Reliance Jio Infocomm Complaints & Reviews

I recharged jio for 599 from my jio app through google pay on 14th june, 2020. It was a successful transaction but still recharge not reflected, kindly check the issue and refund the amount.

I have recharged for 599 on my jio app through google pay on 14th june, 2020. The money deducted, but recharge not reflected still now, kindly check this issue and make refund for me

There is a big issue in my jio app, someone linked my my jio account in his device by a fraud way. Now i'm not able to remove my account from his device. He got my all details of calls, sms and data. There is no option for remove my number from another device. That is a big privicy issue for all jio customers. Company have to fix that issue quickly.
Thank you.
Shashank sharma

Location: karekatte village and post pincode: 577544
State: karnataka
District: davanagere
Taluk: channagiri

Jio internet is of speed 2 kb/s to 10kb/s. I have tested with myjio application, it tells everything is working fine. But internet s is very slow sometimes. Even i tried reboot of the device but the same results.

Please provide good internet services as we have faith in jio. Please don't disappoint customers.

महोदय
मैं अनन्त कुमार, n. P. व पोस्ट-हथगांव, थाना-हथगांव, जनपद-फतेहपुर उत्तर प्रदेश (मो.नं.-[protected])का निवासी हूं, मेरे फोन पर मो.नं.-[protected]से किसी व्यक्ति का फोन आया, जो अपना नाम संतोष कुमार बताया और कहा कि मैं jio customer care-delhi से बात कर रहा हूं, आपका नंबर का रजिस्ट्रेशन नहीं है आप लाइन पर बने रहें मैं एक कोड भेजकर वेरीफिकेशन करुंगा, मुझे संका हुई और मैंने इंकार कर दिया तो वह मुझे मां की गाली देकर फोन cut kar दिया l मुझे यह व्यक्ति cyber crime का लग रहा है, कृपया मेरी मदद करें। दया होगीl.

प्रार्थी-
अनन्त कुमार
(Mobile number -[protected])

I wrote to Jio Care, on 17th April 2020, that my Jio sim services (like calls, messages and internet) are not working, with subject "Calls, messages, net not working since yesterday, plan is active".

In that email chain, I had provided all the necessary information asked to me. But nothing from their side fixed the issue. In the end I was told that a complaint has been raised with reference number SR0000110VNT.

I checked the status of the complaint through MyJio app. Response was "limited network coverage". This is a lie and false information provided as resolution.

As I had mentioned to them earlier, I have checked my sim at various locations in Sangrur where it used to work fine and had stopped working lately everywhere. Other people are able to use the Jio sim and services just fine.

Ultimately I had to buy a new sim card with the same number. And this new sim is working fine, and thus it couldn't be the network coverage issue.

After providing them all the information they had asked, how can they lie with a false resolution that its "limited coverage"? I want strict necessary action to be taken against the one who came up with this lie and false resolution. I am attaching a screenshot of the resolution provided to me with reference number SR0000110VNT.

They have only wasted a lot of time and efforts to get this problem fixed. I need refund of the 3 plans that I recharged with that I couldn't use due to the sim issue and the amount I paid to buy a new sim card. Also they should compensate me for all the time and efforts that I put to inform them with necessary details and they coming up with useless, lie and false resolution as is clear from the screenshot I am attaching.

Jio is calling unnecessarily, multiple times, to remind us to recharge for our prepaid plan. We know about it and don't want jio to remind us. After the plan has expired, we surely know and don't need jio to call and tell us to recharge. We would recharge if we want to.
Take strict actions against jio.

Hi sir,

I have wrongly recharged for 307 today june 16, 2020 on my number [protected], this recharge works only on jio phone reference no: br0004suddzn.

I do not have jio phone, kindly reverse this so that i could recharge with the right jio plan that works in non-jio phones.

Regrads,
Manikanta jaipal
Ph: [protected]

Company is calling to make bill payments while the broadband has been down since last 1 month. Please refund money and also resume the services.

This msg was sent to us.

We regret to inform you about the delay in processing of your service request sr0000117g18 for your jiofiber account. We are working to resolve this and you will receive an update in the next 24 hrs. Appreciate your patience.

I recharged a plan of ₹594 + ₹10 plan on myjio app but later i realised that the plan can be used only on jio phone and not on any other smartphones. And so, i want to cancel that plan. Please, cancel the plan and refund the amount asap.

I use jio jmr 1040 wifi device.
Jio sim no [protected]
Recharge one year plan 2399

Last 1 month i get slow internet speed. Unable to watching online video.
Please solve this problem as soon as possible.

Hello,

I have mistakenly recharged with jio plan jp mrp 99 + 10 top up on a smart phone number [protected] instead to jio phone through google pay, reference number is br0004s9qyfb

Kindly cancel the aforesaid recharge so that i could recharge once again the right jio phone number.

Jio is not recognising rs.100 recharge on the top-up plan for talk time of voice calls. As i am in old age care my son left with me his phone to call him for any needs. He also made top-up plan recharge for rs.100 before leaving. He will be on emergency duty. But jio bared outgoing calls stating no base data plan. I don't want any data i want only talktime i requested jio care. They replied the information provided is not sufficient to solve my issue.

I did a recharge of my jio number from amazon. But didn't received the invoice. When i contacted both jio and amazon.
Amazon said you need to become amazon business partner to get a jio gst invoice whereas jio said if the recharge is not done via jio or paytm then we couldn't provide the bill and you need to contact amazon for gst invoice. Now my question is if i have paid a tax then i am eligible to get the gst invoice and i am expecting the same. How come any partner can deny to pay the gst bill when i have paid tax for the transaction done

I recharged for call but not able to make call.

Please resolve the issue

Recharge of rs. 10.00 is successful for your jio number [protected].
Processing fee: rs. 1.00
Applicable tax: rs. 1.53
Amount credited: rs. 7.47
Current top-up balance: rs. 11.57
Transaction id br0004s0ekt0.
Top-up balance has unlimited validity.
To manage your account with myjio app, click...

I am not receiving some messages related to otp or other similar kind of transactions recently, because of which i am unable to do some transactions of bank, logging into some apps.

This is happening from last few weeks.

Respected appellate department of maharashtra

My name is shubhash maske

This is my reliance jio number
[protected]

Lattitude and longitude
19.64243 and 76.24254

Address
Room 235 branmhavadgaon taluka parthur district jalna maharashtra 431504

Appellate complaint registered but no resolution in lockdown

Registered appellate complaint for 39 days again and please provide me complaint number

Forward my feedback to network team of jalna and resolve the issue

I've recharged my jio no. [protected]
On 9th june 2020 during 0930 hrs. I used the my jio app for the purpose of convenience and the payment was done through debit card. The amount was rs. 349. When the transaction was completed i got the confirmation from bank on my another phone (The one linked to the bank) but there was no confirmation on my jio no.

Hi,
My name is omar mir.
I was working as xdss.
I stopped working after some months due to health issues.
I requested number of times to concerned officials for. My fnf persual but nobody is taking serious from last one and half year. Kindly look into the matter.
For further details kindly revert on [protected]@gmail.com. As soon as possible.

Regards

Hello, i am rutul, i accidentally recharged wrong number so plz cancle and credit my money back, i recharged of total 555/- rs.
So you are requested to credit this amount back to me