Dear sir/madam,
My self ganesh, recharged my jio number [[protected]] for the ₹ 101/- 4g data voucher pack on 4th of may 2020 time 8:46 pm, as the transaction is successful through upi payment, but i did not receive any sms from jio confirming the recharge. But the myjio app showed that the recharge was successful. The upi transaction id for the payment of ₹ 101/- is [[protected]]. I am unable see the data pack details in my jio app under my plans section. So kindly do needful asap. If not possible refund my money back.
My jio no: +[protected]
Plan amount: ₹ 101/- (4g data voucher)
Date of recharge: 4th may 2020, time: 8:46 pm
Payment mode: through my jio app - upi (Gpay)
Jio reference number: br0004l9jrjg
Google transaction id: cicagkdrtvfaag
Upi transaction id:[protected]
Please find the attachment.
Thanks & regards.
Mr. Pratha venkata surya sai ganesh.
Contact: [protected].
Reliance Jio Infocomm customer support has been notified about the posted complaint.
