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Renault Complaints & Reviews

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Updated: Oct 18, 2025
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S
from Mumbai, Maharashtra
Jul 24, 2023
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Service issues frequently

My car was with your lokhanwala branch. Today, they delivered with the additional issue like big scratchesonthebumper you change during this visit. When i asked your driver, he said they were small line was there, and he tried rubbing this and the paint is removed, iam surprised that the paint will remove in one day after the work is done, can you please look into it and resolve this issue you may be thinking that why I have sent my car again...
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sajinatanlys
Jul 20, 2023
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I bought Renault Kwid automatic in 2018.And since 2019 I have been experiencing problem in auto gear shift. Whenever I used to take to service center they used to say it's a system error so we updated the software.It used to be okay for couple of days and the problem come up again.They continued this until 2023 and now my vehicle has come to complete stop.Now they are asking to replace the CLUTCH MOTOR which costs Rs.24, 000/-, as now the car is out of warranty period.When I did a search most same model kaid has faced this same problem.The gear shifting problem which I complained to them in 2019/20/21 when car was under warranty was clearly the case of faulty CLUTCH MOTOR, which then they could have replaced for free. Now I can't spent Rs.24, 000/- which caused because of Renaults fault.
Renault customer support has been notified about the posted complaint.
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    A
    Aashish Daswani
    Jul 7, 2023
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    Address: Dewas Naka, Indore

    I have renault kwid, my rear window power switch stopped working, when contacted with showroom service centre and costumer care, all replied that company has only set of 2 for ₹7000. The thing is I only need one that why should I buy a set of 2?? They’re violating act of right to choose. Please take appropriate action as soon as possible.
    Renault customer support has been notified about the posted complaint.
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      G
      ganeshraj81
      Jun 24, 2023
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      Your service is not good your road side assistance service department is not reply properly not provide service .
      Your service team very bad experiance me
      Same customer care
      Renault customer support has been notified about the posted complaint.
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        N
        naveensharma2023
        Jun 23, 2023
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        Address: no 20/1 heavy industrial area , near saras dairy , jodhpur , rajasthan , 342001

        We got this kwid climber 2023 model and its been only 3 months of buying this car, rain water is coming throught bonet and car is filled with water and when we sent it to company they didnt gave the car with proper service and mating is badly swollen and and the car is already manufacturing defective they didnt even gave the proper car and it's been 4-5 days and im mentally disturbed because of this car and company is not even giving proper responce
        Renault customer support has been notified about the posted complaint.
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          A
          abhahgupta
          from chandigarh, Punjab
          Jun 9, 2023
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          Address: 1370 kishangarh chandigarh

          I bought Renault Kiger RXT in January and in just 3 months car is having so much engine issue noises and brake sound nd gear changing issue. Mileage is also very less and not upto what company is claiming. They said I will get 14-15 in city and i am getting 7-8 in city horrible car so many issues and i just wasted my money on this. renault is not even giving solution to problems and no good service also. I will definitely go to consumer court for this!!!
          Renault customer support has been notified about the posted complaint.
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            N
            neetiniti
            Jun 3, 2023
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            Address: Renault Service Center, B-25, Pocket B, Okhla Phase I, Okhla Industrial Estate, New Delhi, Delhi 110020

            Pathetic place to go to. Mgr is not interested in fixing the problem but finding an excuse for the delay. I informed the problem while booking an appointment 2 days ago, reminder 1 day prior to appointment & stated the issue multiple times while getting the job card prepared to all possible service advisor still they didn’t pay attention. Wasted whole day for the work which could easily be completed in 2-3 hours maximum. On top it instead of realising the mistake Mgr insisted me to take car perfume as the gift. Even after all the delays the bill preparation & gate pass again was delayed to the extent that I lost my patience, ended up taking the car out w/o waiting for my bill copy instead teared the original bill itself. No value for time of the customer, sweet talks or so called GIFTs 🎁 won’t help if the quality of the service can’t be fixed. Never ever going to recommend this place to anyone. It seems all the prior reviews are FAKE based on real time EXPERIENCE.
            Renault customer support has been notified about the posted complaint.
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              J
              Junxbev07
              from Delhi, Delhi
              May 28, 2023
              May 30, 2023
              This thread was updated on May 30, 2023
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              Duster Diesel 110 ps 4WD

              Address: Janakpuri service centre new delhi

              I have a Renault Duster model 2016 which is not under warranty. Yesterday two warning lights came on together and remained on. These were the red colour sine wave and the orange colour ESC.

              These two warning lights had come on earlier also and both the times a fuel injector had to be changed. Each fuel injector change costs around Rs 27000 to 30000. That time also I had raised the issue of poor design or a fauly component...
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              Truthneverfails
              from Hyderabad, Telangana
              May 16, 2023
              May 19, 2023
              This thread was updated on May 19, 2023
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              KWID 2016 RXT Accelerator Pedal replaced 3 times in 6 years but still problem

              Address: 030, Brick Field Shelters, Bangalore

              I have replaced KWID 2016 RXT Accelerator Pedal 3 times in 6 years, now KWID is 37000 KMS.

              Since this is a manufacturing related concern, Please help me in getting Accelerator Pedal under warranty....
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              K
              kanakmaaya
              from Thanjavur, Tamil Nadu
              May 3, 2023
              May 5, 2023
              This thread was updated on May 5, 2023
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              Address: Renault, Thanjavur
              Website: www.renault.co.in/renault-service/renault-assist.html

              Our Renault KWID stopped with error code in dashboard and wasn't starting. Got towed by on road assistance team and was taken to the nearest service center in Thanjavur on April 22nd 2023.
              We were told that vehicle will be ready within a week, but no proper updates and we are having to call each time and they keep saying today/tomorrow without any proper reason given.
              Please get the issue resolved on priority to avoid spoiling your reputation.
              Renault customer support has been notified about the posted complaint.
              Dear Customer ( kanakmaaya ),

              Please share your contact detail via private message with us so we can assist you regarding the same.
              Renault Customer Care's response, May 6, 2023
              Verified Support
              Dear Customer ( kanakmaaya ),

              We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
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                C
                from Nellore, Andhra Pradesh
                Apr 29, 2023
                May 3, 2023
                This thread was updated on May 3, 2023
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                Registration not yet completed

                Address: Kakuturu village, Venkatachalam mandal, spsr Nellore district, Andhra Pradesh State

                I'm purchased Renault Triber RXZ MT BS 6.2 on[protected]. But till now Registration not yet completed . They are not Giving proper information about Registration....
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                C
                cdmeshwar
                from Chennai, Tamil Nadu
                Apr 28, 2023
                May 12, 2023
                This thread was updated on May 12, 2023
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                Own a Renault Triber RXZ Manual Transmission, purchased in March 2020. as of today done about 24 K Kms. I am prompt in servicing my vehicle. For the past 3 months I have been facing jerking issues in my vehicle if the fuel level in the tank is less than or equal to 2 points. In the jerking phase, the vehicle fails to respond to gear change / accelerator push and vehicle moves few inches with jerky movements. Recently on a long distance trip, vehicle stopped in the highways and had a near hit experience since the vehicle started jerking and fuel level was 3 points (Including Red). Showed the vehicle to Renault Hosur Service Centre. Mr. Shreeni concluded that malfunction of fuel motor pump precipitated the issue. Managed the situation by filling the tank fully and after reaching chennai fixed an appointment with OMR Chennai Khivraj Renault Service Center. They were unable to identify the jerking issue. I kindly request Renault India to arrange for an Service Expert to sort out the issue. thanks.
                Renault customer support has been notified about the posted complaint.
                Dear Customer (cdmeshwar),

                We apologize for the inconvenience caused. We would like to understand what went wrong here. Kindly provide your contact number via message so our team can get in touch with you.
                Dear Customer (cdmeshwar),

                We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
                Dear Customer (cdmeshwar),

                Our team tried to connect with you but was unable to reach you. Kindly share your alternate contact number via message along with your convenient timings so that our team can assist you further in this regard.
                Dear Customer (cdmeshwar),

                We haven’t heard from you. Kindly share your alternate contact number along with your convenient timings via message so that our team can assist you further in this regard.
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                  pratik2605
                  from Ahmedabad, Gujarat
                  Apr 27, 2023
                  Apr 29, 2023
                  This thread was updated on Apr 29, 2023
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                  Renault Kwid AMT Issues

                  Address: Near Dev Kutir Bungalows, Opp Bopal Brts Bus Stop, Ahmedabad

                  I just did my service before few weeks from Renault Service Centre (Parklane Auto Pvt Ltd ) in Bopal, Ahmedabad.
                  On 8th April and they said everything was perfectly fine and on 26th April my car stopped in middle of the road when contacted Renault they said the fuse and sensors and its wiring is not working and he replaced those things and the car again broke down in few hours speaking to Renault again they said now the issue is in...
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                  S
                  sbnagar86
                  from Ahmedabad, Gujarat
                  Apr 26, 2023
                  Apr 29, 2023
                  This thread was updated on Apr 29, 2023
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                  Address: Ahmedabad

                  I bought used car 2017 model which crossed more then 55000 milege in last October and after that i run hardly for[protected] kms and i kept the car in parking for 2 weeks due to my travel was out of city and when I returned i found car is not starting and i had to towed it to Renault service station and then they told issue with clutch motor and asking for 21000 inr, kindly let me know how the clutch motor get issue when the car was parked it was ok and after 2 weeks it got issue ? And do you think any client would be able to afford this type of expenses and what would be there impression on renualt car now ? Kindly request you to replace the parts without any charges..looking forward to your positive response soon.
                  Renault customer support has been notified about the posted complaint.
                  Dear Customer (sbnagar86),

                  We apologize for the inconvenience caused. We would like to understand what went wrong here. Kindly provide your contact number via message so our team can get in touch with you.
                  Dear Customer (sbnagar),

                  We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
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                    A
                    Abhinand Tc
                    from Kannur, Kerala
                    Apr 19, 2023
                    Apr 24, 2023
                    This thread was updated on Apr 24, 2023
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                    Kiger manual clutch plate issue and money loss

                    Address: Kannur

                    Dear Sir/Madam,

                    I am writing to lodge a complaint regarding my car (Renault KIGER, 2022) Which has less than 7000km and purchased on 16th September 2022.

                    On April 16th Night, my car broke down in the middle of the night while I was driving home from family outing leaving us stranded and embarrassed on the side of the road. We were also worried about out safety as the Car broke down in an isolated Strech of...
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                    E
                    Ehsaas Srivastava
                    Apr 13, 2023
                    Apr 16, 2023
                    This thread was updated on Apr 16, 2023
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                    Hi, this is regarding the gear shift in my kwid amt, whenever i am shifting the gear to D or R it says to put on N and it starts beeping.
                    Kindly assist.
                    Renault customer support has been notified about the posted complaint.
                    Dear Customer (Ehsaas Srivastava),

                    We would like to connect with you in this regard and request you to drop us your contact number via message for further assistance.
                    Dear Customer (Ehsaas Srivastava),

                    We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
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                      I
                      i_m_askek
                      from Pune, Maharashtra
                      Apr 12, 2023
                      Apr 26, 2023
                      This thread was updated on Apr 26, 2023
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                      Flywheel Clutch plate shudder issue in Duster AMT

                      Hello Sir/Madam,

                      I have a Duster AMT 2017 model,

                      The vehicle started having Vibration in clutch plate and flywheel at around 32000km after around 3+ years of purchase. I was offered a free replacement of clutch plate and flywheel under extended warranty scheme for free of cost by PPS Motors Wagholi, Pune.

                      Now in 2023 my vehicle has done around 65000 km and the same problem has reoccurred. PPS...
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                      Gaurav_N79
                      Apr 11, 2023
                      Apr 22, 2023
                      This thread was updated on Apr 22, 2023
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                      Air Conditioning for Renault Kiger not working.

                      Address: Delhi

                      Dear Renault team,

                      Having shifted from the trustworthy Maruti Suzuki brand to the Renault brand, I have bought a Kiger car (top model manual) in March 2021.
                      During the initial months, the vehicle was amazing and the Air Conditioned was perfect even in hot summers in Delhi .
                      I sent my vehicle for first service to Renault Okhla service center No B25, Phase 1, Okhla Industrial Area, New Delhi, Delhi 110020, when...
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                      MOHAN SINGH Sikarwar
                      from Bharatpur, Rajasthan
                      Mar 31, 2023
                      Apr 4, 2023
                      This thread was updated on Apr 4, 2023
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                      Address: Bharatpur

                      Dear sir/mam I have purchased a new car renolt kiger rxz AMT last year purchase date 18/04/2022 company dealer saying I am give 5000 Asesris gift voucher, but dealer is not provide asesris gift voucher 5 till now .
                      I am complain company Selse General manager mr. Varun kumar Gaziyabad office & Avadhesh Thakur Renolt Bulandshahr Branch.
                      Or 4 Time complain customer care no [protected] but not resolve my problem last car purchase date to till now
                      Renault customer support has been notified about the posted complaint.
                      Dear Customer (Mohan Singh),

                      We apologize for the inconvenience caused. We would like to understand what went wrong here. Kindly provide your contact number via message so our team can get in touch with you.
                      Dear Customer (Mohan Singh),

                      We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
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                        D
                        Drgokul Raaj
                        from Bengaluru, Karnataka
                        Mar 19, 2023
                        Mar 21, 2023
                        This thread was updated on Mar 21, 2023
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                        Address: [email protected]

                        Myself Kannan and i gave my vehicle for repair as it got breakdown in chennai, Guduvancherry . They have kept my vehicle with them for more than 7 and the way they kept my vehicle was totally unprofessional. I visited my vehicle on[protected] and i found a bottle filled with petrol and i got shocked. The service centre people claiming that they used petrol for cleaning but the door was closed and petrol bottle was inside the car in hot sun. I want a responsible person to contact me at the earliest. Else I'm forwarding this issue legally.

                        Contact me - [protected]
                        Renault customer support has been notified about the posted complaint.
                        Dear Customer (Gokul Raaj),

                        We do not want you to feel this way about us. Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you for further assistance.
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