Reliance Jio Infocomm Complaints & Reviews

Hi Team,

we have raised request SR000016XVQY for jio broad band services. Wifi is not working and Jio team is not taking responsibility to resolve that issue. As it is prepaid we have paid monthly bill.

Request you to please check with team.

Thanks,
Pavani....

Mera payment bank ho gaya par mera recharge nahi hua...

I have recharged my jio number:[protected] with (251 DATA ADD ON PACK) in Oct 4, 11:29 with phonepe wallet but still I not received any benifits on it but in phonepe help support they says jio ha successfully recharged but I didn't received any of it...

On 04/10/2021 I recharged my jio number [protected] with rs 149 offer with Phone. The transaction was successful and the transaction I'd is NX21100423371928340636831, but I didn't get any sms of successful recharge. And the recharge is not reflecting on my account yet even after 12+ hours. I tried calling jio customer care but no response from there.What should I do please guide me...

I recharged my Jio number [protected] on 5th of October 2021, 00:15am through paytm app. I recharged of ₹199 plan for 28days, aftwr few minutes the recharge was successful and money was debited from my account but I didn't receive the recharge on the same number. Jio is the worst....

I applied a jon in quicker and i got an confirmation message from jio which they assured as a telecaller post. They asked me to send my bio data in a particular number. After i send my resume, they asked me to pay 1000/-as registration fee. It will be refunded in 24 hrs. ( my 2 friends also registered and they also paid the same amount total 3000/-).and they ask me to send an screenshot of payment and then they give an joining letter. When...

I had recharge my mobile no. for annual of Rs. 2599/- before expire of my existing plan. That annual plan includes Jio services as well as Disney + Hotstar subscription. now my exiting plan expired and recharged plan activated but that not showing Disney + Hotstar membership.
I already complaint registered to jio team but they said that
"It is sad to know that you are unable to view your Disney+ Hotstar subscription. We regret...

I'm recharged 249 (per day 2GB ) Plan, but it was renewed every day 12.40 PM. Actually this plan should renew morning but it renews every day afternoon. Due to this issue unable to use plan. Poor support
Multiple times contacted jio customer service regards my issues there is no solution available with them.

MR0000YSS2B6
Praba

MR0000YSSIH3
NESHVA...

I have complaint many time in jio customer care but they did not solve my problem they always says its normla issue i hava recharge my all 4 jio sim and now we are facing network issue...

My payment is successful but recharge is not reflected. It's been two days but no response from jio. I do have any access to reach customer support. Please help to resolve this issue. I have attached the screenshot of the transaction (transaction id is mentioned) and it is successfully credited to jio yesbank account.

The attached screenshot gives clear view that amount is credited to jio yes bank account. There is no medium...

My payment is successful but recharge is not reflected. It's been two days but no response from jio. I do have any access to reach customer support. Please help to resolve this issue. I have attached the screenshot of the transaction (transaction id is mentioned) and it is successfully credited to jio yesbank account.

The attached screenshot gives clear view that amount is credited to jio yes bank account. There is no medium...

Currently everything is working online from studies to work but in my village network is so bad that even we can't make calls.

Address-village-sijauliya, district-madhubani, state-bihar, pin-847409...

I call to Jio customer care service to know about ISD pack information, but not received good response from their customer care executive also received text message from jio that thanks for calling to Jio and my call disconnected automatically without any resolutions...

It’s been 10 days when I made payment but installation pending from last 10 days . They daily give appointment for installation. My service id is : NO0000IQYJIW and applied on date : 18 Sep, 2021 10:21 AM...

I have recharged my JIO number on 26th september 2021 for Rs, 251 which has 50GB quota for a validity of 28 days but it says it's in queue. I'm clearly dependent on the network since 'm doing work from home cause of pandemic situations. I tried to reach JIO customer service through various modes but everytime it reached the IVR.. I launched email complaints as well but no response from the concerned mobile network. Cause of this i'm deeply...

Phone number-[protected]
Account number[protected]...

I made a Jio Fiber recharge on 16 Sep. 2021 amount Rs. 470.82. Amount is deducted from the my bank account but payment not received Ref. No.[protected]IGALZQNKJ0 . I like to refund my money....

Network very slow power cut no working.place tamil nadu Periyakottai, - 614903, south india 60, days no working. Thanks...

I have made Jio fiber recharge of Rs. 470.82 on 16th Sep. 2021. Amount is deducted from my account and the bank confirm the payment but payment not received....

After blocking the numbers still I am getting call and messages....