Reliance Jio Infocomm Complaints & Reviews

My mobile number is [protected] from the network of jio. I was recharge my number with 149/- at noon today. Unfortunately it's happening I unable to get signal and can't use internet. When I kept I my number at jiophone it's working nicely but I can't find singnals where I used jiofi and Android phones. I Made call you you customer care but not at all connect. Please resolve this issue zone.

I have recharge to wrong number.

Please transfer my benifits to another number

From 2 days I can't use data but jio show you used your50% data how can it's posible instead i can't use data after 10 minutes of data use it's show that you have used 90% of data. Clearly jio cheat with us.

For the last few days I have noticed jio charging excess data. I got 2GB data plan but before It gets over jio shows my 50% is consumed where after calculating I found approx 300 MB is missing. as per my screen shot phone usage also showing the same result. It should be verified by jio and should not show over data usage.

Hello
mistakenly done wrong recharge to another jio number [protected], but I want to recharge [protected]. Plz cancel that recharge and recharge [protected]

I have a active jio fiber connection. The rudimentary plan commences from rs 699 for 100mbps. The company installed a single band router which has the maximum capacity to provide upto 50 mbps over the wifi. When i raised a complaint regarding the same that your router are not capable enough to provide the promised haste of the orchestration, i received no solution. On the contrary, the company is installing the dual band routers for all the incipient connections which are capable of providing the promised celerity. When i asked them to supersede my router with the incipient dual band router, they relucted to do so. Infact, the engineer asked me to purchase the high end plan to get the router superseded. Already i am paying for the silver plan which is rs. 899 for 100mbps on which i dont get the wifi haste of more than 20-30 mbps. I simply asked them to supersede my router with the router they are installing for the incipient connection. I am paying more amount for the orchestrations in comparison to there competitors and still not getting the benefit of high speed due to the incapable router installed by them. If i want a speed of 20-30mbps, the i would have chosen other operators that provide the plans at one third of the price.

Hello,

I have recharged a wrong payment to my kio number [[protected]] via paytm, i received message that recharge for mobile only .

I have recharged the ₹153 pack. Kindly cancel that recharge so that i could recharge another recharge to my number. Otherwise pls transfer that recharge to [[protected]] number

Thanking you,
Mohana krishna

I very strongly feel that jio is cheating it's customers by not providing adequate data as per recharge plans. I'm a jio prime member and have opt for rs 555 plan of 86 days with 1.5 gb data per day. On 8th may'20 i started downloading a movie at around 10.30 pm and by 10.43 pm a message came reminding of 50% data usage and by 10.56 pm i. E. 13 minutes later i was reminded of 90% data usage and 3 minutes later my data got exhausted. During the entire time the movie got downloaded only 248 mb and it got cancelled after that. How is it possible that from more than 750mb data only 248mb can be downloaded and the data get exhausted.
I promise not to use jio if this problem continues and would rather shift to airtel after my recharge is over.

I recharged with 149 plan on april 27. Reliance jio claims 1 gb per day but the data get exhausted within 1 hour o[censored]sage. The usage is just gmail and google classroom because i am a teacher. I rarely use you tube and download videos or watch videos, then how within an hour internet 1 gb get over. It means it makes a false claim of 1 gb and it never gives 1 gb to the customer and the customer do not have a privilege to know their usage.

I made a complaint by calling 198 but he is interested only to sell the pack, he wanted to convert the complaint call into a sales call. My issue left unaddressed. Then, today morning on 7th may 2020 (Thursday) before started using the mobile data i gave a missed call to 1299 this number is specially allocated for to check the data usage. Immediately a message came from reliance jio at 12.11 pm mentioning 1007.23 mb per day the data to use in my mobile number for today. Just 30 minutes i used it said 50% of data used and at 1.09 pm 90% data used and then at 1.11 pm it said 100% of data utilized. It says recharge again to use the mobile data as your quota to use the internet for today as got exhausted. How it is even possible? The proof of messages from ja-jionet, i am attaching with this mail. I need a refund of my recharge and 1 year free subscription to the jio internet because of the torture and mental tension, every time fear in the mind that internet will get over, beg and borrow internet from my family members through wifi and not able to finish my office work (Because it was work from home online meetings and online courses) and also not able to do my personal work on time.

A sparrow has been found dead today on the balcony of my house as sharma house, andri summerhill, shi. La-5

A few days back another sparrow was found dead on the same spot keeping in view that the installed jio tower is within 3metres from my house's balcony. However the sparrow is being sent for a postmortem to the concerned department.
It is suspected that the radiation levels are too high near this tower due to which the birds are dying here, and since it's installation no authorised person of jio company has so far came to check the radiation levels at my house as per the mandatory guidelines of the government of india.
It is requested that the radiation levels in my house should be checked at once and for all as soon as possible under intimation to me. So that i'd be present at that moment in my house.
Contact no. [protected], [protected]

A sparrow has been found dead today on the balcony of my house as sharma house, andri summerhill, shi. La-5

A few days back another sparrow was found dead on the same spot keeping in view that the installed jio tower is within 3metres from my house's balcony. However the sparrow is being sent for a postmortem to the concerned department.
It is suspected that the radiation levels are too high near this tower due to which the birds are dying here, and since it's installation no authorised person of your company has so far came to check the radiation levels at my house as per the mandatory guidelines of the government of india.
It is requested that the radiation levels in my house should be checked at once and for all as soon as possible inder intimation to me. So that i'd be present at that moment in my house.
Contact no. [protected], [protected]

Dear sir,
I want to know the incoming and outgoing call detail for my prepaid Jio mobile number, which is [protected] since 1st January 2020 to 30th April 2020.
Please help me.
Thanking you,
Regards,
Kapil

RESPECTED HIGHER AUTHORITIES OF JIO

My Name is Amol Shinde

My Jio Number [protected]

My Appellate Complaint Number SR00000YRO9I before October 2019 SR00000ZST5X Now 2020 NEW SITE DECLARED ON MY LAND

This is My Address At post- 23 Ambak Talluka Kadegaon District Sangli, Maharashtra Pincode 415303

NEW SITE DECLARED BY 23 APRIL 2020 FROM APPELLATE DEPARTMENT AND NETWORK TEAM ALSO CONFIRMED

KIRAN SUVARNA SIR ALSO CONFIRMED FROM OCTOBER ONWARDS I M WAITING NOW NEW AREA MANAGER CAME

WAITING FOR PAPER WORK TO BE SIGN FROM JIO DEPARTMENT

PLEASE FORWARD TO NETWORK TEAM IMMEDIATELY FOR WAITING PAPER WORK ...

KIRAN SUVARNA IS TRANSFER NOW HE IS NOT IN MY AREA

I M ATTACHING THR IMAGES OF IT

Respected higher authorities of jio department

This is my jio prepaid number
[protected]

Lattitude and longitude
19.69446 and 75.99342

This is my address
Room 23 pimplegaon mali talkua gasanghi district jalna maharashtra 431207

Indoor and outdoor network coverage problem due to no site available at our village

Registered appellate complaint for 39 days immediately

It is a humble request to appellate executive plz hel me and registered thr network complaint of pimplegav for 39 days let thr network team hear our concern

Dear sir/madam,

My self ganesh, recharged my jio number [[protected]] for the ₹ 101/- 4g data voucher pack on 4th of may 2020 time 8:46 pm, as the transaction is successful through upi payment, but i did not receive any sms from jio confirming the recharge. But the myjio app showed that the recharge was successful. The upi transaction id for the payment of ₹ 101/- is [[protected]]. I am unable see the data pack details in my jio app under my plans section. So kindly do needful asap. If not possible refund my money back.

My jio no: +[protected]

Plan amount: ₹ 101/- (4g data voucher)

Date of recharge: 4th may 2020, time: 8:46 pm

Payment mode: through my jio app - upi (Gpay)

Jio reference number: br0004l9jrjg

Google transaction id: cicagkdrtvfaag

Upi transaction id:[protected]

Please find the attachment.

Thanks & regards.

Mr. Pratha venkata surya sai ganesh.
Contact: [protected].

Jio tower installation

My jio number is [protected], I have recharged it for rs 251 Work from home plan from jio app, the amount has been debited from my account but Still shows recharge the plan. And no proper response from jio.

I have attached debited amount from the account screenshot below

Please help me with it.

I recharged my jio no today through paytm .amount also get deducted but recharge not successful what to do now .

I have recharged my jio number with 349 rupees the transaction is succesful on 1/5/2020 but i am unable to make calls or browse high speed internet
on calling customer care it says you dont have any active plans

I m following last one year and complain many time customer service representative but yet not get any solution . They are not gv me any kind of complain no and send to customer care jio but I m not satisfied with their msg .
They cheat indian people