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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026
Complaints 6654
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371
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 86

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A
Ayush Røy
Apr 10, 2020
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The Internet speed of jio is getting slower day by day
I hardly can even open up a google page in my home
I cannot even play online games
I have started to hate jio
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    H
    Hardeep Joshi
    Apr 10, 2020
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    I had recharged my jio number [protected] for the 555 rs plan
    On 10/04/2020. I did not receive any sms from jio confirming the recharge. I am unable to make any outgoing calls in spite of recharging it well in advance. Please resolve immediately.

    Details of recharge :
    Requested by : re*[protected]@hdfcbank
    Paid from : icici bank *18
    Status : successful
    Bank reference id :[protected]
    Done via amazon (Got a voucher of 50 via upi recharge)
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      N
      niaz877
      Apr 10, 2020
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      Address: Draba buffliaz, Surankote poonch

      I am Niaz 08/04/2020 mobile number [protected] recharge failed but money deduted to my amount please immediately refund
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        A
        Aditya7470
        Apr 10, 2020
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        Address: Old RTO office road , meghdut nagar, Keshav kunj colony, 108

        On the morning of 10/08/2020, [protected] from an unknown name got a call on this number and it was said that your SIM is being discontinued. Thus I understood that this is a case of cheating, then I refused to give OTP to that person, then that person started abusing me.
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          T
          Tanish133
          Apr 9, 2020
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          I did recharge of international roaming as i was leaving for canada on 4th april 2020. But as all the flights are cancelled i am not able to go to canada anymore and please refund my money as my plan is not yet activated as it will activate if i reach canada.
          I am not leaving to canada anymore i request you to please refund my money.
          My plan is of rs 1100.
          It still shows it is my upcoming plan and not yet used. It is of my no use. I request you to process my refund.
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            P
            Pradeep987
            Apr 8, 2020
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            Address: Reliance jio

            I called 198 for queries...After hanging the call he called me with his personal number and abused me.
            +1 videos
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              T
              t jagan
              Apr 8, 2020
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              Resolved

              Address: House number 10-14-17/2 bharath nagar, r.l nagar, rampally, telangana 501301

              I have done my Recharge twice but they are not activated please check [protected] my number my reference number are IGAILAAXN5, IGAILEBXL6 please activated it refund my number
              +1 videos
              Apr 8, 2020
              Complaint marked as Resolved 
              Please activated my plan and refund my account
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                N
                Nidhi27
                from Kolkata, West Bengal
                Apr 7, 2020
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                My Jio Fiber Plan was expiring on 14th April 2020. On 6th April 2020 i had recharged since my data was exhausted. I have got SMS of plan activation but the same is not updated in My Jio app and net is also not working properly.
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                  H
                  Helma Martin
                  Apr 7, 2020
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                  I got the JioFi3 (JMR540) on March 20 with sim ([protected])I have valid plan of 3 GB+with calling and message benefits everyday, but from 06/04/2020 (monday), I not able to use the Jio data .I request you to help me in this situation.I located in Chennai
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                    M
                    [email protected]
                    Apr 7, 2020
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                    Address: Jio, India

                    Pl update the recharge done on date 2nd april 2020 for rs 555 for mobile no. [protected] via bhim application and the transaction id is[protected].
                    This recharge is not reflecting in plans on same mobile no.
                    Since this was not reflecting and the mobile plan was expired, another recharge of rs 149 was made which was successfully updated.

                    The issue of rs 555 where money is deducted from account and recharge plan is not updated, pl credit into jio account with same plan and update it.

                    I already wrote e mails to "care", "[protected]@jiomoney.com"; but no reply and resolution heard.
                    I hope to get it resolved here.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      R
                      Rajarajan Madesh
                      Apr 6, 2020
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                      I have done a wrong recharge and the reacharge amount's benefits will reflect in my account after 14th april, 2020 only. I am requesting jio customer care to cancel it before but they are not agreeing to cancel it, pls do the needfull to get my recharge amount of 599.
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                        N
                        Naresh2479
                        Apr 6, 2020
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                        When I recharged 399 on date 04/04/2020 it's unsuccessful but 399 deducted my account
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                          S
                          samar93
                          from Kayankulam, Kerala
                          Apr 6, 2020
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                          Registered email id: sama. [protected]@gmail.com
                          My jio fiber router has picked up by an engineer on jan 8, 2020. Engineer has taken the working condition router. Initially they told that i will get the refund after 15 working days. After so may follow ups, they told that i will get the refund after 45 working days. But now (After 3 months) they are saying that the router is not in working condition and they will not give the refund. They are trying to cheat me. Please help me to get the refund.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          I am a customer of jio cellular network.recently i faced lot of data inturupted even i recharge extra data plan.plese ensure my problem.when i tried to intaract with online, they showed poor responce.
                          Thank you
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                            S
                            Smallbunny
                            Apr 5, 2020
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                            I have been facing this problem for a year and jio has never bothered to fix it. I have contacted customer care multiple times but their fixed excuse is "the problem occurs when multiple users use internet simultaneously and they always promise to fix it within 3-4hours of complaint but never fixed it.
                            I hope that the india's most disgusting and liar network will fix it.
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              N
                              narender bhai
                              Apr 4, 2020
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                              Address: Address : A/230 to A/238, 2nd floor, Virani Industrial Estate, Western Express Highway, Hanuman Tekdi, Goregaon East, Mumbai - 400063

                              Hlo sir namaskar, nivedan hai ki main chahta hoon ki jio keypad wale phone mein free service-wifi calling chalu ki jai, kyunki bhut baar signal drop hota hai,, net bhi nahi chalta, bhut preshani hoti hai, apne bhaiyo se puri baat nahi ho paati, kafi logo ke saath aisa hota hai, main ek jio retailar bhi hoon, kafi customer ne shikayat kri hai, signal ki, so plzzz jio phone mein improove kijiye, thanks... [protected]@gmail.com... Call-[protected]
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                V
                                VISHWAJEET AND PIYUSHRAJ PANKAJ l PATIL
                                Apr 4, 2020
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                                Address: Mumbai

                                I have done Recharge on my father's mobile no [protected] inr 555/- on 02.04.2020 but message not received & plan not activated till date. Gio customer cares not receiving calls pl help on priority.
                                Customer name Bhikan patil
                                Transaction I'd [protected] from icici account
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                                  R
                                  Ranjith Mani
                                  Apr 4, 2020
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                                  I recharged my jio number ([protected]) for data rs.543 plan and it was successful. But after that, i couldn't use that number because of the number not even showing the signal itself. Almost 1 week over i couldn't connect customer-care also. Whenever i trying to connect the customer-care line goes up to the executive level ivr and disconnected.

                                  Now i don't want that recharge and that number. So i request to refund my money back to my account.

                                  Thanks & regards,
                                  Ranjith
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  View replies
                                  I had done recharge of RS 555 on my friend jio no. [protected] from my jio app through Amazon pay upi payment was successful but recharge not done on my jio app
                                  Bank reference id is[protected]
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                                    K
                                    Kinjal369
                                    Apr 3, 2020
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                                    I had disconnected jio fibre on 1 march and have returned the jio device which was is new condition. While collecting the device i also provided my bank details for refund. It’s been more than a month but i haven’t received my refund yet. Kindly provide my complete refund at the earliest.

                                    Also let me know if anything is pending from my end that i need to provide.
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    View replies
                                    I recharge 555/- for [protected] jio number by my Jio app, recharge for friends options, using AMAZON UPI.
                                    BUT Still now my recharge is not done and the money is debited from my account.
                                    When I get this recharge?
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                                      S
                                      Subhani [email protected]
                                      from Giddalur, Andhra Pradesh
                                      Apr 3, 2020
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                                      I made recharge on 03/04/2020 of 399rs plan through by google pay by mobile number [protected] but it shows recharge done on google pay successful but plan not activated or updated in my jio app. Please look into this issue or refund my money back. Please solve it as my jio plan was expiring tomorrow on 04/04/2020 so plaese kindly look into issue and recharge it or refund my money back to my account.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                        S
                                        SHREEDEEP ROY
                                        Apr 3, 2020
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                                        wrong transaction refund

                                        Hello,

                                        I have done a wrong transaction by putting a last digit wrong. Please cancel the transaction. The number i wanted to recharge was [protected]. But by mistake i entered the number 4.

                                        Please help. I am informing you as soon as possible. I did this recharge from payzapp so i contacted them but they told the amount was forwarded to the merchant so i am finally contacting you.

                                        Transaction detail...
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