Reliance Jio Infocomm Complaints & Reviews

I have a valid plan on my phone number but i can't make calls. I'm recharged with 251 for 51 days, 102gb work from home plan. And also i have 12 rupees talktime balance. But when i make calls it says "you don't have any valid plans please recharge". I didn't get any help from my jio app regarding this. I'm also facing low speed internet issues. If this problem is not solved, i want to cancel my plan and get money back. What should ido now?

My jio number is : [protected]
Name : muhammad ali

Please solve this issue asap. Thank you.

6.14 kb data is left in my account but data speed is reduced so I unable to use my 10gb add on data please solve my problem

Dear sir,
I have done wrong recharge on 1st may 2020.I have done recharge of 2121 rs via jio money apk . And it showing payment is sucess. But wrongly recharge to this no.[protected]. Jio money transaction id is[protected].My number is [protected]. Please reverse this recharge to the correct number .

My self kumar. Jio sim. I have lost my mobile on 22nd jan and at the same time jio sim also gone. So i went your 4 branches tambaram west, ekatuthankal, guduvanchery... So i asked replacement sim then your customer care person asked me to show aadhar card even i showed but in your system there is mismatch happened in my father name. Even jio person saying its a technical problem from jio end like that. So we will rectify the same asap that like they committed but till date no any proper feedback received and my number not activated. Then is sent a mail multiple time to customercare but till date there is no response from customer care end and branch end also. Such waste of service they are providing an i got a bad experience in my life. Better to go other operator...

I have bought rs129 jio plan which offers me 2GB data
Even when I didn't used my data at all
At 2 45 AM I got message of 90% data usage Which is fake
I called jio helpline no and asked for info regarding usage which they cud not provide me
Becoz this isn't true

Recieved a voucher of 10 gb add on. Now I redeemed at myjio app and the same has been credited. But it is not working and data is not consuming from this pack after exhausted the base plan hence speed is capped at 128kbps (bits).
Tried many times but they are cheating in this case.
No help from customer care.

I use jiofi portable wifi for home and have a 3gb per day data pack. Since the last two days, the entire 3gb shows exhausted within minutes of just turning on the device for work from home. Iam certain my work does not use that kind of data, because my phone's airtel sim when tethered for data doesn't exhaust even 1gb for the same amount of work. No other device was connected to my jiofi when it was being used for work, and yet the 3gb vanished. It happened twice consecutively. Screenshot attached. The time the ss was clicked was after a few hours when i checked the jio app for details. The internet limit actually had exhausted within about 30 minutes since switching the jiofi device on.

My jio no is [protected]. So here is the thing i received several messages from jio that my current plan will expire on 28th april 05:55 pm. So i'm like ok whenever it will expire i'm gonna recharge with a new plan. So tomorrow was 28th april and even after 05:55 pm my internet was working.. I thought maybe it will continue till midnight and after that it will stop. So i woke up 29th april morning and my internet is still working... Now i'm like what is going on. I open up my jio app to watch my recharge history and then i saw there was a recharge on 27th april midnight if rs. 102 with a promo code recharge i don't know what is this.. And didn't get any message. Then i tried to call your customer service no. But the system is totally messed up. So this is my question how is this recharge triggered and why?

I have recharged my Jio no.with ₹555 pack on 28th April 2020 and transaction was successful also money was deducted from my account but they don’t send any confirmatory msg nor did they activate my account.

I recharged my number and the payment was deducted from my account but the recharge was not processed by jio. I tried contacting them again and again but there is no response from jio.

I have confirmed from my bank that the amount is debited and my transaction was successful and i was provided with the reference id.

So i want the recharge to be processed as soon as possible.

Recharge done on[protected]

I have reacharged of plan RS .199 from Paytm, but only my net is activated n not the call n SMS, ...I'm not able to call or text .n not even receiving any calls n SMS..., Paytm Recharge is successful but I did not received any notification nor SMS...

I don't want it cancel it now

I recharged my jio phone [protected] with Rs.399 before my due date.But it is not showing that the recharge is successful.I didnot received any message recording my recharge.The payment is done through google pay and the amount is deducted from my bank account.Please resolve this issue as soon as possible .Thank you

I had recharged my jio number [protected] for the 399 rs plan
On 27th of april 2020, after the due date. I did not receive any sms from jio confirming the recharge but the my bank showed that the payment was successful. The net banking transaction id for the payment of rs.399 is yonoabdi[protected]. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

Repeating the details
Mobile no: [protected]
Date of recharge: 27th april 2020 in the afternoon.
Mode of recharge: through sbi yono app netbanking
Amount of recharge: 399rs
Bank transaction id: yonoabdi[protected]

I have Jio Number ([protected]) and have plan 3 GB per day. today i notice that company is cheating with us and giving wrong details about data uses. i just uses internet for just 30-40 min. and after that got message that you have used 100% data for today.

Mobile Number: [protected]
Email Address: [protected]@yahoo.in

My phone's data is running very slow while Jio Tower is in the range of 200 meters If I do not accept my request, then I will get my jio sim port, please solve my problem .

I have communicated many times but I am not hearing this last warning for you

Hi,

We have recharged the number [protected] via paytm and the recharge is successful but when we attempt to call we get a voice message says no active plans, we don't find any ways to choose one. Please help

We would like to lodge complaint against reliance jio infocomm limited for not taking any steps to get the mobile tower remove and thereby putting the life of residents in vicinity in hazardous situation.

Our complaint is specific that, reliance jio infocomm limited entered into an agreement with ms. Sudha sharma in relation to the taking on lease the roof top of the property for installation of mobile tower (Telecommunication equipment/radio trans-receiver tower) in midst of residential area at roof of h. No.584/c village bhatta, barlowganj road near temple mussoorie, dehradun india.

As per the rules, it is necessary to give structural stability certificate and drawings, no objection certificate from neighbors and surrounding areas and other documents which has not been given and the neighbours has objection to this installation in their area.

When mussoorie dehradun regulatory authority came to know about this fact, they immediately objected the said installation and also the above referred tower had been sealed by the mussoorie dehradun development authority which is due to reliance jio willful default and negligence.

In spite of this, the reliance jio infocomm limited refused to pay the balance rent any not taking any positive step to resolve the issues with the mussoorie dehradun development authority and get the tower remove from the above mentioned address.

We therefore request you to kindly look into the matter personally and see that the above tower is removed immediately from the above house in order to prevent further damage to the property and health of innocent people of that area.

Yours faithfully,

Sudha sharma

From-mukesh mohan chandiramani, 7a-30, navjivan society, laminton road, mumbai-400008.
To, reliance jio infocomm ltdoffice – 101, saffron, nr. Centre point panchwati 5 rasta, ambawadi, ahmedabad – 380 006 gujarat, indiatel: +[protected], jio. [protected]@ril.com
Reliance jio infocomm ltd refuses to give credit in my account
[protected]
Recharged on 03rd april 2017 for rs 99
Recharged on 03rd april 2017 for rs 303
Recharged on 15th april 2017 for rs 309
Recharged on 19th april 2017 for rs 608
Reliance jio infocomm ltd refuses to credit my number for the amount given for recharges inspite of emails company did not respond after 3 years reliance jio infocomm ltd the company says i have not got any money from me. I would like the company to pay me compensation of rs 1 lac. As the company has delayed giving me credit all the transaction were made through online banking. The company refuses to give me account statement for the period 01st april 2017 to 30 th april 2017

Sear sir
my jio phone no:[protected]. this is to infirm you i have jio phone recharge Dt:23.04.2020 Rs.75 and dt:25.04.2020 Rs.75 but not active in my phone again i Rechage Dt:25.04.2020 Rs.75/- so active my phone so please two time i had payment Rs.150/- in your jio

i hope my complaint solve and Rs.150/- Credited to my account

do needfull