Renault Complaints & Reviews

Team,

Please look at the services that I have taken in the past, every time team manipulate the actual issue [ yes they could because I am a new in this field ].

Speed varies all of a sudden
Acceleration is not in my control
Vehicle stopped twice over road and it took 25 min(s) to restart however, road side assistance says that they can come by 45 min(s) . Worst case is that we can't move the vehicle...

I purchased a Renault Duster AWD from Aruna Motors Nellore and after two years the car developed some issues with the fuel injectors which i have come to know later. Initially while driving the car used to shudder and two error lights came up. Immediately i took the vehicle to the above mentioned service centre . They took in the vehiche and a day later returned it saying that all is fine. The same thing happened twice and i went back again...

I have raised a complaint with renault 1 month before about my gear box. Gear gets stuck while moving it from 1st to 2nd or 2nd to 3rd and vice versa.
I had taken my car to renault service center, baner, pune to fix the issue. I dont know wat they did with the car in 10 mins and said issue is resolved. But it is not yet resolved.

Complaint number from renault:
Survey service complaint[protected] renault baner...

I have booked a renault kwid from renault yamunanagar (Payment id [protected]).

Dealer is charging rs. 6490/- as logistics charges above ex-showroom price.
Also, renault customer care representative says that i will have to pay the logistic charges as these are the expense of transportation from renault, chennai plant to dealership.
Since ex - showroom price of vehicle varies from place to place due to transportation...

Hi,

My car met with an accident on 19th july 2018 and was sent to the workshop the same day. I have been following up for last 18 days, an advisor assigned for the job wouldn’t inform, the branch head doesn’t take calls and the reception is clueless.
This is frustrating when right from
Advisor to the head of the workshop give excuses of non efficiency instead of solving your problem.

I landed...

Purchased date october 2017

The offer was 10 grm gold coin

Still i don't found any kind of offer...
My car name is kwid climber
My details is below

Name sumit varma

Dealer name sivasagar renult (Basudev motors jorhat)

My address mackeypore, p. O. Mackeypore. Police station. Nazira. District name sivasagar
Pin code number. 785685
Landmark....

Follow on complaint (#71134) renault kwid amt engine stoppage
Dear renault,
I have raised my complaint of renault kwid engine stoppage in 6th july18 (Complaint number #71134). So far no action been made from your end. You guys are simply telling to forward the personal detail to contact us. It’s really a name sake since there is no firm action taking place. I have shared all my requested details already but no update so far,...

I bought renault duster in august 2016 considering the ride quality, robust build, long term ownership, go anywhere attitude as usp for the car. However, my ownership turned out to be terrible with following primary issues within 6 months of time
1. Loud metal knock sound that occurs inconsistently and especially in slow stop/go traffic in first gear

The visit to different service centres has not resolved the issue and...

My name is Rahul and I'm using Kwid Climber Automatic variant. I'm facing
the issue with Gear knob of this car from day one. In running mode car
ignition turns off automatically and starts displaying all the three modes
(DNR) in the console. The issue can occur anytime and it becomes very
dangerous on the highway because I need to stop the car in mid of the
highway to get this ignite again. This issue has...

Dear sir renult company maine 6 month pehle kwid gadi khareedi thi jb se maine gadi kahreedi hai tb se aaj tk meri gadi ka window system center look kam se kam 8 se 9 bar kharab ho chuka hai har bar company me jakar sahi karwata hu 15 se 20 din k bad phir kharab ho jata hai company me maneger agent kisi ka bat karne ka tarika sahi nahi hai mujhe har bar dubara kharab nahi hoga kehkar gadi de dete hain
Sir please aap logo se mera anurodh...

This is the worst car anyone can have. The monsoon is going on and the car's front seat get all wet and the water is even getting in all the time it rains. That is still giving a positive hope if car is running fine.
It suddenly stopped after 20kms drive from my home to a function and did not even getting any current while i try to start it. I literally left my car in the hotel as there is nothing i can do with a dead machine. br...

This is the worst car anyone can have. The monsoon is going on and the car's front seat get all wet and the water is even getting in all the time it rains. That is still giving a positive hope if car is running fine.
It suddenly stopped after 20kms drive from my home to a function and did not even getting any current while i try to start it. I literally left my car in the hotel as there is nothing i can do with a dead machine. br...

Dear,
Highlighted concern is been addressed but not rectified.

1) now problem which i am facing is like once or twice in a day and it can happen anytime /anywhere, mostly in bumper to bumper traffic. Now when i visit renault faridabad dealership they drove the car for 2 kms, but they didn't find any issue, but i am still facing the issue.

Now got to know from many other reviews that duster also faces...

I have purchased renault kwid manual full option white variant on july 7th. Just a three weeks of running i have faced gear problems. Fifth gear is not working. I have contacted with the showroom and now my vehicle is with them. They are saying gear box is complaint. Within three weeks of time a new car is facing such a problem. This is really pathetic. I need my car at the earliest or else you have to replace it. The service dept is not...

About two months ago i bought a zero renault capture 2018, chassis 717617, motor 3851, reached 2500 kilo until now, and found strange sounds, i went to the agent twice at two deferent places, during the first time i was treated with a very bad way, overall no one discovered what the strange sound is! The sound still exist when i turn right or left! What can i do?...

I purchased renault kwid amt from your thrissur show room for my son on
December 2016. After one year of smooth driving, some sort of starting trouble occurred occasionally. On 14/7/2018 it broken down totally. We informed the company and they took the car to the show room work shop.
Now it is more than 10 days and so far the default of the car is not cleared.
We are contacting your thrissur show room work shop frequently...

I have purchased renault kwid on 04/07/2018. I paid 4, 45, 474.00 rs on delivery time. Dealer of renault showroom chandrapur gave me invoices/receipt of only 419019.00rs and showed 16, 548.00rs as excess amount and ready to refund it but remaining 9, 907.00 rs also i paid as extra amount. Manager of annati renault showroom, chandrapur refused to give me return that amount. He told me that 9, 907.00rs charged as rto service charge, which is...

I perchase a new renault Kwid two month back from bhubaneswar, odisha. After one month the vehicle show acceleration problem. i talked to the customer support and give my vehicle to the service station. They assured me to solve the problem but till date the same problem i face again and again.during my drive it stop automatically.During this two month the vehicle shows this problem many a time, and the renault people are not in a position...

I bought Kwid car in 30th june 2017. I also faced engine issues twice. Suddenly car got stopped. When i called customer care they said to find local mechanic and start the car by the support of another car. 2 times i had to bear it. But still i suggest kiwd car when some one ask.

Actually before 2 months my car met with small accident and back dicke got bent and front very little damage. i took the car to Renault Car service...

Dear Renault,
Today I have visted your service Center but very disappointed due to got the massage from service executive that oil chamber is seepage due to off road driving & I am very confident that there is no damage found on old chamber so how it’s pasting is not covered under warranty.
Please help to get this resolved my details as mentioned below

RC No. MP41 CA 7103
Name : Vikas Adarsh
Model:...