Reliance Jio Infocomm Complaints & Reviews

Address: Varanasi, Uttar Pradesh, 221010

I have a problem with the network
-- for a week of recharge speed was ok (but doesn't qualify 4g status which it bragged about) .
-- Now speed is pathetic (having 2 months extra active plan)
-- calling to customer care doesn't give any complaint number, even after multiple calls .
-- Even call drops happen .
-- Made complaint and customer service executive says "we will solve the problem, but couldn't say till when" like clever politicians/diplomat. Lol

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Address: 6906, sherkar lane, sarjepura, Ahmednagar, Maharashtra, 414001

I call to Customer care this amount debited and not Jio recharged but he says checked this bank.
I am Jio recharged process in Internet banking but not recharged properly & debited Rs. 75/- my account
Date : 16/12/2019 Time : 19.49 p.m.
Recharged Mobile no. [protected]
Amount - 75/-
Transaction Ref. no. EBANK[protected]/[protected]
Dear Bank Team,
We have checked that transaction of INR 75 has been settled with merchant "Reliance Retail LTD Prepaid recharge Mobility PG", payout-id-PG20191217216820000494992359423 settlement date[protected], utr-CITIN[protected].
Please ask user to get in touch with the respective merchant.
Request you to loop out customer before sending an email to us.
Thanks & Regards,
Yashobhardhan Dwivedi
Bank Complaints
So please checked this utr transanction details & refund my amount
Thanking You

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S

Sandhya Dubey

from Ahmedabad, Gujarat

Jan 26, 2021

my jio no is [protected] i recharge this no for rs 2399- on 11 jan 21 through paytm upi amount is deducted without recharge

recharged jio rs.75/- dt. 16-12-2019 but not recharge & debited amount - Comment #3791755 - Image #0

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I have ported my mobile number [protected] from Airtel to Jio and got the Jio sim card on 29th December 2019. I did tele verification on 2nd January 2020. I got a message that sim is ready for use. I have recharged on the same day with 185 Rs pack. The recharge was successful. Transaction ID is BR0003VUIAWC. But I am unable to make calls and use internet. When I call, it is saying that the mobile number does not have any recharge done.

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P

Prince Singh Thakur

from Durg, Chhattisgarh

Jan 3, 2020

Sir, i recharge my number by my jio app but due to my mistake my dad number got recharged.
Kindly help

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A

Aarav Malhotra

Jan 3, 2020

Respected sir/mam
I’ve to facing problem regarding 4g network as my cellphone signal strength is strong but there is no 4g net is working on my phone .please resolve the issue.
Area -Sp -08, Indus towne, ratanpur, bhopal
Madhya Pradesh
462047

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M

Mohammed Zanin

from Kalpetta, Kerala

Jan 3, 2020

I lost my jio sim so I want to block it
Number: [protected]

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Address: Fazilka, Punjab, 152022

Hi i am using jio number[protected] from past few months and from the starting i am facing internet speed issue in my town because of this so many times have raised complaint but there is no solution provided to me so kindly look into it the matter and do the needful please i feel like i am not using JIO 4G connection it always make me feel like i am using 2G connection
Kindly look into the matter at the earliest
Thankyou

Amit Babber
[protected]
[protected]

Address Basti Guru Karam singh new abadi guru har sahai pin code 152022
District Ferozepur
Punjab

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I have wrongly recharged my smartphone jio no with 597 plans which was meant for jio phone only. So it would request u to cancel the recharge for the same so I could recharge again. I[censored] could refund the amount in original payment mode. Or refund the cash in jio amount that I can recharge further. It is a huge amount so pls if this matter could be resolved.

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Address: Ghaziabad, Ghaziabad, Uttar Pradesh, 201001

Website: Ghaziabad

31-DEC-19 21:37:17 [protected] 6.00
31-DEC-19 21:37:16 [protected] 6.00
31-DEC-19 21:37:16 [protected] 6.00
31-DEC-19 21:37:15 [protected] 6.00
31-DEC-19 21:36:44 [protected] 6.00

For 5 mobile numbers local Indian mobile SMS [protected]@rs 6.
Customer care not understand the consern when call on 31st Dec arround 11.50pm

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Address: Dadiyapura , Narayan Bagh , Jhansi, Jhansi, Uttar Pradesh, 284002

I did Transaction for my jio number using Upi ID - ([protected]@paytm )for recharge of amount RS.505 on 31/12/2019 at 3:32 p.m . The money went to [protected]@citibank and the recharge was not successful. The jio customer care says tht they have not received it and are not responsible for it.

I request to please give information about when and how will I get the refund

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Address: 63, Amman Sannathi Street, Tirunelveli Town., 627006

During a jio recharge of ₹75 on my jio number #[protected] through myjio app via upi payment, the recharge fails but the respective amount has been deducted from my bank account balance immediately after the process. Please return my money as soon as possible, its humbly requested to take action on the above mentioned content immediately. Please find the transaction details below:
Utr :[protected]
Transaction id : hdf095dc65011734c1382e8c4b63d3c13c
Payment made at date & time : 23rd december, 2019 at 18:45

Thank you.

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Hello sir,

My wrong phone number has been recharged in jio for ₹555 3months plan.
Please help me recharge on the correct number as soon as possible.
It would be preferable to transfer it to my correct mobile number else i will have to switch networks which will be very unfortunate. This is a legitimate mistake and i am not asking for refund, just transfer to correct number.
Thank you very much. Kindly resolve the issue

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Address: H-603, Victoria Towers, Kazhipathur, 603103

They cheated me by giving single band router.
This router not giving 100mbps wifi speed.
For same amount new connections getting dual band router which gives 100mbps speed.
They are ready to change the router for me.
Then why should I pay their full amount for 100mbps when I get only 20mbps speed.
Very very very bad.

Connection number :[protected]

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Dec 30, 2019

Updated by Velu Subramanian not ready to change the router*

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R

renudhingra81

from Agra, Uttar Pradesh

Jan 3, 2020

I have recharged my jio number with 399 plan at 7:17 p.m. on 28th december, 2019.My services are still not activated. Please help and activate my services ASAP. I have my reference number too which is BR0003UWRDO9.

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पंडित विशाल जलोथरिया

from Satrikh, Uttar Pradesh

Jan 3, 2020

Sir hmare yha net speed kuch time se bhut slow a rhi h sir 4g bolke yesi speed milna ye to glt h sir or ye kuch 10 days se yesa chl rha h

they cheated me by giving single band router. - Comment #3618392 - Image #0

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पंडित विशाल जलोथरिया's reply, Dec 28, 2019

Intent speed bhut slow chl rhi h sir g

A

Awesome Gameplay

from Panipat, Haryana

Jan 3, 2020

I have recharged for the wrong no and with wrong package

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J

Jignesh Shrimali

from Ahmedabad, Gujarat

Jan 3, 2020

Reliance Jio is 5 time rejected my MNP request and jio customer care is not solve my problem and jio team is not register my complain again MNP problem.

they cheated me by giving single band router. - Comment #3619025 - Image #0

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Jignesh Shrimali's reply, Dec 25, 2019

My Jio number is 8000999966 in facing problem in my jio number 8000999966

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Address: S/o-Mr. Gopal Singh, Ramraj Road, Behind Bank of India Receiver No, 262401

Jio speed is too slow max speed is 150kbps only when i complain about it to customer care he/she said the problem will solved in some days but still this problem persist.There are many usres in the area. This what they say when you complain about the problem. There is an institution near my area. The network in the institution comes down to zero. While you are in the institution ypu cannot cqll anyone. Baddest experience. I will stop using it if the problem persists.

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I did my jio mobile recharge with rs.555. Today in the morning,
But the pack has not been activated yet on my jio mobile number [protected].. The money has been deducted from my account but i did not receive any confirmation message.
Please let me know what i can do now... O r please approve my recharge as soon as possible... I shall be greatly thankful to you..

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Address: F-25 shriji town ship behind bharat petroleum opp Narayan international school waghodia dabhoi ring road Vadodara Gujarat, Vadodara, Gujarat

Sir i made wrong recharge through online. Insted of my number [protected] i mistekenly pressed wrong number amount rs.185. Immediatley i was called to jio customer care and told that i made wrong recharge through tranction id. Br0003nsexgv kindly cancel my wrong recharge and refund my amount. But supervisior said that there is no provision for refund. But all telecom operators are giving refund in this issues. But jio telecom not giving refund. Please kindly solve my problem

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Address: Pithipur Atrampur Prayagraj, Allahabad, Uttar Pradesh, 229412

Name - avaneesh kumar maurya
I have a call for home job and this there is no fees but then he say paid 2050 rupees for registration and 2000 amount refunded and i paid 2050 rupees.
Then he say paid 9600 rupees for insurance and say this amount totally refund in 5-10 minutes.
In this way totally refunded amount is 11000 rupees. After pay this amount he doesn't refund and say 12500 rupees pay for ticket cancellation of flight. Then your total 23500 amount refunded.
I didn't pay.
Please help me for refund my amount.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Dec 27, 2019

Updated by Avaneesh Kumar Maurya Sir the man who talk to me
Name- Prashant Shukla and jaiveer Chaudhary

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L

Lokesh Sharma0123

Aug 19, 2020

Sir हमने आपके employ जयवीर चौधरी के कहे अनुसार sms job me लिए पैसे deposit किया
Process के नाम पर उन्होंने हमसे बहुत पैसे ले लिए ।
और अब जब हम जॉब कैंसल करवाना चाहते हैं तो रिफंड के नाम से पैसे भी ले लिए और पैसे भी रिफंड नहीं कर रहे
Sir मैं गरीब परिवार से हूं मैने तो जॉब के लिए अप्लाई किया और हमसे खूब पैसे ले लिए गए हैं
Please help me Sir
Or हमें हमारा रीफंड का पैसा दिलाने की कृपा कीजिए

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Lokesh Sharma0123's reply, Aug 19, 2020

हमें बस यह जानना है कि क्या ऐसी process होती हैं क्या ।
और इसके बाद हमको हमारा रीफंड मिल जाएगा क्या।

L

Lokesh Sharma0123

Aug 19, 2020

Sir आपकी कंपनी हमें हमारा रीफंड वापस नहीं कर रही है
हमने आपके employ जयवीर चौधरी से बात की सारी प्रोसेस की है रीफंड की लेकिन फिर भी रीफंड नहीं किया अभी तक।
Please help me sir
हमें हमारा रीफंड दिलाने की कृपा करे।

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Address: 27,Sector 1,Vasundhara,Ghaziabad, Ghaziabad, Uttar Pradesh, 201012

Dear sir,

Today i had recharge my jio number thru immobile app showing successful on immobile app but jio phone calls not activated on phone no.[protected]
Today 25th dec done recharge in afternoon reference id [protected] with amount 399/+recharge is still not activated on phone.

Please resolve.
Tak n rgds,

Kajal/ashok

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Address: Kanar harirpur, 841412

Website: Please fast

Please did not disclose my identity.
I m complaining for removal of mobile tower from residential area near my home and near school this totally illogical work i m too much afraid of it because tower radiation cause cancerous disease and even birds get affect also small children of school. Please did not disclose as well as attachment and please do

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Address: Umniuh tmar, 793110

There is no network in my village. It is very for the people living out here. For calling, using the internet etc. Whe get the network from our neighbouring village. So can u please check the network connection as the network is not strong from the other village and it can reach in some part of the village. There are 3 towers in my village but none works. So therefore can u please check the network out here. Thank you.

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Respected sir jio officials contacted as responding to the quikrjob applied by me the person named ankur got 4000 rupees from us by next and now he is not responding their phn no. Is [protected]
And [protected] i will provide their account numbers

If you are interested so please call me..
U have to pay in this account
A/c : [protected]
Ifsc code :andb0001698
Holder name : jio
Andhra bank

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Address: 380006

I own mobile modem, mifi, of reliance jio. I purchased and recharged a new sim card on 04-dec 2019, it started working instantly. It's internet service stopped on same day. I visited jio store again, where they helped and internet restarted on my device. It again stopped and i again visited reliance jio store. Last such visit was on 14-dec 2019 and spent 1 hour there; when executives worked on it. The internet again started and again stopped same evening. At present, internet service on my device is very erratic. I request the service to be restored, at earliest, in uninterrupted manner.

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Dear sir
My welcome offer of jio fibre number [protected] was exhausted on 21 december 2019 after that i recharged my account for 2 months bronze plan of re 699 each +18 %gst is 1648 for two months i also received a mail from jio regarding this but today
My internet stopped working and i also i receive a mail that my plan is expired but how can my plan expire in 1 day if i have recharged it for two months i call their customer care several time but no response also i mailed them regarding this is really poor service by jio so please but no answer so please pls help me to activate my plan immediately and solve this query. Otherwise tell them to refund my money as this

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Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm reviews & complaints page 93

less than 20 kbps browsing speed.

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recharged jio rs.75/- dt. 16-12-2019 but not recharge & debited amount

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mobile recharge not activated

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jio services 4g

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wrong plan recharge done

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wrong sms charges on indian local mobile numbers

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money deducted, recharge not successful

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recharge not successful on my jio number #9380097841

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wrong recharge for my phone done need to change it

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they cheated me by giving single band router.

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jio speed is slow

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pack not activated

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done wrong recharge plan

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fake offer of home based job (sms job)

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recharge showing successful on mobile app but jio phone calls not activated on phone

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kashyap

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no network in my village

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they cheated on me

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new sim card for internet modem purchased & recharged, but internet service erratic

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jio fibre plan unnecessarily exhausted

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