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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 153

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S
snehalkakade
Aug 9, 2018
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Address: 412102

Few days ago we got called from some number (Regarding reliance tower telecom), they told us to deposit 1, 20000/ rupees to some account number. We did the same then we reliaze that the call was fake. But we deposit 1, 20000 / rupees to that account. We have no idea about such frauds. We stuck into it. Kindly look into the matter. We don't know what to do now. The caller constantly demanding us money. Please take immediate action.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    A
    aayush121
    from Moradabad, Uttar Pradesh
    Aug 8, 2018
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    reliance jio tower installation fraud

    Address: Gurgaon, Haryana
    Website: JIOTOWERONLINE.IN

    On 3rd august we visited on the website www.Jiotoweronline.In
    And applied for tower installation for rural area.
    Next day we got a registration form by mail ([protected]@jiotoweronline.in)
    Then they demanded for rs.14300/- as registration fees.

    We had made payment to reliance jio communication pvt ltd.
    A/c no.[protected]
    Ifsc code:kkbk0004260
    Kotak mahindra bank, gurgaon sector 22
    br...
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    Y
    yogesh shivhare
    from Bhopal, Madhya Pradesh
    Aug 8, 2018
    Resolved
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    Resolved

    Address: Bhopal, Madhya Pradesh, 462023
    Website: Reliance Jio Infocomm

    Hi Team,

    I would like to informed that i am calling in jio customer at -04.08.2018 due to some network issue,
    Jio CSA inform me i will raise your complaint please wait in- 48 hours but i am not satisfied with that i tolled CSA please transfer my call in your supervisor but she is inform me any supervisor is not available on floor than disconnected my call.
    I already wait in 48 hours as per discussion with his CSA but my problem is not resolve.
    They are send me seam mail again an again(Dear Akhil,
    I apologise for the inconvenience caused to you with regard to poor data connection.
    This is definitely not the experience we want you to have with Jio.
    I tried calling you on [protected] but could not reach you.
    As per the update on service request SR00000OB3VX currently your location has weak network. We are working to improve coverage in your area which may take up to 120 to 180 days from 06.08.2018.
    We have made a note of your request and assure you that we will take steps to add coverage in the mentioned location in future.
    I appreciate your time and patience.
    For any other assistance, feel free to write us at [protected]@jio.com).
    That is not read my mail properly because my name is Rohit not Akhil.

    Regards,
    Rohit Shivhare
    +91 [protected]
    +2 photos
    Aug 9, 2018
    Complaint marked as Resolved 
    The Mail ID - [email protected] number - +912235591321
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    I purchesh lyf mobile device north lakhimpur, assam. the purchesh above 6th monthes, my device is not conecting at my mobile

    customer care executive disconnected call & network issue - Comment #3180180 - Image #0
    customer care executive disconnected call & network issue - Comment #3180180 - Image #1
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      A
      Arnab1996
      from Durgapur, West Bengal
      Aug 8, 2018
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      Address: Chandrapur, Maharashtra, 713204

      I recently ported my sim to jio on 4th august but after that, i am receiving horrible network i complained about that to the company but they are not at helping me rather telling me to wait for 120-180 until they improve their network reception near my area. How can i wait for 180 days without proper network and internet. Hardly able to make any call nor upload anything.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        B
        Bidhan101
        from Kolkata, West Bengal
        Aug 8, 2018
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        Address: 700051

        I am holding jio number [protected] and under the plan of 399 in which offered service is unlimited call and 1.5gb, 4g data. But their data service worthless. They not providing 4g internet service, even they unable to provide 2g. Very very slow fluctuated internet service. Even unable open a web page. They also deducting data balance even when my phone is switched off.
        I have complained to jio customer care on 1st june 2018. Complain number is sr 00000 lilia but no response. Whenever further i call to customer care their only solution is they are explain the cause of over subscriber of jio, but no solution. Customer care representative also told they have nothing to do but only giving information. Please suggest what should do in this hopeless situation.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Dear Sir we are facing worst internet speed, and last 2 days my JIO net is completely stops . We can not expect it by Reliance, so please salve these problem as soon as possible other wise a lot of customers are want to PORT JIO to ANOTHER operator.
        I call to Jio consumer care between 9:25 to 9:30 about poor internet about last 45days.while talking with the consumer care she(Sri) rejectedy call during talking.so I want to takeaction on her
        I had taken jio sim, i am using 4G first time .
        But I am not able to browse single web page... Please resolve internet issue.
        According to me, my last 2g network is better than jio. Now I only saw buffering. If I dont get 4g network which is browsing simple YouTube video that 3g network also does. I will switch to other operator
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          M
          Mangallove
          from Patna, Bihar
          Aug 7, 2018
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          Address: East Singhbhum, Jharkhand, 831005

          Today midnight i received a msg that jio stop my outgoing call due to misuse with out any information. I call to customer care but they don't clear the limit of outgoing call and they not prove my misuse of this no. I use this no to call my family only. I am not use this no to any business or telemarketing. When i recharge jio claim call is unlimited but now they say my uses of call is exit your limit. Please don't harassed to customer.
          +2 photos
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          I have just re charged Rs 399 to my jio number [protected] from my SBI net banking and got Reference no.- IGAEBJJXP6. But my account is not showing the amount. I have not received the instant discount of Rs 50 also. Kindly do needful to solve my problem.
          Yours sincerely
          Anup Jose Issac
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            J
            John Amstrong
            from Avinashi, Tamil Nadu
            Aug 7, 2018
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            Address: Chennai, Tamil Nadu, 603103
            Website: Reliance Jio smsl

            Iam prince amstrong.. Worked in reliance jio. Kazhipattur jc tamil nadu.. My employee code 67532765. I resigned my job before four months.. Still i didnt get my salary.. I talked to manager and hr several time. But no reply from them. Plz release my pending salary.. I have met an accident. And iam in a bad situation now. Please release my salary
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            I don't want to continue with this plan...I need change my plan...I'm not comfortable with 1.5GB...Shall I cancel this plan and recharge again...Is there any option?
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              T
              tulsiyash
              from Suriapet, Telangana
              Aug 6, 2018
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              Address: North Delhi, Delhi, 110084
              Website: www.gmail.com

              I would like to inform you that i recharge my jio number([protected]) on dated 20-july-2018 of Rs:-349 and it's reference number is NSBI[protected]IGADZVOMY9; but till date my mobile number is not recharge or no refund came on my s.b.i account. when we talk to customer care he told me that the refund will come on your account in seven working hours;but till date no action will take for this case.
              please do sone needfull.
              for your convint we attached the bank statement of above date.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                Saurav Bhagat
                from Samba, Jammu and Kashmir
                Aug 5, 2018
                Resolved
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                Resolved

                Address: Jammu, Jammu and Kashmir, 181141

                I am jio costmer
                My jio no [protected]
                My alternate no [protected]
                My adress - village trindi zamoora p/o& tesh ramgarh distt samba

                In our area there is no joo coverage.
                We are continuing complaint in jio but jio company only giving dates & dates but still issue not resolve.

                Jio company breaks the indian law why
                Dear concern department please take some necessary action

                Because jio company only make us fool from[protected]
                Jul 5, 2020
                Complaint marked as Resolved 
                Still issue not resolve
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                Sir,
                Mera 4g voice app hamesa off ho jata hai, jabki mera data always on rhata.comlane karne par v koi reaction nhi hua.plz help me if possible. I wait ur response.
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                  V
                  volety
                  from Hyderabad, Telangana
                  Aug 5, 2018
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                  I, naveen, resident of adarshnagar, visakhapatnam, andhra pradesh, 530040, is a customer of jio. Actually, i had been the customer of airtel,
                  Since i purchased mobile phone. It was good. But, in 2016, jio came with
                  A revolutionary changes in the network market. We are very happy, and i have taken a new jio sim and the services were excellent. I made my jio number as prime and put the other sim, secondary and optional. But since near about 10 months, the problem started. I am residing in the main road of a a locality, in visakhapatnam city. But the network is very poor. I have several times given complaint over phone. But the jio people are saying that it will be resolved in 6 months. Already more than 8 months passed. But no result.
                  I want compensation for all the 8 months. Because i paid full amount. But i used to talk on other network, because of your poor network. Now jio became my secondary network. But regularly i am recharging with rs.399/-
                  Generally, in any case there will be upgrade or improvement from the previous services. Where as in jiio case, it is reversed. You started with
                  A big bang. But now the services are being downgraded.

                  Since, 10 months i facing with poor network problem, so i am compelled to used other network aswell.

                  Please give discount for all the 10 months and compensate my
                  Anguish and allow me to continue as your customer.

                  V. Naveen,
                  [protected]@gmail.com
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  I did my recharge on a wrong number so i want cancel my recharge please help mee . Iwant to recharge on other number but the is already recharged so iwant to cancel my recharge
                  Harassment of this no... [protected]
                  This NO. Has doing wrong
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                    J
                    Jagan@prasanna
                    from Hyderabad, Telangana
                    Aug 5, 2018
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                    Address: 522601

                    Dear sir,

                    I have received this mail.

                    Skylight herbals private limited
                    Your cv has been shortlisted for reliance jio ltd..
                    Post helper store keeper supervisor team leader area manager abm.
                    Duty timing 10:00 am to 6:00 pm
                    Salary 12500 to 45500
                    Kindly more info call
                    Mr kunal [protected]

                    I have received call which is reproduced as under wherein the recruiter is asking to deposit rs. 2000/- in the account no. Union bank of india a/c no.
                    [protected] ifsc code ubin 0531898 branch peddar road mumbai.
                    Lease let me know if it is correct or some fraud mail is being sent to get money from the candidates. I am sure that reliance will not ask any money from the candidates.

                    Awaiting your kind reply.

                    Thanking you, with regards,
                    Prasanna.
                    +1 photos
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Slow speed issue
                    Complained various times but issue not resolved
                    I complained from last 8 to 9 months
                    But they have say issue is to be resolved in future
                    But on which date
                    Sometimes call not connected
                    Voice quality issue and voice us not listen by others

                    asking for payment - Comment #3175929 - Image #0
                    मेरा फ्यूचर फोन पर इसी इलाके में 4 दिन से नेटवर्क पूरा गायब हो गया है कंप्लेन करने के बाद मुझे यही रिप्लाई दिया है 180 दिन के बाद कंप्लेंट सॉल्व हो जाएगा मेरा मोबाइल नंबर है[protected] स्टेट केरला जिला त्रिशूर एरिया कुडनकुलम लोकेशन vellarakkad mana pady
                    Sir i wronly rechareged a jio number [protected] from my no. [protected] through mobikiwik of rs 399. So plz reverse it my wallet order no is RJ[protected] on dated 01.08.2018. please do needful on this.
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                      N
                      Nagendra Singh Jadaun
                      Aug 5, 2018
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                      Address: Lucknow, Uttar Pradesh, 226002
                      Website: Jio.com

                      Respected sir
                      My name is nagendra singh and my jio number is [protected]. According to conditions i get 1.5gb data per day. But from yesterday i am not getting proper speed. The speed was about 20 to 40 kbps. I had raised complaints many times and they always says that your problem will be solved after march 2018. But march passed and problem still persist.
                      Kindly do not make customers fool. You are the india's largest telecom company. You have to make your dignity towards your customers. Kindly solve this problem otherwise i will change my number to airtel or vodafone.
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Am recharge my account using myjio app using UPI through indiaideas and two times 349+349 money is dedicated but recharge is not done my ref id- CICAgkD8pkyfva

                      getting 2g speed on 4g network - Comment #3176883 - Image #0
                      getting 2g speed on 4g network - Comment #3176883 - Image #1
                      I am harassed day by day..I have a problem about recharge related..I also wanted to contact senior executive but saying busy with other customers..Please help me to figure it out.
                      Sucharita Das 04's reply, Jul 31, 2018
                      The executives are nothing to solve anyone's problem..They can't help anyone
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                        A
                        akshit jangid
                        from Gurgaon, Haryana
                        Aug 4, 2018
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                        Address: Jaipur, Rajasthan, 303702
                        Website: www.jio.com

                        I have raised complaint on reliance jio app for more than 3 times for not receiving of 4g speed on my jio mobile no. They have told me to get the same done away within 3 month at every time and closed the status of said complaint. However, its been more than 1 year that i am facing issues apart from raising the complaints on customer care service of reliance jio. Accordingly, i have no option so as to raise a complaint before this hon'ble forum. Please take immediate action and oblige.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Hello,
                        This is to inform you that, I am Vishmajeet Upadhyaya and I'm unable to make outgoing calls and receive incoming calls from the following Jio Number of mine:
                        [protected].
                        Well, there is no problem in using the data.
                        Please do something to eradicate my problem
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                          S
                          sivasankaran subramaniam
                          from Chennai, Tamil Nadu
                          Aug 4, 2018
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                          Address: Coimbatore, Tamil Nadu, 641026

                          Dear sir,

                          Ref : my transaction id is br0001hnv51e and my jio phone no.[protected]

                          On 1st aug, 2018, [protected] no was recharged for 49/- (28 days) from my mobile. After getting message from your end, i have mentioned the difference and ask to rectify the mistake. Please note my jio fi no.[protected] was recharged on[protected] for rs.349/- (84 days from 29-7-18 to[protected]. Any how i am not interested to continue with jio. And discontinue all my contact with jio before november end.

                          Thanks and regards
                          Sivasankaran s
                          [protected]
                          [protected]
                          Sivasankaran. [protected]@gmail.co
                          [protected]
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            S
                            smartydhiraj
                            from Mumbai, Maharashtra
                            Aug 4, 2018
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                            Address: Mumbai City, Maharashtra

                            I want to light-up on the fact that on any jio recharge we get as
                            "limited data usage / sms for days / and most grievance service they give" unlimited calling" as they say but i thought that is most selfish promise to attract foolish customers. This service has condition applied? Which they not declared yet. Which are changing asper reliance jio infocomm forcing on there regular customers
                            In my case i used to call my friend daily, jio gave me notice in that month whenever i exceeded their limited usage. Once they stop my service then i recharge penalty also. But after a month they stop my services again without any notice. I communicate with jio customer care they told my usage are beyond the par limits which was not actually (Ie 27 hours in 24 days) customer care executive says daily under 3 hours is par limit. On this my question is what is my fault actually? Or jio have any regrets what are they doing with customers like me?
                            As a solution i want my outgoing calling services to be activated my jio no is[protected]
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              V
                              Venkatesan RV
                              from Mumbai, Maharashtra
                              Aug 4, 2018
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                              Address: 620001

                              Hi,
                              Be aware guys i have just posted the complain regarding jio phone

                              My relatives getting fraud call from this number

                              Fraud call number: [protected]
                              True call name display: Kalima Gym

                              That Nonsense target family girls/women's phone numbers.
                              Started as Health care products and Health tips... Using bad/adult words to check their mentality...
                              Take immediate action ...
                              +1 photos
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Please help in blocking my number- [protected]

                              Someone is receiving all my calls and also operating with my name on what’s up

                              fraud call - Comment #3824315 - Image #0
                              I had received a call and watsapp for installation of jio tower in my place and asking registration fees.

                              fraud call - Comment #3850572 - Image #0
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                                D
                                DeeptiKhare
                                from Bhopal, Madhya Pradesh
                                Aug 3, 2018
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                                I recharged my jio number with rs.399 plan which offers free voice calls, 1.5gb data/day. I used one voucher of rs. 50 which made the effective cost as rs. 349. But i am not being able to call anyone now except for the jio users even though the plan promises to offer free voice calling. Every time i call, i get a notification of not having sufficient balance. I am very much disappointed by this derogatory service.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  Prasad Doley
                                  from Kokrajhar, Assam
                                  Aug 2, 2018
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                                  Address: 785687
                                  Website: Jio

                                  Jio ki taraf se iss [protected] number par call karke pucha gaya tha ki aapki jameenpar jio taower bethaya ja sakte hai kya, agar bethaya jaa sakta hai toh jameen ki ducoment, pan card, voter card, our electriciti bill ki xerox [protected] par bhejne ko bole the.

                                  Kya yeh sach hai yaa fraud please aap enquery karke hume bataye
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                                    9
                                    9.sukhbir
                                    from Jodhpur, Rajasthan
                                    Aug 2, 2018
                                    Resolved
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                                    Resolved

                                    Address: Gwalior, Madhya Pradesh, 474001

                                    Purchased jio phone in exchange scheme and deposited rs.1095.00 against receipt no. [protected] & payment ref. No.[protected] dated 23/07/2018 for order no. No00005j68j0..

                                    The sim no. Is[protected] and the was not activated, number given was [protected].
                                    Refund requested towards non-activation of sim.

                                    The same number is issued to some another person and is active.

                                    Regards,
                                    Sukhbir singh
                                    [protected]
                                    May 25, 2020
                                    Complaint marked as Resolved 
                                    Resolved after multiple followup
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      Shivani Nayak
                                      from Chennai, Tamil Nadu
                                      Aug 2, 2018
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                                      Address: 560029

                                      The issue was requested to jiocare center (28/07/18) and details also provided to an executive who called on 29th morning from jiocare

                                      My incoming and outgoing both are suspended which is causing a great deal of inconvenience, considering airtel (Previous service provider) did mention that there are no outstanding dues from their end as my payment was done on 15th july.

                                      19 paise was outstanding (Which i went to pay, however airtel mentioned it’s clear as it anyway rounds down to 0 mathematically)

                                      My entire time went tossing from jio service center to airtel and back to jio without any resolution to the issue.

                                      After this, jiocare said, they have received the payment however my call service didn’t revive. Incoming says “not reachable or switched off” outgoing doesn’t work at all. I tried changing handsets etc and responded to the repetitive emails from jiocare as well. But they aren’t prompt at all and are playing around.
                                      +1 photos
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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