Reliance Jio Infocomm Complaints & Reviews

These days in my locality, the services of reliance jio has deteriorated a lot. Most of the time during day the data speed is below 10kbps. Moreover there are call drops also. I have raised complaint to jio customer service representative also and they told that problem will be resolved in 48hrs but still no actions are taken by them.

So it is my humble request to you that you please see to the issue and advice the network provider to resolve this as soon as possible.

Some days before i receive mail "your resume selected for the job of the Reliance infocomm Ltd, after that the call is coming to tell that i have to pay 1480 to get job, i have recording of all calls and Mobile number with name,
what should i do for Recover my money.
i have that Account number and that number is still ringing it is not out of reachable. u can easily tract them.
regards prince
please help me

Today, I have recharged my jio account with my jio app. My plan was 498, after recharged my my number [protected] I got message from bank that my recharge is successful and my account is deducted the certain amount. But in my jio account it was still showing that it was not recharged. Further I had made a call (20/08/18 around 4:30pm) to jio care. Mr abhijit dey who was the customer care executive, I told him about my problem but not getting any good response. And it seemed like he was quite busy in somewhere and didn't respond me well. I was trying to asked about my problem and but he didn't even try to listen. Even when I had asked his name that time also he didn't want to say the name. I have asked him 7 to 8 times then he said. This was my first call to jio care and I got very bad and irrespecful response. Hope the senior level or administration department kindly takes any action so that next time we don't face the cheapest behavior of customer care executive.
With regard
Biswajit kalita
Kamrup, Assam
M: [protected]

Hi Team,

Today, I received a Message on my phone that my new JIO number has been activated. I haven't applied for a number nor have I provided any details or documentation either. Apparently the bio-metric verification is done too.

I did not request a JIO number and when i call the number activated, it was ringing but no one picked up the call - Based on the IVR message it seems to be in Marathi so the number is from Maharashtra. I am in Hyderabad so I am not sure who is using my details to obtain a number. Concerned that they may be using it for Dodgy or illegal activities.

Mobile # Activated: [protected]

Please de-activate this number as I did not request for this number.

Call me @ [protected] in cause you need further details. I will Visit the nearest JIO store to Sort this out.

I am changing my job and at the new location there is no network of Jio. I have already done recharges of Rs. 1200 in my number for next 1 year. I have requested JIO multiple times to solve my problem or refund my money. They are not doing anything. Kindly solve the issue at the earliest

Mera jio sim baand hu gaya ha or vo jio office me chalyu be nhi hu rahi ha jio office me meri sim ka koi record be nhi aa raha ha or dnd ke call aayi this bus y he kaha raha ha jio office me or fir sim band hu gayi or vo chalyu be nhi kar raha ha sim baand hoya be 1 month hona wala ha   replace all

I had a recharge for my prepaid jio no.[protected] for the plan rs149/- on 14 aug through my jio app.
My account got dedited with the money but my jio account is still showing no plans/ no recharge.
What is to be done now???
Extract from bank are as under:-
Dear customer,
Greetings from icici bank.
You have made an online payment of inr 149.0 with transaction id [protected] towards payee bill desk from your account xxxxxxxxxxxx on aug, 14, 2018 at22:06 hours.

I had recharge jio net 449/- 91 days plan through my sbi debit card on dated-5-8-18 but that transition failed. And the amount have been deducted in my account. The ref no - (Otppg[protected]. The refund amount rs:399/- have not received in my account till date. So request to pl send my refunded amount in my account as soon as possible.
Jio costumer no-[protected]

Hi,

I have registered for jiofiber connection on 12th august, 2018. Jio engineer has installed fiber and router at my home and activate the connection.

However they are unable to establish connectivity due to some backend issue. I have raised service request on 13th august, 2018 and i am still waiting for resolution to my sr.

Customer id[protected]
Sr # s00000oqbz0
Sr # s00000ouski

Regards,
Ritesh

I Purchased a Jio phone in Mansoon offers on dated 01.08.2018. You will not be surprised as you are well aware about the quality of your phone handset. The same hand set has failed 3 times in last 17 days & the response of your service Center is very poor. Every time i visited at your service center & they only re update the software after that they don't have any other option to resolve this issue. Hence Please send your regional office details so that I can return your phone with any cost. I will not tell you about the refund of this phone. This is small gift from my side to Mr.Ambani who may be able to use this phone as I have no time to visit continuous in your service center during warranty period. Awaiting for regional office contact details.

Thanks,

Amit Puri
[protected]

My self tarun kanti patra
I m from banpur bhagabati sahi, state odisa, dist-khuarda
My complain is ur network nt good or nate speed so slow bhagabati sahi and also medical chaka net so poor, ever person safer this problem.
I request u network or net problem short this problem i ll fate full to us...
Tarun kanti patra
Banpur bhagabati sahi
State - odisa
Dist - khurda
Pin-752031

I have done recharge for 498 3days back but till now it is not yet credited to my account i had given complaint to customer care but now there are saying u have done to a wrong number and sometimes there say u have done wrong recharge please solve the problem please take some action about this mobile company from trai as there cheat poor people jio number [protected]. My alternate number [protected]

Dear all,
Kindly look in to this details of mandya jpl candidate submitting all are fake document. Because mandya jcm he having all the information, purposefully he is taken this candate and rejected who is genuinely completed graduation he is directly telling telecom is fake i am the decision maker telecom means also fake...

If your not believe you can cross verryfi

Chethan nadumani he is submitting puc degree and working company salary slip all are fake,
Even last time also hr lavanya menanan medam also rejected this candidate for same issue again mandya jcm hareen seenappa forcibly thoroughgoing this candidate.

Hi,
Service center are not providing any proof for jio phone purchase, i bought the phone from charkop kandivali west branch. Also company simply making the money by taking the money as deposit and no bill providing as taking as deposit. Also phone quality is pathetic and old age phone key pad one, currently 2 year child can run the screen touch phone.
I want to cancel the phone and they having no cancellation policy, how it possible i have booked the phone on sat 11th aug 2018 and after 3-4 i recognized phone is nothing for good. Phone also not having option o[censored]sb tethering to connect to pc or laptop. For wi-fi need to buy router now.
Please mail phone cancellation procedure and i want my 1500rs back. Mail me on [protected]@yahoo.co.in

Initially i have submitted regarding slow network experience with jio.
They have told me that there towers are not present in my area, thats why i am experiencing slow network problem and they will resolve it in 120 days.
I have claimed they have been selling an unavailable plan in my area since last year. And i was never liable to pay for that, but they have denied from even registering my complaint. I have asked them to communicate the same on the mail chain so they have also denied from it.
Then i have searched for complaint mail box of jio, but there is no mail box mentioned on their website to accept complaints
There after i have dropped a mail to all the jio services dl's regarding this issue. But they are telling me again and again same thing that i will have to keep patience my request will resolved in next 120 days. And are not answering my questions to them even after three back to back mails.

I'm here to inform all that in the name of jio company an franchise called me asked for home based job openings on providing me an website of jio company (http://www.jiocff.online/) i agreed on seeing such website and registered with them but after that i faced a great problem that is they are asking a continuous money although they promised me that the registered amount will be refunded on and after been registered with them for offering me the home based job here are the details - ([protected]@gmail.com) from this mail id i got the offer and the numbers are [protected], [protected], [protected] as a reputed company i do not think such fraudulent activity do take place here and confuse there customer with such job offer kindly take necessary action against such; and if anyone get call from this number or see such displayed page in the name of jio company do not entertain such phone call it is totally fraud and fake.

Regards,
Seyan khanra.

I recharged 399rs in june 17 double damaka offer

And get 10gb data vocher
1.5gbdata /day vocher
And 8 50rs vocher
All are missing not showed in my jio app please solve my problem

My jio app show you have no stored vocher

How to i redeem

Youre fooling costumers by advertising 100% cashback and etc

But you re cheating

I call customers care 5 times and mail to customer care no response my problem is not resolved

I want to deactivate my sim card as the ownership cannot be change from your side

I was calling from last week 3rd aug 18.
But there was wrong information given to me every time.
I gave request for change of ownership 2 months back in jio office there also wrong information provided by the person who left the office last week
2days back i got call from customer care she told to change address from jio office first as registered add. Is under-development.
And the number was disconnected yesterday, but in evening i received mail
That number will be active, and again the number started normally.

And when will i get the money which i invested while changing of ownership,
The registered address. No one is staying as specified above.

Hoping this mail will sort out my issue.

I am very much diappointed.

Kindly do the needful and revert back

Jio mobile tower installation continue in residential area and my home is 2 meter distance from installation, so we want that tower not to be install in residential area as their is a lot of radiation come outs and which we have to bear and can cause many helth probelms, so take necessary action and stop immediately installation of that mobile tower

I have bought this jio phone on 8th august and found problem within 12 hours, this jio phone is getting turned off automatically when kept ide for 20 minutes after that i tried to restart it’s not getting started.
So putting money in jio phone is waste, in one day problem is found.
My alternate no. Is [protected] and jio phone no. Is ‭[protected]‬.

Kindly address