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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Bad πŸ˜• It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 86

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R
Roopa Palisetty
from Hyderabad, Telangana
Mar 27, 2020
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Address: 7-13-10, OPP A.U. Outgate, Visakhapatnam, Andhra Pradesh, 530017

I have recharged 399 pack with unlimited voice calls and data 1.5gb/day on 18th march at 09:44 am.
I have recharged through phonepe.
Transaction id: n2003180944197997573315
Recharge successful. But unable to call anyone. Data is working fine in that mobile. Basic internet is working but while calling theh can call only to jio numbers but cannot contact other numbers.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Mar 27, 2020
Updated by Roopa Palisetty The mobile number where I'm facing issue is[protected]. Currently I don't have that number with me right now. My mom is using that number. So please help
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    M
    mushtaqcok
    Mar 27, 2020
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    I have a daily 3gb jio plan on my dongle ([protected]) i have made sure i'm using only one device in the wifi. And without performing any activity my data of 3gb is exhausted within 30 minutes after switching the dongle on. This is robbery. That too at a time of this pandemic. Seems like they want to advertise their data booster packs which they recently launched since everyone is working from because of the corona pandemic. They are clearly taking advantage of the situation to profit.
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      T
      Tamijarasan
      Mar 26, 2020
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      Address: 605110
      Website: www.rechargecube.in

      Instead of recharge for my jio sim no. [protected] I recharged for jiophone plan for Rs. 185+10 service charge/-through sbi online net banking at 7.40p.m on 26.03.2020 through RCUBE PLANET PRIVATE LTD so I request yo cancel the recharge and refund the amount immtly.
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        P
        penchal pakam
        from Nellore, Andhra Pradesh
        Mar 26, 2020
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        Address: Eguvamitta village ,pudiparthi post ,venkatachalam Mandal ,spsr nellore district ,AP, 524321

        Hi sir, my name is penchalaiah p, i am using jio prepaid connection (No:[protected]) from last two years. Since february onwards i am getting very low signal and internet speed also very poor. Irritating about this problem. Tower had located around 2km from native place, due to this problem only 2 points of signal is coming and varying. More than 20 members who's are having same network in my village are facing same problems. Please rectify this problems immediately.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          B
          bhanu2048
          Mar 26, 2020
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          I did a recharge for my friend using myjio app the money was deducted but the recharge was not processed.
          My no.: [protected]
          Friend's no.: [protected]
          Transaction id:[protected]
          Recharge amount: rs. 155 (Jiophone)
          Date:[protected]
          Time: 11:14
          I will have to do another recharge as this is an urgent situation. So please refund the money for this recharge.
          +1 photos
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            A
            archana sanker
            Mar 26, 2020
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            Address: 689513

            Hi team,

            I have recharged my jio net setter [[protected]] for rs 599. I recharged online using this link "[https://www.jio.com/JioApp/index.html?root=primeRecharge&refid=[protected]#]". Transaction id is[protected]. Cash is debited from my account, but my number is not recharged.
            Could you please do the needful.

            Transaction id and message received are attached.

            Please do the needful asap
            +1 photos
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              V
              Vakul Ramilla
              from Chandrapur, Maharashtra
              Mar 25, 2020
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              Address: WCL Colony, Near water tank Ballarpur (MH), Chandrapur, Maharashtra, 442701

              Hello Jio,
              I have done transaction through My Jio app and it redirected me to Phonepe app and money was deducted from bank but it is Saying that transaction done in Reliance Jio Infocom and my mobile was not recharged. Please Solve this problem, I am attracting Transaction ID and Proof below.
              Txn. ID : P2003202107253743259546
              +1 photos
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                P
                Parth Bakare
                from Powai, Maharashtra
                Mar 25, 2020
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                Respected sir/madam,

                My previous Jio plan expired on 25th March, and I completed a recharge of Rs 599 on 21st March for a 2 GB/day plan (84 days). The amount has been deducted from my bank account, but I haven't received any confirmation of my renewal yet. I had done the payment using Google Pay (UPI). I have attached a screenshot of the transaction for your reference. Kindly look into this matter.

                Regards,
                Parth Bakare
                Jio number [protected]
                +1 photos
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  S
                  Sharat45
                  Mar 25, 2020
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                  Address: 560079

                  Wrong recharge can't be reverted back from the Reliance jio mobile app. I have wrongly recharged around Rs. 600 to my jio smart phone. The recharge plan was jio phone pack.

                  There should a possibility for the customer to revert back his recharge in this scenario.
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                    J
                    Jaher Ullah
                    Mar 25, 2020
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                    Address: JIO Pvt Ltd Mumbai, 700135

                    I have noticing my data usages quite some time then observed that jio is doing robbing in the name of data usages. I have a quota of 2gb/day, today suddenly i got message that my 2gb limit exhausted while checked the usages details at phone i am surprise to that i have used 630.93mb data at 7:08am o'clock whereas i wakeup at 9:10am o'clock. Then at around 12:30 & 1:50pm its robbed all my 2gb data.

                    It's not a matter of today, its happening since long. Called customer service number but they never heed to this concern.

                    It is a day light robbing where mukesh ambani is doing in the name of jio data usages under govt same umbrella.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      N
                      Nishanknishu6
                      Mar 25, 2020
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                      Today i recharged my account with 555 on amazon pay upi and money deducted but not reflected in my account but i contacted amazon pay the amount is credited to jio but due to server error recharge not done please share the bank reference number with the jio they will solve the problem but i am unble to connect with jio due to executive not available due to covid 19 lockdown
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        S
                        Swapna Pemmadi
                        Mar 25, 2020
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                        Hello,

                        I have recharged a wrong number [protected] instead of the right number via upi transaction id number is [[protected]]

                        I have recharged the β‚Ή149 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
                        Alternatively, if you could just transfer the benefits of recharge to my number [protected] as well, i will be highly obliged.

                        Thanking you,
                        Swapna
                        +1 photos
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          S
                          Sonakshi Beniwal
                          from Powai, Maharashtra
                          Mar 25, 2020
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                          Resolved

                          Reliance jio β€” cancellation of recharge
                          Hello,

                          I have recharged a my jio number ([protected]) with a pack applicable to jiophone only via jio app.

                          I have recharged the β‚Ή594+20 jiophone pack at a number used in smartphone mistakenly. The recharge is in queue as i have other recharge currently.
                          Kindly cancel the aforesaid recharge.
                          Please do help.

                          Thanking you
                          Sonakshi beniwal
                          +1 photos
                          Mar 26, 2020
                          Complaint marked as Resolved 
                          No help if recharge done successfully
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            A
                            ALBINLIBIN BABU
                            Mar 25, 2020
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                            My jio data balance is disappearing even without using a single mb worth of data. I just switched on my phone in the morning (I keep my phone switched off in the night), and i got a message that 50% of my data is gone. How is that possible?

                            And please do not respond by advising about background data and all that crap. Background apps do not consume so much data that it will finish off the data balance for a day. If that is the case it would have happened with other service providers also. But that is not the case.

                            Jio data balance is disappearing even without using a single mb of data. Something is clearly wrong.
                            +1 photos
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              K
                              Krithika anand
                              Mar 24, 2020
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                              I've recharged my jio number yesterday from jio website but it has not been recharged yet and my amount rs 149 has been taken from my account. So i need either the amount to be refunded or my number to be recharged. I can provide you the necessary proof if needed please reply me asap.. I didn't expect this from jio. The response is extremely the worst. I've tried contacting your agent but it's all in vain. This not at all fair. I am going change the network if the same continues to happen. I need a solution for my problem.
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                S
                                Sanjay Srivastava NSN
                                Mar 23, 2020
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                                My name is sanjay srivastava. I have postpaid jio number [protected]. I recharged it with β‚Ή249 jio pre-on-post service at 19:30 on
                                23/05/2020 through myjio app using paytm upi. It showed payment successful and money was deducted from my account. I received a message that my request was received with transaction id : br0004d699mm but even after 1.5 hours no recharge has reflected in my account.
                                I have been having problems like this since past two monthd.
                                What should i do next? Please resolve.
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  S
                                  [email protected]
                                  Mar 22, 2020
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                                  Address: Jivtode house, Gajanan chowk chandrapur, Chandrapur, Maharashtra, 442402

                                  Im done wrong recharge of jio phone on my smartphone by mistake i want recharge another phone no. of my brother i.e. jio phone no. recharge of 75rs that recharge done on my own no. that now i show as upcoming plan
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                                    X
                                    XeNdRo_1368
                                    Mar 22, 2020
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                                    Address: Tukdh Tea Garden, Lamahatta, Darjeeling, West Bengal, 734213

                                    Hello, iam here today to make a complaint about no network coverage in my area.
                                    Here im lamahatta dist. Darjeeling there is not even a single tower installed and due to this there is no service of jio due to which internet connection is very worst.
                                    I personally prefer jio but if i continue to face this problem then i would like to switch to vodafone because as compared to jio vodafone provides better service in my area.
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      H
                                      Hydrasun
                                      Mar 22, 2020
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                                      Sir please take an action about jio telecom.
                                      They provide bad network services and bad customer service.
                                      I was complaining about it in many times but they take it very easily.

                                      They tell me everytime same words.
                                      Please sir do something reliance jio telecom company provide very bad network service.

                                      And when i complaining them they
                                      Can't take any action.
                                      Please sir do something.
                                      πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Apr 12, 2020
                                      Updated by Hydrasun                                       Reliance Jio infocom Customer support couldn't improved their services and they tell me same words.

                                      What are you doing ???? #Consumer complaints
                                      😑😑😑😑😑😑😑
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                                        PRATHAMKUSHWAH
                                        from Gurgaon, Haryana
                                        Mar 21, 2020
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                                        Address: 287, Kurthal, Budhana, Muzaffarnagar-251309, Muzaffarnagar, Uttar Pradesh

                                        Jio is making fool of their customers by sending the the sms stated that "as per government instructions internet services have been stopped in your area till further notice. Reginf"
                                        While in actual data services are not affected in my region.
                                        When i talked to jio care they said a lot of jio users are in your area. Same reply again and again.
                                        Same problem occurs before 12-15 days.
                                        +1 photos
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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