Reliance Mobile — Call received on 17.1.2015 @ 3.22pm from Ph:[protected]

Address:

Pondicherry, Puducherry

senguttuvan.s on Jan 21, 2015 On 17.1.2015 @ 3.22pm your Reliance staff informed me from phone no.[protected] that you have introduced a new rate cutter for Rs.125/- from Pongal Onwards and it will charge R to R at 0.10 and other net work at 0.30, valid for 90 days. I am having 3 reliance sims [protected]/[protected]/[protected]. Today for [protected] I have paid Rs.125 to avail the rate cutter. But it is seen that usual charges only charged and the rate cutter is not applied. So I have again contacted[protected]. They have simply replied that the rate cutter is in force and informed to contact 198. The attempts made were not fruitful. Pl. inform me what is the problem with you in allowing the rate cutter to me. If the rate cutter is not activated still, if there is any problem in activating the rate cutter the amount of Rs.125/- may be credited to my mobile number [protected] The lady staff attended thro'198 first accepted that the Ph.No.[protected] is your office phone number. after explaining the dispute the same staff denied that they have not made any call to my mobile [protected] regarding the rate cutter. Pl. inform me who has contacted me([protected]) on 17.1.2015 from Ph..[protected] @3.22pm.