Claimed

Reliance Jio Infocomm Complaints & Reviews

1
Updated: Dec 14, 2025
Complaints 6616
Resolved
369
Unresolved
6247
Contacts

File a complaint to Reliance Jio Infocomm

Having problems with Reliance Jio Infocomm?

File a complaint and get it resolved by Reliance Jio Infocomm customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Reliance Jio Infocomm reviews & complaints page 141

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mrchandra
from Tirupati, Andhra Pradesh
Nov 27, 2018
Report
Copy

Address: 520003

I am using prepaid mobile service from reliance jio with no [protected] with one year validity plan upto 4th nov 2019. All the telecom operators with eception of jio of reliance are providing isd service on preactivated format however jio is deliberately hide this information from their tariff plans and advising customers to recharge separate isd plan with just 28 days validity with plan priced at rs 501. This is cruel how trai permitted such discriminatory plan? Pl advice reliance jio to make it part of existing plan just like all other telecom operators or alternatively provide longer duration validity along with main plan. That is the issue. If no corrective action is taken up with mental govt through competition commission and other public interest litigation channels.
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shahzeb Ahmad
    from Chandil, Jharkhand
    Nov 27, 2018
    Report
    Copy

    Address: Darbhanga, Bihar, 846004

    I am disturbed by your service, i have lodged a complaint several times, but no problem has been resolved regarding the data speed, when i filed a complaint, your people said that they are working on this problem, while it does nothing else to console, i am very disappointed with your service.
    Shahzeb ahmad

    Contact : [protected], [protected]
    +4 photos
    Reliance Jio Infocomm customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Balu.m
      from Chennai, Tamil Nadu
      Nov 26, 2018
      Report
      Copy

      Address: Chennai, Tamil Nadu, 600067
      Website: [email protected]

      Dear trai team. Am paying money on properly mobile communication team on jio. But not provide good service, everyday am facing call drop problem on jio network, data was not working 4G network in my area, but am paying tariff plan on 4G. Data speed only 24kbps speed. Many am raise the compliant on jio team on via email( [protected]@jio.com ) only revert the mail after48hrs resolve the problem. But not clear the issues, as consumer am paying the money on jio service, but the company was not a provide telecommunications service properly in my area circle. Please support and resolve my problem. Add: No 80 sri ambal nagar Solavaram Tirvallur dist chennai 600067. Land mark : behind Adayar Anantha bhavan hotel. Back side...
      Reliance Jio Infocomm customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        A Deepak Nath
        from Chennai, Tamil Nadu
        Nov 26, 2018
        Report
        Copy

        Address: Chennai, Tamil Nadu, 600118

        I have wrongly recharged the rs. 98 plan for my jio number. So i want to cancel the rs. 98 plan for which i have recharged for next month. I have not read the full details the rs. 98 plan. So i mistakenly recharged for rs. 98 plan now i want you to cancel the rs. 98 plan so that from next time i can recharge correctly so i apologize for my mistake. So i kindly request you to cancel my rs. 98 plan.
        Reliance Jio Infocomm customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          Lib
          from Bengaluru, Karnataka
          Nov 25, 2018
          Report
          Copy

          network signal problem. no signal

          Address: 691532
          Website: Jio

          I am an active jio customer. But Now I'm feeling sad about choosing jio. I had a network problem. I have complainted it many times. But I'm not satisfied. They have said me to wait for 180 days. It's pretty long. Their service is very bad. I didn't getting a single bar in the signal.Who will give me the compensation. They are making me angry. This is a serious problem. Or I need compensation for my loss. It's happening since 1 year. They...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          J
          Jaya.Zindegi
          from Chennai, Tamil Nadu
          Nov 25, 2018
          Report
          Copy

          Hi forum,

          I am using jio number [protected].in my jio app i am able to see three unknown numbers and one old stopped numbers linked with my aadhar card.
          I spoke to customer care executive and i have been told that my identity doesn't match with their existing record.

          I took jio number from jio center with aadhar authentication with biometrics.

          My privacy is being invaded.

          Kindly unlink all unknown numbers from myjio linked with aadhar card.

          My number is only [protected]. Kindly secure the system so that privacy of all consumers will be taken care.

          Looking for positive response as soon as possible.

          I have also attached the screenshots.
          +1 photos
          Reliance Jio Infocomm customer support has been notified about the posted complaint.
          Nov 26, 2018
          Updated by Jaya.Zindegi
          Some person from [protected] called me and pretended to be from JIO Money and asking my bank details to resolve the issue. Kindly requesting not to take any advantage out of my number.
          Nov 26, 2018
          Updated by Jaya.Zindegi
          Requesting consumer forum to delete my post since my number is visible and issue is not being taken care and also I am facing problem since people are trying to take advantage out of my number.
          Nov 26, 2018
          Updated by Jaya.Zindegi
          People don't have basic sense of talking/communication. Behaved very rudely over call.Kindly delete my complaint. I don't want unnecessary trouble.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Prabhakar Mahapatra
            from Aligarh, Uttar Pradesh
            Nov 24, 2018
            Report
            Copy

            Address: Aligarh, Uttar Pradesh, 202001

            This is the worst 4g i had ever used this is bhullshit network.. We can not this type of internet for our country which is developing day day.. I had call many times on customer care they always said sir we will do our best its 8 months passed but the problem is still thers.. None of your executive execute this issue properly or even they hadn't take this seriously there are many problems on this network, internet issur network lag device lag n all.. If this problem still there i will definitely break this jio sim into half.. N try 2 use other network
            Reliance Jio Infocomm customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              bhaskarbls
              from Sanvordem, Goa
              Nov 24, 2018
              Report
              Copy

              Sir/madam,

              Due to the mistake of jio company they made a recharge of 99 jio phone in instead of jio prime member ship. Due to this i have to face a loss of 99 rupees. Now i can not do outgoing calls to other phones.in spite of several mail and phone call to customer care, the jio company is not cancelling the recharge amount till now. They have not yet refund the money.

              Request to cancel the above recharge amount and refund to me or otherwise transfer it to my jio number.

              Details of the incident
              Date - 21.11.2018
              Transaction id. Rj[protected],
              Time -02.30 pm
              Jio mobile no.[protected]

              Thanks and regards,
              Bhaskar ghosh
              Mob.:[protected]
              Reliance Jio Infocomm customer support has been notified about the posted complaint.
              Please block spankbang adult website
              Dear Sir/Madam
              I am a jio retailer with jio pos user id [protected] and mobile number ... Yestetday around 7:45pm I got a wrong recharge on number [protected] of Rs 149... This mobile number is switched off. Please refund my money asap... That will be your most kindness. Orn no. BR0001WUI4IU
              Ur team is also bad
              Correctly not advised to me
              Even today so many times I have asked to ur team there is no solving my issue
              Totally Jio is bad network in Karnataka
              Jio is cheating to my family members
              Jio is worsted
              Jio sim not take every one
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Tarun143007
                from Amalapuram, Andhra Pradesh
                Nov 23, 2018
                Report
                Copy

                Address: East Godavari, Andhra Pradesh, 533201

                I was cheated by a fraud pet seller and he was given 9000 by me for pet delivery, but now he is not answering the call and jot delivering puppy, please help me trace this guy, his number is [protected], please give me details of this guy address or something to trace him, or get his call list and other numbers he is frequently in touch with, please help me!!!
                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  bhaumikdubal
                  from Mumbai, Maharashtra
                  Nov 23, 2018
                  Report
                  Copy

                  Address: Vadodara, Gujarat, 390012

                  My self bhaumik and my home is in kalali area, vadodara, gujarat.

                  My whole group and family are using reliance jio. I am writing to express my dissatisfaction of the internet connection in this area. I can't get even average quality and speed of internet in this whole area. I really disappointed for the service of jio in our area.

                  Requesting you to all jio team to improve your service and connectivity of internet in the same area.
                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    babu bond
                    from Indore, Madhya Pradesh
                    Nov 23, 2018
                    Report
                    Copy

                    Address: 452007
                    Website: [email protected]

                    Mere mob me bar bar yahi msg blink kr raha he aap ke customar care per bat kari to bahut he batmizi se jawab diya aap ke employee ne our meri problem bhi nahi suni. plz solve my problem other vise i am switch jio. aap ke call center walo ne bhi bahut he ghatiya language use kr ke baat kari .aap ke service center per bhi sahi say jawab nahi diya gaya jab tak ye problem solve n ho jati me aap ki sim chalu he nahi karuga plz mujhe bata do nahi to me kisi our company ki sim lu.

                    other no.:[protected]
                    +1 photos
                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      love@555
                      Nov 23, 2018
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110057
                      Website: mozirla

                      I submitted a complaint to the jio customer service about the network problem i am facing in my area 16 months ago. They have not resolved the issue even after repeated appeals. Please consider the problem i am facing and resolve this issue as early as possible. I hope you'll find a proper solution to this. Thanking you.
                      Yours faithfully
                      Prem prakash
                      Place. Kusumpur pahari
                      110057
                      New delhi
                      Email:[protected]@gmail.com...
                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vuppara Sai charan
                        from Cuddapah, Andhra Pradesh
                        Nov 23, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Anantapur, Andhra Pradesh, 515001
                        Website: Quikr jobs

                        I am sai charan as on date : 19/11/2018. I have received a message from quikr. Dear candidate,
                        Your resume has been shortlisted in reliance jio post: supervisor store keeper b. Manager-sal-18k to 42k contact ms. Shradha [protected]
                        By dzire. Next day she from mobile number :[protected] this number they tell me about a job role and tomorrow will be interview at morning at 10:00pm after that when we have to selected we have to pay amount rs1480. Next day morning i have received call from another number the number is [protected]. She interview me they asking some questions about me and then she about a salary rs 24800. She me to sir you are selected thank you. Finally she is asking we amount how should amount would like to send in net banking or deposit machine. She send account details bank: union bank of india
                        Name: pranabh
                        A/c no: [protected]
                        Ifsc: ubin0535818
                        Branch: azadpur new delhi. Amount i will be send through at net banking. After 2hours she will send offer letter through mail. With out any official seal, official mails id and redder i'd it will be fraud. I have proof. We have to return money. Money is valuable
                        +4 photos
                        Nov 23, 2018
                        Complaint marked as Resolved 
                        fraud me to take amount rs1480 . for a job purpose .i have mentioned fraud .her details mobile no : 8745833148 .BANK: UNION BANK OF INDIA NAME: PRANABH A/C NO: 358102010988091 IFSC: UBIN0535818 BRANCH: AZADPUR NEW [email protected]
                        Reliance Jio Infocomm customer support has been notified about the posted complaint.
                        Nov 23, 2018
                        Updated by vuppara Sai charan
                        fraud me to take amount rs1480 . for a job purpose .i have mentioned fraud .her details mobile no : [protected] .BANK: UNION BANK OF INDIA
                        NAME: PRANABH
                        A/C NO: [protected]
                        IFSC: UBIN0535818
                        BRANCH: AZADPUR NEW DELHI.Hrshradha.[protected]@gmail.com
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          from Raia, Goa
                          Nov 22, 2018
                          Report
                          Copy

                          Sir, due to the mistake of jio company he made a recharge of 99 jio phone in instead of jio prime member ship. Due to this i have to face a loss of 100 rupees and the jio company is also not cancelling the recharge. Are request to cancel the recharge or otherwise transfer it to jio number
                          Details of the incident
                          Date - 21.11.2018 transaction id. Rj[protected], time -02.30 pm jio mobile no.[protected]
                          Reliance Jio Infocomm customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Varsha Khilwani
                            from Jabalpur, Madhya Pradesh
                            Nov 21, 2018
                            Report
                            Copy

                            Address: Jabalpur, Madhya Pradesh, 482001

                            Sir, due to the mistake of retailer of jio company he make a recharge of 99 jio phone in instead of jio prime member ship due this we have to face a loss of 100 rupees and the jio company is also not cancelling the recharge. Are request to cancel the recharge or otherwise transfer it to other jio number
                            Details of the incident
                            Date -17 dec 2018
                            Time -14:58 pm
                            Jio mobile no.[protected]
                            Reliance Jio Infocomm customer support has been notified about the posted complaint.
                            Nov 21, 2018
                            Updated by Varsha Khilwani
                            hjjj
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prachiashani
                              from Mumbai, Maharashtra
                              Nov 20, 2018
                              Report
                              Copy

                              I have two jio numbers. While recharging from my jio app i switched from default account to the second number for which i was trying to activate international roaming. However, there was an error by the jio app as it set the recharge for my default number. The recharge was worth inr 1100 and now jio is not ready to refund or retract the transaction. This is fraud as they are penalizing customer for their own mistake
                              Reliance Jio Infocomm customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                Yogesh Golakiya
                                from Surat, Gujarat
                                Nov 20, 2018
                                Report
                                Copy

                                Address: Surat, Gujarat, 394327
                                Website: Reliance Jio Infocomm Limited

                                Text of complaint by yogesh golakiya
                                Dear sir,
                                My self yogesh golakiya. I came in touch with a person as mentioned below.
                                Rajiv singha mobile no[protected] senior tech support (Site aqusition dep.) [protected]@reliancejiotower.net reliance jio infocomm limited reliance jio infocomm limited 3rd floor, b wing, fortune building, bharat nagar, bandra – kurla complex, mumbai – 400051email : [protected]@reliancejiotower.net contact timings-9:30am to 6:30 pm

                                He asked me to register my property for tower installation and ask for pay registration and agreement fees on line. I am attaching all documents. Now i am sacred this a scam. Please gudide me as i am ex service man and payed near about 86 thousand rsand all documents are attached.

                                The link of website where i pay is http://wReliance jio infocomm limited/status
                                Account number with address where i done rtgs is

                                Reliance jio infocomm limited
                                3rd floor, b wing, fortune building, bharat nagar,
                                Bandra – kurla complex, mumbai – 400051
                                +4 photos
                                Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                My Jio number [protected] is not registering in mcent browser please help me

                                payment not found - Comment #3279320 - Image #0
                                Md Meraj Ahmad's reply, Nov 21, 2018
                                My Jio number 6305028285 is not registering in mcent browser
                                Sir/Madam good morning
                                Reliance jio office calls come to me daily so
                                Stop these enquiry calls to me.
                                Thanks.
                                Money withdrawn successfully, but recharge not done.Referance no. IGAETRYXD9
                                Helpful
                                3 other people found this review helpful
                                3 found this helpful
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Joae Chunkathe
                                  from Aluva, Kerala
                                  Nov 20, 2018
                                  Report
                                  Copy

                                  Address: 403512

                                  I am from north goa. Torxem. Rajwelwada. My jio mobile [protected] and data wifi conn. [protected]. I have taken these connection as there is a jio tower near to my place. Close toterekol river opposite mauli devi temple torxem. But since last two months this tower is mechanically down. Inspite of repeated complaints thru customer care. Nothing is done by jio tech team. Now we can't use our mobile and data wifi conn properly. Is there any human beings out there to solve this problems? Thanks
                                  Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Mk Asotra
                                    from Gagret, Himachal Pradesh
                                    Nov 18, 2018
                                    Report
                                    Copy

                                    Hi sir, my name is mitesh asotra. Right now its been 3 to 4 days that i'm facing this network problem of jio in my area. I'm using roaming network as for now because network is not coming properly same as before so please fix this issue as soon as possible.
                                    Address. Village bhabour sahib, tehsil nangal distt. Ropar p. O. Bass pincode 140126 naya nangal punjab.
                                    Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Lokesh C N
                                      from Bengaluru, Karnataka
                                      Nov 18, 2018
                                      Report
                                      Copy

                                      I submitted a complaint to the jio customer service and applate authority about the network problem i am facing in my area 16 months ago. They have not resolved the issue even after repeated appeals. Please consider the problem i am facing and resolve this issue as early as possible. I hope you'll find a proper solution to this. Thanking you.
                                      Yours faithfully
                                      C. N. Lokesh.
                                      Place. Channapatna.
                                      562160.
                                      Karnataka
                                      Email:[protected]@gmail.com
                                      Reliance Jio Infocomm customer support has been notified about the posted complaint.
                                      I have requested for jio sim home delivery, the concerned person is not at all responding.. I think his people are just keeping an option for showcase purpose only, they don't deliver at home and all..

                                      network problem not resolved. - Comment #3275510 - Image #0
                                      I am Krishna Koley from West bengal Barasat yesterday to till now no incoming calls & no outgoing calls but Internet working..please solve my problem as soon as possible
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit