Reliance Jio Infocomm — jio phone booked but mobile not pick up due to lack of stock in stores

Address:Hyderabad, Andhra Pradesh, 500050

Hi i am naresh chandragiri, jiophone booked for mobile number [protected] through online, from the past 2 months i am getting messages like
"congratulations!! Your jiophone booked for mobile number [protected] is now ready for pick-up. Please visit the nearest jio store by 30th november, along with your aadhar number or valid proof of address, along with this phone to collect your jiophone and activate your new jio connection. Tolocate nearest jio store"
On behalf of this message i went to nearest (Reliance digital store madinaguda hyderabad, telangana) jio store and asked for jio phone they are saying stock is not available (I went more than 2 times) and they are saying we will prefer first who booked from our store i am not understanding 2 things here.

1. Why messages and calls are coming for pickup mobiles from stores whether stock is not available in the stores?

2. Why store people giving first preference to who ever booked from stores why not booked from online (In front of me store people handover the mobile to somebody i asked the store person mr. Immanuale he said sir stock is not available and we will give first preference to who ever booked from stores only)?

And i need confirmation from jio please when i will get my jio phone and please send messages and call when if stock is available only.
Was this information helpful?
No (0)
Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Nov 27, 2017
Updated by naresh chandragiri
Just now I got a call from +91-[protected], and he saying He employee of Jio.

and he is saying we will cancel your order and please book again and asking for Card number for cancel the booking(May be he is not employee of Jio, I think it is fraud call), So Jio People please confirm me about my order.
Complaint comments 

Comments

BSNL incoming calls not received. Dialling from any BSNL landline or mobile getting check the number dialled error message, BSNL not pointing my JIO [protected] activated on 17.11.2017.
Name ;- New Fancy Mobile
City ;-palanpur
State :- Gujrat
Pin ;-385001
co no ;- [protected]
pos id:-[protected]
Hello Sir /mem... I booked jio phone in jio booking link .. but this phoned not to deliver to hand me.palanpur distubitor not giving my jio phone so plz halp me n contect to me
Code *99*99# can not be connected from my jio number [protected]. The screen shows - Connection problem or invalid MMI code.
This code is made available by government for checking linking of aadhaar to Bank account.
date of incident - 21/11/2017
Dear Sir

My Jio number [protected](H.P.Pankaja)using hand set is vivo12 has been stopped since two days, even I have
contacted customer care toll no it has not been working. Kindly do and
inform the details to my alternate Jio No.[protected]/[protected].

Awaiting.

Thanks and Regards
C.Datta Rao
I had recharged jio mobile with jio mobile app via paytm but money decucted form my wallet and recharge not done in my mobile.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6546
    Pending
    0
    Resolved
    365
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information