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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 151

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S
shailyad
from Bengaluru, Karnataka
Aug 31, 2018
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Address: Kanpur, Uttar Pradesh, 208016

Hi,
In Locality Siddharth Public School, Siddharth Nagar Goova Garden Kanpur one owner is in process of mobile tower installation of Reliance Jio tower in main residential area without any permission and also without discussing with local authority and neighbors.
Where many other owner in neighbors are not agreed to it. Also there are two school in neighboring building. which may cause any health issue with dangerous radiation in coming time.
Why government authorities allow such illegal construction in residential area
Please take appropriate action to stop such construction work

br
shailesh
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    Roobesh.T
    from Coimbatore, Tamil Nadu
    Aug 31, 2018
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    My recharge done for jio. no. is failed on 30.8.2018. Though I am a jio prime member it is not done. I tried to recharge through CCAVENUE.com but he amt of rs 399 deducted from my bank account. but the recharge was done till 31.8.2018.I recharge through online always this time only I got the problem.I want to revere the withdrawal or recharge the mobile no.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Aug 31, 2018
    Updated by Roobesh.T
    I am using jio no. for 2 years and total you satisfied with the help and speed.I usually recharge through online.this time tried through CCAVENUE.CCAVENUE . COM pos recharge for cca on 30.8.2018 but recharge not done but the amount was deducted from my account. kindly recharge for Rs399 for my jio no.or do reverse the withdrawal.
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      Roobesh.T
      from Coimbatore, Tamil Nadu
      Aug 31, 2018
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      I got jio mobile number and I am recharging through online always This time also on 30.8.2018 I recharged my jio mobile number for Rs399 through CCAVENUE .comm at 8.45p.m. The amount of Rs399 was debited from my bank account .It is 12 hrs now but not yet recharged. I tried to register my complaints several times.But I cldnt. Kindly recover my amount or recharge me for rs 399.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        Y
        YASH CHAWLA
        from Allahabad, Uttar Pradesh
        Aug 30, 2018
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        Address: Deoria, Uttar Pradesh, 263148

        Hi sir,
        I have wrongly done a recharge of rs. 399 on number [protected] however the correct no is [protected]. On 30th aug 2018.
        Time 11:08 am via phone pe.
        Please help me by reverting the same sir since i'm a student and if the following recharge is not reverted i will not be able to operate my number till i get my pocket money again. I hope you understand sir.
        Thanks and regards
        Yash chawla
        M. No - [protected]
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        I am facing problem of no network between GTB nagar metro station to Kashmere gate metro station.
        Sir, i recharge my number at after 12.a.m. and the recharge got failure..but of 399 rs are debited from my account..i want refund as early as possible..

        wrong recharge reversal and revert - Comment #3197578 - Image #0
        I purchase jio exchange offer but my plan is not activity properly all details are available file why? My waste package and validity jio retail are no action why?all details are available below

        wrong recharge reversal and revert - Comment #3197598 - Image #0
        wrong recharge reversal and revert - Comment #3197598 - Image #1
        wrong recharge reversal and revert - Comment #3197598 - Image #2
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          N
          Nimit1525
          from Ahmedabad, Gujarat
          Aug 30, 2018
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          Address: Kheda, Gujarat, 387002

          I was given 3 vouchers of 6 gb data packs and i had applied them on my phone but i was not getting the data. So i complained to jio about this as i read all the conditions of the data pack nowhere was written that the data pack will not work in another phone and they denied that they cannot help me at my problems. I also email the complaint at the jio official complaint website but i was told the same.
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            H
            Himanshu0204joshi
            Aug 30, 2018
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            Address: Nainital, Uttarakhand, 263136

            Hi,

            My name is himanshu joshi, i live in village haritagaon, p. O.-bhimtal
            Distt nainital (Uttarakhand). I am having an jio connection. My all 5 family members also have the same service provider. As i know there are 210 jio connection in my village. But we dont have signals here. I have taken 4g plan although i am not getting a single 2g network.
            I used to call jio customer care daily but they are not taking any action.
            I need to go to court if there is no action will be taken for the same.

            Is this digital india, why you are selling sim on that area wgere you dont have network coverage.
            Why should i pay you 500 per month when i cant even make any single call.

            I will register a case against jio and digital india campaign if we did't get netwotk withing 24 hours
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Aug 30, 2018
            Updated by Himanshu0204joshi
            Village Hariygaon
            Sep 04, 2018
            Updated by Himanshu0204joshi
            I did't get any update on this.
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              N
              Nikunj Bhargav
              Aug 29, 2018
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              Address: Jamnagar, Gujarat, 361160
              Website: www.jio.com/en-in/contact-us

              In my area from last few months i am facing network issues. I couldn't uae my data everyday. Speed is too slow cant even open a photograph so can't even think of downloading it. I already have called customer care they registered my complaint and told me about new site installation and all now after almost 3 months problem is even worst so 2 days ago i again file complaint they told me that i will get call from them within 48 hours and i am facing this because of overload o[censored]sers in this area but after 2 days still i am not getting any solution even not getting call from their side. Now from last 8-10 days i can't use may data (1.5 gb) and during calls voice is not clear even my number shows out of rich most of the time. Today i again contacted customer care they said same thing again users are increased and they will solve this problem in 120 days so my recharge of this 3 months is totally wasted so i want refund because i want to port my number to other network co i cant use my data so plz refunf me my money. Jio customer service is so bad that they never care for customers and never respond to their complaints but this time i want proper solution for this.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                G
                Govindko
                from Ranibennur, Karnataka
                Aug 29, 2018
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                Some days before i receive mail "your resume selected for the job of the reliance infocomm ltd, after that the call is coming to tell that i have to pay 1480 to get job and today i got another call and they are saying to pay 5700 for security deposit for laptop and mobile i don't know what to do. I have recording of all calls and mobile number with name,.
                What should i do for recover my money.
                I have that account number and that number is still ringing it is not out of reachable. U can easily tract them.
                Regards govinda raju
                Please help me
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                I had the similar experience, and i confronted them, they just deleted the account information. That just proves they are fake. If not why would they be scared to delete it.

                asking money for job - Comment #3990215 - Image #0
                asking money for job - Comment #3990215 - Image #1
                asking money for job - Comment #3990215 - Image #2
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                  Y
                  yasoda.krishna
                  from Bengaluru, Karnataka
                  Aug 29, 2018
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                  Address: East Godavari, Andhra Pradesh, 533401

                  In our office latrine flush water is over flowing even we pressed gently also. We are facing this issue repeatedly.
                  Toilet flush also not working propoerly, water is getting leaked while pressing the flush
                  Please treat this on priority and resolve.

                  Request you to please look into this and resolve the issue asap.

                  Thanks and regards,
                  Yasoda krishna,
                  [protected]
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    Y
                    yush
                    from Mumbai, Maharashtra
                    Aug 28, 2018
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                    Address: 421004

                    My issue is not resolve almost 1 year my issue is my home no network and outside network is coming I so many time complaint but then say me please sir wait 3 to month my location near tower is installing process then complete as soon as soon but I say to Jio y your saying your service is very bad your not resolve any complaint your only take complaint then you say me your network team call me then he/she say me please sir wait 3 to 6 month then I wait then he/she same word I am to jio your only customer say sir/madam wait your location tower is installing as soon your network issue resolve I say your jio company totally fraud I waiting almost 1 year you say me near by tower is installing but 1 year to installing tower time your not take care Jio customer other operator take care customer and resolve problem within 90 days your only say but not results got I
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    I had recharge at 12 august of cost 399 but not succeded balnce deduct from kotak mahindra account.bank refuse to refund also jio infocom avoid my call and request.

                    installing tower jio - Comment #3196007 - Image #0
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                      S
                      Srijan kumar
                      from Korba, Chhattisgarh
                      Aug 28, 2018
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                      Address: Raipur, Chhattisgarh, 492013

                      Concerned m. No:[protected] it\'s speed of jio in my area due to which i am getting speed below 500 kbps means 24-30 kbps downloading i have lodged complaint on 9 may rf. No. Sr00000kmc0e under which jio stated to resolve it by 9 august periodof 90 days after no resolution another complaint lodged rf no. Sr00000npp3f on 24 july which is to be resolved by 31 july on 31 july i got message new site is planned at your location which will going to take another 120 days. And speed is so low that it can\'t buffer a video at 144p lowest video quality. Being a loyal customer it is test of my patience. 90+120 days = 210 days. Every time i contact they say that work is in progress of installing new site.
                      +2 photos
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Charging problem in jio phone and repair in date 24/08/2018 but problem is still now.

                      amrendra kumar
                      mob No [protected]
                      Lakhimpur kheri up
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                        H
                        HariomSunil
                        from Balotra, Rajasthan
                        Aug 27, 2018
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                        Address: Jaipur, Rajasthan, 302012

                        Dear Sir,

                        I would like to introduce myself as a resident of Narayan Vihar -B Benar Road Ward no. 6 within District- Jaipur . Pin code- 302012 and to draw your attention to the following:
                        That ours is a densely populated area compromising mostly of children's and aged persons, with three or more children schools and other institutions.
                        All concerned authority, including the local municipality(Jaipur) . The people have also decided to take legal action, if necessary before the Hon'ble High Court Jaipur.
                        That we have recently informed that another tower of your company( Jio mobile service) is going to be set up in close proximity on a building which is hardly 5 feet away from a house . Already the locality has a history of cancer and kidney disorder.
                        That sir we would like to request you to take appropriate steps from your end to ensure that no such tower is installed in the said opp. Anuskha General Store, Narayan Vihar - B, Pawan puri road, Jaipur-302012 considering the health hazard and the ecological balance in the locality. Unless that we would be constraint to knock the door of the Hon'ble Court for readdress.

                        Thank you.

                        Best Regards,
                        All members of Narayan Vihar, Pawan puri, Benar Road, Jaipur
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          I
                          Imskokani
                          from Pune, Maharashtra
                          Aug 27, 2018
                          Resolved
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                          Resolved

                          Address: Nashik, Maharashtra, 422012

                          I have 2 connection of idea cards. Frequently i am facing a problem of network related. I already complaint to the jio customer care but still i face this problems. Still no improvement i found.
                          Main problems are
                          Call drop
                          Late call connect
                          Net not working

                          Please kindly check my problems related to network and give me reply as early as possible

                          Thank you.

                          Jio number - [protected]
                          Aug 28, 2018
                          Complaint marked as Resolved 
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Aug 31, 2018
                          Updated by Imskokani
                          Issue sloved time its very long so solved my problem immediately. Because first time i raised complaint when jio say within 60 days solved problem and install new tower in my area.
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                            R
                            Rasheed1234
                            from Noida, Uttar Pradesh
                            Aug 27, 2018
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                            Address: 190011

                            Reliance jio hr department jammu & kashmir is full of corruption there is no fair recruitment drive they shortlist their own friend and relative and some take bribe to shortlist candidate, there must be fair selection deserved candidate should be selected or head office reliance jio should recruit candidate for reliance jio in jammu & kashmir, please take action as soon as possible there is lot of corruption in reliance jio jammu & kashmir
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              Lkant786
                              Aug 27, 2018
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                              Address: New Delhi, Delhi, 110044

                              I, lakshmi kant yadav using hdfc credit card since long time and deposited payment on time perhaps sometime delay due to busy into personal work.

                              From may days caller (Name - anurag) on phone making wrong statements and abusing. Is this the kind people working & calling into behalf of reputed bank?

                              He is asking me the details of transactions, why?
                              When i had already told him that balanced amounts are deposited through "bill pay desk" on last saturday.
                              Caller no: [protected]

                              Now sorry to say that but i am going to close all facilities & service from the day now. Persons in-behalf of bank should not to talk like unprofessional, unethical. This is the not the way of talking so dirtily.

                              Regards,
                              Lakshmi kant yadav
                              Card no: *9739
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                Shaikhfrz
                                from Ahmedabad, Gujarat
                                Aug 26, 2018
                                Resolved
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                                Resolved

                                Address: Vadodara, Gujarat, 390010
                                Website: www.trai.gov.in

                                Data speed is low and i have complained many times but the jio company did not give any solution about this problem. Plz help they are giving me 2g speed. The location is gidc colony, vadodara, gujrat
                                Where i am facing it. My mobile no. Is [protected]. Jio company did not give 4g service after paying the amount of 4g services. I have complained many times but they have not given solution yet and i am facing this problem till now.
                                +2 photos
                                Aug 26, 2018
                                Complaint marked as Resolved 
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  MonishRaguraman
                                  from Avinashi, Tamil Nadu
                                  Aug 24, 2018
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                                  The advicer was not soft at her speech was little harsh. Feel really bad. I request you to clear my issue asap ([protected]). Couldn't even call or receive calls even at emergency. Do consider the difficulties of people. The complaint takes two days for response what a fantastic answer by the customer care. So what will we do for the two days to contact and for emergency reasons. Was happy to use jio so converted my airtel to jio but now really fed up with this. The last adviser to whom i spoke really made me to speak something but just i controlled my anger. If you take few days for a complaint to be sort out don't you think how people would suffer those days without any calls. Even it may be some official calls what would they do. Take steps to sort out the problem asap.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    Vipin Lodha
                                    from Mancheral, Telangana
                                    Aug 23, 2018
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                                    Resolved

                                    Address: 504296

                                    Now adays local distributor is not cooperating us and already we have informed the matter with local jio officer and manager even though the problem is not solved from starting on wards we are the retailer of jio and also we were facing lot of problem and also struggled at the time of launching. So what to do and solve our issue on urgent basis. He is not recharging the demo balance nor issuing the new phones to us. He is not issuing the original gst bills to retailers for selling the phone and also recharges.
                                    We are the retailer of sirpur kaghaznagar city of kumrambheem asifabad district of telangana state india.
                                    Plesase reply on urgent basis in my email id is [protected]@gmail.com
                                    Aug 23, 2018
                                    Complaint marked as Resolved 
                                    Now adays local distributor is not cooperating us and already we have informed the matter with local jio officer and manager even though the problem is not solved from starting on wards we are the retailer of jio and also we were facing lot of problem and also struggled at the time of launching . so what to do and solve our issue on urgent basis. He is not recharging the demo balance nor issuing the new phones to us. He is not issuing the original gst bills to retailers for selling the phone and also recharges. We are the retailer of sirpur Kaghaznagar city of kumrambheem Asifabad district of Telangana state india. Plesase reply on urgent basis in my email id is [email protected]
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      Nrao1
                                      from Bengaluru, Karnataka
                                      Aug 23, 2018
                                      Apr 13, 2023
                                      This thread was updated on Apr 13, 2023
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                                      recharge successful but not activated

                                      Address: Bangalore, Karnataka
                                      Website: www.jio.com

                                      I had recharged my jio number [protected] for the 399 rs plan
                                      (349 with 50 rs voucher) on 20th of august 2018, well in advance before the due date. I did not receive any sms from jio confirming the recharge but the myjio app showed that the recharge was successful. The net banking transaction id for the payment of rs.349 (399 plan - 50 voucher) is[protected]. I am unable to make any outgoing calls in spite of recharging it well...
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                                      Sheela Rajendran
                                      from Tumkur, Karnataka
                                      Aug 25, 2018
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                                      Address: 560086

                                      Hello Team,

                                      I recharged my jio broadband ([protected]) on 22nd Aug 2018 through net banking..The amount (Rs.749) got deducted from my ICICI account but my jio account reflects zero balance.. The jio team told tat the transaction was declined from their end and said the concerned bank will credit the amount to my account...It's been more than 72 hours but the amount is not credited to my account...
                                      Pls look into this and do the needful...

                                      Thank you,
                                      Sheela
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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