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Reliance Jio Infocomm Complaints & Reviews

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Updated: Dec 14, 2025
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Reliance Jio Infocomm reviews & complaints page 95

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R
Rajib The-Incredible
from Delhi, Delhi
Dec 13, 2019
Resolved
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Resolved

Address: VILL-GORADORO,PO.-AGADORO,PS.-SUTAHATA,DIST-EAST MEDINIPUR, Purba Medinipur, West Bengal, 721635

I recharged my jio number through my jio app on 5th december 2019 at 11.51pm of rs. 444.
I applied 50 rs. Discount voucher and therefore the total amount of rs. 394 was deducted from my bank account through paytm upi id.in paytm payments bank it's showing as successful transaction but the recharged has not been done neither the amount was refunded till now.
I have frequently contacted with jio customer service but they didn't responded.

Kindly return the amount asap.
I just want my money back.. Please help me..
+1 photos
Dec 13, 2019
Complaint marked as Resolved 
Dear MY JIO TEAM, I recharged my Jio number Through my jio app on 5th December 2019 at 11.51pm of Rs. 444. I applied 50 Rs. discount voucher and therefore the total amount of Rs. 394 was deducted from my PAytm bank account through Paytm UPI ID. In Paytm Payments Bank it's showing as Successful transaction but the recharged has not been done neither the amount was refunded till now. I have frequently contacted with Jio customer service but they didn't responded. i have Also contacted with Paytm care helpline team but they also said that The Transaction was Successfull from our side, so please contact with My jio team, They will refund your money & will provide you Solution... So, Kindly return the amount ASAP to My Bank Account. I JUST want my money Back.. Please Help me.. Here I attached some Screenshots Also i have call recordings if you need, i will provide...
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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    S
    subbaraju udimudi
    from Palghat, Kerala
    Dec 13, 2019
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    Jio declare a statement jio to non jio calls are not working in regular plans 399.. On the date of 10.12.2019 but i do the recharge on my family member 26.11.2019 rc 399, 84 days validity. They stop out going calls to non jio numbers. Jio give the statement on 10.12.2019 rule will not applicable my family member. I use non jio do rechare before other operaters also launch non costumers rc plans are not working my networking proving out going calls i do recharge before the statement. Why jio is not follows
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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      S
      spruce_man_
      from Surat, Gujarat
      Dec 12, 2019
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      Address: 118,crystal plazza,yogi chock,surat, Surat, Gujarat, 394101

      Hello Sir/ madam.
      I transfer Money to Friend but It shows add on paytm and After transfer It shows Transaction successful On Reliance Jio infocomm . I lost my 11000 . please Refund my money in My paytm Wallet plz..
      plzz help me plzzz
      My name
      +1 photos
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
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        D
        Debdipa Bera
        from Baghdogra, West Bengal
        Dec 12, 2019
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        Address: Kolkata, West Bengal

        I recharged my jio number ([protected]) on my jio app on 5th December 2019 at 1.42pm of rs 444.
        I applied 50 rs discount voucher and therefore the total amount of rs 394 was deducted from my bank account through Phonepe UPI ID. In Phonepe it's showing as successful transaction but the recharged has not been done neither the amount was refunded till now.
        I have frequently contacted with Jio customer service but they didn't responded.

        Kindly return the amount asap.
        +1 photos
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
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          R
          Ruben Sharma
          from Phirangipuram, Andhra Pradesh
          Dec 12, 2019
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          Address: Dehradun, Uttarakhand, 248001

          Hi,

          I had postpaid jio numbers: [protected] under the name of ruben sharma.
          It has been 7-8 months since i have ported this number to other network but i have not received my security deposit amount back.
          Please resolve this issue.

          I have already registered a complaint on this portal but there has been no response on that.

          Contact number [protected].
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          View replies
          I did my recharge in my jio number. Money deducted. Recharge not done. 2199 rs.
          I did my recharge from jio.com for 12 months but It was not done. The whole money gpt deducted. I demand refund. I have attached proof of it.

          postpaid security amount not refunded - Comment #3605999 - Image #0
          postpaid security amount not refunded - Comment #3605999 - Image #1
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            C
            Coolguy_12dec
            from Kanpur, Uttar Pradesh
            Dec 12, 2019
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            reliance jio sms work

            Hi,

            I have applied for jio sms job through ‘http://www.jioreliancesmsjob.com/ & http://digitalindiagov.co.in/job/ “. Job description as below
            Sms job details

            Jio reliance is a telecom company that periodically maintains some changes and some consistency in its offers. To promote it, jio is offering a job under reliance digital india, for which no examination or interview is taken., you can do the...
            +11 photos
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            V
            Venkatesh1204prasad
            from Tumkur, Karnataka
            Dec 11, 2019
            Resolved
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            Resolved

            I have done recharge for rs 359 for my jio no [protected]
            Jio id-br0003pmimp2
            Upi id[protected]
            From by paytm to jio, but the money is deducted but recharge is not shown in jio, when i contacted jio helpline they ar e not responding properly,
            I am requesting for refund
            +1 photos
            Dec 13, 2019
            Complaint marked as Resolved 
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              A
              [email protected]
              from Bhusawal, Maharashtra
              Dec 10, 2019
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              Address: SBI Bank, Kukana, Ahmednagar, Maharashtra, 414604
              Website: www.jio.com

              I have rechrge my jio number of rs 369 rs on 5th of december. But jio claims that recharge failed "i want my money back to my account. My bank confirms that money have credited to jio bank account however why jio is not confirming it" i want my money back & with interest of that money too. Jio is using my money! If recharge is not done why jio not refunded my money by same day " why this all nonsense! Providing transaction id & utr code in attachment
              +1 photos
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
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              I recharged my phone with 444 plan on 5 Dec 2019 through myjio app via phonepay and after applying voucher of myjio app it became 394 .This much money is sent to some jio acc but yet my plan not activated
              Reply
              I have recharged using myjio app on 5th dec 2019 and did a transaction using phone or which was successful but when I checked my plans it is not showing up and I also did not get any message from jio for my jio recharge. Please help me with this issue
              Reply
              I had recharge my jio number 3 time with plan 444rs ( using 50rs voucher, net = 394rs), out of 3, 2 recharges shown successful but not showing in my plan in my jio and also in recharge history. My jio number is [protected]
              Reply
              Money deducted from bank and it showing successful in amazon pay but I didn't got message from Jio yet. Please do the needful action.
              Reply
              I placed an order for Jio phone and money was deducted from my SBI Account but nothing was sent to my mobile as details. Perhaps my mobile was switched off and I didn't get any message regarding it later.
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                S
                sambitdash
                from Patna, Bihar
                Dec 9, 2019
                Resolved
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                Resolved

                Address: Bargarh, Odisha

                On 5th December 2019 at 11.27pm i was doing a recharge of Rs. 444/- from My Jio Apps via Phonepay UPI through SBI Card. The amount debited but recharge not successful. For 3 days continuously i am trying to figure about the solution, but no one help me neither Jio nor Phonepay or SBI.
                Now on 6th October 2019 onwards the recharge amount increased by 40%.
                Please help me to get my recharge done or refund my money.
                +1 photos
                Dec 21, 2019
                Complaint marked as Resolved 
                G
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                View replies
                Mobile number recharrged but not recieved confirmation
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                My area network Coverage is very low internet connectivity is very dedicated slow because my area most people using that network slow many time internet activity is very slow I am compliant many time for Jio Customer care but still now not take action need solutions.
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                  S
                  Sanjibb3
                  from Mumbai, Maharashtra
                  Dec 9, 2019
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                  Address: thakurnagar, 743287

                  Dear sir,

                  I gift jio phone 1 to [protected] on jio app that price is 808, date 25/11/19 time 11:19 am . Debit money from my bank account transaction no id is- FV000006QQ5O, I visit nearest Jio point on Chandpara, north 24 pgs, pin 743245, but they not active my jio phone, They failure. Please refund my money. or please tell me how I get refund.
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                    M
                    Manoj Bajpaye
                    from Mumbai, Maharashtra
                    Dec 8, 2019
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                    Address: Rajrappa Project, Dist-Ramgarh, Jharkhand, Pin-829150, 829150

                    Dear sir, in my location pin 829150, the network is very poor. Internet connectivity is very pathetic. Network and connectivity issues are deteriorating day by day. Consumers in my area are very annoyed with this issue. We do not want to continue reliance jio any more if this problem persists in the coming month. I again request you to solve this problem asap otherwise it will be too late.
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                    I recharged with an ammount of 444 on 5th December with 50rs voucher 394 .I recharged 3 packages but only 2 is being reflected. Please help me out.
                    Mobile no:[protected]
                    Reply
                    I have recharged my jio number from my jio app using amazon pay. Amazon pay transaction is successful. Money got deducted. but in my jio app, no techarge history is there. It is not showing in my plans also. No message for confirmation has been received.
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                      S
                      Sourabh Garade
                      from Pune, Maharashtra
                      Dec 8, 2019
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                      Address: Flat no. 03, Jansundar apartment, Taware bakery building, taware colony, Pune, Maharashtra, 411009

                      I recharged for rs 444 plan on jio app but today it is showing u have no plans
                      I recharged on 6th december 2019
                      I recharged it through phonepe app and it clearly shows on the app that the transaction has been successfully completed.
                      The money rs 394 (Rs 50 voucher) is deducted but the myjio app doesn't show any traces of it and it is very difficult to reach jio care
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      View replies
                      I recharged 149 rs internet pack for jio 4g . Recharge was successful but not activated from 2 days. Money is deducted. Nobody responds in live chat in jio app
                      Reply
                      I have done a recharge of RS[protected]+50voucher) from my Jio app it has shown recharge successful but not showing now in history or my plans . my mobile number is . recharge has been done on[protected]. The payment is made through gpay
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                        S
                        sunnynanade
                        from Mumbai, Maharashtra
                        Dec 7, 2019
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                        Address: 400101

                        Respected sir/madam,
                        The way recharge is shown on website, it appears that rs. 251 data voucher will give data of 102 gb for 51 days.
                        After the recharge it showed that it is 2gb/day.
                        This was no where mentioned on the website.
                        Kindly refund my recharge or convert it into data so that it will be useful to me as already 599 plan is active.
                        I hope you do accept the mistake on your website and do the needful.
                        Am neither demanding en cashing my money nor am asking you to transfer it to any other account.

                        Regards.
                        +1 photos
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        View replies
                        I recharged jio with all in one plan of 444, money was deducted from gpay but no confirmation
                        Reply
                        I have done recharge my mobile number of 444rs plan the money was deducted from bank account but till now the recharge was not updated in my jio app
                        Reply
                        Made a recharge on my jio number for amt 369. Amount has been deducted but recharge not done by displaying error message. Please do let me know whether the recharge is successful or let me know when refund can be expected.
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                          G
                          Godknows
                          from Mumbai, Maharashtra
                          Dec 7, 2019
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                          I m using jio from long time but now a days it just gets exhausted all of a sudden earlier it used to show 50 %, 90%then100%as per the use of data but "now it directly shows used 100% of daily data without even using it, i m not getting daily 1.5 gb data as per my pack".. Adding with other issue sometimes it takes data use of previous day as uses of immediate next day (If i use 100%till thusday even at11:59pm close cellular network then on friday msg comes exhausted 100% data of friday... I mean how i didn't even on my cellular data of friday) this is totally consumer exploitation and can't be accepted, it need to be resolved.
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                            D
                            Deepak8506
                            from Mumbai, Maharashtra
                            Dec 7, 2019
                            Resolved
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                            Resolved

                            I have done 2 time 444 plan in my mobile number [protected] first recharge at around 6:30 pm and another recharge around 10:20 pm on 5th december, 2019. I applied 2 voucher for each 50 rs with the net amount being 394 2 time. The amount has been deducted from 2 time in my bank account. Second recharge time 10:20 pm showing in recharge history but the first recharge 6:30 pm is not showing under 'my recharge' & history section or my upcoming plan section.

                            Ref no attach bellow
                            +3 photos
                            Dec 8, 2019
                            Complaint marked as Resolved 
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                              S
                              Shivanshu M
                              from Delhi, Delhi
                              Dec 7, 2019
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                              I recarged my jio sim at 23:48 on 5th dec 2019 but hasn't received any confirmation yet. Amount got deducted from my account as well. Here's the transaction id - p1912052348469306179827. Every time i try to chat with jio customer care i get the same automated response and on call the call always get disconnected.

                              So either make the refund asap or confirm my recharge.
                              +1 photos
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                                umeshpowar
                                from Mumbai, Maharashtra
                                Dec 6, 2019
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                                I have done my rs.399 jio recharge on 10 october 2019 successfully. As per jio official announcement iuc charges, (Non jio call rates) applicable to recharges done post 10 october 2019. But they applied me non jio call rate iuc charges. The same issue i have informed to jio customer care executive, jio care, jio grievance by mail, and even on jio official twitter customer care account.. I have given proof for the same as they requested but after that they didn't reply..

                                Official announcement by jio https://youtu.be/QnSgLrNT9Z4
                                +3 photos
                                +1 videos
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                  V
                                  Viraj Shah 50
                                  from Mumbai, Maharashtra
                                  Dec 6, 2019
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                                  Address: Rajkot, Gujarat, 360005

                                  I have jio card which i use only for gmail and whatsapp. I do not download any videos or pics from whatsapp. But i'm getting notification every second day that i used my 50% data of 1.5gb per day. When i starting my data at 8am then how i could use my 50% data by chatting on whatsapp in 3 hrs. I am raising this complaint now as before 10 minutes i got this message from jio. I searched and found that so many consumers felt the same and complaining the same issue. Reliance is cheating in their every product. If jio is making loss then what we can do? Why you are charging call rate for other network? You said lifetime it will be free then now what happened? And we ever asked you to give us free services? Then why you given at free then now crying that you are in loss?
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  View replies
                                  On 5 dec on recharge on my jio number .But money is deducted and recharge is unsuccessful till now I haven't got any refund from.your side.

                                  cheating in data consumption - Comment #3601778 - Image #0
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                                    H
                                    Himalaya Nirjhar Sarkar
                                    from Mumbai, Maharashtra
                                    Dec 6, 2019
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                                    I have done a 399 + 10 recharge in my jio number [protected] at around 11:30 pm on 5th december, 2019. I applied a voucher of 50 rs with the net amount being 359. The amount has been deducted from my bank account. However, the recharge is not showing under 'my recharge' section or my upcoming plan section.
                                    P. S i already have a working plan which is set to expire on 1st feb and another recharge plan of rs 444 which is yet upcoming.
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
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                                      P
                                      PUNITH B G
                                      from Mumbai, Maharashtra
                                      Dec 6, 2019
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                                      Address: 411006

                                      Few points i noticed during jio connection
                                      When i started using jio network speed and connection was very good, now a days network is poor not able to call to other mobile.
                                      When i contacted customer care they are telling users are more so problem in network, then who is responsible for this! If it is more means need to improve the quality of the service?
                                      Next is when we are in inside home or office same problem no network, for that also customer care telling we are working on this issue it will implement soon but not done yet!
                                      And one more thing call drop!!!
                                      If you are not providing service then on what basis increasing price, at-least trai or government should act on this otherwise normal people will suffer
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      View replies
                                      I recharged for jio twice from my gpay acct..money got deducted but recharge was not done..need a refund

                                      mobile network speed and connection issue - Comment #3601857 - Image #0
                                      mobile network speed and connection issue - Comment #3601857 - Image #1
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                                      I Tring to recharge, money deducted but recharge nothing done. Sir neither customer care attend my call nor refund my money back plz help to refund my money back. I trying many time through app order site call everything but they not responsing about my recharge please help to refund my back

                                      mobile network speed and connection issue - Comment #3601866 - Image #0
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