Reliance Jio Infocomm Complaints & Reviews

The internet speed provided by my telecommunication service provider jio was promised to me was of 4g but now i am barely getting 17kbps which is far below the promised. Attempts made to contact the jio customer care also faiped due to their own internet speed.
Aditya Singhai
[protected]@gmail.com
[protected]...

I have recharged for rs 150/- through inb from my a/c number - [protected]. Ifsc code - sbin0001699 of sbi sambalpur adb to mobile number [protected] erroneously instead of rs 149. My a/c has been debited for rs 150/- but could not be recharged. Kindly return rs 150/- to my above a/c number. I am a pension holder. I am in urgent need of money. Please refund....

Hi, i was using jio more than a year. They were good in the beginning. So, i planned to switch to postpaid to get premium services (As they promised that i will get premium services). Mr. Dinesh, a rep from reliance jio accepted my request and came directly to migrate my number to postpaid. And he insisted me to pay 250 (Security deposit) + 99 jio prime subscription (I already had a prime subscription in prepaid!) still i paid him rs.349...

I have recently ported to jio but i don't get signals at my location.
I complained but they did not resolve the issue. They are just saying this will take time as we don't have coverage in that area.
I am unable to receive calls or use the internet. Cannot even make bank transactions as don't get otp because of no signals.
I want to port to another operator but in have not completed 90days in the current network.
What...

Dear sirs,
I have recharged my phone no. [protected] on 5th July 2018 with INR 399 plan and paid INR 349 thru credit card, with Transaction ID: BV00000CHACB thrugh Jio App, But I am sorry to say my services has been deactivated since then. And Rs. 349 has been deducted from credit card. I got message about transaction id and recharge from JIO, but services has been deactivated.
I went to local customer care at Times Square,...

I have purchased samsung j6 mobile from sangeetha habsiguda show room 25 days back, i have been calling customer care for my cash back, i called almost 10 times, you can verify in your systems, every time they say my supervisor will solve the issue, but that supervisor is not available anytime. I dont know what is the problem with this, please respond...

This in reference to the complaint raised sr00000kdkje with jio customer care with topic of network coverage. As per the sms received, the issue was to sorted by 2nd july, 2018. However, to which i again received the sms on 25/6/2018 stating that it would still take 90 days to get the issue resolved.

Also, i requested the call back from the tech team but the same also did not happen. Moreover, i am facing lot of issues regrading...

I recently ported my number [protected] to jio and facing call drop at my home and office, on raising complain, jio customers care closed saying it’s as per instructions from government authority and not providing details, on asking for refund they say it’s not in policy....

My jio mobile # that was functioning well with calls and sms's that were functioning equally well. At around 3 pm on 23rd july, i was not able to receive or send any sms's neither could i make or receive any calls. When i called the customer service person (Ms pavithra) at 6pm about the issue, she advised me to swap the sim's as my phone had 2 sims... Airtel and jio. She also told me the phone would function after swapping.

Having...

I port my vodafone sim card in jio sim card and i request porting request and my number is [protected] i have get message through jio yoir sim activeted in 24th july 2018 but my sim is not activated in this day so i can try to call in jio"s customer but jio"s coustomer care is not connected with me and any person i can try different times and different numbers but can't reach with jio's customer care so please help me in my sim card porting...

I recharged our jio no-[protected] on 15/05/2018 for rs.399/- of 84 days validity till 08/08/2018 but company has stopped net facility on 22/07/2018 which is 15 days before. I informed to the company along with recharge mail. They are not acknowledging the facts. They are telling slow speed/low speed etc. I waited 23/07/2018 full day but no network have been received and on the same day at 7.30 pm i recharged again rs.399/- for another 84...

Jio is providing data plan bundled with free calling once the plan expires no outgoing phone calls allowed unless you recharge with minimum 98 rs. Plan. Now if i do not want to recharge with the plan my sim may be deactivated. Like other service provider i can not top up with say 20 rupees to keep my sim card in use to make calls. 'i request you to guide jio to make such type of options on' otherwise it is some sort of blackmailing people...

I have purchased Jiofi and New Sim from Relience digital on Friday 20 July 2018 and also I have recharged my Jio sim for Rs.399 at the same time. today is 4th day but still my sim not yet started working. My Jio number is [protected] and my alternate number is [protected]. Not getting proper response from customer care....

Dear team maine aaj recharge kya hu jio no. Pe but wo wrong pack recharge ho gya h isko cancel kerna h
But jio cancel karne ko ready nhi h how to process this situation. And maine customare care se baat kar rhe h to wo bola h services lena hi hoga customare care is raj kumar and usne mere call ko hold pe rakh kar ke baat nhi kya h and back call aaya but 20 minut hold pe rakhe hua tha baat v nhi kya h

Ezaj ahmad warsibr...

Hi, my number [protected] is an jio network, my internet is speed is very slow than idea 2g network, i can't buffer even facebook pages and google searches. I had complained several times to 198, they didn't respond to the complaints and i had registered the complaint to consumer complaints also i didn't get response. My recharge money getting waste kindly take action to this complaint....

Mai gaurav bilaspur se mujhe - reliance jio store, shop no. 4, ground floor, plot no. 89, near mungeli naka chowk, bilaspur 495001, chattisgarh
Phone no : [protected] is store ke employes ne galat jankari di, aur enka vyvhaar mere se baat karne ka galat tha, mai jio phone monson hungama offer ka laabh uthane gaya tha to unhone sabse pahle hum nahi kar sakte sir ko aane do bol diya aur 1 ghanta rukne ke baad bhi, jab unke sir nahi aaye...

Whenever i filled a complaint of jio complaint no. 198 they said tower is damaged so it will be good after 2-3 days but till now there is low network and low data speed... I have filled complain 3-4 times. This issue is getting worse now earlier (1-2 months ago) network and data speed was okay... But not now... Pls help me regarding this issue. Thanks...

Sir,
My name is Balaji and my jio number is [protected](Erode, Tamilnadu). I have recharge this number for 498rs plan and i have coupon for 50rs so in the bank account they debited 448rs but I cannot get the recharge.I recharged on 22/07/2018 timing - 8.20am. so i request you to recharge or redeem the amount as soon as possible. my trans id is NKVB[protected] and Reliance jio - [protected]...

I applied for a duplicate of My Reliance Sim card ( [protected] ) on Friday, 20th JUly 2018 and I was told by the JIo Gallery guy that it will be activated within 4 hours. Today, even after 48 years it is yet to activated. Whenever I contact the Jio Gallery guy at Colaba, he simply says it is server problem at Reliance Infocomm. How long can a server be down ? for two days ?
My alternate number which is VOdafone, [protected] has been...

I have recharged my jio number on 21/07/2018 @ 9:30 pm trough internet banking my amount deducted but I not get balance after i call CR they telling they have not found any record about recharge to my number please refund my amount is this way jio sterling money from coustmer no proper responce from CR they told wait for 2 hours I waited for 5 hours no result please refund my amount...