Aug 03, 2018
Updated by Bhairab Chandra Ghosh Subject: My complain status (ID:2035179) against BP-JIOTWR of Reliance Jio Infocomm Ltd. .
Dear Sir, ,
Many many thanks for your kind cooperation and quick action to the above subject and forwarded to Reliance Jio Infocomm ltd. customer care. I am senior citizen and retired pension holder. I know very well Reliance Company is the best & reputed company in India. But they will cheating & fraud to all public in the name of Reliance Jio Infocomm Limited. Sir, I want to refund my money of Rs.50900/- without any reason from them. I am attached herewith the complain latter which send by post to their Managing Director/CEO. I hope see the matter & resolved as soon as possible.
Thanking you,
Regards,
Bhairab Chandra Ghosh
From Chandannagar, Hooghly (WB)
Date : 03.08.2018
Details my appeal for complain given bellow for your information : -
To
The Managing Director/CEO,
Reliance Jio Infocomm Limited,
3rd Floor, B Wing, Fortune Building, Bharat Nagar,
Bandra - Kurla Complex, Mumbai – 400051,
Mail. No.: [protected]@towerjio.com
Mob.:- [protected] /[protected]
Ref.: Complain against message by BP-JIOTWR on dated 18.07.2018 on Application No 56897245.
Dear Sir,
Reference to the above I like to inform you that your official person namely Mr. S. K. Jain (Mob.[protected]) contact with me regarding installation of Reliance Jio Tower in my vacant plot at Gurupalli(W), Santiniketan, Bolpur, Dist.- Birbhum and according to his advice I have submitted scan copy of my all documents along with registration form with fill up & counter sign by me and sending through my whatsapp on dated 18.07.2018. After that I have received a massage on same date from BP-JIOTWR that my documents has been verified and approval of mobile tower installation has been successfully.
After the completed of submission all process I have not get any confirmation/approval latter and not get any legal/contract agreement paper from their side. Without any signing of contract paper your official personal namely Mr. S. K. Jain ( Mob. no – [protected]) to contact with me on dated 19.07.2018 and advice to pay few amount (Rs.14300+Rs.36600) for processing & selection charges to their S/B Account No –[protected], SBI Bank, Kurla Complex, Mumbai (IFSC Code –SBIN0004380) and as per instruction of Mr. S. K. Jain, I have paid through NEFT from Union Bank of India, Chandannagar Branch to SBI Branch, Bandra Kurla Complex for Rs.14300/- on dated 10.07.2018 for processing charges & 2nd time I have paid Rs.36600/- through NEFT from Union Bank of India after receiving a massage from MD-SBIINB through Mr. S. K. Jain on dated 21.07.2018 for advice to pay for (P.F.) R.T.G.S selection charges in the above mention S/B Account at SBI Kurla Complex Branch..
Further I received a 3rd time massage in my whats app no [protected] from MD-SBIINB through Mr. S. K. Jain on dated 21.07.2018 for requesting to pay in branch of Rs.28600/- charges for NOC with clearance charges. Mr. S. K. Jain inform me through MD-SBINB that your prize/advance payment with reference number PCR2585965 for Rs.2500000/-has credited on my account is not successfully and the cheque is pending in SBI, Head Branch and if you not pay of Rs.28600/- your approval will treated as cancelled. I disagree to pay the amount and inform to Mr. S. K. Jain that as per your commitment without reason / written notice your authority can not cancelled my approval order. I heartily requested to Mr. S. K. Jain for installation of tower at my plot and credit the advance amount in my Bank Account otherwise you will be bound without any condition to refund my all payment.
Lastly your official contact person namely Mr. S. K. Jain (Mob.[protected]) & Mr. Rahul Sribastov (Mob.[protected]) of Reliance Jio Infocomm Limited has inform me over phone that my approval order of installation tower has been cancelled and my all payment deposited through NEFT of the above refer S/B Account (Rs.14300 +Rs.36600) will be refund within 10 to 12days.They have further inform me that if I get refund of my money to pay them Rs.8525.00 as for cancellation charges. I disagree to pay the amount and asked them without any reason and signing legal agreement paper how you have cancel my approval order & how I will pay Rs.8525/- as a cancellation charges for refund of my money without any reason. The reasons are, however, beyond of my knowledge. This is very illegal & unjustified and fraud practice .
Therefore in the above situation I need necessary help & Co-operate from your end and want to refund total money Rs.50900/-as early as possible.
I am retire & Senior citizen person. Hope your kind co-operation & prompt action will be highly appreciated.
Thanking you,
Yours faithfully,
Bhairab Chandra Ghosh
From Chandannagar
Mail : [protected]@gmail.com
Mob No - [protected]/[protected]
Date: 08.01.2018
Address : C/o – “Monihar, Purasree, Patrapara,
P.O. – Chandannagar, Dist.- Hooghly, WB, PIN-712136
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