Reliance Jio Infocomm Complaints & Reviews

I have purchased Jiofi and New Sim from Relience digital on Friday 20 July 2018 and also I have recharged my Jio sim for Rs.399 at the same time. today is 4th day but still my sim not yet started working. My Jio number is [protected] and my alternate number is [protected]. Not getting proper response from customer care.

Dear team maine aaj recharge kya hu jio no. Pe but wo wrong pack recharge ho gya h isko cancel kerna h
But jio cancel karne ko ready nhi h how to process this situation. And maine customare care se baat kar rhe h to wo bola h services lena hi hoga customare care is raj kumar and usne mere call ko hold pe rakh kar ke baat nhi kya h and back call aaya but 20 minut hold pe rakhe hua tha baat v nhi kya h

Ezaj ahmad warsi
[protected]

Hi, my number [protected] is an jio network, my internet is speed is very slow than idea 2g network, i can't buffer even facebook pages and google searches. I had complained several times to 198, they didn't respond to the complaints and i had registered the complaint to consumer complaints also i didn't get response. My recharge money getting waste kindly take action to this complaint.

Mai gaurav bilaspur se mujhe - reliance jio store, shop no. 4, ground floor, plot no. 89, near mungeli naka chowk, bilaspur 495001, chattisgarh
Phone no : [protected] is store ke employes ne galat jankari di, aur enka vyvhaar mere se baat karne ka galat tha, mai jio phone monson hungama offer ka laabh uthane gaya tha to unhone sabse pahle hum nahi kar sakte sir ko aane do bol diya aur 1 ghanta rukne ke baad bhi, jab unke sir nahi aaye to wo bole mere lava companey ke phone ka charger de jabki us mobile ke sath charger aata hi nahi hai, aur mai dusra charger bhi diya apne tarf se to nahi origional hi chahiye bol rahe... Ye jio walo ko pata chale ki uske employe ka karnama

Whenever i filled a complaint of jio complaint no. 198 they said tower is damaged so it will be good after 2-3 days but till now there is low network and low data speed... I have filled complain 3-4 times. This issue is getting worse now earlier (1-2 months ago) network and data speed was okay... But not now... Pls help me regarding this issue. Thanks

Sir,
My name is Balaji and my jio number is [protected](Erode, Tamilnadu). I have recharge this number for 498rs plan and i have coupon for 50rs so in the bank account they debited 448rs but I cannot get the recharge.I recharged on 22/07/2018 timing - 8.20am. so i request you to recharge or redeem the amount as soon as possible. my trans id is NKVB[protected] and Reliance jio - [protected]

I applied for a duplicate of My Reliance Sim card ( [protected] ) on Friday, 20th JUly 2018 and I was told by the JIo Gallery guy that it will be activated within 4 hours. Today, even after 48 years it is yet to activated. Whenever I contact the Jio Gallery guy at Colaba, he simply says it is server problem at Reliance Infocomm. How long can a server be down ? for two days ?
My alternate number which is VOdafone, [protected] has been getting messages from JIo that the Jio number ([protected]) will be activated shortly. But nothing is happening. I am only getting a display, "'No Service''.

Reliance JIo is really terrible...WHy this indifference, I dont understand.

I hope the REliance JIo guys will listen now and do something.

M.Subramaniam
Vodafone number [protected]
Reliance number : [protected]

I have recharged my jio number on 21/07/2018 @ 9:30 pm trough internet banking my amount deducted but I not get balance after i call CR they telling they have not found any record about recharge to my number please refund my amount is this way jio sterling money from coustmer no proper responce from CR they told wait for 2 hours I waited for 5 hours no result please refund my amount

At around 11.30 pm on 20-07-18 I have recharged my jiofy through net banking using my jio account. An amount of Rs. 399-00 has been debited from account but my recharge was failed. While inquiring about the transaction to customer care, the jio customer care executive replied me, "We did not get any money from you". Where is my money gone then? Please have a look at the screenshot of confirmation mail sent by my banker.
Please help me out_________!!

Hi,

I am staying in Navi Mumbai Nerul near Nerul railway station. I would like to inform that the voice quality here are not at all appropriate and making call really makes impossible. One call takes nearly 7 to 10 time will have to redial.
Please do something here.
Internet is not working properly this is soo very frustrating.

My name -Nikhil Mahato, My phone no. [protected] and email- [protected]@gmail.com.
A person claiming as he's from jio call center job.
He have all my details like my adhaar card, signature and all my family details.. and now he's requesting for 800 rs for that fake jio call job.That fraud person phone no. [protected]. The message i received (Job Jio 4G Hindi call center
salary 8000 to15500
Parttime shift
9to1
1to5
3to7
6to10
Fulltime
9to5
2to10
What's app Resume [protected]
Call HR [protected])
Please take strict action against this fraud person. Thanks

Hi, i am using jio no. [protected]. From last 3 days there is no network on my phone. I am staying at electronic city - bangalore.
I have re-started my phone several times, but still no network in coming on my phone from last 3 days.

Can you please lookinto the same.

Thanks,
kamesh
[protected]

My JIO internet connection is very very slow in my area, in fact it takes more than a minute just to open a single website. when I complained about the same to them, they say it would take around 120 days to fix this issue. Around 3 times I complained and the answer was same and they asked me to adjust with them for 120 days. So, my question to them was If I am adjusting until they fix my problem, will the retain my 1.4gb data/day * 120 days and after 120 days will they credit my 168gb of data at once. They just said there is no such policy.
So, why there is no such policy? When they have already taken money from me in form of prepaid recharge for 84 days an amount of 399/- rs. Why the telecom operators will not refund my money or my data.
I request the concerned authorities to take this matter seriously and include such terms and conditions when they make the agreement.

On 20 July at 6:38 my data limit of 1.5 gb is over because I download software and then I go to my Jio app and there in my account 2 voucher of 5 gb is there and 1 voucher of 1.5 gb is there then I choose 5 gb voucher to redeem but there is no response and then I choose 1.5 gb vouchere but there is also no response but at last 1 message is there from Jio that your rechare is proceed but not working and voucher is also reduced. I also complain but not solve my peoblem

I am from nagrota jammu, suddenly my jio phone hang and then i restart it after that my phone doesn't work. next day i visited the jio customer service center at nagrota at 10:30am( its opening time).The sevice boy replied me that he is downloading software for my jio phone, then i waited for two and half hour .After that I waited there for 1 pm and then he connect my jio phone and replied me that he is unable to update my jio software.So he provide me new jio handset then he clicked the pics of my jio phone and sent to its senior.aftrer some time he replied me that your jio handcset warranty is over.may be you opened the jio phone screw.Even i dont know abt the abc of phone and he blamed me and replied me to go to KC residency office, I send this compliant only because i waited there for 3 and half hours and in the customer service center there was no sitting arrangements for the customers.my whole day spolied, my time waisted who is responsible for that, please take a strict action against cumstomer service centers who trouble us physically and mentally

My no. Is[protected]. For the past one week, whenever I make a call, irrespective of any network, my call is seen dropped out within 30 sec. This causes more problems especially official calls. Please set right the problem. If the same network is accessed through BSNL, there is no call drop out.

Sir
मैं ग्राम धुंधरी तहसील केकडी जिला अजमेर राजस्थान
में रहता हूं । इस गांव की आबादी लगभग 15000 लोगो की है । यहाँ पर जिओ मोबाइल का टावर नही है और न ही आसपास के टावर से नेटवर्क कवरेज हैं । जिओ के अलावा यहां सिर्फ एयरटेल का टावर हैं जो प्रॉपर कार्य नही करता हैं ।
इसलिए आपसे निवेदन हैं कि यहाँ भी एक टावर लगाने की कृपा करें जिसेसे हम 4G फोन भी चला सके ।
भवदीय
दयाराम मीना
संपर्क सूत्र [protected] (airtel)
[protected] (jio)

Address

Village- Dhundhari
Tehsil - kekri
Distt- Ajmer
Rajasthan . Pin - 305408

I wish to inform you that, with reference to My Jio App through BHIM UPI Payment
option use and my transaction no.[protected].
My account is debited INR 349.0 But Recharge is unsuccessful.
I HAVE SENT ABOVE COMPLAINT ON support.[protected]@sbi.co.in THEN REPLY ON BEHALF OF COMPLAINT...

Dear Sir/Madam,

Greeting from UPI PAY app!

This is in reference to your e-mail.

We would like to inform you that transaction reference number:[protected] was successfully done from our side on same date. We request you to kindly get in touch with your beneficiary bank i.e. (ICICI Bank)

We value your association with us and assure you of our best services.

BHIM & SBI PAY UPI Mobile App

Dear sir
By mistake I did jio recharge twice on my Jio number [protected]. With transaction is BR0001G5k1B7 worth 399.. kindly send me money back as I am unable to use two recharge benefits on same time. I will appreciate your action if I will get my money back.. thank you so much in advance

Sir, mere area me jio ka network itna bura chalta hai k kya batau...nahe net thik chalega na he dhang ka kuch downloading hota kuch na orr to orr maine c.care me 1saal tk cll krke bola bhi mere area me tower lagaiye lekin koi bhi action ni liya bs kehte hai... lgega lekin pta ni kb lagega mujhe itna jam k gussa aata haina...plz boliye aap to plz