Reliance Jio Infocomm Complaints & Reviews

Address: at irala tq.malegaon di.washim

New install jio tower please request

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Address: Sohan bhawan Yadgaar, Totu, Shimla, Himachal Pradesh 171011

Website: [email protected]

Internet speed very poor

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I bought jio postpaid on dec 2020 and changed into prepaid on March 2021. After 60 days didn't got my security deposit refund so I raised a complaint in jio customer service lots of time they simply raise a complaint and asked to me wait for 10 working days. But after 10 working days there is no updates from them and I didn't got my refund again I raised again they did the same process. Still I didn't get a proper response from them. Complaint id are SR0000151CUO, SR0000158NNR

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Sir,

I am using JioFi dongle and facing issue with that. I don't know why suddenly it shows your 2GB data exhausted without using. I am facing this problem many times. Even today (07/07/2021) i am facing this issue in early morning. It shows, my 2GB data exhausted. I have checked the balance when it is nearly 8:30AM it showed 50% (1GB) data used. but when I checked at 8:50AM it is showing balance exhausted. So, again i am recharging with 2GB pack. it shows 50% of data used at 9:50 AM. This is very unfair and made me frustrated. Please resolve this problem.

Thanks.

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Jul 16, 2021

Updated by sivakumar L I am facing the same issue today as well. can you please let me know why this is happening?

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Address: Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001

Its been 2 week since my device got uninstall, but i didnt get my refund. i tried to contact to customer care but no response

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Address: Hubli

I had submitted a request to terminate my jiofiber connection on 23rd of June and after few days that is on 27th, I got an email stating that an appointment has been set up to picking the device and no one showed up nor did the agent called me, after 2 days I contacted jio care they rescheduled the pickup appointment and no one showed up again and this has been going on in a loop. They have rescheduled the appointing probably 6 times for now and I am not availing proper resolution from the email as well as call agent.

I have called up Jiocare and they are not helping instead they are repeatedly rescheduling the appointment purposely creating the new SR and closing the previous ones.

This is clear that they do not want to take action and refund the amount. I hope this message might do any difference

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Address: 3rd cross Tippu Nagar vijayapura town Bangalore Karnataka 562135

This is to inform about jio service from past 5 days I'm trying to use my phone but I'm not getting I ported my sim from idea to jio because of nework slow, but it's worst then idea bad experience on this give me solution it's a digital we are in 21st century still network is not getting very pethatic service requesting you to look the matter in urgent and reply my mail my mail id [protected]@gmail.com.

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Hi,

It is not at all complaint it is just my fault. Actually I recharged 2 times for the wrong number of 151 and 149 plans to this number [protected] of order IDs CICAgOCsobveNG and CICAgOCs4dnBJQ respectively. Please if possible cancel the order and refund my money.

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Tax invoice for 9 CUG Mobiles of RRB office secunderabad bearing ACC NO[protected] is not received from February 2021

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Address: 8-158/1 Shantinagar, chandanagar, Hyderabad-500050

Hi

We have a plot in chandanagar shantinagar, Hyderbad Telengana and while we starting the construction we have observed that the jio fibre pole is erected in between the pathway of our plot and now the construction vehicles are facing problem to enter my plot for construction purpose.

I request to relocate the pole to corner or edge of the plot so that construction work can continue without flaw and in future i can use my parking without any interruption.

I have mailed JiO appealate team and from past 6 month they have not even called me back or replied to the mail

I request to solve the issue at the earliest delay in shifting will force us to approach law .

Thanks
Naveen Kumar

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V

vivaan kumar

from Pune, Maharashtra

Jul 5, 2021

Plz check the image for the same. And i still dont understand that being India biggest company and having dedicated appellate team still i have to approach the consumer help is really worse your company is in support side

Naveen

Jio Fiber pole interrupting our parking - Comment #3855000 - Image #0

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Address: Main road, khanjipeer udaipur rajasthan

Sir
I am resident of khanjipeer, udaipur rajasthan.
And we are facing net speed problem since last five years.
Net speed in our area is 10kb or 20 kbps but we are recharging our mobile every month
So request you to install a signal box in our area.
Address: main road khanjipeer udaipur rajasthan
[protected]

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Address: Naka madar

I have recharged wrong number . kindly revert my money

Date of incident - 04.07.2021
Client number - [protected]
wrong number recharged details - [protected]

I request for a refund 151 Rs

My Contact number - [protected]

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We decided to get Jio Fiber for Internet connection, I guess that’s where we got wrong.
The registration guy came and took 1500 and got us registered. That’s it. He went and never came back . Our installation is still pending.
He was taking my call till yesterday. But now he isn’t doing that either.
All I want is to get my money back.
Don’t want Jio

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Address: Yashwant nagar near old mseb office bhadgaon district jalgaon pin code 424105

They said that you should make payments and get a job but they collected lots of money from us and said that they give us refund but can't do this and said give me some time i will refund but not do
It's start from date 26 June 2021

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Hi Team
I recharged my Jio Fiber broadband registered for my number[protected] twice by mistake today 2/07/2021

One with 399 plan -total amount paid after tax-- INR 470.82
One with 699 plan -total amount paid after tax-- INR 824.25

Only one can be activated at one time and both will expire after one month. So I would like to keep plan with amount 824 and would like another one 470 to be refund back to me.

But as per customer support, there is no refund policy .

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I have recharged my Jio number to day at a retail shop with recharge successful but unable to make outgoing calls and data access

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Address: Town-sarthebari, Dist-Barpeta,pin-781307,State -Assam

Sir,
with due respect and humbly submission i beg to state that i am a customer of jio.my jio number is- [protected].In our place jio's 4 g network is so worse that we can't use internet and even we can't make a phone call due to jio's worse network.When thunderstorm come to our place jio's network totally decrease to zero.At that time we feel horrific because we are not using jio's service in free. In our place jio is cheating us . i cordially request to government please help us .

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I had ordered a Jio SIM through JioExpress service but I didn't get any new SIM till now.
The JioExpress Agent asked my OTP over phone call but didn't provide me any Sim .

Very poor service from Reliance Jio and also JioExpress Agent.

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Address: Mumbai

Dear,
90 days ago, I discontinued my jio postpaid connection and changed to Airtel prepaid connection. But There is a problem of not receiving the security deposit which is refundable. I talk to the JIO customer care but they will always gives excuses. I gave him two times of my bank details used for NEFT.

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Jul 05, 2021

Updated by Mitansh Rastogi There is not a single penny received. Who are you to resolved my complaint?

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Address: Mumbai

Hi,

I'm Ashish Jain. I got a JioFiber connection in July 2019 in my apartment in Mumbai. At the time of purchase a security amount was taken from me and
I was told that if I want to disconnect the internet connection, I can disconnect it and security amount will be refunded to me after successful pickup of the devices.

Jio team is not picking up the device and is constantly rescheduling it. I'm unable to get my security deposit.

Please help me with this issue.

Thanks and regards
Ashish Jain

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Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm reviews & complaints page 49

Not work in jio 4g

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Jio network internet problem

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Security deposit not refunded regarding

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Data exhausted quickly even we are not using it

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Refund for jio fiber security deposit

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Stalling to pick up the device and refund the amount

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Bad internet issue

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Recharged for wrong number

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Non receipt of Tax invoice for 9 CUG MOBILES of RRB office secunderabad

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Jio Fiber pole interrupting our parking

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Internet speed is very very low

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Wrong number recharged of 151 Rs

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Installation not done

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Collected money but not refunded

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Jio fiber recharged twice and not sending refund for extra amount

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I am complaining about recharge

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Poor quality service provide by jio

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Jio Express service was not done.

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Security deposit not received after 90 days.

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Pickup of device and Refund of security deposit

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