Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar nh1 on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
Verified Support
Mar 19, 2019
Renault Customer Care's response Dear Customer (Sunikshit),
Please check your private message and share the details for us to assist with your concern.
Verified Support
Mar 20, 2019
Renault Customer Care's response Dear Customer (Sunikshit),
As checked, we understand that our team has contacted you on your mentioned concern. Moreover, we've noted your feedback and have shared with our team. In case of any support required please feel free to contact us at[protected].
Verified Support
Mar 27, 2019
Renault Customer Care's response Dear Sunikshit,
Please check your private message and share the details for us to assist with your concern.
Verified Support
Mar 27, 2019
Renault Customer Care's response Dear Sunikshit,
As checked, we understand that our team has contacted you on your mentioned concern. Moreover, we've noted your feedback and have shared with our team. In case of any support required please feel free to contact us at[protected].
Verified Support
Mar 31, 2019
Renault Customer Care's response Dear Sunikshit,
As checked, we understand that our team has contacted you and noted your feedback in this regard. In case of any support required please feel free to contact us at[protected].
Verified Support
Apr 06, 2019
Renault Customer Care's response Dear Sunikshit,
We understand that your experience with us has not been pleasant and will definitely forward your feedback to the concerned team. Do let us know in case you face any issue in the future, we're here for your help!
Apr 13, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Updated by Sunikshit, Apr 12, 2019
BAD EXPERIENCE FROM BENCHMARK JALANDHAR (MISBEHAVED, ABUSED, JOB NOT DONE)
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 18, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 19, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 21, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 22, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 23, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 24, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 25, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 26, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 28, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 29, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 30, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 31, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 01, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 02, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 04, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 05, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 06, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 07, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 08, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 09, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 13, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 14, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 15, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 16, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 18, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 19, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 20, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 24, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 24, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 24, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 25, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 26, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 27, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 28, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 29, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 30, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 02, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 03, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 04, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 05, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 06, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 07, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 09, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 10, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 11, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 12, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 13, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 17, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 19, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and 54abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 20, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and 54abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 21, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and 54abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 24, 2019
Updated by Sunikshit consumer complaints logo
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Car Service CentersRenault misbehaved and job not done
[Resolved] Renault — misbehaved and job not done
1 Review
Ludhiana, Punjab, India
Sunikshit on Mar 18, 2019
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar nh1 on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
Complaint marked as Resolved
May 7, 2019
Complaint Status
[Mar 18, 2019]
Renault customer support has been notified about the posted complaint.
Verified Support
Renault Customer Care's response, Mar 19, 2019
Dear Customer (Sunikshit),
Please check your private message and share the details for us to assist with your concern.
Verified Support
Renault Customer Care's response, Mar 20, 2019
Dear Customer (Sunikshit),
As checked, we understand that our team has contacted you on your mentioned concern. Moreover, we've noted your feedback and have shared with our team. In case of any support required please feel free to contact us at[protected].
Verified Support
Renault Customer Care's response, Mar 27, 2019
Dear Sunikshit,
Please check your private message and share the details for us to assist with your concern.
Verified Support
Renault Customer Care's response, Mar 27, 2019
Dear Sunikshit,
As checked, we understand that our team has contacted you on your mentioned concern. Moreover, we've noted your feedback and have shared with our team. In case of any support required please feel free to contact us at[protected].
Verified Support
Renault Customer Care's response, Mar 31, 2019
Dear Sunikshit,
As checked, we understand that our team has contacted you and noted your feedback in this regard. In case of any support required please feel free to contact us at[protected].
Verified Support
Renault Customer Care's response, Apr 06, 2019
Dear Sunikshit,
We understand that your experience with us has not been pleasant and will definitely forward your feedback to the concerned team. Do let us know in case you face any issue in the future, we're here for your help!
Updated by Sunikshit, Apr 13, 2019
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Updated by Sunikshit, Apr 12, 2019
BAD EXPERIENCE FROM BENCHMARK JALANDHAR (MISBEHAVED, ABUSED, JOB NOT DONE)
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Updated by Sunikshit, Oct 18, 2019
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Updated by Sunikshit, Oct 19, 2019
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Updated by Sunikshit, Oct 21, 2019
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Updated by Sunikshit, Oct 22, 2019
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Updated by Sunikshit, Oct 23, 2019
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Updated by Sunikshit, Oct 24, 2019
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Updated by Sunikshit, Oct 25, 2019
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Updated by Sunikshit, Oct 26, 2019
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Updated by Sunikshit, Oct 28, 2019
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Updated by Sunikshit, Oct 29, 2019
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Updated by Sunikshit, Oct 30, 2019
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Updated by Sunikshit, Oct 31, 2019
Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstand
Dec 25, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 26, 2019
Updated by Sunikshit Misbehaved, abused, job not done
No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 27, 2019
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 28, 2019
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 28, 2019
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 29, 2019
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 31, 2019
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 02, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 05, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 06, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 07, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 08, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 10, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 13, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 14, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 23, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 24, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 27, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 28, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 30, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 01, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 03, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 05, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 07, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 10, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 12, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 14, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 17, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 19, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 21, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 24, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 25, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 28, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Mar 02, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Mar 06, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Mar 08, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Mar 11, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Mar 13, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Mar 15, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Mar 19, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Mar 21, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Mar 23, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Mar 26, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Mar 28, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Mar 30, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Apr 01, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Apr 03, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Apr 06, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Apr 08, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Apr 10, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Apr 13, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Apr 15, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Apr 17, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Apr 20, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Apr 22, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Apr 24, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Apr 26, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Apr 28, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Apr 30, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
May 02, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
May 04, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
May 06, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
May 08, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
May 11, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
May 13, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
May 15, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
May 18, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
May 20, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
May 22, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
May 25, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
May 27, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
May 29, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
May 31, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 02, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 04, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 08, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 08, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 09, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 10, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 11, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 12, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 13, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 15, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 16, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 17, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 18, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 19, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 21, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 22, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 23, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 24, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 25, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 26, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 27, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 29, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jun 30, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 01, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 02, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 03, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 04, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 06, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 07, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 08, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 09, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 10, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 11, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 13, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 14, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 15, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 16, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 17, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 18, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 20, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 21, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 22, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 23, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 24, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 25, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 27, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 28, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 29, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 30, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jul 31, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 01, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 03, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 04, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 05, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 06, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 07, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 08, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 10, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 11, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 13, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 13, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 17, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 18, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 19, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 20, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 21, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 23, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 24, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 25, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 26, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 27, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 28, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 29, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Aug 31, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 01, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 02, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 03, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 04, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 05, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 07, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 08, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 09, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 10, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 11, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 12, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 14, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 15, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 16, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 17, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 18, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 19, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 21, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 22, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 23, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 24, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 25, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 26, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 28, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 29, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Sep 30, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 01, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 02, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 03, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 05, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 06, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 07, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 08, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 09, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 10, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 12, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 13, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 14, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 15, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 16, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 17, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 19, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 20, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 21, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 22, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 23, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 24, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 26, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 27, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 28, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 29, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 30, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 31, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 02, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 03, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 05, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 06, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 07, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 09, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 10, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 11, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 12, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 13, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 15, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 16, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 17, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 18, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 19, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 20, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 21, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 23, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 24, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 25, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 26, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 27, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 28, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 30, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 01, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 02, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 03, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 04, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 05, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 06, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 07, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 08, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 09, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 10, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 11, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 12, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 14, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 15, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 16, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 17, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 18, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 20, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 21, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 22, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 23, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 24, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 25, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 26, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 28, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 29, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 30, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 31, 2020
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 01, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 02, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 04, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 05, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 06, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 07, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 08, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 09, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 11, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 12, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 13, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 15, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 15, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 16, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 18, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 19, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 20, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 21, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 22, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 25, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Jan 27, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 02, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 06, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 09, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 11, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 16, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 18, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Feb 20, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Oct 30, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 08, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 12, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 20, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Nov 26, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 03, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 10, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
Dec 17, 2021
Updated by Sunikshit No solution so far ...
FIND THE DETAIL ...
Suffered, misbehaved, bad dealing by the staff and engineers of renault service center benchmark jalandhar on jalandhar - amritsar road. I have spent about 3 hrs.in waiting and the job not done. Mr. Harpreet is very very irresponsible person. Mr. Narinder (Denter) doesn't have the proper knowledge of his job. He is very illmannered person. He doesn't know how to deal with the customer. He started debating and abused. Even he challenged me by telling his name that the complaint against him may be submitted / raised anywhere, he doesn't care and bother. Such people spoil the image of the big companies. It's very very bad. A bad experience and a bad day for me.
I made a call to the service center on 16th march at 10.34am (At the numbers [protected], [protected], [protected], [protected]) to know the workshop timings and the availability of denter. Mr. Harpreet confirmed me that the workshop will be open 9.30 ~ 6.30 & the denter will be available there & i can visit anytime.
I visited there at about 3.30pm. They asked me to wait for 1 and half an hour. Till 5.44pm, nobody properly attended my vehicle. I left the workshop at 5.50pm. I gave all the detail to customer care at 5.50pm at their toll free number [protected].in between whatever the episode and show created by the staff and engineers is mentioned in the first paragraph.
In view of above, i suggest to all viewers / honours and the people who are thinking of buying renault product to be very very careful because they will not get better after sales services. Moreover, their agencies' working staff and engineers are also very very illmannered. They start abusing and fighting with the customers.
GM of Renault Benchmark Jalandhar called me on 30.03.2019 at my mobile from the their contact number [protected] to know the facts which I have already explained a number of times. Moreover, I hope, they must have all the information recorded in the service agency and through the CCTV available there. Instead of taking any stringent action against the persons involved they are just killing time.
Reply from Benchmark, Jalandhar after 9 (Nine) Gentle Reminders
Quote…
Rakesh Kumari Sharma
1:49 PM (48 minutes ago)
to me, In
Dear Sir
Greetings!!
With the reference of emails and reminders shared by your good self, we would like to apprise you once again that required explanations have shared with your good self telephonically and email by undersigned and top management of Benchmark Motors.
Rest your request to terminate the Denter Mr. Narinder Singh cannot be fulfilled, as per our investigation there were some misunderstandings in reported concerns which has been clarified as per recent communication.
We are again requesting for your kind understanding and trust on the same.
Regards
Unquote…
My Reply ….
No misunderstanding...
Your people intentionally misbehaved and abused ...
Also, job not done..
May be, you have given such training to your commercial and technical staff which is absolutely not good, specifically for Renault group...
You are becoming a safeguard of wrong people...
Waiting for your reply...
Some updates of my communication with Benchmark Jalandhar
- you people are taking this episode / issue in a very easy manner
- you keep yourself at my shoes and re-think about your explanations
- I have spent one day + fuel (to and from) Ludhiana - Jalandhar
- your people misbehaved, abused and job not done
- how can it be possible for me to face such bad / ill-mannered people???
- moreover, you are backing such type of ill-mannered people which is an another issue
- this is not the explanation
- you are running away from taking the responsibility on the blunder done by your people
- also, it's surprising, people like you at such an higher posts, backing such ill-mannered people who have no sense of how to deal with the customers
- there is lack of proper training on humanity, courtesy, workmanship and technical know-how
