Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Updated: Jan 16, 2026
Complaints 6640
Resolved
370
Unresolved
6270
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Jio Infocomm reviews & complaints page 153

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
from Mumbai, Maharashtra
Aug 21, 2018
Report
Copy

Some days before i receive mail "your resume selected for the job of the Reliance infocomm Ltd, after that the call is coming to tell that i have to pay 1480 to get job, i have recording of all calls and Mobile number with name,
what should i do for Recover my money.
i have that Account number and that number is still ringing it is not out of reachable. u can easily tract them.
regards prince
please help me
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Biswajit kalita
    from Lala, Assam
    Aug 20, 2018
    Report
    Copy

    Address: 781104
    Website: Jio customer care

    Today, I have recharged my jio account with my jio app. My plan was 498, after recharged my my number [protected] I got message from bank that my recharge is successful and my account is deducted the certain amount. But in my jio account it was still showing that it was not recharged. Further I had made a call (20/08/18 around 4:30pm) to jio care. Mr abhijit dey who was the customer care executive, I told him about my problem but not getting any good response. And it seemed like he was quite busy in somewhere and didn't respond me well. I was trying to asked about my problem and but he didn't even try to listen. Even when I had asked his name that time also he didn't want to say the name. I have asked him 7 to 8 times then he said. This was my first call to jio care and I got very bad and irrespecful response. Hope the senior level or administration department kindly takes any action so that next time we don't face the cheapest behavior of customer care executive.
    With regard
    Biswajit kalita
    Kamrup, Assam
    M: [protected]
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      RaviRamadugu
      Aug 20, 2018
      Report
      Copy

      Address: Hyderabad, Andhra Pradesh, 500044

      Hi Team,

      Today, I received a Message on my phone that my new JIO number has been activated. I haven't applied for a number nor have I provided any details or documentation either. Apparently the bio-metric verification is done too.

      I did not request a JIO number and when i call the number activated, it was ringing but no one picked up the call - Based on the IVR message it seems to be in Marathi so the number is from Maharashtra. I am in Hyderabad so I am not sure who is using my details to obtain a number. Concerned that they may be using it for Dodgy or illegal activities.

      Mobile # Activated: [protected]

      Please de-activate this number as I did not request for this number.

      Call me @ [protected] in cause you need further details. I will Visit the nearest JIO store to Sort this out.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Sir,

      I have recharge twice by mistake of mrp 399 iam requesting for refund the recharge done by debit card
      Ref: BR0001K78UXA
      Please kindly look after my complain
      Helpful
      1 other people found this review helpful
      1 found this helpful
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        arjunb.mehta
        from Pune, Maharashtra
        Aug 20, 2018
        Report
        Copy

        Address: Pune, Maharashtra, 411045
        Website: www.jio.com

        I am changing my job and at the new location there is no network of Jio. I have already done recharges of Rs. 1200 in my number for next 1 year. I have requested JIO multiple times to solve my problem or refund my money. They are not doing anything. Kindly solve the issue at the earliest
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rah786
          from Suriapet, Telangana
          Aug 18, 2018
          Report
          Copy

          Address: New Delhi, Delhi, 110018

          Mera jio sim baand hu gaya ha or vo jio office me chalyu be nhi hu rahi ha jio office me meri sim ka koi record be nhi aa raha ha or dnd ke call aayi this bus y he kaha raha ha jio office me or fir sim band hu gayi or vo chalyu be nhi kar raha ha sim baand hoya be 1 month hona wala ha   replace all
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Aug 18, 2018
          Updated by Rah786
          Mera sim baand hu gaya ha or vo chalyu be nhi hu rahi ha office me be gaya tha vo be sim chalyu nhi kar raha ha
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Surender Phalswal
            from Narwana, Haryana
            Aug 17, 2018
            Report
            Copy

            Address: Jammu, Jammu and Kashmir

            I had a recharge for my prepaid jio no.[protected] for the plan rs149/- on 14 aug through my jio app.
            My account got dedited with the money but my jio account is still showing no plans/ no recharge.
            What is to be done now???
            Extract from bank are as under:-
            Dear customer,
            Greetings from icici bank.
            You have made an online payment of inr 149.0 with transaction id [protected] towards payee bill desk from your account xxxxxxxxxxxx on aug, 14, 2018 at22:06 hours.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Prashant Kumar Padhy
              from Bengaluru, Karnataka
              Aug 18, 2018
              Report
              Copy

              I had recharge jio net 449/- 91 days plan through my sbi debit card on dated-5-8-18 but that transition failed. And the amount have been deducted in my account. The ref no - (Otppg[protected]. The refund amount rs:399/- have not received in my account till date. So request to pl send my refunded amount in my account as soon as possible.
              Jio costumer no-[protected]
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                ritesh1711
                from Bengaluru, Karnataka
                Aug 17, 2018
                Report
                Copy

                Address: Hyderabad, Telangana, 500081

                Hi,

                I have registered for jiofiber connection on 12th august, 2018. Jio engineer has installed fiber and router at my home and activate the connection.

                However they are unable to establish connectivity due to some backend issue. I have raised service request on 13th august, 2018 and i am still waiting for resolution to my sr.

                Customer id[protected]
                Sr # s00000oqbz0
                Sr # s00000ouski

                Regards,
                Ritesh
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                I recharged my jio number via BHIM upi but recharge was unsuccessful amd money got deducted..Plz help
                BHIM UPI- [protected]@upi
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  from Pundri, Haryana
                  Aug 17, 2018
                  Report
                  Copy

                  Address: New Delhi, Delhi, 110059

                  I Purchased a Jio phone in Mansoon offers on dated 01.08.2018. You will not be surprised as you are well aware about the quality of your phone handset. The same hand set has failed 3 times in last 17 days & the response of your service Center is very poor. Every time i visited at your service center & they only re update the software after that they don't have any other option to resolve this issue. Hence Please send your regional office details so that I can return your phone with any cost. I will not tell you about the refund of this phone. This is small gift from my side to Mr.Ambani who may be able to use this phone as I have no time to visit continuous in your service center during warranty period. Awaiting for regional office contact details.

                  Thanks,

                  Amit Puri
                  [protected]
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  I have prepaid number [protected]. From last two days no network coverage in my area. address:
                  Banaswadi garrison
                  near aiyyappa temple
                  banaswadi
                  bengaluru
                  560043

                  service provider should visit the area immediately.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Tarun Patra
                    from Jharsuguda, Odisha
                    Aug 16, 2018
                    Report
                    Copy

                    Address: 752031
                    Website: Jio comolain

                    My self tarun kanti patra
                    I m from banpur bhagabati sahi, state odisa, dist-khuarda
                    My complain is ur network nt good or nate speed so slow bhagabati sahi and also medical chaka net so poor, ever person safer this problem.
                    I request u network or net problem short this problem i ll fate full to us...
                    Tarun kanti patra
                    Banpur bhagabati sahi
                    State - odisa
                    Dist - khurda
                    Pin-752031
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sandesh blore
                      from Bengaluru, Karnataka
                      Aug 16, 2018
                      Report
                      Copy

                      Address: Bangalore, Karnataka, 560001

                      I have done recharge for 498 3days back but till now it is not yet credited to my account i had given complaint to customer care but now there are saying u have done to a wrong number and sometimes there say u have done wrong recharge please solve the problem please take some action about this mobile company from trai as there cheat poor people jio number [protected]. My alternate number [protected]
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      I won't get enough speed at my residence. But after 11pm the speed will be regained. Now i've taken daily 3gb offer, but usually i can only use about 1gb...
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        che1142
                        from Bengaluru, Karnataka
                        Aug 15, 2018
                        Report
                        Copy

                        Dear all,
                        Kindly look in to this details of mandya jpl candidate submitting all are fake document. Because mandya jcm he having all the information, purposefully he is taken this candate and rejected who is genuinely completed graduation he is directly telling telecom is fake i am the decision maker telecom means also fake...

                        If your not believe you can cross verryfi

                        Chethan nadumani he is submitting puc degree and working company salary slip all are fake,
                        Even last time also hr lavanya menanan medam also rejected this candidate for same issue again mandya jcm hareen seenappa forcibly thoroughgoing this candidate.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pritesh Parikh
                          Aug 15, 2018
                          Report
                          Copy

                          Hi,
                          Service center are not providing any proof for jio phone purchase, i bought the phone from charkop kandivali west branch. Also company simply making the money by taking the money as deposit and no bill providing as taking as deposit. Also phone quality is pathetic and old age phone key pad one, currently 2 year child can run the screen touch phone.
                          I want to cancel the phone and they having no cancellation policy, how it possible i have booked the phone on sat 11th aug 2018 and after 3-4 i recognized phone is nothing for good. Phone also not having option o[censored]sb tethering to connect to pc or laptop. For wi-fi need to buy router now.
                          Please mail phone cancellation procedure and i want my 1500rs back. Mail me on [protected]@yahoo.co.in
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Avijeet Sharma
                            from Vasai-Virar, Maharashtra
                            Aug 14, 2018
                            Report
                            Copy

                            Address: Pune, Maharashtra, 411028
                            Website: www.jio.com

                            Initially i have submitted regarding slow network experience with jio.
                            They have told me that there towers are not present in my area, thats why i am experiencing slow network problem and they will resolve it in 120 days.
                            I have claimed they have been selling an unavailable plan in my area since last year. And i was never liable to pay for that, but they have denied from even registering my complaint. I have asked them to communicate the same on the mail chain so they have also denied from it.
                            Then i have searched for complaint mail box of jio, but there is no mail box mentioned on their website to accept complaints
                            There after i have dropped a mail to all the jio services dl's regarding this issue. But they are telling me again and again same thing that i will have to keep patience my request will resolved in next 120 days. And are not answering my questions to them even after three back to back mails.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            I have recharged by prepaid jio number [protected] for an amount of Rs.349
                            through online. While entering my number i have typed number as [protected] by mistake.

                            Request to get back the above said amount of Rs.349/- to mynumber which is [protected]
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              seyan khanra
                              from Kolkata, West Bengal
                              Aug 13, 2018
                              Report
                              Copy

                              Website: www.jiocff.online

                              I'm here to inform all that in the name of jio company an franchise called me asked for home based job openings on providing me an website of jio company (http://www.jiocff.online/) i agreed on seeing such website and registered with them but after that i faced a great problem that is they are asking a continuous money although they promised me that the registered amount will be refunded on and after been registered with them for offering me the home based job here are the details - ([protected]@gmail.com) from this mail id i got the offer and the numbers are [protected], [protected], [protected] as a reputed company i do not think such fraudulent activity do take place here and confuse there customer with such job offer kindly take necessary action against such; and if anyone get call from this number or see such displayed page in the name of jio company do not entertain such phone call it is totally fraud and fake.

                              Regards,
                              Seyan khanra.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Boopathi Kalisamy
                                from Alanganallur, Tamil Nadu
                                Aug 13, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 641668

                                I recharged 399rs in june 17 double damaka offer

                                And get 10gb data vocher
                                1.5gbdata /day vocher
                                And 8 50rs vocher
                                All are missing not showed in my jio app please solve my problem

                                My jio app show you have no stored vocher

                                How to i redeem

                                Youre fooling costumers by advertising 100% cashback and etc

                                But you re cheating

                                I call customers care 5 times and mail to customer care no response my problem is not resolved
                                Oct 21, 2021
                                Complaint marked as Resolved 
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  pratiksha pagare
                                  from Mumbai, Maharashtra
                                  Aug 10, 2018
                                  Report
                                  Copy

                                  Address: Mumbai City, Maharashtra, 400063

                                  I want to deactivate my sim card as the ownership cannot be change from your side

                                  I was calling from last week 3rd aug 18.
                                  But there was wrong information given to me every time.
                                  I gave request for change of ownership 2 months back in jio office there also wrong information provided by the person who left the office last week
                                  2days back i got call from customer care she told to change address from jio office first as registered add. Is under-development.
                                  And the number was disconnected yesterday, but in evening i received mail
                                  That number will be active, and again the number started normally.

                                  And when will i get the money which i invested while changing of ownership,
                                  The registered address. No one is staying as specified above.

                                  Hoping this mail will sort out my issue.

                                  I am very much diappointed.

                                  Kindly do the needful and revert back
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    manojsahrawat
                                    from Mumbai, Maharashtra
                                    Aug 10, 2018
                                    Report
                                    Copy

                                    Address: 281006
                                    Website: JIO

                                    Jio mobile tower installation continue in residential area and my home is 2 meter distance from installation, so we want that tower not to be install in residential area as their is a lot of radiation come outs and which we have to bear and can cause many helth probelms, so take necessary action and stop immediately installation of that mobile tower
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    Aug 10, 2018
                                    Updated by manojsahrawat
                                    Pl take action to stop mobile tower installation immediately.
                                    I rakesh chaturvedi my jio no [protected] richare by internet banking at 1-apr-2018 14:38
                                    machent no is nsyd[protected] .But richare is not succusful and rs.399/= is dr in my bank a/c
                                    this ammount in not rifund till today. Pl take it.
                                    Bank a/c ki dounlod copy attach hai.
                                    Sir
                                    My name is Prosenjit Purkait. My number is [protected].
                                    Alternate number [protected].
                                    My village is Ramlochanpur. We are getting signal from Sisu Uddan (ullon)Pin 743336. We are getting very worst signal. We can't calling and internet surfing since 4 month. Many time I have called cu care. But problem is not solved.
                                    please solve this.
                                    I had recently done a recharge for my mobile no.[protected] through ICICI net banking from MY JIO. the details are ( BIL/ONL/[protected]/BILL DESK/RELIANCEJIO_NICI6540/Jio recharge ).

                                    But it has not effected in my JIO account but money has been debited from my SB account.
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      Y
                                      yashwant13
                                      from Noida, Uttar Pradesh
                                      Aug 10, 2018
                                      Report
                                      Copy

                                      Address: Ghaziabad, Uttar Pradesh, 201001

                                      I have bought this jio phone on 8th august and found problem within 12 hours, this jio phone is getting turned off automatically when kept ide for 20 minutes after that i tried to restart it’s not getting started.
                                      So putting money in jio phone is waste, in one day problem is found.
                                      My alternate no. Is [protected] and jio phone no. Is ‭[protected]‬.

                                      Kindly address
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      I raised a complaint that signal of my jio sim& low data speed ie.coming less than 50kb/s I contact customer care they r saying that it takes 120-180days . and how I can attend my calls without proper network is coming please take immediate action other wise I can port to another network contact me [protected]
                                      "warning : oem key verify failed!!!
                                      Warning : system will reboot right now!!!"

                                      Showing the above msg. Very unsatisfied I am using Jio network from long time. First time unsatisfied with this..
                                      Biju Marar Meethal Veettil's reply, Aug 6, 2018
                                      I need a refund for this as soon as possible else I will post this in face book and make people aware.
                                      Call me in 8050506366
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        snehalkakade
                                        Aug 9, 2018
                                        Report
                                        Copy

                                        Address: 412102

                                        Few days ago we got called from some number (Regarding reliance tower telecom), they told us to deposit 1, 20000/ rupees to some account number. We did the same then we reliaze that the call was fake. But we deposit 1, 20000 / rupees to that account. We have no idea about such frauds. We stuck into it. Kindly look into the matter. We don't know what to do now. The caller constantly demanding us money. Please take immediate action.
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit