Reliance Jio Infocomm — made mistake recharge by jio company for mobile no.[protected].

Sir/madam,

Due to the mistake of jio company they made a recharge of 99 jio phone in instead of jio prime member ship. Due to this i have to face a loss of 99 rupees. Now i can not do outgoing calls to other phones.in spite of several mail and phone call to customer care, the jio company is not cancelling the recharge amount till now. They have not yet refund the money.

Request to cancel the above recharge amount and refund to me or otherwise transfer it to my jio number.

Details of the incident
Date - 21.11.2018
Transaction id. Rj[protected],
Time -02.30 pm
Jio mobile no.[protected]

Thanks and regards,
Bhaskar ghosh
Mob.:[protected]