Reliance Jio Infocomm Complaints & Reviews

I have recharged my colleague number with rs.297/-, unfortunately it is valid for only jio phones and my colleague is not using jio phone. Hence i called to customer care and asked for refund as it is no use of him to recharge another voucher. But jio care informed there is no refund as benifit already given. We arr not able to make any calls with that voucher anyway, hence recharged for rs.543/- again. Hence i lost rs.297/- and jio is not...

The amount of jio user in our locality seems more so when in working hours between 9am to 11pm approximately the network speed seems too slow as the number of active users are too much that the tower can’t provide proper internet speed to the user, almost all the jio user feel the same all my family members and friends use the same network and frequently complaint the same problem so we kindly request you to increase the data speed by the...

The number o[censored]ser in our locality is more so when working hours between 9am to 11pm the network speed turns to a very low range and we cant enjoy jio services in this time period so we kindly request to add more speed limit or add and extra tower. Calling services are excellent but data networks seems to be too ruined in this case. Every one in our locality feels the same....

I purchased a jio three month plan rs-444 on 20-november-2019 through myjio app. The payment has been preceded by sbi net banking. After i recharge, received the payment successful message from jio. The bank was deducted the same amount from my account. My plan was expired on 22-november-2019. My outgoing calls stopped on 23-november-2019. After i call the customer care jio they ask me to again recharge....

Hi,

I have recharged a wrong number [+[protected]] instead of the right number [[protected]] via google pay, reference number is [cicagkc27jpang].

I have recharged the ₹444 pack. Kindly cancel the aforesaid recharge so that i could recharge once again the right number.
Alternatively, if you could just transfer the benefits of recharge to my number as well, i will be highly obliged.

Thanking...

Sir i am reddy from telangana reliance jio infocomm limited has collected a amount of 14313 intally after that 2366 after that gst charge 15000 i have paid the amount through neft they said that the amountof 1500000 will be credited to your account the amount has been released but the amount is pending with rbi asking to deposit the 35200 that all of amount will be released i have paid the amount in name of reliance jio infocomm limited but...

Hi,
I had purchased the jio postpaid sim and was trying to use it for the internet. It has been hardly useful and had so many issues that i changed the sim twice. Post that also i had no success. So, i decided to close the connection. Both jio call center and jio stores have not been able to help me. Hence i would recommend all the proposects to think twice before you take up such connection. You may end up in paying bills when there...

I am ankush,
I am facing issue in internate as i alrady paid in advance for my jio services, i asked to customer service department about mya problem every time they are saying only one line, as their are several users are using network at same time, but dear i am paing for my servicess only not for others, also those under educated and unskilled customer service giving me noncence answer, i asked about how much time required to rectify...

I have done recharge with rs.50/- for my jio mobile no. But jio infocom not providing services. They said i have not a valid plan. As per new guidelines only rs.35/- recharge is compulsory to remain services. When i have recharged my account so why i have to get plan which charge is very much. My mobile no is [protected] reliance jio infocom. Kindly solve my issue...

Hi i'm a student of nit agartala. Here in the campus we dont even get a stable internet speed of 500kbps. The network is very slow that even a google search result gets timed out. When i contacted the jio helpline they told me that the issue will be solved but they can't give an assurance when it'll be solved. Using jio 4g is like being on a 2g network. The jio 4g company is cheating the users by giving them a so called 4g network with a...

I have done plan recharge of 399+ 10 that is, rs 409 on 21st november 2019 through google pay. However after receiving successful confirmation receipt from bank and google pay still the helpdesk agent is asking me that they have not received the payment and i have to wait for 10 days for the money to be credited back to my wallet

I don't understand why i have to wait for 10 days just for a confirmation.

My jio...

Hi myself thanoj my number is [protected] and i taken ported to jio from the day one i am facing internet issue and i had called to customer care their is no proper response from them so kindly take necessary action to resolve my problem.

For your reference i am attaching images.

The internet speed is very low and 3g speed itself better but it's 4g speed worst speed not even 1mbps speed.

Kindly...

Today few of my girl friends received a call from [protected] & started with bad words continuously even they ignored. He forced everyone to speak. While checking truecaller for his name we found funny name as "pombala porikki naya" with 29 people marked as spam.

So, please mark this number in your mobile as spam (In truecaller too) & block it. This will help us to save more people from these type of spam calls.

Please...

On October 21st, I had gifted a Diwali Gift JioPhone by paying Rs 808. I got the confirmation message with the transaction ID: FV000006JI0Z from Jio saying that the payment is successful. But the voucher was not credited. When I visited JioStore with my friend they said that we can redeem the offer only with the voucher. When I called the Jio Customer Care and had a talk with the Supervisor, they told that the amount is not credited into...

I have recharged my jio number ([protected]) through Pay tm for Rs 100 on Aug 20, 2019 at the time 05:34 pm .But the recharge plan is not activated in my mobile . But the amount is deducted in my bank account.Requesting To activate the Plan For the Above Number as soon as possible....

My name is nitish kumar. Yesterday i order a jio phone gift online at jio.com for gifting to friend mobile no [protected]. A message has sent by jio to our friend that you can collect jio phone at any jio point. My friend has went a jio point at daltonganj market. There jio point men has not gift your jio phone. They said that you only reedem jio phone by gift card. But company has not send any card. Friend has paid 808 ruppees already for...

Dear sir,
There is a tower installation going on in residential area .also there is a govt school.would.request you to stop this on urgent basis as every villager is opposing for this .
Reagrds
Deepak
Vpo dungarwas
Rewari, haryana(123106)

Attachment are below please take action...

I recharged my phone number [protected] from Paytm of Rs 444 which was successful from their end.
Paytm order Id- [protected]

Operator reference number - [protected]
Date of recharge[protected]

But I am not able to make any calls from my phone or consume any recharge benefits. I haven't got any message from them for successful recharge and when asked from Paytm's customer care, they are saying that...

Last one year I have faced the slow Internet network. I have complained so many times but not solved. They are all ways said our team working. But no improvement in the Internet network. So please check the issue. This is not my problem. The problem is everyone. Even my friends family and also our neighbors. So kindly check the issue and solve the problem....

Dear Sir/Madam,
i have recharged my Jio line recently, but the outgoing calls to other networks not connecting, when i inquired about this issue it was said that only limited mins allowed to other networks and additional charges need to pay for calling other networks, but they are saying instead of that will provide free internet.

It's purely cheating a customer., why it was not told to customers clearly. After paying...