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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Reliance Jio Infocomm Phone Numbers

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1800 889 9999
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Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 43

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A
adilk1922
Aug 11, 2021
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Wrong system of Data Plan Usage

I recharged My jio number [protected] with Rs. 597 pack, it has a validity of 90 days and it will expire on Nov 3 2021 and it gives a data of 75 GB. Then I recharged my number with another Rs. 151 plan which gives 30gb data and will expire on Sep 10, 2021. Now my 30gb plan is not getting used and the 75gb data is draining. After 30 days my 30gb plan will expire without being used because the 75gb data will be in use unless it is exhausted...
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S
Shivamkurrey
Aug 9, 2021
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Slow speed of internet

Address:Naya pahanda post tilkeja district korba chattisgarh

We are having internet connectivity issue more than from more than three
The speed of internet is very slow in my area i complained about this on jio so many times they didn't solve it yet...
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R
RKBnoida
from Noida, Uttar Pradesh
Aug 9, 2021
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Very Poor customer service, Left in the Lurch when net goes down

The Broadband CONNECTION NUMBER [protected] is down for over 24 hours. We see constant Red Light on the Router. Have Tried to raise the matter. A complaint number is given, yet no one bother to contact us. The Chat service is horrible. The phone has only options to go to chat.
Very horrible experience. Please fix it ASAP. We plan to drop Jio service for good and get riddance if this is the treatment to the customers at the time of...
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Address:KAPRA

I have raised the complaint on 20 July 2021 to take the JIO fiber device and Refund the amount repeatedly to CUSTOMER care and the service engineer Anil RAO [protected] and Sampangi Madhu [protected] but no response. you can track the calls mady by me to jio fiber CUSTOMER care by [protected] no. myJio Fiber no. is [protected]. till date there is no device pick up and no refund. please find the snaps for proof.
I have mailed to [protected]@jio.com...
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Opp. Bajrang Mandir, Panna-Road, Chhatarpur MP
Phone- [protected]
On August 8th, 2021, Reliance Jio local contractor dig a really big hole around 4.5 feet deep 3x3 size in front of my house and started installing pole for fibre cable without informing and taking permission from us.
Requested them to install pole exactly behind the already installed electric pole or run the cable through electric pole instead of blocking...
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G
Ganapa Bhat
from Bengaluru, Karnataka
Aug 8, 2021
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Refund of JIO recharge amount Rs 149/= 08 Aug 2021

Address:3rd A Main, NGR Layout Roopena Agrahar Bangalore -68

On 08 Aug 2021, I recharged JIO mobile NO [protected] for FRs 149/= vide SBI net banking and amount debited to my account with effecting rechage with ICON "recharge failed amount get back" (Ref NO WSB[protected]GALRZJCD3 dated 8 Aug 2021). Arrange for recharge the mobile immediately....
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K
Kartik0667
Aug 7, 2021
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Network issue during power cut

Address:Nagarfort Tonk Rajasthan

Whenever there's a power cut in my area the network goes down and come back 10-20 min after the power comes back....
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Address:HYDERABAD

I have raised the complaint on 20 July 2021 to take the JIO fiber device and Refund the amount repeatedly to customer care and the service engineer Anil RAO [protected] and Sampangi Madhu [protected] but no response. you can track the calls mady by me to jio fiber customer care by [protected] no. myJio Fiber no. is [protected]. till date there is no device pick up and no refund. please find the snaps for proof.
I have mailed to [protected]@jio.com...
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Address:Hno. 1-2-4-1/102WP & 103 Padma rao nagar, yella reddy guda , kapra ,ECIL, Kapra, ECIL,

I have raised the complaint on 20 July 2021 to take the JIO fiber device and Refund the amount repeatedly to customer care and the service engineer Anil RAO [protected] and Sampangi Madhu [protected] but no response. you can track the calls mady by me to jio fiber customer care by [protected] no. myJio Fiber no. is [protected]. till date there is no device pick up and no refund. please find the snaps for proof.
I have mailed to [protected]@jio.com...
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K
Karan1001
Aug 6, 2021
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Did a wrong number recharge

I did a wrong recharge of ₹555 in Jio
The recharge number was: 930××××205
But my real number is 930××××202
It was my mistake that i wrote is as 5 instead of 2
Help pls to refund my money

[06/08/2021]...
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K
Karan1001
Aug 6, 2021
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Did a wrong number recharge

Website:www.jio.com

I did a recharge of ₹555 in jio number: 93×××××205 but my number is: 93×××××202
I want a refund
Or alternative a recharge to my number
Help pls

[06/08/2021]...
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U
udit_m
Aug 6, 2021
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JioFibre

Address:Pune
Website:jio.com

I had initiated a JioFibre connection uninstallation request on July 21st and I have been chasing their customer care team to pick up the router but nobody showed by during the 7 day period committed by them.

Drove all the way to their service center in Pune and dropped it there. It was collected by a Jio executive named Vitthal Rao.
There has been radio silence regarding the uninstallation request from him and the...
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J
jpg198219821982
Aug 5, 2021
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Pole erected right on the water sump

Address:KPHB Kukatpally -7 phase

Hi Team,
The Reliance Jio has erected pole right on the watersump.
Date of the Incident Oct 2020
The pole is on the water sump and we are unable to access water as well as sewage. From then we are trying to follow up with Reliance through emails, phone calls. and no one responded till date. i.e. from Oct 2018 to Aug 2021
please do the needful by removing the pole as it is causing much hindrance to use common human...
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H
Hareesh 1947
Aug 5, 2021
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Jio Net work

Website:Jio network

I was using pre-paid net work, Every month I recharged 199 unlimited plan, 28days voice calls and 1.5 GB data per day, this is showing phone pay and Google pay apps but Jio network everytime given only 1gb data it's very crime,
1.5 GB means 1500mb but, I getting every time 1024 mb, why only giving 1 GB data ??? This is not only my problem my friends aslo suffering this issue kindly resolve in this issue.....
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S
S rajasekhar
Aug 5, 2021
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Recharge done but not number not activated

I Have Recharged my Jio number on [[protected]] 04th aug 2021 recharge done through my jio site through my sbi Mobile banking for Rs 599 and Transaction Id WSBI[protected]IGALRFTJX2 No Confirmation message came for this recharge done plan also not activated...
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B
Bhargavgogoi
Aug 4, 2021
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Refund of security deposit of Rs.500

I just want back my security deposit of Rs 500 since I ported my jio number from postpaid to prepaid. They take the money on time but forget to refund it. I've been complaining for the money for the last 30 days but no response from them. My bank a/c number is link with my jio app. So they can easily transfer the money to my bank a/c. I'm really in need of money now since I don't get money from home nowadays due to covid situation....
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R
Ramesh Devisetti
Aug 4, 2021
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Recharge Done No Confirmation Not Activated

I Have Recharged my Jio number on [protected] 03rd August 2021 recharge done through Mobile banking for Rs 597 and Transaction no UHB9275664 No Confirmation message came for this recharge done plan also not activated...
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S
svaj
from Delhi, Delhi
Aug 3, 2021
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Refund not processed - Rs 1665 from 6 months

Address:Akanksha Duplex, Vadodara

Below is the brief of the concern -
There was an erroneous debit of Rs 555 each (Rs 1665 total) through my ICICI credit card No on 15th Oct 2020 as stated in Oct'20 ICICI credit card statement (Attached).

ICICI had credited Rs 555 each as Interim Credit (Total Rs 1665) in Nov'20 as per attached ICICI credit card statement for the incomplete payment towards Jio recharge in 3 attempts (Attached).

However,...
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I
Iliyas786
Aug 3, 2021
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Fake data usage

Address:India

I am facing this issue everyday i just woke up and check my phone for rearly 10-15minutes and i got massage form jio server that i use my 90% of data i checked my all apps data in my phone and its showed i just used only 200-mb data which is fair. I have 2gb daily data but this fraud company making us fool by not giving us full data...
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N
Nitin aligarh
from Delhi, Delhi
Aug 2, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
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Network issue problem related

Address:M-630 shakurpur Delhi Britannia chowk-34

Jio ke network aaur internet speed bahut hi slow chalta hai company iske regarding koi bhi action nahi le rahi fyada hi kya keh sim rakhne ka ye log facilities hi nahi de sakte fir customer MNP karwana hi behtar samjhega sab ke plan ek jaise hai fir fyada ki kya hoga jio ki sim ka aase ye customer care na department solve nahi karega query to...
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