Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 6547
Resolved
365
Unresolved
6182
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Jio Infocomm
Customer Service Contacts

Reliance Jio Infocomm Phone Numbers

Toll free
1800 889 9999
1149
469
Phone
+91 96 8555 5532
950
423

Reliance Jio Infocomm Website

Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 146

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Lokesh Ahir
from Delhi, Delhi
Report
Copy

network issue at our location

Address:Rewari, Haryana, 123401

From last around 1 month network problem is at high level. Before a month network strength was good at our location but now facing alot of network problem. Please resolve network problem because we only reliance jio not any other service provider. So please improve your network strength so that we can easily talk and surf internet.

Hope for the positive response

Lokesh yadav
Vill nayagaon, po bikanerbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohd Mubarik
from Hyderabad, Telangana
Report
Copy

regarding slow speed of internet

Address:New Delhi, Delhi, 110043

I am suffering from jio internet for previous 4-5 months in my location i.e Nangli Dairy Najafgarh New Delhi 110043 India. Even I am not doing broswering on my mobile phone. I tested speed on different software it show only in kbs. While jio is only working on 4g network and it speed should be minimum in mbs. I am very disappointed with jio internet speed. I also have compliant to jio customer care few times. But they don't provide a solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwin Vidhate
from Mumbai, Maharashtra
Report
Copy

not resolve jio my complaint

Address:Mumbai City, Maharashtra, 400055
Website:Internet issues calling issue, voice call drop

Dear sir

I am ashwin vidhate my jio no [protected]/[protected]
Complaint no - sr00000py2vm

Not working properly jio 4g net
Drop call
No clearly voice call
Any issues

Not visit jio engg my location
Please resolve my compliant

Location - khandwala compound dattamandir road santacruz east mumbai 400055

Please check attachment file
br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajan100
from Mysore, Karnataka
Report
Copy

1 10/09/2018 bil/onl/001531378190/billdesk/reliance dr. 349.00

Address:560061

This is the message i have received in my icici bank yesterday evening when i charged rs 349/- on my mobile no [protected], i contacted your help line 198 & i was told to contact 9091, which says wrong no. & ultimately i contacted 10 digit help line no, mr james vimal who attended me says they have not received recharge, whom to ask for this as the money is already debited in my bank a/c. Earlier also i have lost rs 180/- like this. Is this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bishwajeet Sinha
from Siliguri, West Bengal
Report
Copy

recharging from another jio no but credited source no. itself

Address:800001

I'd recharged jio phone (Second no.) from another jio (First no) for exclusive plan of rs 49 applicable for jio phone only.

Their myjio apps simply allow all denomination for any no. Though plan 49 works for jio phone exclusively. Even after selecting option to recharge second no. My first no is credited.
As per their call center and appelette offices once recharges (Even by their system mistake) value neither be refunded...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
krishnamohan.tuvrnife
from Suriapet, Telangana
Report
Copy

dam slow internet speed

Address:Hyderabad, Andhra Pradesh, 500036
Website:www.jio.com

My name is krishnamohan from moosarambagh, hyderabad. Jio internet connection is too slow and internet is not working properly.

Informed the same to 198 customer care so many times. Till this time there is no proper response from their end.

Days are passing on but it is not improving their services and they are charging amount with giving proper internet services to me....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
E
Epham SameerQazi
from Dimapur, Assam
Report
Copy

outgoing call blocked on my jio sim

Address:795008

Hi i sameer my jio sim outgoing call has been blocked late last night and i got the message that due to misuse and high calling actually i recharged with the plan 399... Actually its benefit is unlimited call.. Help me out of this fraud... Due to policy with the recharged of 399 is to get benefit of 84 days unlimited calls plus 100 sms and 1.5 gb data per day...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr Aravind
from Kollegal, Karnataka
Report
Copy

didn't receive recharge not credited back and no help from customer care

Address:Mysore, Karnataka, 570008

On 25th august 208, i recharged my reliance jio number for 399 rupees. I didn't receive the talktime nor the amount was credited back to my account. After three days when i tried to talk to the customer care, there was no satisfactory response and they were extremely unhelpful. Though i recharged from the jio app, the customer care executives mentioned that there was no recharge done which is ridiculous and irresponsible. I am cheated of...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
subinandanam
from Mumbai, Maharashtra
Report
Copy

network connection issues

I can not get a stable connection to the internet, wasting my daily internet usage quota due to the poor network connection. I lost lots of my money for recharge big amount plan which they are approach us with a huge offers. But i can't even use 50% of my daily quota most of the days. They are keeping their offers only in advertisements, their services are utter waste....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SUKH DHAM PRASAD Pandey
from Jamshedpur, Jharkhand
Report
Copy

to start providing add on sims

Like bsnl please provide scheme of add on sims for postpaid subscribers. This will increase customer od govt. Servants.
For example if a post paid subscriber of plan 199 may be allowed 3 more sims to family members and billing of all i. E. 796 may be done at first master number, subscribers who get reimbursed will join jio.
This will increase revenue to jio and benefits to subscribers.
Kindly look into.
Reg.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deven Kr.
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unprofessional behavior with customer and refuse to serve services between official public dealing hours

Address:New Delhi, Delhi, 110043
Website:www.jio.com

My name is devender kumar and i am well educated accounts professional. Some years ago i was an employee of reliance industries ltd and i am using jio network from that time when jio had given own service to our employees only on his service trial purpose free of cost for more than 8-10 months i think and of course yes i am very happy with the service of jio and i am more interested in jio network rather than any other networks but i got...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajit Singh Natwadia
from Padampur, Rajasthan
Report
Copy

recharged wrong number instead of right number

Address:Jaipur, Rajasthan, 302012

I have recharged a wrong number [protected] instead of the right number [protected] via Bhim, reference number is RV00000KWHO6.

I have recharged the ₹399 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you in anticipation,
Mahavir...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
navneetgund
from Delhi, Delhi
Report
Copy

worst jio speed slower than.2g

Address:122001

I am facing historical low jio 4g speed among all mobile operators. It's speed become even lower than 2g and despite making complaint it was closed stating that they are searching for new tower and speed problem will resolve within 120days
I have purchase 91 days package and jio is claiming to resolve issue after a month of their ending date of service. It's ridiculous... Felt all operators including jio is only interested to make...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hariomsh
from Allahabad, Uttar Pradesh
Report
Copy

worst internet ever used

Address:University

The worst internet service i have use till date they are giving sim as 4g tag but working like and 2g net it is as slow as 2g net u can't even view a website and thet have worst complaint service which never does anything. They have a worst services even airtel and vodafone have same price and much better services they are only making their customers shift to other companies and jio will just provide their worst service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hppylyf
from Darbhanga, Bihar
Report
Copy

charging amount with no proper service

Address:814154

I have made a recharge for jio, but i am unable to use its data properly due to slow internet speed. I have made complaint several times but nothing has happened, even i mail to appellate authority but they didn't reply. I am very much tensed as i require internet frequently. And this issue is faced by everyone at my home and i have complaint from them also but nothing has been done yet. I want my money back if am not able to exhaust that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reliance jio infoccom limited
from Sandila, Uttar Pradesh
Report
Copy

froughd

Address:Mumbai City, Maharashtra, 91
Website:www.towerjio.com

Dear respected sir or madam, mane jio infocom limited me jio ka tower lagwane ke liye apply kiya. Hamne registration fee 14500, pay kia fir bank declaration ka 35500 pay kiya, agreement fee 52500 pay kiya, 67500 gst ka pay kiya. Aur koi kaam nahi hua.

Home | our packages | send enquiry | check status | contact us
Email : [protected]@towerjio.com
Customer details
Application no. : reliance/[protected]
Document...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhavesh64
from navsari, Gujarat
Report
Copy

wrong recharge but jio not helping me

I need your help...
I was recharging my wife's number [protected] but by mistake i entered [protected] and recharged with 100 rs...
I called jio on 198 and told them "please withdraw it and credit it to my wife's number please"
But jio, clearly refused to help me
Please help me... Please please please help me... To transfer that amount from that wrong number

My contact number:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
g.m.chavan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network range

I ganesh m chavan purchased 3 cim of your co. And one wifi router. After 1 month the poor signal strenth of your network disappeared. I am living at. Post walang, tal mahad dist raigad. I phoned your representative and answered that due to large subscriber the renge become so poor or disappeared. Receiving your masseges for recharge. Last three time i recharged for rs 399/- and lost all money. Why should i recharge though there is no renge.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Romesh Kumar Pathak
from Hoshiarpur, Punjab
Nov 28, 2022
This thread was updated on Nov 28, 2022
Report
Copy

missing rs 399 recharge

Address:134109

On[protected], i requested my friend ([protected]) to recharge my jiofi number ie [protected] for rs 399. He did it through her hdfc credit card and got the message that the jiofi number has been charged. But i am sorrey to point it out that no one listened to my complaint to locate the money ie rs 399 as my phone was not charged. Please investigate and inform the results....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mayan37
from Nagpur, Maharashtra
Report
Copy

internet issue in jio from last 1 year

Address:Ajmer, Rajasthan, 305007

Its being 1 year where i am getting slow speed in my area, naka madar ajmer, rajasthan 305007 and i lodged complaints many time but everytime i got same reply that we will change in next 1 or two months but till now nothing changed and we are facing same issue regarding internet. If i am paying for 4g data then why should i get 2g speed. Kibdly resolve this issue

Name - mayank
Cont - [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy