Reliance Jio Infocomm Complaints & Reviews

Address: Dadiyapura , Narayan Bagh , Jhansi, Jhansi, Uttar Pradesh, 284002

I did Transaction for my jio number using Upi ID - ([protected]@paytm )for recharge of amount RS.505 on 31/12/2019 at 3:32 p.m . The money went to [protected]@citibank and the recharge was not successful. The jio customer care says tht they have not received it and are not responsible for it.

I request to please give information about when and how will I get the refund

+1 photos

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 63, Amman Sannathi Street, Tirunelveli Town., 627006

During a jio recharge of ₹75 on my jio number #[protected] through myjio app via upi payment, the recharge fails but the respective amount has been deducted from my bank account balance immediately after the process. Please return my money as soon as possible, its humbly requested to take action on the above mentioned content immediately. Please find the transaction details below:
Utr :[protected]
Transaction id : hdf095dc65011734c1382e8c4b63d3c13c
Payment made at date & time : 23rd december, 2019 at 18:45

Thank you.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello sir,

My wrong phone number has been recharged in jio for ₹555 3months plan.
Please help me recharge on the correct number as soon as possible.
It would be preferable to transfer it to my correct mobile number else i will have to switch networks which will be very unfortunate. This is a legitimate mistake and i am not asking for refund, just transfer to correct number.
Thank you very much. Kindly resolve the issue

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: H-603, Victoria Towers, Kazhipathur, 603103

They cheated me by giving single band router.
This router not giving 100mbps wifi speed.
For same amount new connections getting dual band router which gives 100mbps speed.
They are ready to change the router for me.
Then why should I pay their full amount for 100mbps when I get only 20mbps speed.
Very very very bad.

Connection number :[protected]

+1 photos

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Dec 30, 2019

Updated by Velu Subramanian not ready to change the router*

View replies

R

renudhingra81

from Agra, Uttar Pradesh

Jan 3, 2020

I have recharged my jio number with 399 plan at 7:17 p.m. on 28th december, 2019.My services are still not activated. Please help and activate my services ASAP. I have my reference number too which is BR0003UWRDO9.

Reply

प

पंडित विशाल जलोथरिया

from Satrikh, Uttar Pradesh

Jan 3, 2020

Sir hmare yha net speed kuch time se bhut slow a rhi h sir 4g bolke yesi speed milna ye to glt h sir or ye kuch 10 days se yesa chl rha h

they cheated me by giving single band router. - Comment #3618392 - Image #0

Reply

पंडित विशाल जलोथरिया's reply, Dec 28, 2019

Intent speed bhut slow chl rhi h sir g

A

Awesome Gameplay

from Panipat, Haryana

Jan 3, 2020

I have recharged for the wrong no and with wrong package

Reply

J

Jignesh Shrimali

from Ahmedabad, Gujarat

Jan 3, 2020

Reliance Jio is 5 time rejected my MNP request and jio customer care is not solve my problem and jio team is not register my complain again MNP problem.

they cheated me by giving single band router. - Comment #3619025 - Image #0

Reply

Jignesh Shrimali's reply, Dec 25, 2019

My Jio number is 8000999966 in facing problem in my jio number 8000999966

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: S/o-Mr. Gopal Singh, Ramraj Road, Behind Bank of India Receiver No, 262401

Jio speed is too slow max speed is 150kbps only when i complain about it to customer care he/she said the problem will solved in some days but still this problem persist.There are many usres in the area. This what they say when you complain about the problem. There is an institution near my area. The network in the institution comes down to zero. While you are in the institution ypu cannot cqll anyone. Baddest experience. I will stop using it if the problem persists.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I did my jio mobile recharge with rs.555. Today in the morning,
But the pack has not been activated yet on my jio mobile number [protected].. The money has been deducted from my account but i did not receive any confirmation message.
Please let me know what i can do now... O r please approve my recharge as soon as possible... I shall be greatly thankful to you..

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: F-25 shriji town ship behind bharat petroleum opp Narayan international school waghodia dabhoi ring road Vadodara Gujarat, Vadodara, Gujarat

Sir i made wrong recharge through online. Insted of my number [protected] i mistekenly pressed wrong number amount rs.185. Immediatley i was called to jio customer care and told that i made wrong recharge through tranction id. Br0003nsexgv kindly cancel my wrong recharge and refund my amount. But supervisior said that there is no provision for refund. But all telecom operators are giving refund in this issues. But jio telecom not giving refund. Please kindly solve my problem

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pithipur Atrampur Prayagraj, Allahabad, Uttar Pradesh, 229412

Name - avaneesh kumar maurya
I have a call for home job and this there is no fees but then he say paid 2050 rupees for registration and 2000 amount refunded and i paid 2050 rupees.
Then he say paid 9600 rupees for insurance and say this amount totally refund in 5-10 minutes.
In this way totally refunded amount is 11000 rupees. After pay this amount he doesn't refund and say 12500 rupees pay for ticket cancellation of flight. Then your total 23500 amount refunded.
I didn't pay.
Please help me for refund my amount.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Dec 27, 2019

Updated by Avaneesh Kumar Maurya Sir the man who talk to me
Name- Prashant Shukla and jaiveer Chaudhary

View replies

L

Lokesh Sharma0123

Aug 19, 2020

Sir हमने आपके employ जयवीर चौधरी के कहे अनुसार sms job me लिए पैसे deposit किया
Process के नाम पर उन्होंने हमसे बहुत पैसे ले लिए ।
और अब जब हम जॉब कैंसल करवाना चाहते हैं तो रिफंड के नाम से पैसे भी ले लिए और पैसे भी रिफंड नहीं कर रहे
Sir मैं गरीब परिवार से हूं मैने तो जॉब के लिए अप्लाई किया और हमसे खूब पैसे ले लिए गए हैं
Please help me Sir
Or हमें हमारा रीफंड का पैसा दिलाने की कृपा कीजिए

Reply

Lokesh Sharma0123's reply, Aug 19, 2020

हमें बस यह जानना है कि क्या ऐसी process होती हैं क्या ।
और इसके बाद हमको हमारा रीफंड मिल जाएगा क्या।

L

Lokesh Sharma0123

Aug 19, 2020

Sir आपकी कंपनी हमें हमारा रीफंड वापस नहीं कर रही है
हमने आपके employ जयवीर चौधरी से बात की सारी प्रोसेस की है रीफंड की लेकिन फिर भी रीफंड नहीं किया अभी तक।
Please help me sir
हमें हमारा रीफंड दिलाने की कृपा करे।

Reply

Helpful

7 other people found this review helpful

7 found this helpful

2 Comments

Post your Comment

Comment Guidelines

Address: 27,Sector 1,Vasundhara,Ghaziabad, Ghaziabad, Uttar Pradesh, 201012

Dear sir,

Today i had recharge my jio number thru immobile app showing successful on immobile app but jio phone calls not activated on phone no.[protected]
Today 25th dec done recharge in afternoon reference id [protected] with amount 399/+recharge is still not activated on phone.

Please resolve.
Tak n rgds,

Kajal/ashok

+1 photos

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kanar harirpur, 841412

Website: Please fast

Please did not disclose my identity.
I m complaining for removal of mobile tower from residential area near my home and near school this totally illogical work i m too much afraid of it because tower radiation cause cancerous disease and even birds get affect also small children of school. Please did not disclose as well as attachment and please do

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Umniuh tmar, 793110

There is no network in my village. It is very for the people living out here. For calling, using the internet etc. Whe get the network from our neighbouring village. So can u please check the network connection as the network is not strong from the other village and it can reach in some part of the village. There are 3 towers in my village but none works. So therefore can u please check the network out here. Thank you.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Respected sir jio officials contacted as responding to the quikrjob applied by me the person named ankur got 4000 rupees from us by next and now he is not responding their phn no. Is [protected]
And [protected] i will provide their account numbers

If you are interested so please call me..
U have to pay in this account
A/c : [protected]
Ifsc code :andb0001698
Holder name : jio
Andhra bank

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 380006

I own mobile modem, mifi, of reliance jio. I purchased and recharged a new sim card on 04-dec 2019, it started working instantly. It's internet service stopped on same day. I visited jio store again, where they helped and internet restarted on my device. It again stopped and i again visited reliance jio store. Last such visit was on 14-dec 2019 and spent 1 hour there; when executives worked on it. The internet again started and again stopped same evening. At present, internet service on my device is very erratic. I request the service to be restored, at earliest, in uninterrupted manner.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir
My welcome offer of jio fibre number [protected] was exhausted on 21 december 2019 after that i recharged my account for 2 months bronze plan of re 699 each +18 %gst is 1648 for two months i also received a mail from jio regarding this but today
My internet stopped working and i also i receive a mail that my plan is expired but how can my plan expire in 1 day if i have recharged it for two months i call their customer care several time but no response also i mailed them regarding this is really poor service by jio so please but no answer so please pls help me to activate my plan immediately and solve this query. Otherwise tell them to refund my money as this

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,
On saturday 14th december i paid 5700 rs for silver plan and i got giga fiber box but technician did not activated it. He told me by evening it will be activated but till today it not working, not activated yet. I paid full amount of money but my giga fiber not activated yet. It has been more than a week.
I need my full refund because it didn't work single day, not activated from your side.

Please help asap.

Regards,
Ajay kumar
Mob [protected]

Reliance Jio Infocomm customer support has been notified about the posted complaint.

View replies

B

[email protected]

from Kachhwa, Uttar Pradesh

Dec 24, 2019

Dear sir/mam . I recharge my Jio number twice. Please cancel my latest Jio recharge of Rs399 and refund my money back in Hdfc account.

jio giga fiber not activate but took my full money - Comment #3613362 - Image #0

jio giga fiber not activate but took my full money - Comment #3613362 - Image #1

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I don't know what to say, i mean when it launched the speed was awesome at time i felt the speed of real 4g but now sometimes it don't even open the web page.. Sometimes the speed like less than a 2g network and you are calling it 4g network great... Now i get to the fact why our country coming up under a poor country.. Day by day gdp going down &
You are adding extra to make it bigger.. Shame on you!

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ram krishna nagar, Patna, Bihar, 800027

The amount of 329 was deducted and a recharge request was made but no plan have been activated yet.
The recharge was made yesterday and I have attached the recharge request details below

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sangli, Maharashtra, 416410

I recharge my jio mobile no.[protected] of Rs.684/- Payment Conformation number is BR0003T99AQ4 and Transaction ID is[protected] at 12.21 pm today and amount was debited my bank account but account was not activated.
So i request you activate my mobile number is [protected].

email - [protected]@gmail.com

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 101 Venus Apartment, College Road, Junagadh, Junagadh, Gujarat, 362001

I have 1.5. Gb a day data plan, and a top up of 2 gb a day plan, whole 3.5 gb data run out just watching a 45 minute show online. Usually a whole 2 hrs movie on netflix occupies 2 gb data, then how reliance using 3.5 gb in just 1 hr show. I strongly suspect either their data usage calculation system have glitch or they are trying to rip off customers money

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have purchased two voucher plans through myjio app 1. Rs 399 27/11/2019 transaction id - bv000017t2ht 2. Rs 1699 transaction id-bv000017xspm both voucher are successful but both voucher are invisible from redeem feature of my vouchers feature on myjio app, both voucher till 05 december 2019 shown myjio app, after 05 december not shown sir please reflect my vouchers on myjio app or refund my money

+8 photos

Dec 21, 2019

Complaint marked as Resolved

my problem was resolved. i tried to insert my sim in another VoLTE handset, then my vouchers feature in myjio app of other handset. i got both vouchers, from there i have redeemed both vouchers.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Dec 21, 2019

Updated by ramawatarsmpr51 Now i do not need a solution. Because my problem has been resolved, i request you to please close my complaint.

Reliance Jio Infocomm Complaints & Reviews

File a complaint to Reliance Jio Infocomm

Reliance Jio Infocomm reviews & complaints page 93

money deducted, recharge not successful

Post your Comment

recharge not successful on my jio number #9380097841

Post your Comment

wrong recharge for my phone done need to change it

Post your Comment

they cheated me by giving single band router.

Post your Comment

jio speed is slow

Post your Comment

pack not activated

Post your Comment

done wrong recharge plan

Post your Comment

fake offer of home based job (sms job)

Post your Comment

recharge showing successful on mobile app but jio phone calls not activated on phone

Post your Comment

kashyap

Post your Comment

no network in my village

Post your Comment

they cheated on me

Post your Comment

new sim card for internet modem purchased & recharged, but internet service erratic

Post your Comment

jio fibre plan unnecessarily exhausted

Post your Comment

jio giga fiber not activate but took my full money

Post your Comment

internet speed is very low (jio)

Post your Comment

recharge request successful but no plans activated

Post your Comment

recharge successful but my account was not activated

Post your Comment

incorrect data usage

Post your Comment

my two purchased voucher plans invisible from redeem feature of my voucher feature on myjio app

Post your Comment

Related businesses