Reliance Jio Infocomm Complaints & Reviews

Hello sir,

I have recharged a wrong number [protected] in spite of my correct number [protected] through bank of india card vide reference no. Br0004ishs8o transaction id[protected] on 20/04/2020 at 03:48 pm for rs. 599/- plan. The amount has been deducted from the bank of india bank account paid by debit card.

Please help me by transfer of the recharged amount of rs. 599/- to my correct number or refund...

I ve accidentally recharged for the jio phone plan during recharging my smartphone. I failed to realise that it d work only on jio phones.
Please get me a refund, i do not have a jio phone and the plan would be a waste for me. The transaction details are attached below. Please look into it...

I have 4 reliance jio sims which usually have poorest network in andheri west throughout the year. Despite of several complaints no one is bothered and why should any seller be bothered in india after recieving the payment. This point should be noticed by everyone which is very common in india.
Since lockdown from 22 march internet isnt working on all my 4 sims for which i have mailed at the mail ids and i get a computated message...

I am getting annoying calls from this number : +91-[protected] even though i tried blocking i have got nearly 26 calls today (19th april, 2020). No one replies from the other end when i try talking to them. I am not sure if this is a bank scam or some kind of scam. The number gets displayed as from uttar pradesh. Please block this number or raise a complaint against them....

As per trai due to lockdown validity was extended to all prepaid subscriber upto 20th april but jio service provider did not follow the guidelines and my recharge was due for mobile on 10th april and they sent me 10 to 15 sms and mails for recharge before due date and finally i have to recharge on the due date. Their customer service is not replying and jio app also not replying. How to contact them? Trai must take action against all service...

Hello,
I recently had recharged my phone with credit card and each and every time by jio it shows that the payment is done i tried about 3 4 times but it's said back that only... After sometime jio message came that the jio plan had been completed and plans had been done 5 times... There is some jio error because now it has credited money almost about... Rs.2352... I request you to deactivate those plans which was done wrongly be...

I have done my recharge on 14/04 on jio website of 555₹ using Amazon pay I have upi ref no but not get service on phone
My phone no is [protected]...

I hasbeen recharged on jio number on 12 april. The number is [protected] but recharge is not done pls refund my money . I were recharge withe the amazon upi id. Pls help me
And pls solve.my problem...

Sjr i have recharged on 12 april on jio number [protected] by the jio apps but this recharge doesnot successful pls refund my miney so that my problem has been solved
I use the amazon upi lin id in this transaction...

I had done a recharge of rs. 399 (Without using discount vouchers) on the number [protected] on 5th april. My jio app showed it was successful and i also received the confirmation message (Screenshot attached) but the recharge showed up neither in recharge history nor in my plans section. Now that the previous plan has expired on 14th april, i am unable to use any jio services.
I tried mailing jiocare but no reply from their side after...

Hello sir,

I have recharged a wrong jio number [[protected]] in spite of my correct number [[protected]] through amazon pay reference no.-[protected]
Order id[protected]
- on 11 apr 2020 for rs. 555/- plan.

Please help me by transfer of the recharged amount of rs. 555/- to my correct number [[protected]] or refund the amount in my amazon account.

Please help me once. I will...

मेरे द्वारा दिनांक 15 /04/2020 को रिचार्ज किया गया था जो कि ₹251 रिचार्ज किया गया था मेरे अकाउंट से ₹251 का पेमेंट कट चुका है लेकिन मेरा रिचार्ज नहीं हुआ है कृपया जिओ कंपनी से मेरा निवेदन...

Hello,

I have recharged a wrong plan on the no [protected] via gpay and i have attached a copy of the bill.

I have recharged the ₹251pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right plan on my no.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking you in anticipation,
Sourya...

Downloading and network issues...

I have recharged mobile from My Jio App for 555 amount on 12th April
Transaction was initiated at 12:41 and payment was made at 12:45 PM using UPI. Bank is saying they have successfully processed the money to merchant but Jio is saying they have decline the transaction.

Transaction was made using UPI and I am pretty sure that amount was transferred to [protected]@hdfcbank but they have not refunded.

I...

Hello,
My phone: [protected]
On 9th April, I first recharged for 349Rs (Ref no:[protected]. Then I topped up my 4G balance with a 101Rs plan[protected].
The second plan is not coming up in my list of plans. I have lost 101Rs because of this.
Your customer reps are not responding on live chat also. Because of this work from home I have spent 1000Rs in the past month on Jio and yet no support. Then I also emailed...

Jio calculates data usage wrong. I had recharged with 129 which gives 2gb of data a month. I also have broadband connection at home so i rarely use mobile data and 2gb is more than sufficient. Just after 3 days of recharge jio sends me message that you have consumed 50% of your data. The fact is that i did not even on my data on my phone. All this while i was using broadband.
To confirm this i opened my data usage in my phone (In...

Yes we receivethere aadhar card and no. [protected] and also one more +[protected]...

I had recharged my jio number [protected] for the 199 rs plan
on 13th of April 2020, I did not receive any sms from jio confirming the recharge but the my jio. Please resolve immediately.

Repeating the details
Mobile no: [protected]
Date of recharge: 13th. April.2020 in the 03.14 pm
Mode of recharge: through myjio app and STATE BANK OF INDIA NET BANKING
Amount of recharge: 199 rs
br...

I had recharged my no 2 times today (april 13 2020). It said both the times that transaction is sucessful. But, both the times recharge wasn't done. I tried contacting customer care, but they had no solutions. Please do something....