Renault Complaints & Reviews

I bought the kwid 1000cc in sept 2017 at malappuram, in my car Accelerator pedal sensor is damaged, i contacted with my nearest Renault service station. they don't have the spare, service center gays tell me spare will get with in 2 month...that much time i have to wait it...this is actually a manufacturing defect...please give me an fast and complete solution for this complaint.
Mob: +91-[protected]
Email: [protected]@gmail.com...

Dear Team,
Greetings for the day !
I am writing this email regarding my brand new duster Chassis –MEEHSRCFFJA005175 driven only 2000 km lying on the workshop for wiring harness replacement without any courtesy from the Dealer.

Kindly find the below mentioned email for your reference, I trust this brand & service that why i bought top end duster from Renault. But finger crossed for new surprise!!! I am really...

This is to bring to your notice that i had purchased kwid climber automatic bearing registration number ka.50. Z.1017 on 25.10.2017, from your yelhanka showroom. Car has travelled approximately 9523 kms and i have been diligent enough to get the car serviced in a timely manner as prescribed by your company personnel.

From the time of purchase of car i have been experiencing a lot default and repeated break down of the car....

The issue that i have experienced was: i have purchased renault kwid just one month back, it has
Problem in exllator paddle issue and required for repaint for side bumper, they promised to deliver on
Same day delivery but failed to deliver

Later they told monday will be delivered but now they are telling wednesday. Is this way to handle
Customer??...

From,

Mariyabi Musthafa
cholakkal
malappuram
[protected]

To
The Manager Nissan Renault Financial Services
Chennai,

Sir,

Sub :Loan amount deducted twice in current month from my car loan account (Loan number RMAL048635)

I would like to bring Your kind attention and expected an immediate solution for the below mentioned grievances,...

I have same issue with my duster 85 ps. I have complained it to the baner service station but initially they tried to deny but afterwards they said that it is not that serious. I am worried about my decision and my choice of vehicle. Its a very serious problem from companies point of view also. We spend our hard earned money for such a so called reliable brand and they are giving you a toss. Renault company should spend some money on this...

I bought renault kwid 1.0 l on sept 2016. Recently the silencer was cut and had to replace it (Jan 7 2019). I was not able to get warranty even though it was not an accident or from normal wear and tear. The cut looks like a manufacturing defect. Attached picture of the same. Deeply disappointed with the quality of kwid and warranty policy. Please improve your build quality and refund the amount paid for silencer (Trident renault, white field:...

Renault company is the worst company i have ever seen first of all service centre is not near me is somewhere in chandivili which is 30km far then parts r not available i just completed 40k km and turbocharger creating problem how can this company charge 14lac for a car and installing such a useless parts hope sharing my number and address will bring u to atleast notice my problem (Saba naaz shaikh mob. No.[protected] add : sumer park bldg...

Dear team,

Reference: renault kwid rxt (Kl-66-a-1051)

Due to the flood affected at kerala on august 2018, my car sank up to the headlight level. As per my intimation, on 5/9/2018 your road side assistance team tow the above vehicle [renault kwid rxt, 700cc] to your tvs renault kottayam, nattakom service center for a full service. Because of my regular contact, after one month they told me that my vehicle is...

Hello Sir / Madam,

My Renault Duster (TS09-ES-4080) was break down on 25th Dec December. For that I have raised a complain. vehicle was towed from location and transported to Kondapur Service Station (Hyderabad).
25th Dec: Duster - Break down
26th Dec: I went to service station. Mr Charan is allocated as service adviser. When I asked about the problem. He discussed with the technician. But he is not sure, which...

Hi,

I am owning Renault Duster PS 85 with number plate KA51MG 5833. I have complained in last two service about gear change problem where gear gets stuck and it becomes to hard to change the gear from neutral to 1 or 1 to 2. I have given my vehicle for service today 28/12/2018 and made the complain again. The service adviser has advised to change/replace the entire clutch costing 24K. While googling out I found that this the...

Hi,

I am owning Renault Duster PS 85 with number plate KA51MG 5833. I have complained in last two service about gear change problem where gear gets stuck and it becomes to hard to change the gear from neutral to 1 or 1 to 2. I have given my vehicle for service today 28/12/2018 and put the complain again. The service adviser has advised to change/replace the entire clutch costing 24K. While googling out I found that this the...

Windshield glass of my car had been broken by unknown reasons and the car had been handed over to bench mark motors on 18th dec2018. Then we requested for insurance claim and the we realized that the premium amount was not paid by the dealer, gen next motors, vashi to bajaj alliance. After 9 days of communication i have received an email from bench mark motors that, i have to pay amount for the repair work. I paid the premium when i purchased...

Driven 30 k kms only in last 4 years. Started facing gear shift issue after 20k kms. Clutch master cylinder and pedal have been replaced. Still issue persists. Now i ve been advised to change the clutch assembly.
Checking the internet we can see - its a common issue
This shows there is manufacturing issue in duster. How can a vehicle branded as an suv can have these issues at 20-30k kms. If its an suv it should have good build...

I have renewed the inurance policy of my renault duster two months before, but i didnt get the original copy of the insurance policy yet. I got a covernote letter from the person who came here to renew the insurance policy. But it is valid only for 60 days, now the 60 days time period is over, what should i have to do? I have called the authorities several times for this issue, but i didnt get any solution. From tomorrow onwards i cant get...

Dear sir/madam,

I inform that i anil kumar from aligarh (U. P.) and i was brought kwid car from may 2016 in aligarh.
Big fault in kwid car inside come to any insect like mouse, snake e. T. C. Anytime in outside parking.

1. One day mouse died on ac device and big smell in car all times and complain the showroom but no solve the problem, services manager said to me this is not our fault and i have no time,...

This is to inform you that i have booked renault kwid RXT O 1.0cc from solan branch on 17 feb 2017. After 1 month i have cancelled my booking. Brach executive said submit your reciept at branch. I have submited reciept and they write down my bank account information and said. Within 2 3 months your amount refunded online. But after 3 months i called solan branch they gave me other numbers to contact. But no response from there side. I have...

We purchased new renault duster petrol rxs a week ago by paid rs 9, 14, 000/- as ex showroom price. However renault tumkur had given us the original invoice for only rs 9, 09, 000/-. When we expressed our willingness to go to consumer court on this, they have given me a revised invoice for rs 9, 14, 000/- which is fake.
Kindly resolve this and refund rs 5, 000/- excess i have paid. If i don't get this resolved in next 24hours, i will...

I own a renault duster petrol vehicle. After the second service performed by Renault Kalamassery kochi team, vehicles pick up is lost as well as the mileage. In addition to that several dents were made in the vehicle. This shows that our vehicles are not given any importance or care by them.
For the same, i want to register the call via toll free, however they dont respond to the calls properly - rather keep the calls on long hold...

I own a renault duster 85 ps rxl 2016 model vehicle from ghaziabad. Post last service in july'18, i am experiencing issues in upshifting gear from 1st to 2nd. This is particularly happening in heavy stop and go traffic but otherwise the gear shift is smooth. Also, the issue is not with any other gear shift.
During the issue, the gear lever almost jams at 1st gear and refuses to shift to 2nd gear. After putting lot of effort, the gear...