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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jan 16, 2026
Complaints 6640
Resolved
370
Unresolved
6270
Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 43

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S
sunilbhoye
Oct 4, 2021
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Disney + hotstar subscription not visible

I had recharge my mobile no. for annual of Rs. 2599/- before expire of my existing plan. That annual plan includes Jio services as well as Disney + Hotstar subscription. now my exiting plan expired and recharged plan activated but that not showing Disney + Hotstar membership.
I already complaint registered to jio team but they said that
"It is sad to know that you are unable to view your Disney+ Hotstar subscription. We regret...
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balasupramanian v
Oct 3, 2021
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I'm recharged 249 (per day 2GB ) Plan, but it was renewed every day 12.40 PM. Actually this plan should renew morning but it renews every day afternoon. Due to this issue unable to use plan. Poor support
Multiple times contacted jio customer service regards my issues there is no solution available with them.

MR0000YSS2B6
Praba

MR0000YSSIH3
NESHVA
Oct 9, 2021
Complaint marked as Resolved 
Finally my issue resolved. But no one contacted.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Oct 04, 2021
Updated by balasupramanian v Someone called me from [protected] he said he is from jio customer service. He asked me to share my mobile screen through anydesk. After sharing he asked me to open myjio app and recharge. I think it's spam call. After I'm asking few questions he cut the call.
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    S
    Suyash2505
    Oct 3, 2021
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    I have complaint many time in jio customer care but they did not solve my problem they always says its normla issue i hava recharge my all 4 jio sim and now we are facing network issue
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      B
      Balaji0017
      from Chennai, Tamil Nadu
      Oct 2, 2021
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      My payment is successful but recharge is not reflected. It's been two days but no response from jio. I do have any access to reach customer support. Please help to resolve this issue. I have attached the screenshot of the transaction (transaction id is mentioned) and it is successfully credited to jio yesbank account.

      The attached screenshot gives clear view that amount is credited to jio yes bank account. There is no medium to reach jio customer support to address the issue.

      Kindly check and help to resolve it.
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        B
        Balaji0017
        from Chennai, Tamil Nadu
        Oct 1, 2021
        Resolved
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        Resolved

        My payment is successful but recharge is not reflected. It's been two days but no response from jio. I do have any access to reach customer support. Please help to resolve this issue. I have attached the screenshot of the transaction (transaction id is mentioned) and it is successfully credited to jio yesbank account.

        The attached screenshot gives clear view that amount is credited to jio yes bank account. There is no medium to reach jio customer support to address the issue.

        Kindly check and help to resolve it.
        Oct 2, 2021
        Complaint marked as Resolved 
        Not resolved. The only effort taken by company to mark as resolved. Stop being proud of providing such useless medium. The issue is not resolved..
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Oct 02, 2021
        Updated by Balaji0017         Useless committee. The issue is not resolved.
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          A
          Amit Jha4746
          from Madhubani, Bihar
          Sep 30, 2021
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          Currently everything is working online from studies to work but in my village network is so bad that even we can't make calls.

          Address-village-sijauliya, district-madhubani, state-bihar, pin-847409
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            D
            Devidas Dharurkar
            Sep 29, 2021
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            I call to Jio customer care service to know about ISD pack information, but not received good response from their customer care executive also received text message from jio that thanks for calling to Jio and my call disconnected automatically without any resolutions
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              G
              Gautam387
              from Pune, Maharashtra
              Sep 29, 2021
              Resolved
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              Resolved

              It’s been 10 days when I made payment but installation pending from last 10 days . They daily give appointment for installation. My service id is : NO0000IQYJIW and applied on date : 18 Sep, 2021 10:21 AM
              Oct 6, 2021
              Complaint marked as Resolved 
              Yesterday 5th Oct 2021, installation done. It took around 17 days after booking.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                S
                Sᴀᴍ Eᴢᴇᴋɪᴇʟ Sᴜʙʀᴀᴍᴀɴɪᴀɴ
                Sep 28, 2021
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                Website: www.jio.com

                I have recharged my JIO number on 26th september 2021 for Rs, 251 which has 50GB quota for a validity of 28 days but it says it's in queue. I'm clearly dependent on the network since 'm doing work from home cause of pandemic situations. I tried to reach JIO customer service through various modes but everytime it reached the IVR.. I launched email complaints as well but no response from the concerned mobile network. Cause of this i'm deeply stressed out and it created a bad impression on me in my organization.. I need compensation for my mental stress and for the amount i recharged which is still not reflecting in my account even after 2 days... The details are attached and also can provide the call recordings which reached IVR no matter whatever option i select..
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  S
                  Shiva N Saha
                  Sep 27, 2021
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                  Address: Arobindu Para, Tahana Rod
                  Website: No Refund

                  Phone number-[protected]
                  Account number[protected]
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    B
                    Bablu Ningthoujam
                    Sep 27, 2021
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                    I made a Jio Fiber recharge on 16 Sep. 2021 amount Rs. 470.82. Amount is deducted from the my bank account but payment not received Ref. No.[protected]IGALZQNKJ0 . I like to refund my money.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Sep 27, 2021
                    Updated by Bablu Ningthoujam                     Why my Complaint is mark as resolve ?
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                      M
                      Minnal Kumar
                      Sep 27, 2021
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                      Address: Tamil nadu.Periyakottai. 614903.south iindia

                      Network very slow power cut no working.place tamil nadu Periyakottai, - 614903, south india 60, days no working. Thanks
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        B
                        Bablu Ningthoujam
                        Sep 27, 2021
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                        I have made Jio fiber recharge of Rs. 470.82 on 16th Sep. 2021. Amount is deducted from my account and the bank confirm the payment but payment not received.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          R
                          Reba Das
                          Sep 27, 2021
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                          After blocking the numbers still I am getting call and messages.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            V
                            Vshlkhatri
                            from Powai, Maharashtra
                            Sep 26, 2021
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                            My MNP is being rejected by JIO again and again as i want to port in to VI ( vodafone idea limited) and i have completed more than 90 days in JIO and i am facing so many issues in JIO so i wanted to opt into VI but I don't know why JIO is rejected my port out request.
                            UPC CODE - JR144657
                            Mobile number - [protected]
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            Sep 27, 2021
                            Updated by Vshlkhatri                             Still no response.
                            Sep 27, 2021
                            Updated by Vshlkhatri                             I got a call from their end but still they are unable to help me out please do something. This network is really pathetic. I am unable to receive any calls.
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                              S
                              Suryansh98
                              from Bhopal, Madhya Pradesh
                              Sep 26, 2021
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                              Address: Reliance Corporate Park, No.8 A Wing, 1st Floor, 5 TTC Industrial Area, Thane Belapur Road, Ghansoli, Navi Mumbai – 400701.
                              Website: Reliance jio

                              Today I am using 281 MB data only but my jio apps fraudly say that I am using 510 MB data and and deduct my MB.And this happen with me from last 6 days regularly I'm not using my whole mobile data but they deduct my all data daily.i want my money back and don't dare to do this again with me.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                K
                                Kartik Bhaskaran
                                Sep 26, 2021
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                                I've requested to disconnect my Jio Fiber connection ([protected]) which is my name Kartik Bhaskaran. The request was processed on 18th August but nobody has attended it yet. I've followed up with various complaints but no luck so far. I will have to force to break the Jio Box if I don't get a proper resolution.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  S
                                  [email protected]
                                  Sep 26, 2021
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                                  My order number:[protected]A from Jiomart place on 22 Sep 2021. Order was delayed & on twitter Jiomart executive tweeted that my order will be delivered in 25 Sep 2021 sure. But order didn’t delivered and it got cancelled by Jiomart side in 26 Sep 2021 at 12:08 AM. I want my order & strict action against Jiomart.
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                    S
                                    Sidebottom gaonkar
                                    Sep 25, 2021
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                                    I'm complaining about no network connection in my village.in my village very tough to get network signal, we are climbing hills, trees to get network connection. Some times we are getting the signal outside of our homes that only 2g signals even that also not connecting properly, voice breaking, signal drops like this we are facing so much problem. If some one gone to hospital to neighbor city its very critical to get his status. So please its my humble request on behalf of my village members, please install the network in my village. Whatever support you required we will provide you. We want network installation.

                                    Village name - kusbe (Maharastra)
                                    ( mahadeshwarwadi stop)

                                    District - Sindhudurg
                                    Takula - kudal
                                    Pin code - 416628
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      H
                                      Hakim mia
                                      from COOCH BEHAR, West Bengal
                                      Sep 25, 2021
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                                      Address: CHANGHAT 4TH PLAN PRIMARY SCHOO, SITALKUCHI-- GOOCH BEHAR -- WEST BENGAL 736158

                                      Dear sir i am 1 year reguler user but 1 year no network service provid in Jio company in my areas . I am regular complaint in Jio consumer care but no response pleas problem solve
                                      My area --
                                      VILLAGE +POST- SITALKUCHI. DISTRICT- GOOCH BEHAR
                                      STATE-- WESTBENGAL
                                      PIN 736158
                                      Long. Lat no 26.182489
                                      89.204350
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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