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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Reliance Jio Infocomm reviews & complaints page 37

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G
Gloumer1777
from COOCH BEHAR, West Bengal
Oct 19, 2021
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I am complaining about 4g data speed at my location.

I am using jio sim card in my smarrtphone since last 4 years.The data speed was good to use and browse any website. but since last 15 days I am facing very dull condition of this telecom service. So I have decided to port the telecom company ....
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V
Vijayakumar Subramanian
from Morena, Madhya Pradesh
Oct 18, 2021
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Jiofiber +91-4435590414/ 7598136009a

Address:Gajendra nagar, perumbakkam, chennai 600100

Recently applied and got jiofiber connection and this is the no +91-[protected]

Installation team did not do proper Installation and with temporary connection setup they ran away. No response on call

Raised complaint ticket for improper installation and waiting 3 days

Finally asked them to disconnect my connection and refund my deposit

This is at chennai, think about service in other...
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S
SankarReddynagella
Oct 17, 2021
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Data booster recharge

Address:Flat no 204, Comfort splendor,, Nizampet, Bandari layout

I recharged 101 12 GB data bustor package on 13 th October that was not created on my account....
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A
Adi85
Oct 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jio FIBER security money

Our security deposit of Jio FIBER was supposed to be returned within 14days after pick up of Jio FIBER device (10th September 2021) but it has been a month since then. I even called the customer care 4 -5 times and didn’t get any satisfactory response. I was told refund has been initiated but without any success…....
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Address:Manjari Budruk

Sir, My mobile number[protected] recharged twice - by me and my mrs. 597/- and 555/- each ON 15/10/21 in the evening using phone pe. However the amt is not been credited so far. FUrther Jio voice call says that your phone doesnt have sufficient balance hence unable to make calls.

Tried to reach support. No use.
Please help.

Thanks
Wilson...
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M
mapan2473081
Oct 14, 2021
Oct 15, 2021
This thread was updated on Oct 15, 2021
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Active mo no 7814277959 deleted by company without any cause/previous information

Website:www.jio.com

Dear sir
active mo no [protected] deleted by company without any cause/previous information which is using by my son and sim is allotted with same sudhanshu kumar pandey this mobile no is using with many competetive exam related to future and banking it couldnt solved by company support in spite of many request kindly take action against this activity of comapany...
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R
rachurupooja
from GUNTAKAL, Andhra Pradesh
Oct 11, 2021
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I deposit 14000.plz I want refund

Address:60feetroad, guntakal, Ananthapur
Website:Jio Reliance

They are ask for job to give me offer .deposit 14000.plz help to my refund...
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Got Jio Fiber Wifi and cable connection disconnected 3-4 months back but didn't receive refund amount yet.Had mailed and called Jio Customer care thousands of times but they say that the issue had been escalated everytime.Had given them my permission to change my bank details from their end and initiate the refund to new bank account in my name as I am unable to update my new bank details, the link provided by Jio Customer care says "Refund...
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H
Hakim mia
from COOCH BEHAR, West Bengal
Oct 11, 2021
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Network service not available

Address:CHANGHAT 4TH PLAN PRIMARY SCHOOL

Network service not available in this village --- village name- east sitalkuchi [changhat] ps. - sitalkuchi, district- cooch behar, pin 736158.
Nearby changhat 4th plan primary school....
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Utkarsh Pathak 1
from Ranchi, Jharkhand
Oct 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation pending for jiofibre

Address:Ranchi

It’s been 6 days since I registered for jiofibre and paid Rs 2500 for jiofibre and set top box.I keep getting daily appointment for visits by service engineers but they do not visit and keep delaying. When I called them, they keep making excuses saying we will install it in next half hour and so and they do not visit. My order ID is NO0000IWR9OO, registered on[protected] ; 11:06 am...
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R
Rishabh Tated
Oct 9, 2021
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Recharge not showing in my account

Address:Indore, Madhya Pradesh

I have done my jio fiber recharge of ₹1178 on 7th October through my Paytm payment bank. Amount has been deducted from my paytm payment bank but jio is saying that they haven’t received any amount....
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2
2030 Gaurav Sachdeva
Oct 8, 2021
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Poor Internet connection service

It is to inform you that, i am a reliance jio user from last 4 to 5 years, but i never get satisfactory internet service from reliance jio. Even i do complaint about the poor internet service with the service provider itself but everytime they just give lame reasons and answers. I have got no solution to my problem till date. I now get totally fed up from my service provider.please get my problem a solution, I am hopeful that necessary steps...
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I have installed jio fibre on 02.10.2021. It has stopped working the very next day i.e. 3rd october. In the last 4 days, I have used ebery possible way to connect to jio fibre support team . However, neither the complaint is registered nor any response is given to the complaint. I have already paid 6 months advance. I have been told that I can discontinue in the firat month, which would be trial period. I have faced sooo much trouble in the...
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M
mecharoy
from Agartala, Tripura
Oct 7, 2021
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Didn't receive money back after a failed recharge

On 4th of October, at 11:34pm, I tried recharging my jio number Rs.149 using PhonePe. PhonePe confirmed that the number was recharged successfully but it didn't get reflected on my Jio account. I talked with Jio CC and they said they never received any recharge request for that number from PhonePe at that said period. Now both of the companies is juggling me and no one is ready to solve my issue
Jio Reference ID: [protected]...
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M
Montysingh83
from Ludhiana, Punjab
Oct 6, 2021
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Fake data

Address:8 A Wing, 1st Floor, 5 TTC Industrial Area, Thane Belapur Road, Ghansoli, Navi Mumbai – 400701

Sir hamne jio company se 3 mahine ka daily 2 gb ka net pack dalwaya tha..par company wale hame daily ka 2 gb data nahi date hai..ir upara se hamara data jaldi khatam kar dete hai..ham 10 mint net chalate hai to company wale massage bhej dete hai ki "apne apna daily 2 gb main se 50% use kar liya hai" or uske adhe ghante baad massage ata hai ki "apne apna 90% dat use kar liya hai" jo ki bilkul jhuth hai..ham itna net bhi nahi chlate hai..jitna...
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U
udaykiranchintapandu
Oct 6, 2021
Oct 17, 2021
This thread was updated on Oct 17, 2021
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Jio fiber security deposit not refunded

Address:Reliance retail limited. Land mark, 2,s3,s4, plot4-1/A,Block 9, Waltair Ward, T.S.77/1A/1B/1A 1 and 77A land mark Waltair Road, Visakhapatnam-530003
Website:Jio fiber

I an raju. I have taken a jio fiber connection in january 2021. I have paid rs.1500 as security deposit, which they told me that they will refund it at the time of disconnecting. I have disconnected the jio fiber recently and the technician picked up router and other installed material. He asked me the bank details for refund my deposit and i gave to him. But, I received only rs.500 as refund instead of rs.1500. Please direct them to refund...
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A
aman8117
from Haldwani, Uttarakhand
Oct 6, 2021
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Jio fibre payment not refunding

Address:HALDWANI UTTARAKHAND

I had applied for a jio fibre connection on 3.10.2021 and now after receiving the money the are denying the service and also not refunding my money,
kindly look into the matter i am in trouble ....
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A
alokk3129
from Durgapur, West Bengal
Oct 6, 2021
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Recharge not done through phonepe

I have done a recharge of Rs 98 through phonepe in my jio no . Phonepe Coutomer care told that " Jio has confirmed that the plan is successfully applied" But jio Coutomer care told that they haven't received any such request. Please resolve my solution asap....
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S
Swathi CN
from Bengaluru, Karnataka
Oct 6, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
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Successful recharge but plan not activated

I had done the recharge for rs 599 on 4th October 2021 for the jio number [protected] through phonepe for which transaction was successful transactionid:NX21100423512503252390621. I did not receive any message regarding the activation of the plan and the present status is inactive. I want this issue to be solved immediately...
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S
SmithaRaniS
from PUNALUR, Kerala
Oct 6, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
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Recharge not working

I had recharged my Jio number two dies prior to it's current plans expiry with Rs 349.
When it did not give me internet, I recharged it again on the day of expiry for Rs 349(This time with Rs 50 voucher).
On both times I got a message from SBI that the payment has been done.
But it still shows that I haven't recharged.
Please resolve this....
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