Relience Jio — money deducted but recharge is not done

Address:SBI Bank, Kukana, Ahmednagar, Maharashtra, 414604
Website:www.jio.com

I have rechrge my jio number of rs 369 rs on 5th of december. But jio claims that recharge failed "i want my money back to my account. My bank confirms that money have credited to jio bank account however why jio is not confirming it" i want my money back & with interest of that money too. Jio is using my money! If recharge is not done why jio not refunded my money by same day " why this all nonsense! Providing transaction id & utr code in attachment
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I recharged my phone with 444 plan on 5 Dec 2019 through myjio app via phonepay and after applying voucher of myjio app it became 394 .This much money is sent to some jio acc but yet my plan not activated
I have recharged using myjio app on 5th dec 2019 and did a transaction using phone or which was successful but when I checked my plans it is not showing up and I also did not get any message from jio for my jio recharge. Please help me with this issue
I had recharge my jio number 3 time with plan 444rs ( using 50rs voucher, net = 394rs), out of 3, 2 recharges shown successful but not showing in my plan in my jio and also in recharge history. My jio number is [protected]
Money deducted from bank and it showing successful in amazon pay but I didn't got message from Jio yet. Please do the needful action.
I placed an order for Jio phone and money was deducted from my SBI Account but nothing was sent to my mobile as details. Perhaps my mobile was switched off and I didn't get any message regarding it later.

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