Reliance Jio Infocomm — outgoing calls are blocked

Address:

Alappuzha, Kerala, 690504

My prepared jio number's outgoing calls are blocked, they said it is due to misuse and asked to recharge again, even though there was more than one months validity for the existing plan. Still recharged again, but within 10 days they again blocked the outgoing calls saying same reason. They are asking for recharge again to enable outgoing calls. Already i lost 700rs. If i recharge again and the things happens the same, then also i will loss my money.