Reliance Jio Infocomm Complaints & Reviews

Dear sir/madam,
Most respectfully i beg to state that i have taken a reliance jio prepaid sim on 17/09/2016 in the name of akhilesh kr. Jha for which i provided the identity and address proof of voter id card number:rye0733881, by giving coupon code:[protected]. Luckily i got the sim bearing iccid number:[protected], imsi number:[protected]. On 17/9/16 i got an sms from jm-jionet that they have received my application...

I requested for porting to jio network from reliance communication. My porting number is [protected]. My alternative number is [protected]. Almost 8 days have gone by. Porting is still pending. Called up reliance communication, but they stated apart from upc request they have not received any communication from jio network. I made a complaint to jio network (Service request no. SR000001YODM). Still no result. Kindly help me.

Reliance JIO— sim not activated

My contact no [protected]
I purchased a new JIO SIM on sept 29. And i got this message on 6th oct.

Dear Customer,
Thank you for choosing Jio. We have received your application for new connection. Your order number is NO00000HZ1L2.
Thank you,
Team Jio

Hi,
Myself Atul from Ballia. I generated a bar code for getting Jio Sim through my Samsung mobile but when I visit to Jio office they told it was redeemed. Jio Customer Care Executive tell me to talk to Samsung Customer Care. How it's possible that my Samsung mobile was hacked? Please do needful otherwise I'll file a case in High Court Allahabad.

They are saying it as free till 31st dec 2016 but in reality you won't even able to get sim after so many visits as this available at companies outlet only and there is lots of many more issues.
I wanted to get this sim so i visited store but they said to come between 1-6 only.
Same thing happened second time as well. But they should understand it is not possible for everybody to be there at that time (If they really want to reach and serve all)
3rd time when i visited within this time on saturday they said stock is over please come next week.
4th time when i visited on saturday they said server is not working and returned me back.
5th time when i visited yesterday they said the same thing and sent me back.
6th time ie. Today when i visited they again said stock is over however he had sim with him. I waited for sometime outside there and after sometime i saw him giving sim to another customer so he got ready to give me as well but surprisingly after my successful ekyc verification through aadhar he said me your code (Required to generate via app to get sim) is redeemed and the same thing he said to another 2 customers as well, however i have never shared and shown my code anybody then how can it be redeemed and who has redeemed.
Best part is they suggested to call customer care to check but after waiting for almost more than 30 mins also i was still in waiting to connect with customer care, then except going back home i had no option left.
After so many attempts and wasting lots of time and efforts still i couldn't get sim and felt cheated. There is many like me.
If they don't want serve all and provide free service then why they are creating hype. Who has given them right to cheat and play with common people.

I went to reliance digital shop at oberon mall, kochi for collecting jio sim. They used my aadhar number for authentication and scanned my finger print and finally they said my jio barcode is already redeemed and did not give me a sim.

This is a fraud because today there were 10 people in queue with me, among them only one got the sim and for all others the reliance official refused to give sim after authenticating the aadhar details using finger print.

They were supposed to first validate the barcode and then collect the aadhar information. I am afraid they'll misuse my aadhar authentication.

Dear sir/madam,
It is hereby to inform you that i have applied for a prepaid jio sim in the name of rajiv kumar rakhecha for which i have submitted the i'd and address proof of license bearing number:3352/98/ez/k and coupon code. luckily i got the sim on 28/09/16 bearing mobile number:[protected], iccid:[protected], imsi:[protected], an alternate number+91-[protected] was given for correspondence, but till now the sim card is not yet activated.
So, i request you to kindly look into the matter and do the needful.

I requested for porting to jio network from reliance communication. My porting number is [protected]. My alternative number is [protected]. Almost 8 days have gone by. Porting is still pending. Called up reliance communication, but they stated apart from upc request they have not received any communication from jio network. I made a complaint to jio network (Service request no. Sr000001yodm). Still no result. Kindly help me.

Dear ma'am / sir,
I have generated the barcode from my phone no [protected] but at jio store, it's being shown as already redeemed. I haven't shared the barcode with anyone. My barcode is [protected]. Plz help me to get my jio sim as soon as possible. Plz furnish the details of the person who is illegally using my barcode which was generated on my phone no [protected] and imei number.

Regards
Yogesh kumar
[protected]

I have download myjio app & generate the bar code but in the meanwhile i have failed to collect the sim from any distributors in my area due to unavailability, yesterday when i have contact with gio i am showking to listen that my code is already used by another user & no way to get the sim in that circumstances according to the jio representatives.

Pls see that who & how can that use my bar code on unauthorised way? My bar code no: is [protected] & advice me now how can i collect the jio sim for my mobile.

Hello sir/madam,
On[protected] i applied for a jio prepaid sim in the name of amit kumar for which i provided the identity and address proof of voter id card bearing no:lqz2096039. luckily i got the sim from the local retailer by giving the coupon code:[protected], an alternate number was given by me i. e. +91-[protected]. the iccid at the back of the sim is:[protected], imsi:[protected], but till now it hasn't yet activated also no messages has been received by me on my alternate number. on[protected] i complaint from a jio sim to the jio care which provided me service request id sr000001t06o, and there was written that by 01/10/2016
A response will come but it didn't come till now.
So, i request you to kindly look into the matter and do the needful as early as possible.

I purchased the reliance jio's wifi hot-spot device (What is known as jiofi) along with jio sim card on 1-oct'16 (For inr 2000).
On the day of purchase, the store manager said that sim will be activated and i will be able to access internet within one day. He said i will get an sms within a day about the activation of internet-service.
I still have not received any such sms.
Neither i could access any network when i inserted the sim onto the hot-spot device.
To get a resolution, i have tried many times to reach reliance jio toll-free number. No customer support personnel is accessible through the toll-free number.
The store manager also does not respond as to why the internet access has still not been provided.
I am registering complaint here for the above issues.

Respected sir/madam,

I got jio sim on 1st october after submitting my relevant details. I am using samsung galaxy tab a8 and reliance internet is working. Moreover, i am able to receive missed call alerta via message. But, i am unable to make and receive calls on my number. I installed jio4g voice and after successfully entering my otp, application goes offline every time.

I am unable to call 1977 from the app too. Please resolve the issue sooner.
My device - samsung galaxy tab a8 (Android 6.0)

Reliance jio no. - [protected]

Sir/Madam
I dr vikas kumar download your jio aap and barcode on my handset and while reproducing at your outlet at ludhiana it was found that code is redeemed or being used by someone. This is totally a trap in the system and your marketing policy in which one responsible citizen being traped and not be able to avail jio reliance network on the same handset ad it is already downloaded the aap and barcode. This is a serious concern and kind of harrasement of a valuable customer. So kindlly look into the matter and do the needful.

Pin code 505327
Here store was big and great,
But the problem is that,
In front door of office, security boy is providing notes about Jio details,
Beside Him 2 persons were less knowledge about his job,
they know just how to give sim and take proofs,
When I asked about my problem!
he said u r mobile is not supported,
But my friends are using same Mobile like me,
Very poor service here😣

Sir I am very to sorry to say JIO sim is easily available at shops at the rate of 250 to 500 in the market.when I claimed that this is free of cost as per company then I was informed that such sim was sold to retailers by local distributor and employee of the store.Although it is crime as the MRP of the product is 0.Even the there is no control of officials as they are also involved in this malpractice.So it is a matter of investigation as customer is paying a lot of amount to get a single sim of Jio. You may contact at [protected] for further detail.

Sir, mera realince jio number [protected] hai. Mere area me jio ki speed bahut hi slow hai. Koi v page open nhi hoti. Jabki network full aa rahi hai. Dusre area me jata hun to bahut achhi speed aati hai. Maine lagatar jio customer care ko 198 pe call kiya but ghanto ring jane k baad v customer care call receve hi nhi krte hain. My alternet num [protected] hai.

Sir my complaint is against reliance myjio sim issuing system, first i have to register myself in que to get sim after that store provided me date 3 0ct 2016 to get my sim for which i have to pay an amount. But on 3 oct 2016 when i reached store and have all process after that i find out that my bar code of my newly bought 4g set is already used and it showed that my bar code is redeemed and sim is issued on my bar code to someone else to whom i dont know... So, its my humble request that company stop the service of that customer to whom my sim is issued and provide me that sim thats all.

Dear sir/mam
I have ported my airtel number into jio4g dated 24/09/2016.my number is [protected]. This is my business number all important calls about my business in this number . 5days ago my airtel signal off after that I used my jio sim card in my mobile le 2s but till today not signal my number is closed . No any representative taken action . I have called several time jio costumer care but they told wait 48 hours after that take 24 hours this is the negligence by this company. I am very disappointed at this time by jio. Nither changed my number in other cellular operator nor activate other sim. Sir what do I do?????

Taken sim on sept 10th, 2016 from reliance digital store
Store code (pos) - 6835
Relance retail ltd.
#192/8/1p, 8/1-67/34/1,
Beratena agrahara village,
Begur hobili hosur main road,
Bangalore-560068.
Given complain to jio care using number [protected] on 18 sept, 2016
With complain id sr000001kfmw.
Got finally order number after multiple visit to store on 28 sept, 2016.
Still not resolved... finally decided to get my document back so that my documents should be misused, and collected document on 03, oct 2016.
If any one is reading this mu suggestion is if you are leaving in bangalore from other state. don't get any jio sim other wise you will be visiting reliance store again and again...