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Reliance Jio Infocomm Complaints & Reviews

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Last updated Apr 27, 2024
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Reliance Jio Infocomm reviews & complaints page 50

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T
Trilok Bhatt
May 30, 2021
This thread was updated on May 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid recharge

Yesterday I was recharging my JIO plan from MY JIO app. When I made payment of 599/-, I received online message in app that transaction is fail. After that I recharged again through Amazon Pay app and it was successfully recharged. But as I completed my recharge, I received a message that 599/- recharge done( this is failed transaction). Now my Money deducted 2 times and when I called customer care they are saying that we can't refund 599/-...
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I havr recharged bu jio number after a long while by 249 plan. Recharge is showing successful. But i am not able to use the internet...
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K
KS Kadian
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Dig big hole in Street

Address:1600, Sector-9, Karnal

Regarding Jio company, s failure in filling the earthen holes dug four months back for laying cables in the street falling in between 1600 to 1610 sector 9 Kindly get these filled at the earliest otherwise some mishappening will take place there....
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N
NNNMohammed
from Palakkad, Kerala
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False promises

In My Jio app it is clear shown that if a recharge of Rs. 399 or more is done using Mobikwik, flat Rs. 100 would be given as cashback. Lured by such a promise, I did a recharge of Rs. 555 in the hope of getting the cashback. But after doing the recharge, I didn't get the cashback as was promised.
This is a clear case o[censored]nfair Trade Practices. If they don't want to fulfil what they have committed then I would also like to get the...
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Address:Jio Garden, Samson Road, Block G, Bandra Kurla Complex, Bandra East, Mumbai, 400051
Website:www.jio.com

On behalf of the residents of Kherwadi, as an apprehension to the life of residents living in hazardous situation, we are compelled to lodge a complaint regarding a Cell Tower in middle of residential area next to my house at a height of just 20 feet above ground.

Certain aspects we shall put forth for your kind reference:

1. As a general rule, Mobile Tower Station has to be installed at least 150-300 meters...
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Have logged written email complaint with Jio on 28th March regarding the number [protected] as use it with WIFI and was facing a call drops and internet issue since quite some time and as having work from home module now need a stable internet connection so after chasing several emails and following all the procedures still they were not able to resolve the issue and i had to send email marking Appellate authority in the email still the issue...
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R
Rohan365
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jio Mart - Grocery shopping items were missing

Address:Virar

I have not received any refund for the missing items the store owner number present on the bill is not responding after I gave details.

Order no : Prepaid order #[protected]A-01

Items missing : 2 daily milk and 1 amul butter 500 Gram

Refund Amount : 303₹...
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Recharge done after recharge plan can't activated and receive otp, call, sms...
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S
sk111sk
from Noida, Uttar Pradesh
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Digital fraud

Address:Kaurihar bazar atrampur allahabad

I noticed from Last week jio Data consuming very fast even I set my settings on data saving mode and not using background app I cleared my all background app every second but still my 2 gb data finished at 6 pm daily I complained about it but they not giving any response now what to do about this fraud...
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M
Mathavan dme
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Recharge plan can't activities

Recharge done after can't recharge...
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Address:104/4 Dehradun road, Manvender Nagar, Rishikesh - 249201, Uttarakhand

I have canceled my Jio mobile connection due to poor service and porter it to Airtel, and I have got a last bill of Rs. 858.24 which i have tried paying using the link provided but getting an error (see attached screenshot). I also went to the nearby store but they said they cant pull up my account and i also tried to contact Customer Service but couldn’t reach a representative. I am getting constant threats that my Airtel service will...
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A
ankurjagani
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Not Received Deposit of Jio Fiber

Address:Surat

I had JioFiber Service ID[protected] with fixed line number [protected]. I was promised that you will get the deposit amount once our executive pickup the router device. Pickup was done successfully and even after 1 year now I have not got my deposit back. Deposit was of INR. 4500.

My Simple question: "Will I get my hard-earned deposit amount back which jio team have promised?"

Thanks,
Ankur J....
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S
Samriddhi Yadav
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Alloted someone else number to me

I am getting a lot of wrong number Calls on my jio number .So I just want to know that if this number was previously allotted to another customer? Because I am also receiving his /her personal bank details as well as calls.
receiving someones else bank details may lead to a big crime . I am frustrated with calls and answering them that it is a wrong no. . Please help me with this.

Jio doesn't care about someone's privacy....
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S
Samriddhi Yadav
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Some

Website:www.jio.com

I am getting a lot of wrong number Calls on my jio number .So I just want to know that if this number was previously allotted to another customer? Because I am also receiving his /her personal bank details as well as calls.
receiving someones else bank details may lead to a big crime . I am frustrated with calls and answering them that it is a wrong no. . Please help me with this.

Jio doesn't care about someone's privacy....
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My jio fiber internet not working from 03.05.21 (Monday) and i have raised a service request: SR000014TIMD on the same day. No one visited my home and problem not resolved but SR closed automatically on 06.05.21(Thursday).

Again i have raised an SR on 07.05.21 and one of the service engineer named Mr.Yuvaraj called me and said me to move to some other ISP provider as we couldn't resolve the issue and harassed me.
br...
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V
VinayBairagi
from Powai, Maharashtra
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Network coverage && slow internet speed

Address:Mumbai

Improve your network coverage and internet speed soon.

Otherwise you please provide Jio Giga fiber in our area because you have very slow speed in Jio SIM and the network coverage is not good, so that calling would also be a problem.

Phone number[protected]/
Address - babaliya pincode 481885 mandla mp...
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P
pritampatel8
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Jio Fiber customer support.

I am facing issue with my Jio fiber connection for the 7th day now. I have been calling the customer care everyday, and every time I have called, they said the service executive would visit my home and fix the issue and they never come. Today with disappointment I disconnected my connection....
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S
Silu priyatam
from Delhi, Delhi
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Bad network of jio network

I have been complaining about bad network of jio since 04 months. The customer care representatives and jio mobile app is saying the problem will be solved in some days. However, about 04 months passed, still i am suffering bad network quality. There is a girls hostel in my apartment where 50 girls are staying. They are also raised their voice against the bad network of jio. If the problem will not be solved in 5-10 days, we almost 60 customer...
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S
Silu priyatam
from Delhi, Delhi
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Poor network quality of reliance jio

I have been complaining about bad network of jio since 04 months. The customer care representatives and jio mobile app is saying the problem will be solved in some days. However, about 04 months passed, still i am suffering bad network quality. There is a girls hostel in my apartment where 50 girls are staying. They are also raised their voice against the bad network of jio. If the problem will not be solved in 5-10 days, we almost 60 customer...
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S
Silu priyatam
from Delhi, Delhi
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Bad network of reliance jio

I have been complaining about bad network of jio since 04 months. The customer care representatives and jio mobile app is saying the problem will be solved in some days. However, about 04 months passed, still i am suffering bad network quality. There is a girls hostel in my apartment where 50 girls are staying. They are also raised their voice against the bad network of jio. If the problem will not be solved in 5-10 days, we almost 60 customer...
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