Renault Complaints & Reviews

Date of Purchase March 25-2017
Renault Noida Dealership delivered my defective product Renault Duster RXZ and since the day I bought multiple problems faced and every-time escalated to Company and dealership. It started with AC, Check engine error, Gear issue, Engine gauge pipe leakage and many more. Every-time I visited the service centre resolves the issue but every 15 days multiple issues coming again and again. I escalated the...

Hi team,

I made a booking for renault kwid climber at your showroom at mg road. They assured me that they will get the car finance and gave me a guarantee of 110 percent.

Unfortunately they were not able to finamce it for me. I was also informed that the booking amount will be redunded back with no deduction which i also have a confirmation on a recorded line. Now they have stopped picking my phone and have...

Pathetic service...
I had ordered renault kwid. I specifically said for what purpose i am buying this, i would like to give wedding gift to my sister. It was very clear conversation from my end that i want delivery on tuesday 4th sep. Finally on same date sales guy mr nadeem had called me and said sir we could not able deliver today bcz vehicle is stuck in mh 02 it will get clear today and will be delivered on 5th sep before 3pm....

Team renault, hello.

My name is lakshmikanth reddy. I have been a customer of renault fluence for the past four years. I would like to take this opportunity to state that i have loved the car and so have my family and friends. It has always been worth every penny. But i just so wish i could say the same about the service i get for this amazing car of yours.

I could draft a novel to vent out my frustrations about...

I have been asked by trident renault bangalore insurance team to transfer the amount of my car insurance but seems to be they are not generating my policy immediately. Not sure why are they holding my amount when they don't raise the policy. Before the amount is sent they call us 100 times for the payment but no response after the amount is sent.

Vishwas
[protected]...

I bought renault duster on jan 2015 and after 20kms. I have been facing gear stuck issue from 1 st to 2. I have reported this and asc bangalore (Trident) has changed synchronizer and pedel.. After that also issue persists. I have went service centre several times for clutch bleeding and result was negative. At 57k my entire clutch assembly has chnaged under warrenty and after 500kms the issue came again.. Here i got to know that renault's...

Iam not ready to pay amount of service charges and service. Iam already comlainted my complaint no[protected]. Iam suffered u people many times warangal service people. And iam loss bulk money why because 2yrs back my vehicle front bumper dammaged iam giving ur warngal sevice center those people intime notcompled repair ur people given after 2months 15 days vehicle deliverd me that tiome ur people dammaged front windscreen and bannet. That...

History :
I bought renault kwid from agra on 13th may 2018. After first service the vehicle was delivered at my residence (Availed pick & drop facility on chargeable basis). The vehicle did not start after standing at the same place after a period of almost 1 month. New battery got fully discharged. On making complaint the vehicle was taken away for repair by the rsa team sent by the service centre, sikandara agra on 17th august....

Hi,

I own renault fluence RJ 07CB 2203 whose all the services are done from the company owned service station on time and is always kept in a very good condition.

There was a mild rain in Jaipur on 28th August and I was travelling back to home from office.All the cars were passing and running smoothly as there was not much rain .Suddenly my car stopped in between the road and it didn't start after it .
br...

Sir, I am writing to inform you that my Reanault Duster car (Regd No-KL-59N-1234) involved in an accident on 25 May 2018. I was not injured, but my car suffered a lot of damage and I brought it to the Renault Service Center located in Kannur, kerala on 26nMay 2018. My car is only 2 years old, and is worth far more than that. I understand that your estimator valued the repair costs as Rs. 8 lakh. But the car is not yet delivered to me as it...

Due the the break down of my car renault india have asked me to submit the compensation claim to the nearest dealer, based on their advise from renault india concern person
I have submitted my claim around 2 months back with details of compensation on letter in renault show room tumkur, based on the advise from the concerned person from renault india.
Its almost 2 months my compensation claim have not been settled....

Hello, sir i am aniket pradeep desai. Sir, the service center of your company is not give the good response to me. My problem is about of speaker. From last 1 year i am suffering from the problem of speaker. They are just doing something and the same problem happens. Also they are taking labour charges. From last 1 year the problem is not solve properly. Now i want the solution....

I got my kwid servicing yesterday. It was 3rd servicing. But today it is not running well. It is shievering. They didnot not fit the the drum or bearing properly. They may have broken somthing what i feel. Cluch is also not working. It was running properperly before servicing but it is now in worst condition. They all are just cheating with the bill and they do not have any responsibility. They take the customer granted.
Customer name....

Dear Renault Team

my name is m.shravan kumar telangana warangal my mobilenumber is[protected], [protected] iam purchasing ur company vehicle 2013 renault pulse RXZ at that time to this time suffering me ur people.my vehicle windscreen broken last month 13th and suggested car servicing, but ur people tiii not completed my problem.almost 1month 15days completed.iam working real estate businees my shedule day after day shuttle...

I am the owner of renault kwid bearing number kl05ap6665. I had delivered my car for repairs to a service centre of renault kwid in nattakom, kottayam. One of your agents rakesh who assisted me was totally indifferent with the dealings of your customers. Today:24th august 2018 after three days of the delivery of my car i had contacted rakesh of nattakom service station for the improvement of the repairs but to my surprise he has not taken...

Dear Concerned,

I am writing this with a heavy heart and really disappointed to see such behaviors of the staffs of Renault Service Center.

Recently I purchased a Renault Kwid and my first service was due for Aug-18. So I planned to go for my first free service on 18-Aug-18, after I reached there during service I found my car to fully scratched on the right side (includes front fender, front right door and back...

This refers to multiple email sent on [protected]@renault.com regarding replacement of shock absorbers and lower arm of scala which were giving trouble since the odometer reading was 25k.
Since than the issue was raised to gen-nextmoters, thane.

I have following with customer care cell since long but no concern was shown by them. Every time i raise the matter, they redirect it to some new service centre.

Kindly...

Sir renault fluence 1.5dci 2012 model
Saturday morning get the error on screen risk of steering locking 🛑. Vehicle break down i inform to road side assistant given to the renault service in hyderabad but they said steering column part has been failed
Estimated cost was 28000rs. But didn't drive any rash but default problem here find it. My warranty has been expired not satisfaction we r..
We paid many services &...

28th july 2018, 13th aug 2018

Traffic in bangalore is not new. All cars need to have the resilience to perform optimally for 1 hour in the 1st and 2nd gear.
Yesterday after driving for 1 hour in the 1st and 2nd gear continuously, i was not able to change the gear from 2nd to 1st or 1st to 2nd.

The only way i could change the gear was to switch off the engine, change the gear and then power on the car....

I own a renault duster 110 ps rxl 2015 model vehicle, i have purchased the car from renault hubli. From last more than 6 months i am facing an issue in gearbox, gear gets stuck while shifting from 1st gear to 2nd gear. Most of the time it happened at the middle of heavy traffic which was annoying and i have struggled a lot to shift gear from 2nd. Many times i have reported the same issue in renault hubli service center but never got a proper...