Reliance Netconnect — Horrible services | |
I wanted to disconnect my 3g postpaid sim no [protected]. I went to YOUR AUTHORIZED RELIANCE STORE named MOBILE WORLD in gogji bagh, Srinagar, back in OCTOBER -2014 to disconnect sim, they said " It would be disconnected after couple of days before the NOV bill is generated", But it did not happen...and I received my NOV bill. I again went there they again said the same . After visiting them several times, they said, "We would disconnect it, only after you pay Rs 2200 for the month of oct, nov and dec" I was shocked to here this...but then i decided to pay them Rs 2200 in dec...
It is Feb-2015, and my connection is still not deactivated and they are harassing me by calling 7 times a day which is simply not acceptable .
Now, 1) I want you to disconnect my net... 2)refund my security deposit plus 3) Rs 2200 which i paid you unnecessarily.in dec...
Thanking you in anticipation,
Faizan ul haq
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3 Comments | |
Comments
Dear Faizan,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Sir,
I am not satisfied with your resolution...how can a customer b satisfied when u hang up on him without even listening to him...
I need termination and my money...
Faizan ul haq
[protected]
I am not satisfied with your resolution...how can a customer b satisfied when u hang up on him without even listening to him...
I need termination and my money...
Faizan ul haq
[protected]
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications