Reliance Jio Infocomm Complaints & Reviews

Reliance Jio Infratel Pvt Ltd
Conjumar. No. [protected]
Dharti Hotal Sami. Dist. Patan
16Hrs Trasform fall

Hello my name is shiva I have installed jio fiber by paying it for 6 months for 30 mbps speed but speed was not sufficient so later I cancelled jio fiber and they told me that I will be getting remaining money and they took my bank details also but I haven't received any refund or response from the customer support and email support also and from jio fiber team also.

Name : Muniyasamy P
employee code: [protected]
Jio center : I852 Ramanathapuram, madurai jc-01
I am proferly leaving my position as jio fiber engg by put my notice to jio. But till i am have salary due 01.08.2021 to 24.08.2021.last 24 days salary i am not get it.so do useful for me sir. lot of things i planed on this salary.so do to your delightful action
thanking you sir
by
muniyasamy p
contact no ; [protected]

I am from Jaipur. This complaint is for two employees of Reliance JIO - Jaipur Center.

They are Mr Jai Prakash and Mr Vikas Tanwar, their Mobile numbers are [protected] and [protected] respectively.

They both are posted at Jaipur Reliance Jio Office of which address is as below-

Reliance JIO - Address - Mohan Tower, Plot No 30-31, 4th Floor, Ajmer Rd, Vidhyut Nagar, Jaipur, Rajasthan 302021

Jai Prakash Mail ID is - JAI13.[protected]@RIL.COM

Mr Jai Prakash called me many times to avail Jio Fiber connection and explained benefits. I denied still he followed me to take the connection anyhow, then I asked him to meet. He came immediately and share about the plan. however I asked him that the Jio has not started the service in our area yet. then he reverted that he recently done two connection just near to my house and confirmed to get it installed within two days. he given surety for the same and asked me for the payment and I made the full payment of which I have proof.

then nobody tuned up for the installation for next 3 days then I did call to Mr Jai Prakash but he did not attend the call and after that I have done uncounted call to him but no call was responded.

I dropped the messages to him, he saw all but not responded.

Then I went to their office where the concern coordinator given me his reporting manager contact number - Mr Vikas Tanwar - [protected].

I spoke with his reporting Manager who promised me to resolve the issue by next day before first half, still nobody turned and I did call and put messages to him also but he did not responded any of the message and even he is also not responding the call.

Such employees are getting spoiled the Indian Telecom Industry and spoiling goodwill of the Reliance Group

I would request to concern that Kindly take the strong action against both of them - Mr Jai Prakash and Mr Vikas Tanwar. Their contact numbers are [protected] and [protected] respectively.

They both should be fired from the System as I think they must have done it with other consumers also.

My amount also stucked up with them and no refund has been made yet.

I have been facing connectivity issues since 30th of august. I have raised a service ticket 6 times so far and your technical/engineer has never visited or even contacted me even once since 30th of August. I have contacted Jio more than 30 times in the last one week- both on chat and on call! I understand the pandemic situation and the least I expect is a 48 hour resolution but not at the cost of a lying engineer.
It’s been more than 216 hours!
For your information, below are the service tickets raised and closed without any resolution-

SR000016JW4E

SR000016IW3O

SR000016HUJR

SR000016HFQF

SR000016GOXA

SR000016G7Z8

I have opened my data on 6:02 am and after 2 minute i got the message of 50% usage then after 2 minute later I got 90% uasge message and then all of sudden I got message of 100% message . How can i usage my 1.5gb without using this is ridiculous I m using jio from 5 years. That's how you satisfy your customers. You have to restore my data or i have to use my rights by going to consumer court and defame your policies..

We regret to inform that installation of your JioFiber connection with Order No.NO... is delayed due to Technical Reasons. Our team is working on the same, We will attempt to complete it in the next 5 days. Installation not done still now.

I am constantly facing network issue in my area and have made multiple complaints regarding the same, but not even single time have I received satisfactory answer. This is within the heart of the city and not some outskirts where network issue should happen. I am tired of having the network issue, I am unable to make single call without voice breaking, I am afraid if I do not get any satisfactory reply this time then I'll get the number ported to some other network.

Dear Sir/Madam,

I cancelled my Jio fiber connection on the 17th July 2021. Their people came to my house to pick up the modem and set top box on the 25th July 2021 for which I even got a OTP from this scam company to verify my bank account details. They told me in 7-14 working days i would get my refund.
It has been more than 30 working days, in other words a month and a half and no one in this company seems to want to help. No one is available on their chat medium and every time I call them the agents disconnect the call or tell me to wait for another 4 days and are basically making me run around.
Jio owe me Rs 2500 which is an amount I have to work very hard for.I feel like Jio is robbing 2500rs from hard working people is it?
I need your help. Please help me and bring these cheaters and scamsters who are ruling our country by cheating and robbing ordinary folk off their hard earned money.

Connection Details:-
JioFiber Service ID:[protected]
JioFiber Voice number: [protected]
Email Id: [protected]@gmail.com
Customer Name: Amit Gupta

Hi,

I have a query regarding the subjected service ID.
I had requested an uninstallation of my JioFibre device.
Scheduled order number was : CO0000DASNJM
Device was picked up on 16th Aug 2021
Engineer visited my location, picked my device and requested for OTP.
I checked my registered number for OTP, but found some issues with my Information.
My name was wrongly spelled as Rajan Sharma
My real name is Rajat Sharma.
I informed the same to site engineer.
He said he will speak to his team and get this corrected.
Now it’s been 14 days but I haven’t received any refund yet.
I am thinking if this delay is because of wrong spelling in my name.
I tried to reach Jio fibre customer care but I am never able to reach to any executive. They ask for my registered number. As soon as I enter my number, I get an option which says press 1 to call Jiofibre to your home.

After this, I reached out to engineer who had picked my device. He said he cannot do anything and asked me to reach out to customer care.
I am not getting any response from anyone.All of engineers are super rude.
I am going to file a complain against Jio in consumer court and police station as well.

I need my money Rs 2500 back!!!

Rajat

We have three Jio numbers in my home in Vyttila, Ernakulam. But no range inside home in any of the room and very feeble range outside room. Kindly resolve the issue. Pin-682019.

I have not received jio fiber refund amount from last 2months.
I have returned instrument on 2nd July.I have not received amount.
Jio fiber no.[protected]
Please resolve my issue.

M.s.v.sumanth
[protected]

I have recharged jio sim for Rs 149 24days Plan through google pay. Money has been deducted from my account. The payment was also successful. However I have not got the recharge. No confirmation message received. Attaching the screenshot and id. Kindly rectify at the earliest.

I recharged Rs. 555/- in my jio phone no. [protected] on 23/06/2021 at 10: 00 pm through my jio app and used sbi netbanking via inb avenue but amount deducted and recharge was not successful. SBI told that they have done transaction successfully but jio told that no money is received this transaction was unsuccessful. 3 months gone and I am not getting my money back

Reliance jio Infocomm ltd
SC no.[protected]
Address: sf no.181/2F,
Kandapatti village
Maruthamputhur post,
Alankulam Taluk,
Tenkasi Dist-627851.
Complaint - low voltage issue this tower and full village& need new transformer in this village

I am recharged my jio mo no. [protected] at 9 am today with Rs 149. But till at evening 8 pm my phone is not recharged. Please recharged hurrily, otherwise I will go to consumer court for Rs 149 plan.

I would like to inform you that I am Abdul Shamad and my Jio number is [protected]. I have paid 199 rs. for internet on 30/08/2021 at around 10 O' clock. My recharge was not successfully and in my phonepe it is showing recharge successful. Kindly do the needful.

I have made payment for jio recharge through Google pay for Rs 555
Amount have been debited but recharge is not done
I request for refund of money

Pathetic service by Jio!
Complete misrepresentation of facts
My Jio postpaid number was cancelled by Jio on 27-Aug without any prior consent nor intimation by your customer or Jio.
Infact, my Jio postpaid was retained on 18-Aug with the retention confirmation given to the customer and a promise of resolving all pending issues.
None of the pending issues raised for more than 1 month repeatedly have been resolved by Jio postpaid, appellate, priority care.
1. I still receive SMS in Hindi on all my 4 numbers, even though my profile language is set in English. Issue not resolved.2. Bill date is different from data cycle date wherein I am forced to transfer data twice in a month to all my child numbers. Also, my child data gets expired on billing due date (11th of every month) and data cycle expiry date (14th of every month). All 3 child numbers are impacted repeatedly every month since Sep 2020. Issue not resolved. 3. I cannot see the correct data balance on my child numbers using My Jio app. Issue not resolved.
Snapshots of all the 3 pending, unresolved issues have already been shared multiple times to Jio postpaid, appellate, priority care.
Now, I have paid 149/- to Jio retail shop to activate my [protected] basis, a mistake by Jio. Do you even have the authority to rectify your mistake of refunding this amount to me? [protected] has been disconnected from 27-Aug to 31-Aug... being a postpaid plus account holder, do you have the authority to refund for this huge disservice? Sharing the softcopy of the bill for you to believe it.
You are only concerned with money that is very clear to me.
What more information do you want? Pathetic service, zero accountability. Our very own government is far better than Jio... atleast they resolve concerns of the common man.

Sar
Maine 30/8/2021 ko 249 ka recharge [protected] is galat number par recharge ho gaya sir meri paisa wapas kare