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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 79

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G
Gitu Barma
May 30, 2020
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Address: Dist-Barpeta, Town-sarthebari, pin -781307

Sir,
I am a consumer of jio. My jio number is -[protected]. I recharged my prepaid number amount of 199. I feel very trouble because of my 4 g data is automatically deduct from my daily quota. I can' t imagine when my data is off and when i use data for a minute i get sms from jio. It shows that i have used 50 percent of data from my daily quota. Show i kindly request to jio please help me.
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    N
    Nivas193
    May 29, 2020
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    Hi,

    I have disconnected jiofiber and the box has been collected by jio service personnel on 20th feb 2020 and cheque details has been provided for refund.
    So far i didn't receive any refund or any id to track the status.

    Jiofiber service id : [protected]
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Aug 18, 2020
    Updated by Nivas193
    So far i didn't get any update on this. Even i am unable to reach their support using their official number[protected], since my connection has been terminated.
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      R
      r,bharade
      May 29, 2020
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      The jio mobile

      Sir,

      My recharge /refund/credit

      I recharged my account with recharge voucher of rs.297 plan, the screen shot enclosed on [protected],
      With additional amount of rs, 10 still i could not place call to anybody please guide & activate my recharged
      Amount to enable me to place a call or may kindly refund my money.

      Ravindra
      [protected]
      सहायक सचिव
      +2 photos
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        S
        Sinu George
        May 28, 2020
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        I have recharged my jio number online and it shows like recharge is successful. And money is deducted from my account. But didn't get activated the plan yet.
        Please solve my issue
        +1 photos
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          J
          Jijo Kumar
          May 27, 2020
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          Address: Reliance Jio Infocomm (Kerala), 32/2552-C, Second Floor, Pukalokattu kariyathu Tower, Near yathri nivas, Old NH47, Mamangalam, Palarivottam, Kochi. Kerala

          Dear sir/mam,
          This is for your kind information that there is no network coverage at my place. I had been using jio for the past 2 - 3 years, though i was using the network outside location of my home. Now its been lock down i am away from network coverage area and the recharges made on my jio number is going waste. I had informed the jio officials through telephonic conversation and through emails, but nothing has been done from jio to raise a tower in my home location.
          Kindly do the needful at the earliest to connect my location with jio network.

          Jio mob no : [protected]

          With regards
          Jijo kumar
          Alternat no.
          [protected]
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            A
            May 25, 2020
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            Address: 1, Building no 1, samta nagar, beside flower vally, Mahad, Raigad, Maharashtra

            Hello sir/mam,
            At my location i'm faceing network issue from couple of month for jio network operator. Initially i chat with their jiochat services and they said follow some setting and you'll get resolve. It won't work i contacted to thier complain number and said deatil. Earlier normally network will go for couple of hours when light go. From recently it was going day by sometime 12-16 hours. I contact them many time so finally they file my compalint on 15 may "sr0000114zrf" but next day i get messege that it was resolved but it won't.

            I contact them again and again regarding the status they said it will be updated in maximum 48 hours. Again i wait and but iisue not resovle even it going worse day by day.

            They take complaint again on 20 may with complain no "sr00002268jm" still said it will be updated in 48 hours but till yet not resolved.

            Even i call them and they responding inappropriate and giving unsatisfactory response. Jio customer care services providing me mentally.

            Issue was for all my building users as i contacted them limited due to covid'19 and forward message to jio service provider but still they not resolving anything.

            I immediately need resolvation
            Jio number +91-[protected]

            Alternative numbers
            +91-[protected]
            +91-[protected]
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Jun 07, 2020
            Updated by [email protected]
            no update yet. even after nisarg cyclone only jio network run away, i didn't get small signal from 5-6 days.
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              Y
              Yashwant dadhich
              May 24, 2020
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              Address: 100 khatik mohalla bedla udaipur
              Website: [email protected]

              Sir /mem
              First call me and job offer for jio inform limited company online interview and pay 850 rupay. Then confirmation latter offer letter send via email id... [protected]@gmail.com. Then say your laptop offer send ur courier and pay 8000 rupay. Then call shivani sharma and say your courier gst pay for 12000rupay i paid. Then taniya call me and say you pay 15000 rupay for health insurance and police verification but i not send and i say refund my payment. She is not refundable my payment. So i request plz take action and refund my payment
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                V
                Vik jha
                May 24, 2020
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                Address: Abhuar ward no 4,kishanpur bazaar, district- supaul

                I was using jio 4g from 1 year but due to poor and worst network connection i have used idea sim from some days. And it is really best than any other telecom company. And video experiance is wow. I will tell everyone to port their sim to other telecom company
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  G
                  Grishita Lodha
                  May 24, 2020
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                  I have recharged a wrong number ([protected]) for 399. I want you to cancel that transaction and recharge on ([protected]) as soon as possible. Recharge done on 24 th may 2020. Thanks
                  +1 photos
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                    J
                    from Barpeta, Assam
                    May 23, 2020
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                    Address: Town-sarthebari,Dist-Barpeta, State-Assam, pin-781307

                    Sir,
                    In our locality we have been faceing network problem since 7 days. We spoke this problem to the jio customer care service. Customer service told us that they will solve this problem in 2 days. But 7 days have been passed but this issue is not solve till now. Is jio know that we are not consume jio service in free? In what reason jio network is playing a hide and seek in our locality. The name of this locality is - town - sarthebari, ward no-2, pin-781307, dist-barpeta, state-assam. Do needful immediately.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      B
                      B Suseela
                      May 22, 2020
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                      Address: SALUR

                      Hello i'm received a call on my what s up number then he says that i have won a lottery of 25laksh so call akash varma sbi manager dhili lottery number 001667 after that in order to claim that amount he told me you have to pay r. S 3000 paid to the account number name adarsh kumar next paid 8000 paid so i will send five minutes 25 laks rupees plz i'm so poor people
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                        P
                        Pradip08
                        May 22, 2020
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                        I am very upset by jio's service as I had done recharge of Rs. 199 through patym and it shows that jio had confirmed your recharge. But I didn't received any message from jio regarding my recharge and also I am not able to use any service.
                        Please help me.
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                          A
                          Akashbhati21
                          May 21, 2020
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                          Resolved

                          Actually i filed a complaint against payu few days back regarding the refund
                          Someone called me yesterday that he is from payu money
                          He will help in recovering my amount which was 1500 when he’s talking to mee ge asked me to follow some steps told by him
                          I followed and he hacked my phone my whatsapp everything
                          His phone number is - [protected]
                          He steal my father’s debit card information from my whatsapp and call my father that he is my friend please tell the otp
                          He has my father’s debit card details so my father trust him and give otp to him
                          After that he takes 2200 rupees from my father’s bank account
                          Help me to recover my money back
                          I have only his phone number
                          Which i have mentioned earlier
                          Now also mentioning it is-[protected]
                          May 22, 2020
                          Complaint marked as Resolved 
                          No one called me or done any email to mee Nothing has happened
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Sir,

                          I wish to bring to your kind attention that I was approached by Arnab Sharma, (Sr.Tech Support(Site acquisition Dept) Mobile Number -[protected] as per my response through the Adv. Through facebook on 17th Sep 2020 for providing land to install 5G tower at my ancestral home in my home town which is an empty land of around 8000 sq.ft where around 500sqft to be leased for 15 [protected]@ rental of around 25, 000/- per month & advance deposit towards leasing of around 18 Lakhs which is returnable after end of lease period or termination of the lease with advance notice.

                          For processing my application I was asked to pay 18, 100/- towards application processing which is returnable along with the advance amount where I was given the account number of reliance Jio infocomm limited, Ujjvan small financial bank, Jakkasandra branch where I was requested to transfer the amount through NEFT. (I will provide all details separately as additional attachments, Again my application was approved & I was asked to pay around 65, 000/- which is also refundable along with the advance payment, Soft copy of agreement & approval letter were provided through Jio website, After paying I was requested to pay around 3, 24, 000/- GST charges towards 18 Lakhs where I was provided GST certificate against my invoice, During this time they have raised an invoice for processing the deposit amount 18L+3.24L+65k+18.1k which worked out to around 22, 08, 235/-. All these process completed as on 30th Sep 2020, Every time they have given a deadline, Hence I transferred through NEFT in parts as requested to the company account, Again I was approached that my file can be processed further after getting NOC clearance from PWD department for which I need to pay SD of around 5 Lakhs until the completion of the installation at the site, I objected for this, However he said that landlord should pay, Hence I transferred 5 Lakhs through NEFT, Now I was told that a person will be starting on 8th october 2020 after 4PM & I will be provided the Vehicle number & the person who will be reaching the site for signing the agreement to process further & handover the Bankers cheque for 22, 08, 235/- where they provided the soft copy of the cheque on 07th october 2020 after it is ready.

                          However until now there is no proper response further, Various calls have been made yesterday where I was told that person will contact after meeting, No luck, I suspect this to be a fraudulent transaction in the name of Reliance Jio Infocomm Limited which company also should eliminate these people, Hence I have raised a Police complaint with Tamil Nadu police, Ref.No.BAJ20117397 dated 8/10/2020, However I request your organization to look into this & sort this out, I have already made payment of around 9lakhs eight thousand through NEFT. Screen shot for one of the transaction highlighted here for reference, I will attach additional documents as listed below. Further I can provide call recording on various calls & chat conversation separately after hearing from you.
                          Being in a IT Technology support background for 15+years & have good signal reception for working from my hometown, I initiated on this project to support reliance Jio tower which will be benefitting our home town residents, I was more keen on this project.

                          Account No. [protected]
                          Bank UJJIVAN SMALL FINANCE BANK LIMITED
                          Branch Transfer JAKKASANDRA
                          Type Amount Purpose NEFT 50, 000.00 Deposit / Investment
                          1. GST Certificate .
                          2. Cheque screen shot soft copy.
                          3. Payment transfer details through NEFT(PDF/screen shot).
                          4. Invoice+GST html files.
                          5. Confirmation mail for PWD approval clearance.
                          6. Emails for payment confirmation.
                          7. Snap shot of police complaint.

                          Thanks and Regards,
                          Jayakumar Sethuraman
                          91+[protected]

                          i am complaining about the fraud have been done to me with the reliance jio number which is-8391003897 - Comment #3749672 - Image #0
                          i am complaining about the fraud have been done to me with the reliance jio number which is-8391003897 - Comment #3749672 - Image #1
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                            S
                            sireesha sireesha
                            from Mumbai, Maharashtra
                            May 19, 2020
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                            Website: jiohomejob.in

                            Good afternoon
                            Myself sireesha I am the member of the jiohomejob.in team I have paid 2500 for registration after they asked me to pay 2170 for the gst fee I have paid the both the amount total 4670
                            After the payment they haven't activated my account again I called them to activate my account after activation they have given me the work with certain phone numbers and they given 2 websites to send sms but the site is not working properly again i called them but they haven't replied so I tried to call them many times after 2 days I have send sms and I have earned my earnings but my Withdraw amount was still pending since 5 days iam trying to call them they asked me whether I paid registration fees are not so I said yes after that they had blocked my number even i called them from another number they had blocked me again after 30 days they said registration fee was refundable but they blocked my number
                            So plz help me to get my registration and gst amount and even plz take action against those fake sites
                            Thank you
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            May 20, 2020
                            Updated by sireesha sireesha
                            Plz refund my amount 4670
                            May 20, 2020
                            Updated by sireesha sireesha
                            [protected], [protected] jiohomejob.in contact number
                            May 27, 2020
                            Updated by sireesha sireesha
                            I want my refund
                            Jun 16, 2020
                            Updated by sireesha sireesha
                            Can you please update my complaint
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                              J
                              Jitentra Kumar Gupta
                              May 19, 2020
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                              Address: Village-pratppur; police station-pratappur(825404); District-chatra; state- jharkhand
                              Website: No one.

                              Sir,
                              I have a gsm of airtel ([protected]) which i ported it into jio after that i used it approx 2 months and now service of my jio sim is currently not in service. I don't know why. After this issues i also visited to retailer he talked to jio point now jio points feedback is my documents are mismatch sir, if my documents are mismatch then why did company ported my sim into jio.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                S
                                Shuttu
                                May 18, 2020
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                                We would like to lodge complaint against reliance jio infocomm limited for not taking any steps to get the mobile tower remove and thereby putting the life of residents in vicinity in hazardous situation.

                                Our complaint is specific that, reliance jio infocomm limited entered into an agreement with ms. Sudha sharma in relation to the taking on lease the roof top of the property for installation of mobile tower (Telecommunication equipment/radio trans-receiver tower) in midst of residential area at roof of h. No.584/c village bhatta, barlowganj road near temple mussoorie, dehradun india.

                                As per the rules it is the necessary to give structural stability certificate and drawings, no objection certificate from neighbors and surrounding areas and other documents which has not been given and the neighbours has objection to this installation in their area.

                                When mussoorie dehradun regulatory authority came to know about this fact, they immediately objected the said installation and also the above referred tower had been sealed by the mussoorie dehradun development authority which is due to reliance jio willful default and negligence.

                                In spite of this, the reliance jio infocomm limited refused to pay the balance rent any not taking any positive step to resolve the issues with the mussoorie dehradun development authority and get the tower remove from the above mentioned address.

                                We therefore request you to kindly look into the matter personally and see that the above tower is removed immediately from the above house in order to prevent further damage to the property and health of innocent people of that area.

                                Yours faithfully,
                                Shudha sharma
                                Contact - [protected]
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                                  R
                                  Rpintya
                                  from Delhi, Delhi
                                  May 18, 2020
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                                  Address: Relience Jio Store in charge profile address not disclosed

                                  Rohan patil,
                                  They are send fraud offer latters to me and i lose my 1500₹ ammount.
                                  Please money back me,

                                  Fraud message send via shine.com website..
                                  Congratulations your profile has been selected for relience jio ltd. Salary 16k to 45k info call ms. Avni sharma [protected]

                                  Another mobile number : [protected]

                                  Pay to via (Phonepay) to : [protected]
                                  Please help me.
                                  +3 photos
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                                    S
                                    Shaboo Ramaraj
                                    May 17, 2020
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                                    I have paid 8000 rupees for telecaller job in Jio.they sent me message that u have selected as telecaller post in Jio .they told that the money is refundable .but I didn't get back.
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                                      G
                                      g.r.govindarajalu
                                      from Ernakulam, Kerala
                                      May 17, 2020
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                                      My phone number is [protected]. Service provider jio.
                                      I downloaded two movies in sunnext app and viewed on 16th may 2020. Approximately 600 to 700 mb should be the use according to sunext. But nearly 5 gb was deducted overall by jio. Though i use internet for other purpose like fb, whatsapp it is very very high. Happened again today.. For a download of app 350mb, 660mb deducted. Sent emails. No response. Kindly do the needful.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        L
                                        Lakshya Varshney
                                        May 17, 2020
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                                        I wish to complain about the jio wifi connection which was installed on 7th may 2020 at my home. The payment was made on the very same day and i am attaching screenshots of the transaction being successful. Your executive has just been delaying the activation of wifi citing irrelevant reasons like payment not being processed. Two days ago i got a call stating the payment has been received but my connection is still inactive. This is very troublesome.

                                        As a customer, i believe this is very unfair and did not expect this from a reputed company like yours.

                                        I have sent a lot of emails, messages, and called helpline numbers for support. None addressed to my issue.

                                        I look forward to hearing from you asap.

                                        Either activate my connection or initiate a refund of inr 3, 502.
                                        +3 photos
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