Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 6546
Resolved
365
Unresolved
6181
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Jio Infocomm
Customer Service Contacts

Reliance Jio Infocomm Phone Numbers

Toll free
1800 889 9999
1149
469
Phone
+91 96 8555 5532
950
423

Reliance Jio Infocomm Website

Reliance Jio Infocomm Head Office Address

Jio Office, 33, Manak Chowk Main Rd, Manak Chowk
Ratlam
Ratlam District
Madhya Pradesh
India
457001

Reliance Jio Infocomm reviews & complaints page 83

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sanjay Srivastava NSN
Report
Copy

money deducted but no recharge done

My name is sanjay srivastava. I have postpaid jio number [protected]. I recharged it with ₹249 jio pre-on-post service at 19:30 on
23/05/2020 through myjio app using paytm upi. It showed payment successful and money was deducted from my account. I received a message that my request was received with transaction id : br0004d699mm but even after 1.5 hours no recharge has reflected in my account.
I have been having problems like...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jivtode house, Gajanan chowk chandrapur, Chandrapur, Maharashtra, 442402

Im done wrong recharge of jio phone on my smartphone by mistake i want recharge another phone no. of my brother i.e. jio phone no. recharge of 75rs that recharge done on my own no. that now i show as upcoming plan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
X
XeNdRo_1368
Report
Copy

no service

Address:Tukdh Tea Garden, Lamahatta, Darjeeling, West Bengal, 734213

Hello, iam here today to make a complaint about no network coverage in my area.
Here im lamahatta dist. Darjeeling there is not even a single tower installed and due to this there is no service of jio due to which internet connection is very worst.
I personally prefer jio but if i continue to face this problem then i would like to switch to vodafone because as compared to jio vodafone provides better service in my area....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Sir please take an action about jio telecom.
They provide bad network services and bad customer service.
I was complaining about it in many times but they take it very easily.

They tell me everytime same words.
Please sir do something reliance jio telecom company provide very bad network service.

And when i complaining them they
Can't take any action.
Please sir do something.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PRATHAMKUSHWAH
from Gurgaon, Haryana
Report
Copy

data services automatically restricted after receiving sms

Address:287, Kurthal, Budhana, Muzaffarnagar-251309, Muzaffarnagar, Uttar Pradesh

Jio is making fool of their customers by sending the the sms stated that "as per government instructions internet services have been stopped in your area till further notice. Reginf"
While in actual data services are not affected in my region.
When i talked to jio care they said a lot of jio users are in your area. Same reply again and again.
Same problem occurs before 12-15 days....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
C
Cyr
from Siliguri, West Bengal
Report
Copy

slow 20 kbps speed throughout

Address:Darjeeling, West Bengal, 734203

I have been using jio from past three years i have complained many times but the customer care always says that they will solve in issue in 80days while in 70 days my data pack gets exhausted they never solve the network issue and the highest data speed i get if i am lucky is 110kbps in a so called 4g network i have to stay up all night to use my daily data after everybody use it and go to sleep than i get to use it how many days can i stay...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Sadh nagar part II, nasirpur pakora park., New Delhi, Delhi, 110045

Hi,

We would like to lodge complaint on behalf of residents of palam colony near pakora park street no - 42a, new delhi - 110045 and thereby putting the life of residents in vicinity in hazardous situation.

What is the processes to remove unuthorized mobile in local area, as they didn't taken any permission from local public.

Also confirm you that, sdmc as issued letter to remove that tower but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Khushbudas
from Kolkata, West Bengal
Report
Copy

jio terminated my number without any notification.

Address:700135

I have complaint against jio services. Due to mnp regulations, jio disconnected all my phone services from mobile number [protected] and suspended all my plans completely. I have 2-month recharge done already on my mobile number [protected]. There is confirmation from jio, that my sim will be reactivated once the payment is cleared for the previous pending airtel service. My payment is cleared 2 days ago, yet none of my services are reactivated....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Opp to Kashban park ,Muhammadp, Kolkata, West Bengal, 700135

Hi,
I have complain aginst jio services. Due to mnp regulations, jio disconnected all my phone services from mobile number [protected] and suspended all my plans completely. I have 2-month recharge done already in my mobile number [protected]. There is confirmation from jio, that my sim will be reactivated once the payment is cleared for the previous pending airtel service. My payment is cleared 2 days ago, yet none of my services are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra, 4007

Dear friends...

I want inform to all, i got message from quicker jobs regarding job for reliance jio. Then i call the given number they i talk with megha: 977_3844_302
Regarding job she said, job for store incharge post please share your details. (Please check attached image screenshot). After that she is demanding 750 rupees for call letter i pay 750 rupees.

Name - istiyak
A/c. 732_5000_[protected]...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aleem Music
from Thrissur, Kerala
Report
Copy

number disconnected having balance more than 1600 /-

Address:www.jio.com, Hyderabad, Andhra Pradesh, 500001

Mob. No: [protected]

I have concern regarding reliance jio number has been disconnected having more than 1600 /- balance without any information sent before disconnected!

I have already contacted care received reply as send an email to get solution but email also no response from jio network!

As per trai a number having more balance can't be disconnected but this is different happened without information!br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ajmer, Rajasthan, 305001

Hello sir this is harish from ajmer rajasthan.
I use jiofi for internet at my place but every time my data is stolen and when i call 198 to file my complaint they dont register it saying that we cant file complain for this small issue and when asked to transfer the call to zonal head they dont even do that please help.
Kindly tell me how can i change password of my jio wifi also please register my complain and take strict action...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pikuadhikari
from Tadepallegudem, Andhra Pradesh
Report
Copy

regarding coupon redemption

Address:784001
Website:My JIO App

Dear sir/madam,

With due respect i would like to inform you that i have recharged my jio number 9619073* with the amount of rs.1299 today. The locking period of this recharge voucher is 336 days from the date of recharge. Now my current plan is rs1299- 12m -24gb.
In my jio app i do have some vouchers available in my account where prompt gb rs.0 is available where 1.5gb/day add-on expiry (I[censored]nredeemed) : 3 months from...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sagar bhutra
Report
Copy

wrong selection of pack

Address:8 rameshwar malia lane above srivastav medical, 711101

Hello,

I have choosen a wrong pack for my smartphone. I used a jio sim no [protected] in my phone but i reacharge a pack for 594 + 50 rs top up voucher for jio phone instead of my smartphone.
So i request you to cancelled my this reacharge and refund me or change this pack.
Please help me
Thank you
Sagar bhutra...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:B-305, Alkapuri Township, Hyderabad, Andhra Pradesh, 500089

The reliance jio site is down but the service deadline was coming up so i recharged via paytm which promptly deducted the money from my wallet but there is no message from jio on the same and the service is disconnected now. Please resolve the same at the earliest. My transaction id as per paytm: [protected], order id: br0004bnt0k8, for phone no: [protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vidyadharanev
from Bengaluru, Karnataka
Report
Copy

incompatible recharge amount not reversed

Hi,

I wish to raise the following concern with you:

I recharged with a Rs. 297+ 10 plan that showed up on my Jio App for my Jio hotspot.
The recharge was successful and the money deducted. However, the hotspot did not work
When I called the customer care, I was told to recharge with a compatible plan as the plan will not work.
The same day I recharged with Rs.149 & the hotspot started...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaswantswain
from Powai, Maharashtra
Report
Copy

slow network connection

Address:At/po-Govindapur Dist-ganjam,odisha, 761146

My name is jaswant swain. I am a student of bca.
My problem is my network connection is very very poor & average speed is 50-80kbps.
I am trying to contacting jio for my problem. The jio company doesn’t any action on my problem.
Now i am registered 2 complaint to jio (1st sr000010muvb at 26/02/2020 2ndsr000010rqlg at 11/03/2020).
The jio team not taken any action.
If my problem is not solved, the company...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
SanjeevDash
Report
Copy

issue recharge

I had recharged my jio number [protected] for the 555 rs plan on 14th of march 2020 through amazon pay. I did not receive any recharge confirmation message. I contacted amazon for the issue, they said i need to contact jio as payment is successful to jio but jio is not reachable through any of their specified numbers 198/199 and others and their live chat is useless as it is a chat box with no human interaction and my query is out its understanding.in...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Swarnim Dubey
Report
Copy

recharged wrong plan

Address:Krishna Colony Kothi Bazar Hoshangabad, 461001

Yesterday, by mistake i recharged 251 rupees plan instead of 249 plan. When i realised the issue i immediately tried to contact your service but couldn't get through robotic call. Please replace my recharge plan from 251 to 249. It was grief mistake. I was in hurry and could not go through the big recharge plans. I recalled the plan and instantly recharged. Later, realised my mistake. Please help me asap!

Plan is not activated...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
V S Sesha Sai Jayanth Gorugantu
Report
Copy

recharge cancellation

I have recharged my jio number with 555 plan. I want to deactivate it before activation on 10th march 2020 @ 6:51 pm and go for another plan. I want to get the 555 refunded.

I'm not able to cancel the plan before activation also. Kindly look into this issue. This is not fair on jio's part, not showing a deactivate button on app even before activation....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy