Reliance Jio Infocomm Complaints & Reviews

I am jio prepaid user. When i purchased new jio sim, i got 4g speed during first 15 days, after that speed decreased up to 0.20 mbps.

I contacted to customer care. They registered my complaint and given resolution that, network conjunction to solve in 3days. I contacted customer care, they registered my complaint again but issue not solved. I contacted to jio many times they didn't solve my problem but they given new service...

Hello,

I recharged two of my job numbers for getting double data. First of all the word "double data" in itself is deceptive. On a pack of 448 that provides 2 gb of data per day they are providing you with only 1.5 gb double data. How is that even double?

Coming to my concern, after recharging the two numbers i was provided with a data voucher for each number. I redeemed that voucher only to know that the voucher...

Sub- Jio phone under warranty charger replacement take more than two month by Service center after that refused because of IMEI no is not mentioned in form.

Dear Sir,
I have visited your store available at 227405 amethi up. representative has promised to resolve within 2 days but after submitting a filled form along with charger on 26.03.2018 he is unable to serve me. On 19.06.2018 I have visited to recieve my charger...

I have recharged my jio mobile number ([protected]) with rs.399 on 23.6.2018. i have checked offer on my jio application before recharge they show recharge of 399 gives 100 cash back using recharge with phonepe. but i received only 50 rs cash back another 50 rs not yet received. i have informed to the customer service they did not respond me. please help me to get remaing cash back amount.

Thank you...

I participated in JIO CRICKET PALY ALONG CONTEST very actively & scored more than 33000 points by participating almost in all the matches participated in JIO CRICKET PALY ALONG CONTEST very actively & scored more than 33000 points by participating almost in all the matches of IPL 2018.

But Despite several reminder mails sent to CUSTOMER CARE of JIO and further ESCALETED to APPELLATE RAJASTHAN also but neither received any positive...

I am jio prepaid user. When i purchased new jio sim, i got 4g speed during first 3 months, after that speed decreased up to 0.56 mbps.

I contacted to customer care. They registered my complaint and given resolution that, new tower will be construed in my area in 90 days. After 90 days nothing happens. I contacted customer care, they registered my complaint again but issue not solved. I contacted to jio many times they didn't...

I took BSNL Number[protected] from Guntur, Andhra Pradesh. As I lost my phone I visited BSNL Office after 10 days to take new SIM. When contacted BSNL they informed us that SIM is changed to Jio in another lady name Amala. Without my authorisation Reliance Jio had transfered to another person name. I contacted Jio Office in Arundelpet, Guntur and they informed me that the number can be changed after 3 months.

Yesterday...

I just posted my number from airtel to jio. The data speed is so low that i end up not using even 50% of my data. What is the point of giving 1.5 gb extra when the gb i already have are unused. I called jio helplline but they said due to excessive jio customers in my area the internet speed is being hampered. So i need to move to suburbs to get good internet speed for jio....

This is my jio no.[protected]. my jio sim is in my mobile phone but some one using my same no for out going calls.. some of my friends and relatives getting call form this no. . But sim card is in my phone how someone use same no for outgoing calls. Am very disappointed .. please check this
issue and fix it.

Regards
Bhagirathi nishad...

Hi, i am using my jio sim and it is offering 1.50gb daily data, but the consumption of data is abnormal, company is cheating on consumers, only after using 250mb it is showing that your data balance is exhausted, plz help us, plz take a strict action on the company otherwise it will always fool consumers and make money plz take a positive action on the company...

Your hazra outlet refused to give me a duplicate sim yesterday without gdr & monetary charges, where as your newalipore outlet gave it within 5 min yesterday without asking any question. I, bandana roy chowdhury, f - 49, is a petient too. Your jio staff wearing uniform, how dare to told me that i telling them false where as a personally went there all documents....

He jio prepaid bill payment of ₹200.0 for mobile no. [protected] is now successful!
This pending transaction has now been successfully processed. Below are the transaction details:
Mobile no. [protected]
Operator jio
Category prepaid
Updated wallet balance ₹ 4680.0
Total wallet balance* ₹ 4680.0
Transaction date jun 24, 2018 (Sunday)
Transaction id rj41023726
Kindly...

Sir, your tower in hyderabad/troop bazar opposite siddhartha hotel is causing a lot of grief the noise is unbearable, i'm residing right beside the tower also gave countless calls to gtl the provider but they asked me to complaint to jio about it, i hope we residents gets help and we don't have to go to municipal authorities, thank you.
Rahul
[protected]...

Hi team,

There is an issue in jio 4g voice app.

Today[protected] for couple of hours i used the jio sim in my iphone 5s device which doesnt supports both incoming and out going unless we install jio 4g voice app. So i installed and made calls by using this app.

As the mobile is getting discharged, then immediately i changed my jio sim to another mobile iphone 6.

"now the trouble...

I tried to get a sim from jio for my mobile but the agents where i went refused to give me the sim saying that without adhar number no sim and they don't accept any other id like election card etc. Is it not true that the telecom department has given orders saying not to insist on adhar for mobile connection as per telecom secretary aruna sundarajan....

I am a regular user of jio. Last few month, in night time the jio have very low internet speed. I cant even take web pages but i satisfied with day time speed. I complaint to the jio customer service. But they said that users is much larger than affordable, in that particular area so they need to install new tower, but the construction of the tower was almost suspended. But in earlier, that is before recharge, i got enough speed in day time...

I am a reliance jio consumer bearing number [protected] hailing from bidyanagar gaon panchayet under karimganj district assam pin 788734. Due to non availability of jio tower nearby our locality, we cant utilize jio facilities fully. Browsing is almost inconvenient. Some how we can make voice calls but frequent call drops occure. As such we ernestly requst company to errect jio tower at bidyanagar g. P. If needed feasible land and other resources...

When i bought jio hotspot there was 3 coupons provided, one to redeem in relinace digital rs. 500 + rs 500 = rs.1000, ajio for rs.500 on purchase of rs.1500 and paytm rs.800 on buying 2 flight ticket.
For ajio and paytm there were some condition on min purchase, but for reliance digital there was no condition mentioned.
On enquiry at reliance digital store multiple times, once they said it need to be used only for online purchase...

Sir I have 15 GB data left in my prepaidnumber [protected] in jiofi and I have extra 5gb data booster also when I try to operate any app of play YouTube videos it take a lot of time to load, and network goes sometimes I have complained many times but there was no response from the team, I have called customer care as well but they said they will resolve but after a month there was no response from them. Now I need the good Internet speed to...

I'm came to jio store, cheepurupalli, vizianagaram dist to take new sim but here no staff in store while store open. Please request you that take necessary action.I'm came to jio store, cheepurupalli, vizianagaram dist to take new sim but here no staff in store while store open. Please request you that take necessary action. There is no store in surroundings other than this.....