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Reliance Jio Infocomm Complaints & Reviews

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Updated: Apr 20, 2026
Complaints 6654
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Bad 😕 It seems that Reliance Jio Infocomm has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Reliance Jio Infocomm reviews & complaints page 95

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M
Manikanda Prabhu I
from Bengaluru, Karnataka
Dec 31, 2019
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Address: 63, Amman Sannathi Street, Tirunelveli Town., 627006

During a jio recharge of ₹75 on my jio number #[protected] through myjio app via upi payment, the recharge fails but the respective amount has been deducted from my bank account balance immediately after the process. Please return my money as soon as possible, its humbly requested to take action on the above mentioned content immediately. Please find the transaction details below:
Utr :[protected]
Transaction id : hdf095dc65011734c1382e8c4b63d3c13c
Payment made at date & time : 23rd december, 2019 at 18:45

Thank you.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    A
    Akhushi
    Dec 31, 2019
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    Hello sir,

    My wrong phone number has been recharged in jio for ₹555 3months plan.
    Please help me recharge on the correct number as soon as possible.
    It would be preferable to transfer it to my correct mobile number else i will have to switch networks which will be very unfortunate. This is a legitimate mistake and i am not asking for refund, just transfer to correct number.
    Thank you very much. Kindly resolve the issue
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      V
      Velu Subramanian
      Dec 30, 2019
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      Address: H-603, Victoria Towers, Kazhipathur, 603103

      They cheated me by giving single band router.
      This router not giving 100mbps wifi speed.
      For same amount new connections getting dual band router which gives 100mbps speed.
      They are ready to change the router for me.
      Then why should I pay their full amount for 100mbps when I get only 20mbps speed.
      Very very very bad.

      Connection number :[protected]
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Dec 30, 2019
      Updated by Velu Subramanian       not ready to change the router*
      View replies
      I have recharged my jio number with 399 plan at 7:17 p.m. on 28th december, 2019.My services are still not activated. Please help and activate my services ASAP. I have my reference number too which is BR0003UWRDO9.
      Reply
      Sir hmare yha net speed kuch time se bhut slow a rhi h sir 4g bolke yesi speed milna ye to glt h sir or ye kuch 10 days se yesa chl rha h
      Reply
      पंडित विशाल जलोथरिया's reply, Dec 28, 2019
      Intent speed bhut slow chl rhi h sir g
      I have recharged for the wrong no and with wrong package
      Reply
      Reliance Jio is 5 time rejected my MNP request and jio customer care is not solve my problem and jio team is not register my complain again MNP problem.
      Reply
      Jignesh Shrimali's reply, Dec 25, 2019
      My Jio number is 8000999966 in facing problem in my jio number 8000999966
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        L
        lovejeetfac
        from Mumbai, Maharashtra
        Dec 28, 2019
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        Address: S/o-Mr. Gopal Singh, Ramraj Road, Behind Bank of India Receiver No, 262401

        Jio speed is too slow max speed is 150kbps only when i complain about it to customer care he/she said the problem will solved in some days but still this problem persist.There are many usres in the area. This what they say when you complain about the problem. There is an institution near my area. The network in the institution comes down to zero. While you are in the institution ypu cannot cqll anyone. Baddest experience. I will stop using it if the problem persists.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          S
          Simratdhillon
          from Dirba, Punjab
          Dec 28, 2019
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          I did my jio mobile recharge with rs.555. Today in the morning,
          But the pack has not been activated yet on my jio mobile number [protected].. The money has been deducted from my account but i did not receive any confirmation message.
          Please let me know what i can do now... O r please approve my recharge as soon as possible... I shall be greatly thankful to you..
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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            D
            DHRUV TILLU
            from Ahmedabad, Gujarat
            Dec 28, 2019
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            Address: F-25 shriji town ship behind bharat petroleum opp Narayan international school waghodia dabhoi ring road Vadodara Gujarat, Vadodara, Gujarat

            Sir i made wrong recharge through online. Insted of my number [protected] i mistekenly pressed wrong number amount rs.185. Immediatley i was called to jio customer care and told that i made wrong recharge through tranction id. Br0003nsexgv kindly cancel my wrong recharge and refund my amount. But supervisior said that there is no provision for refund. But all telecom operators are giving refund in this issues. But jio telecom not giving refund. Please kindly solve my problem
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              A
              Avaneesh Kumar Maurya
              from Lakhimpur, Uttar Pradesh
              Dec 27, 2019
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              Address: Pithipur Atrampur Prayagraj, Allahabad, Uttar Pradesh, 229412

              Name - avaneesh kumar maurya
              I have a call for home job and this there is no fees but then he say paid 2050 rupees for registration and 2000 amount refunded and i paid 2050 rupees.
              Then he say paid 9600 rupees for insurance and say this amount totally refund in 5-10 minutes.
              In this way totally refunded amount is 11000 rupees. After pay this amount he doesn't refund and say 12500 rupees pay for ticket cancellation of flight. Then your total 23500 amount refunded.
              I didn't pay.
              Please help me for refund my amount.
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Dec 27, 2019
              Updated by Avaneesh Kumar Maurya               Sir the man who talk to me
              Name- Prashant Shukla and jaiveer Chaudhary
              View replies
              Sir हमने आपके employ जयवीर चौधरी के कहे अनुसार sms job me लिए पैसे deposit किया
              Process के नाम पर उन्होंने हमसे बहुत पैसे ले लिए ।
              और अब जब हम जॉब कैंसल करवाना चाहते हैं तो रिफंड के नाम से पैसे भी ले लिए और पैसे भी रिफंड नहीं कर रहे
              Sir मैं गरीब परिवार से हूं मैने तो जॉब के लिए अप्लाई किया और हमसे खूब पैसे ले लिए गए हैं
              Please help me Sir
              Or हमें हमारा रीफंड का पैसा दिलाने की कृपा कीजिए
              Reply
              Lokesh Sharma0123's reply, Aug 19, 2020
              हमें बस यह जानना है कि क्या ऐसी process होती हैं क्या ।
              और इसके बाद हमको हमारा रीफंड मिल जाएगा क्या।
              Sir आपकी कंपनी हमें हमारा रीफंड वापस नहीं कर रही है
              हमने आपके employ जयवीर चौधरी से बात की सारी प्रोसेस की है रीफंड की लेकिन फिर भी रीफंड नहीं किया अभी तक।
              Please help me sir
              हमें हमारा रीफंड दिलाने की कृपा करे।
              Reply
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                A
                Ashoksindhav
                from Shamli, Uttar Pradesh
                Dec 25, 2019
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                Address: 27,Sector 1,Vasundhara,Ghaziabad, Ghaziabad, Uttar Pradesh, 201012

                Dear sir,

                Today i had recharge my jio number thru immobile app showing successful on immobile app but jio phone calls not activated on phone no.[protected]
                Today 25th dec done recharge in afternoon reference id [protected] with amount 399/+recharge is still not activated on phone.

                Please resolve.
                Tak n rgds,

                Kajal/ashok
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                  M
                  mangeshkumar364
                  from Jamshedpur, Jharkhand
                  Dec 25, 2019
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                  Address: Kanar harirpur, 841412
                  Website: Please fast

                  Please did not disclose my identity.
                  I m complaining for removal of mobile tower from residential area near my home and near school this totally illogical work i m too much afraid of it because tower radiation cause cancerous disease and even birds get affect also small children of school. Please did not disclose as well as attachment and please do
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    N
                    Nangsan Hame Diengdoh
                    from Tiruvannamalai, Tamil Nadu
                    Dec 24, 2019
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                    Address: Umniuh tmar, 793110

                    There is no network in my village. It is very for the people living out here. For calling, using the internet etc. Whe get the network from our neighbouring village. So can u please check the network connection as the network is not strong from the other village and it can reach in some part of the village. There are 3 towers in my village but none works. So therefore can u please check the network out here. Thank you.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                      A
                      Amirtha Senthilkumar
                      from Chennai, Tamil Nadu
                      Dec 24, 2019
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                      Respected sir jio officials contacted as responding to the quikrjob applied by me the person named ankur got 4000 rupees from us by next and now he is not responding their phn no. Is [protected]
                      And [protected] i will provide their account numbers

                      If you are interested so please call me..
                      U have to pay in this account
                      A/c : [protected]
                      Ifsc code :andb0001698
                      Holder name : jio
                      Andhra bank
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                        S
                        Sutha41
                        from Bardoli, Gujarat
                        Dec 23, 2019
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                        Address: 380006

                        I own mobile modem, mifi, of reliance jio. I purchased and recharged a new sim card on 04-dec 2019, it started working instantly. It's internet service stopped on same day. I visited jio store again, where they helped and internet restarted on my device. It again stopped and i again visited reliance jio store. Last such visit was on 14-dec 2019 and spent 1 hour there; when executives worked on it. The internet again started and again stopped same evening. At present, internet service on my device is very erratic. I request the service to be restored, at earliest, in uninterrupted manner.
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                          V
                          Vaibhav Ahuja 1993
                          from Jaipur, Rajasthan
                          Dec 23, 2019
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                          Dear sir
                          My welcome offer of jio fibre number [protected] was exhausted on 21 december 2019 after that i recharged my account for 2 months bronze plan of re 699 each +18 %gst is 1648 for two months i also received a mail from jio regarding this but today
                          My internet stopped working and i also i receive a mail that my plan is expired but how can my plan expire in 1 day if i have recharged it for two months i call their customer care several time but no response also i mailed them regarding this is really poor service by jio so please but no answer so please pls help me to activate my plan immediately and solve this query. Otherwise tell them to refund my money as this
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            A
                            Ajaykas
                            from Mumbai, Maharashtra
                            Dec 22, 2019
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                            Hi,
                            On saturday 14th december i paid 5700 rs for silver plan and i got giga fiber box but technician did not activated it. He told me by evening it will be activated but till today it not working, not activated yet. I paid full amount of money but my giga fiber not activated yet. It has been more than a week.
                            I need my full refund because it didn't work single day, not activated from your side.

                            Please help asap.

                            Regards,
                            Ajay kumar
                            Mob [protected]
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            View replies
                            Dear sir/mam . I recharge my Jio number twice. Please cancel my latest Jio recharge of Rs399 and refund my money back in Hdfc account.
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                              S
                              Sarbeswar Parida
                              from Ernakulam, Kerala
                              Dec 22, 2019
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                              I don't know what to say, i mean when it launched the speed was awesome at time i felt the speed of real 4g but now sometimes it don't even open the web page.. Sometimes the speed like less than a 2g network and you are calling it 4g network great... Now i get to the fact why our country coming up under a poor country.. Day by day gdp going down &
                              You are adding extra to make it bigger.. Shame on you!
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                S
                                shekhar_1965
                                from Patna, Bihar
                                Dec 21, 2019
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                                Address: Ram krishna nagar, Patna, Bihar, 800027

                                The amount of 329 was deducted and a recharge request was made but no plan have been activated yet.
                                The recharge was made yesterday and I have attached the recharge request details below
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                                  T
                                  tukarammane
                                  from Sangli, Maharashtra
                                  Dec 21, 2019
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                                  Address: Sangli, Maharashtra, 416410

                                  I recharge my jio mobile no.[protected] of Rs.684/- Payment Conformation number is BR0003T99AQ4 and Transaction ID is[protected] at 12.21 pm today and amount was debited my bank account but account was not activated.
                                  So i request you activate my mobile number is [protected].

                                  email - [protected]@gmail.com
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                                    J
                                    Jitendra Godhwani
                                    from Porbandar, Gujarat
                                    Dec 21, 2019
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                                    Address: 101 Venus Apartment, College Road, Junagadh, Junagadh, Gujarat, 362001

                                    I have 1.5. Gb a day data plan, and a top up of 2 gb a day plan, whole 3.5 gb data run out just watching a 45 minute show online. Usually a whole 2 hrs movie on netflix occupies 2 gb data, then how reliance using 3.5 gb in just 1 hr show. I strongly suspect either their data usage calculation system have glitch or they are trying to rip off customers money
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      R
                                      ramawatarsmpr51
                                      from Kota, Rajasthan
                                      Dec 21, 2019
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                                      Resolved

                                      I have purchased two voucher plans through myjio app 1. Rs 399 27/11/2019 transaction id - bv000017t2ht 2. Rs 1699 transaction id-bv000017xspm both voucher are successful but both voucher are invisible from redeem feature of my vouchers feature on myjio app, both voucher till 05 december 2019 shown myjio app, after 05 december not shown sir please reflect my vouchers on myjio app or refund my money
                                      Dec 21, 2019
                                      Complaint marked as Resolved 
                                      my problem was resolved. i tried to insert my sim in another VoLTE handset, then my vouchers feature in myjio app of other handset. i got both vouchers, from there i have redeemed both vouchers.
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      Dec 21, 2019
                                      Updated by ramawatarsmpr51                                       Now i do not need a solution. Because my problem has been resolved, i request you to please close my complaint.
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                                        H
                                        Harshal Kartikeyan
                                        Dec 20, 2019
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                                        Address: Howrah, West Bengal, 711101

                                        I live in howrah and it's already been 3 days since internet services have been restored. However jio fails to provide internet service and keeps the internet suspended while every other operator is already providing proper internet services. Due to this i am forced to recharge my other sim cards while the data on my jio sim is being wasted. Please look into this matter and fix it asap.
                                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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