Reliance Jio Infocomm Complaints & Reviews

I have generatef barcode through Myjio app against my Aadhaar card number and IMEI. When I approached their store, they informed me that this barcode is already redeemed. As Aadhaar and IMEI is strictly belonging to me then how they can issue a sim card to a third person with my personal details. It is clearly a criminal offence. In this regard I have sent 2 e-mails to jio customer care but didn't get any response
Kindly arrange to take appropriate actions against them.
Thanks with Best regards
Santhi j Nair

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Address: 171005

My jio dongle2 is not giving me good speed like 4G visited store three time related to this but no solution provided to me I have paid Rs.2000 for this but worst experience just take back your dongle will never use reliance service again.
cant play HD video in YouTube even buffering always. its a fake advertisement that it will give speed of 10-40 Mbps. the dongle I bought from jio store at BCS new Shimla used to connect 10 person at a time but I cannot get a good speed in single laptop than on 10 users the speed will get slowdown to bit per second. kindly take back your dongle not interested after visiting three time Jio store no solution its my first 6 day experience of Jio and today is 7th day I am sending this complaint.

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Address: Kolkata, West Bengal, 700063

Sorry to inform you that after approaching Reliance Digital Express store, I came to know that my coupon code had already been redeemed. Even after Adhar card finger print verification they said that my coupon code had been redeemed. To my utter surprise how can anybody redeem my coupon generated by my mobile. I think this is a case of fraud.

I would request Reliance Digital to clarify this matter urgently, so that I can get the Jio Sim as soon as possible.

Regards

TARUN KUMAR NANDI
MOBILE [protected]
Email ID [protected]@gmail.com

Reliance Jio Infocomm customer support has been notified about the posted complaint.

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Reliance Digital Customer Care

from Noida, Uttar Pradesh

Oct 18, 2016

Dear Valued Customer,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

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Address: Lucknow, Uttar Pradesh, 226005

Website: www.consumercomplaints.in/new_complaint

Meri nai samsung j7 prime k liye reliance ki jio sim chahiye thi reliance store pr barcode genrate krne ko kaha gaya to maine barcode genrate ke to wo kahne lge ke ye barcode use ho chuka h, i m very upset to listen this, mai dusri jagah bhi gaya to wahan bhi yahi kaha gaya mujhse.please bataiye mai kya karu iske liye jsse mujhe reliance sim mil ske.

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Oct 16, 2016

Updated by rsasrg Mobile Number: [protected]
Meri nai samsung j7 prime k liye reliance ki jio sim chahiye thi reliance store pr barcode genrate krne ko kaha gaya to maine barcode genrate ke to wo kahne lge ke ye barcode use ho chuka h, i m very upset to listen this, mai dusri jagah bhi gaya to wahan bhi yahi kaha gaya mujhse.please bataiye mai kya karu iske liye jsse mujhe reliance sim mil ske.

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Dear friends pls don't use Jio money worst wallet usually i am interested to use al wallets like paytm, mobikwik, free charge, airtel money, M-Pesa etc which is device and app working also so good even starting time also but this this bloody Jiomoney wallet nothing working unnecessary i loaded 10k but when we trying to transfer always fail and even not open also and I sent a mails also so many times but there is no reply they don't bother also so kindly m requesting you to pls don't support this type of bloody wallets
Regards
Ramagiri

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M

mitesh888

from Delhi, Delhi

Dec 17, 2016

JIOMONEY Customer support is the poorest in the world. My card is blocked from the last 15 days and no any response even after several messages and mails. Dont use JIO MONEY. May money is stuck.

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A

[email protected]

from Mumbai, Maharashtra

Mar 12, 2017

Dear friends pls don't use Jio money worst wallet usually i am interested to use al wallets like paytm, mobikwik, free charge, airtel money, M-Pesa etc which is device and app working also so good even starting time also but this this bloody Jiomoney wallet nothing working unnecessary i loaded 5k but when we trying to transfer always fail and even not open also and I sent a mails also so many times but there is no reply they don't bother also so kindly m requesting you to pls don't support this type of bloody wallets
Regards

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M

Mahadev R Shingade

from Ajmer, Rajasthan

Mar 22, 2017

Hi all friends this my yesterday s experience, I loaded wallet with 18 k and try to transfer but it always failed I called customer care but they don't pickup call and not responding email or query raised through Jio app, its totally fraud app, they holding public money, I am going to raise complain in police station as well as consumer court against Jio money.

If any one wants call me from Jio team they can call me at [protected]

Pls don't use Jio money app its fraud

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Address: 411020

I applied for the reliance jio sim on dt. 15/10/2016. After doing formalities I got coupon code and went to nearest digital express mini at Vishrantwadi they said that coupon code is already redeemed and cannot be provided. However it is to inform you tha it is quite impossible. Screen shot of the same is enclosed herewith for your ready ref.
An early action is anticipated.

My contact no. is [protected]
e mail - [protected]@gmail.com

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Address: Mumbai City, Maharashtra, 400021

Website: www.jio.com

Dear Sir/Madam,
It is hereby to inform you that I have applied for a prepaid Jio sim in the name of Rajiv Kumar Rakhecha for which I have submitted the I'd and address proof of License and with a coupon code . Luckily I got the sim on 28/09/16 bearing, ICCID:[protected], IMSI:[protected], an alternate number was given for correspondence, but till now the sim card is not yet activated.

So, I request you to kindly look into the matter and do the needful

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Address: Rajouri, Jammu and Kashmir, 185131

Hello. Aqeel hassan here.
The jio postpaid no for which i earlier sent a complaint is [protected]. I feel frustrated whenever i think about the issue that my no has been deactivated without any reason. According to trai and govt. Of india's regulation, one can get 9 active connections on his/her aadhar card. If something got mismatched, its not my fault, why didn't the people at digital store fill out the caf properly. Please resolve my issue or just tell me to file a harassment and deliquency report against the particular jio digital store executives. I'm in no way travelling to another district to beg them to resolve the issue (Nearest digital store is in another district), and the local dealers are of no help whatsoever.

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SANTOSH KUMAR PANIGRAHY

from Bengaluru, Karnataka

Oct 17, 2016

Call facilities is still not active in my Number for service request SR000002AITO after many days gone n countless no of calls to you.

All calls are going for televerification.

Thanks for the harrassment to customer as you are doing more what Airtel, vodafone n idea doing to you.

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Address: Kolkata, West Bengal, 700090

Website: jio.com

Sir;I have purchased lyf mobile flame 7 on 25/09/2016 and I got jio sim card number [protected] on 30/09/16 but still jio sim not yet activated problem I do not know retailer unable to tell this matter why it is not connecting.Please see this matter urgently so I can get jio connection
Sanjoy Adhikari
[protected]
[protected]@gmail.com

Reliance Jio Infocomm customer support has been notified about the posted complaint.

Oct 15, 2016

Updated by sanja38 Jio sim order no is given for mob no[protected], is NO00000ERORR still sim is not activated
Sanjoy Adhikari
[protected]
[protected]@gmail.com

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Address: New Delhi, Delhi, 110042

Hello,

I have tried to get Jio sim and generate offer code through Jio App in my phone. When i visited nearest store(Rohini Sec - 9), they took all my details .i.e my adhar card, finger prints but thereafter they told me that your coupon is already redeemed. How it's happened, i don't know. it's serious concern as shopkeepers taking your information like adhar card but you are not getting. Whereas people are selling jio sims in black taking 200-300 even you don't have code they will arrange one for you. how they are doing it again i don't know. it's really serious security threat. I want reliance management to look into this matter. I saw so many threads in internet mentioning same problme
Arun Sharma
[protected]@gmail.com

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Address: Mumbai City, Maharashtra, 400086

Website: www.jio.com

Yesterday i get a new phone, today i only generate a barcode for jio sim,
but when i reach at jio centre they told me the barcode is already redeemed so what should i do they tell me to call a customer car service and ask them for new barcode, but when a call jio call centre the call has not been attained in an 2hours...
so i want jio simcard i want to who is using simcard on my iemi generated jio barcode

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Address: Bhavnagar, Gujarat, 364290

As everybody knows jio is shaping the web traffic. Play store and YouTube works fine while, simpler apps like clash of clans and clash royale, ecommerce and many other apps don't work. It is highly appropriate for an isp to shape traffic. Immoral too. It is immoral. Kindly look into this matter. Many sites like team bhp, instructibles, indiaarising don't work at all.

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Address: 400103

I got the Jio sim 1 day back, my order number is NO00000MXP8O. However the sim hasn't been activated yet
sim number-[protected]
My phone is the mi Redmi note 4g.
There is no network and the activation number 1977 and[protected] don't connect
Backup number -[protected]
Please fix this problem as soon as possible or if I have done by a different method please give details how to fix.

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Address: Mumbai City, Maharashtra, 400059

Hi, i have generated the bar code for my mobile to get jio sim and it was generated successfully but when i went to jio store it showed mee that code is already reedemed. How is this possible? I have seen people selling jio sim from their store and hence there is possibility that they have used our code by certain way.

I want to know the way to generate the fresh code or get the sim.

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Address: Ajmer, Rajasthan, 305901

Website: RELINCE JIO

Respected sir
i am your jio customer but it could not work due to bad network service
so resolved this issue so i friendly used your services

HOPE SO YOU KEENLY OBSERVE THIS MATTER sir i am not used your servvic
at this time i am very glad it know that relince introducrd first time a plan in cheef rates but i am not used it yet

WITH REGARDS
KAILASH CHOUHAN
+[protected]
+[protected]

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Address: 400057

I had generate code from my 4g mobile and go to the reliance digitl store . They said that your code is already redeemed.

For this i had write an emai also but no response. After 3 days i call jio customer care they said the same reason that your phone imie number is used now u r not able to generate a code in short u will not get jio sim.

How can its possible if the sim is regitered to the phone imie number than how it can be used on other phone and how they issued the sim. It can be miss used by anyone.

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Address: Ghaziabad, Uttar Pradesh, 201009

Website: relience jio

I am a resident of ghaziabad. I went to reliance digital store at opulent mall ghaziabad and another nearby store in gandhinagar ghaziabad atleast four times at the intervals of 4-5 days but got no sim. Everytime they gave excuse of "no stock" and asked to come after 3-4 days. It seems they are involved in illegal distribution as at many local shops jio sims are available for ₹300.
If i can get the sim for free why should i pay 300 for it.
So please solve this problem because i am not the only one who is suffering.

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Reliance Digital Customer Care

from Noida, Uttar Pradesh

Oct 17, 2016

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: 181205

I bought Jio SIM 10 days back I got message "Dear Customer, Due to overwhelming response to our Jio Preview Offer, there may be some delays in activating your connection. We will inform you via SMS once your JIO number [protected] is ready for televerification. Thank you, Team Jio".But until now nothing happened.I am waiting and now getting frustrated.please solve my problem as fast as you can...

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Address: 700118

Website: jio.com

Upon presenting the bar code at reliance store, i was told the coupon has already been redeemed. Reliance cc over phone assured me that i would be provided with new bar code on my imei number after 48 hours upon reinstalling the myjio app. I did as instructed but nothing fruitful happened.
I may be reached at shubh. [protected]@gmail.com
Mob: [protected]

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Dergpal Singh

from Gopalganj, Bihar

Oct 16, 2016

Upon presenting the bar code at reliance store, i was told the coupon has already been redeemed. Reliance cc over phone assured me that i would be provided with new bar code on my imei number after 48 hours upon reinstalling the myjio app. I did as instructed but nothing fruitful happened.
I may be reached at shubh
Dergpal Singh
Mob. [protected]
Email- [protected]@gmail.com

Bar code/ coupon already reedemed - Comment #2576032 - Image #0

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Address: 608002

I generated coupon code on 06/10/2016. my coupon number is [protected]. I went to jio store on 11/10/2016. from 07/10/2016 to 10/10/2016 the jio employees said there is a network issue so no sim card is issued. On 11/10/2016 I went there with my aathar card for eKyc based authentication for getting jio sim. The jio employee entered my coupon code and asked me to put thump impression on a Biometric device. After authentication he said that coupon is redeemed. He also asked me to buy a new 4G mobile to avail the offer. Then I argued with him that I generated the coupon code with the same device that I am carrying now. Then he asked me again to put Thump impression on the biometric device and after authentication he issued a new sim. In this process I was asked to put thump impression on Biometric device twice. I was given only one sim but authenticated twice.

Kabilarasan B
[protected]

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Reliance Jio Infocomm Complaints & Reviews

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Reliance Jio Infocomm reviews & complaints page 307

Misuse of my aadhar card

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Jiodongle2 is speed is not good its only50kbps

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Reliance Jio Coupon code(55522058533) already redeemed

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Barcode issue

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Jio money

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Redeem of coupon

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Sim card activation pending

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Deliquency on the part of illiterate jio employees of the rajouri office

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Jio sim number 7003760791 not activated since 30/09/16

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Generated Coupon already redeemed

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My jio barcode showed redeemed

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Throttling.

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Sim card

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Code is already redeemed

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Network Not Showing

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Misusing

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Denied sim at reliance store and illegal distribution by local shops

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Delay of activation of sim

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Bar code/ coupon already reedemed

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Coupon code already redeemed.

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