is saying like we are in Monsoon Hungama offer, up to six months, in every month will be recharged that Rs.99/- automatically. At that same time we have received the message in our mobile like: “Dear Customer, benefits of JioPhone Moonsoon Hungama offer cannot be extended on your Jio no: [protected] as the number is not activated under mentioned offer”. I think It's looking like your Jio executive named by Mr.[protected]@[protected] (connection with retailer) was big cheated to us.

I am very much feeling very bad & shocking about these type of behavior from Jio service.

Your immediate action will be highly obliged and awaiting for your valuable reply.

I have been sitting for 1 hour at your nagaur rajasthan service centre. But there is no one to solve my problem. Please resolve my problem immediately. Otherwise your reputation will be spoil in your costumers... N i n my family is regular customer of jio from last 1 n half year...

Please look into matter seriously... Thank you

Regards
Mohit saraswat

I had post paid ac number [protected].
And i had recharge rs 449 on dt 6.10.18 by paytm, but my recharge amount goes to my credit balance. Result was my outgoing and net connection stopped.
After customer care suggestion i had convert my post paid number to pre paid and i had paid rs 99+149.
Now i m requesting you that the whatever amount in my credit balance of postpaid connection., pl refund me in my sbi bank account number or paytm ac.
My sbi ac number is [protected].
Thanks

Your faithfully
Dinesh nayyar
Mobile number [protected], [protected]

I have recharged worng number instead of mine, i would like to change that to my number. I have recharged rs. 399. I would like to request you to cancel that recharge and change it to my number. It was a mistake. And i would expect you to respond as soon as possible. I think u will get this happened. And this was the first time.
Thank you.
From
Sowmya sri moola

Dear Respected Sir/Mam, I Am The Residence Of Abul Fazal Enclave, Okhla, New Delhi, Since Past Year I Have registered tons of complaint regarding poor network coverage at my particular location but jio does not provide me any resolution, they always says that network site will be planned in your area which will be live within 30 days some message says the same but with different resolution time like 120 or 90 days but as days passes away i Still face the same issue which i was continuously facing since past year so this time i lodged the complaint to NATIONAL CONSUMER HELPLINE / TELECOM REGULATORY AUTHORITY OF INDIA (TRAI) MY COMPLAINT NO IS ; 946552 AND MY JIO SERVICE REQUEST NUMBER IS SR00000R6YBX AND MY JIO NUMBER IS [protected], KINDLY TAKE SOME LEGAL ACTION OR PROVIDE ME RESOLUTION

I m staying in delhi patel chest and i m start using jio sim since launch. Jio network is too weak and i cant use browsing and even calling. Really jio is not working to this place. For this reason i m taking a new airtel sim and start to use somehow this is working but i paid recharge to jio for 3 months. Actually nowadays jio is really torturing to all people. Everywant want to use jio but it not give any good result nowadays we all doesnt want to use jio sim anymore. Is this wht do u want? Mukesh ambani pls check all this problem and solve this problem very soon otherwise jio will be vanished.

Sir i recently recharged my jio no. [protected] with rs.998 plan (2gb/month, validity-336 days) by mistake with paytm. The plan i actually wanted to take was rs.499 (2gb/day, validity-91 days). I can't survive in 2gb/month and have already exhausted the 2gb within a day of plan activation. Could you please change my plan and gove me the due refund. Or cancel my current plan and refund the due amount so that i can purchase the suitable plan.
Thank you

Jab se sky sanchar kranti yojna apne chhattisgarh mei chala hai tab se jio network aur uska service 2g se bhi behal hai. Hala ki gaon gaon mei jio tower lag hai bhi bhi apne block deobhog dist gariaband cg mei 2g ki tarah chal raha hai. Maine socha jiofi mei thik chal raha hoga kar ke wo bhi le liya bhai*u* waise ka waisa hai. Upar se saalo digital india banane ka sapna dikhate hai aise mei ghantaka digital india ka sapna sakar hoga

Dear sir, phone number - [protected]
Is calling everyday and talks vulgar.
He calls and says he knows me and harasses.
This phone belongs to my sister. She gets scared when this guy calls.
I've talked to him and said i'll call the police if you call again.
But he won't listen to any of my warning.
Please lodge a complaint against this number and kindly block any call or messages from this number.
My number - [protected]

Idiots why did you started telicom company of 4g.prostitution is suitable for you.what nonsense speed this is 70kbps is maximum, idiots I have complained on this issue in February 14 2018.now also we are facing same problem.if you people need easy money go to prostitution but don't cheat public.have you any shame.are you human beings or not.

Dear team,
This is to inform you about jio network issue at bamroli road location. We have complained about this to jio support team, but we are getting only one reply that "sir/ madam please wait for 90 days. Your problem will be resolved." but this is very disappointing that n number of complain has been registered but still we are facing same issue. I kindly suggest your team to look into this case.

Thanks & regards
Shiwangi verma
93 vrundavan society 1,
Bamroli road
Godhra, panchmahal
Gujrat-389001

I am gobi from paramakudi. i already doing vodafone, airtel and bsnl recharge in my shop. i want to do jio recharge and sell jio products. i already contact paramakudi head office and paramakudi distributor office but no response for the past 20 days. this is your service

where i complaint

i don't like your service

After applied in their Web site for JIO DTH Dealership for location of Purbo Medinipur WB, I got phone call for verification then sent all require document through mail ID. They are shared me user id and password for profile login in web site, after all verification they are upload confirmation letter in profile protal and demand for security amount of 25000/- (Twenty Five). Same time telephonic discussed after done payment company Executive team will visit in location for site survey, discussion about total project process, norms and agreement. If disagreeing by company or my side after meeting for any reason, security amount will return on same time by cheque .After done done payment they are again demand 48000/- (Forty Eight) without executive visit and any discussion, same time i dined and said for refund of my security amount 25000/- and they agreed for refund the money.After extended lots of date still security amount not refund.Payment done though below account..
RELIANCE JIO INFOCOMM LTD
Account No.- [protected]
IFSC - SBIN0004380
STATE BANK OF INDIA

Hi team,

Greetings,

One of the jio mobile network tower is started to install with in the residential area, more over it is installed top of the building and next to that building there is a school also. So, myself and the public who living next to that building feels it is not safe and we peoples are not ready encourage it.

I hope you peoples understand the issue and personally visit the place, and make arrangement to shift the tower to outside of the residential place and make the people to stay safe.

Place: near railway gate (Or) near prakasham vidhyalaya school, sakthiamman koil street, murakambatu, chittoor, chittoor (Dis), ap – 517127

Thanks
[protected]

I was asked to go for isd charging and then to avail international roaming facility; i was also informed that the international roaming activation happens automaticallay.
I did isd recharge for. 500/- and then went to sri lanka hoping that i could make use of international roaming facility; but to my surprise, it did not work.
After returning back from sri lanka, i asked the company to refund the isd charges. The appellate authority of jio informed that they do not have such a policy.
As the product was not properly explained by the team members, i seek refund of charged amount.

To were detected money from my account for the recharge of 51₹ for reliance jio infocomm
But
I don't have received any confirmation msg and also my recharge was not completed,

Can you give confirmation and complete my recharge for 51₹ of jio number [protected]
Payment via google pay request

If not able to confirm, refund my immediately

Worst and pathetic service by jio
These people took your money for installations and than give you dates again and again
Its been 2 month from now i havent got my connection
Rajasthan branch give me some other information why is being delayed
And whereas mumbai branch told me that the connections are already full
I dont know why they dig the road in front of my house for connection earlier ?
I am sharing my all the conversation on email with them through screenshots