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Reliance Jio Infocomm Complaints & Reviews

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Updated: Jan 16, 2026
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Reliance Jio Infocomm reviews & complaints page 82

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J
Jackson kulesika
May 5, 2020
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Address: Mundiguda, Balipeta, Naraynpatna.Koraput, Odisha-764014
Website: WhatsApp:7735019373

Jio tower installation
May 05, 2020
Updated by Jackson kulesika Jio tower installation
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    J
    jimeetshah141188
    from Mumbai, Maharashtra
    May 5, 2020
    Sep 27, 2023
    This thread was updated on Sep 27, 2023
    Resolved
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    My jio number is [protected], I have recharged it for rs 251 Work from home plan from jio app, the amount has been debited from my account but Still shows recharge the plan. And no proper response from jio.

    I have attached debited amount from the account screenshot below

    Please help me with it.
    Mar 28, 2021
    Complaint marked as Resolved 
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      C
      CSE 27 HAREESH KUMAR CHARCHIL
      May 3, 2020
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      Address: MOH KUTBI SIAU CHANDPUR

      I recharged my jio no today through paytm .amount also get deducted but recharge not successful what to do now .
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        C
        c Barath
        May 2, 2020
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        Website: www.jio.com

        I have recharged my jio number with 349 rupees the transaction is succesful on 1/5/2020 but i am unable to make calls or browse high speed internet
        on calling customer care it says you dont have any active plans
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          R
          Rktechnology
          May 1, 2020
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          Address: Valnai hutment cly,Orlem church Malad West Mumbai-400064

          I m following last one year and complain many time customer service representative but yet not get any solution . They are not gv me any kind of complain no and send to customer care jio but I m not satisfied with their msg .
          They cheat indian people
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            M
            muhmdali
            May 1, 2020
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            I have a valid plan on my phone number but i can't make calls. I'm recharged with 251 for 51 days, 102gb work from home plan. And also i have 12 rupees talktime balance. But when i make calls it says "you don't have any valid plans please recharge". I didn't get any help from my jio app regarding this. I'm also facing low speed internet issues. If this problem is not solved, i want to cancel my plan and get money back. What should ido now?

            My jio number is : [protected]
            Name : muhammad ali

            Please solve this issue asap. Thank you.
            May 3, 2020
            Complaint marked as Resolved 
            I got response as reply for my email. Voice call/sms plans are not included in work from home plans, we need to recharge for this separately.
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              S
              Sunny Thakur32
              May 1, 2020
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              6.14 kb data is left in my account but data speed is reduced so I unable to use my 10gb add on data please solve my problem
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                B
                Bubun Bose
                May 1, 2020
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                Address: 151 h/8 manicktala main road

                Dear sir,
                I have done wrong recharge on 1st may 2020.I have done recharge of 2121 rs via jio money apk . And it showing payment is sucess. But wrongly recharge to this no.[protected]. Jio money transaction id is[protected].My number is [protected]. Please reverse this recharge to the correct number .
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                  K
                  kumarmba62
                  May 1, 2020
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                  Address: chennai -tambaram

                  My self kumar. Jio sim. I have lost my mobile on 22nd jan and at the same time jio sim also gone. So i went your 4 branches tambaram west, ekatuthankal, guduvanchery... So i asked replacement sim then your customer care person asked me to show aadhar card even i showed but in your system there is mismatch happened in my father name. Even jio person saying its a technical problem from jio end like that. So we will rectify the same asap that like they committed but till date no any proper feedback received and my number not activated. Then is sent a mail multiple time to customercare but till date there is no response from customer care end and branch end also. Such waste of service they are providing an i got a bad experience in my life. Better to go other operator...
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    N
                    Nikita Awasthi
                    Apr 30, 2020
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                    I have bought rs129 jio plan which offers me 2GB data
                    Even when I didn't used my data at all
                    At 2 45 AM I got message of 90% data usage Which is fake
                    I called jio helpline no and asked for info regarding usage which they cud not provide me
                    Becoz this isn't true
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                      M
                      Manabjyoti Nath
                      Apr 29, 2020
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                      Recieved a voucher of 10 gb add on. Now I redeemed at myjio app and the same has been credited. But it is not working and data is not consuming from this pack after exhausted the base plan hence speed is capped at 128kbps (bits).
                      Tried many times but they are cheating in this case.
                      No help from customer care.
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                        A
                        ASWATHY MADHUKUMAR
                        Apr 29, 2020
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                        I use jiofi portable wifi for home and have a 3gb per day data pack. Since the last two days, the entire 3gb shows exhausted within minutes of just turning on the device for work from home. Iam certain my work does not use that kind of data, because my phone's airtel sim when tethered for data doesn't exhaust even 1gb for the same amount of work. No other device was connected to my jiofi when it was being used for work, and yet the 3gb vanished. It happened twice consecutively. Screenshot attached. The time the ss was clicked was after a few hours when i checked the jio app for details. The internet limit actually had exhausted within about 30 minutes since switching the jiofi device on.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          B
                          Biswarup Saha718
                          Apr 29, 2020
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                          My jio no is [protected]. So here is the thing i received several messages from jio that my current plan will expire on 28th april 05:55 pm. So i'm like ok whenever it will expire i'm gonna recharge with a new plan. So tomorrow was 28th april and even after 05:55 pm my internet was working.. I thought maybe it will continue till midnight and after that it will stop. So i woke up 29th april morning and my internet is still working... Now i'm like what is going on. I open up my jio app to watch my recharge history and then i saw there was a recharge on 27th april midnight if rs. 102 with a promo code recharge i don't know what is this.. And didn't get any message. Then i tried to call your customer service no. But the system is totally messed up. So this is my question how is this recharge triggered and why?
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            R
                            Revit
                            Apr 28, 2020
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                            I have recharged my Jio no.with ₹555 pack on 28th April 2020 and transaction was successful also money was deducted from my account but they don’t send any confirmatory msg nor did they activate my account.
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                              A
                              Aman Watts
                              Apr 28, 2020
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                              I recharged my number and the payment was deducted from my account but the recharge was not processed by jio. I tried contacting them again and again but there is no response from jio.

                              I have confirmed from my bank that the amount is debited and my transaction was successful and i was provided with the reference id.

                              So i want the recharge to be processed as soon as possible.

                              Recharge done on[protected]
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                S
                                Shejul A
                                Apr 28, 2020
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                                I have reacharged of plan RS .199 from Paytm, but only my net is activated n not the call n SMS, ...I'm not able to call or text .n not even receiving any calls n SMS..., Paytm Recharge is successful but I did not received any notification nor SMS...
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                                  S
                                  sairam2708
                                  from Hyderabad, Telangana
                                  Apr 28, 2020
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                                  I don't want it cancel it now
                                  Apr 28, 2020
                                  Updated by sairam2708                                   Please cancel current plan 2121
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                                    S
                                    SelvaganapathiPalaniyappan
                                    Apr 27, 2020
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                                    I recharged my jio phone [protected] with Rs.399 before my due date.But it is not showing that the recharge is successful.I didnot received any message recording my recharge.The payment is done through google pay and the amount is deducted from my bank account.Please resolve this issue as soon as possible .Thank you
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                                      P
                                      Plgbala
                                      Apr 27, 2020
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                                      I had recharged my jio number [protected] for the 399 rs plan
                                      On 27th of april 2020, after the due date. I did not receive any sms from jio confirming the recharge but the my bank showed that the payment was successful. The net banking transaction id for the payment of rs.399 is yonoabdi[protected]. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

                                      Repeating the details
                                      Mobile no: [protected]
                                      Date of recharge: 27th april 2020 in the afternoon.
                                      Mode of recharge: through sbi yono app netbanking
                                      Amount of recharge: 399rs
                                      Bank transaction id: yonoabdi[protected]
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        K
                                        Kamal Singhs
                                        Apr 26, 2020
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                                        Address: V.P.O Bhapral Teh. Ghumarwin Distt. Bilaspur (H.P) Pin Code: 174027

                                        I have Jio Number ([protected]) and have plan 3 GB per day. today i notice that company is cheating with us and giving wrong details about data uses. i just uses internet for just 30-40 min. and after that got message that you have used 100% data for today.

                                        Mobile Number: [protected]
                                        Email Address: [protected]@yahoo.in
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