Renault Complaints & Reviews

Almost 13 days have been passed. I have not received any call from the renault showroom in indore.

Their service manager name mr. Byasji no. [protected] having the holiday of almost 4 days for dausshera for all the staff. He told us not to call on this number for 4 days.

The problem with the car was only two ac was not working properly & the car is making some noise.

The support from service team...

Dear sir i wants to draw your kind attention regarding regular fault in engin stop light in past two months three to four time the engin stop light automatically indicate on meter cluster,
sir first time we send it by traler to your Bareilly dealer .
second time Bareilly send service engineer at Shahjahanpur for to chain the car .
in Bareilly after the job the stop light comes again .
sir now engin stop light...

Dear Sir/Madam,

I have purchased Renault KWID RXL on 24.12.2015. The only reason for this purchase was Renault’s massive advertisements about the highest fuel mileage of 25.17 kmpl in the segment. But it is found that they are cheating customers on this. My car is giving mileage of only 13 to 14 Kmpl on highways and its without running AC. With AC, it drops drown to 10 to 11 kmpl.

Now, I am feeling cheated...

Dear sir,

Sub: recurring complaint for my new renault kwid.
Ref: vehicle engine no. b4aa400e004679, chase number-meebba007fa305197
I write to inform you that i have purchased a renault kwid from your authorized dealer t v sundrami iyengar & sons pvt ltd - mavoor road, calicut, kerala, india-673004 on[protected] for an amount of rs.3, 62, 668/- excluding tax and insurance charges.
I regret to inform you...

Hi, m proud owner of renault kwid car. M satisfied wid car no issues till now.. But in rainy days my boot space n petrol tank cap space flooded wid mud, m residing at ratnagiri. N m comfortable to get service from panvel center but now i came to panvel n people from serv. Centr givin me excuse n asking me to come on wednesday. M leaving mumbai on tuesday.. What should i do.? Before coming to mumbai i asked d executive abt my issues n they...

Very poor service after sales service. At service centre no techician is having knowledge and no accountability for them.
No reponsible person is there to take care about the vehecles.
I purchased the duster rxl 85 with rear sensor with showroom fitted,
After one month it was not worked, when i contacted them there is no response available they advised to get the same rectified by some outside garage.

When...

I have booked renault rxt(o) six months ago in renault secunderabad branch, the dealer has told me the waiting period would take around 2-3 months time, for which I agreed as I had apply for bank loan in the mean time. But after 6 months also the dealer says the car has not come and he is not aware of a tentative date as well. Despite of my repeated asking, he has no information in regard. I have paid an advance of 20, 000 which is stuck...

Dear sir? madam
Please find the fwd complaints and do the needful to get the booking amt urgently.
T. j. kumar
[protected] — original message —
From: jayan kumar
Date:12/04/2016 7:26 pm (gmt+05:30)
To: bindhu. [protected]@tvs.in
Cc:
Subject: request for kwid booking cancellation of booking id kapp 130467, dt: 10.10.2015

Dear sir/madam

With ref to my telecom...

I booked a renault kwid in renault omr showroom, chennai and got delivery in march 2016. During the booking i made additional payment which i was supposed to get refunded. From april 2016 i am contacting the branch manager and the sales representative, but still i have not recieved the refund. Every time they are coming up with some cooked stories and say that i will get the amount the next week. But it is not happening. I am totally frustrated...

Dear renault Team,

in avia service centre no staff is ready to short my car issues like
front bumper fitment -
driver side window sound - facing problem last 5 month
mileage 13-15 kmpl ( with out AC) on high way
and not pick proper pick at traffic even in first gear.
engine sound create bad image in market,

as we pay labour cost but avia service centre not giving a service...

Recently i reported to the complaints about my vehicle duster rxe model headlamps crack
And i approached renault. Kannur
And they said. Regarding the issues we want to take the images. And get the approval from company. So you have to wait one week time. Then i waiting 9 days over. I have recived the call from service manager at renault kannur. And their
Aid the company not approved of your warrenty due to your park...

I have purchased a renault KWID last month in Kolkata. The mileage that the sales executive and the advertisement said was more than 15. But my car is giving a mileage of 7Km/Litre in city. There is some accessories issue also. After complaining several times, there is no response. I have sent my car several times in 1 month to the workshop but my problem still persists. Kindly look into this. My contact number is [protected]...

Regarding complaint on 28 th se p 2016 After writing this I called Renault no of times they said very politely that they will take care but 4 days past nothing happened I ask them to give the no of area manager they denied . Now in such situation I am left with no option other than to file a case in consumer court . I am feeling cheated by Renault A. N mishra...

I got the delivery of my renault kwid on 13th of sep from GEN NEXT MOTOR, JOGESHWARI EAST.
I had asked for a special number for my car and they couldn't fulfill the need for a week, then finally i decided to take automated number from the rto that also they couldn't complete till 28th of sep.
Very poor after sales service, no feedback from their end .

i will never recommend anyone to buy from them, worst experience...

I met an accident an i filled a claim at renault service centre okhla . The left front wheel and its arm get damaged . The service centre after rectifying the problem delivered me the vehicle on 28 th sep 2016 . after getting the vehicle while i was returning to home the same wheel which the service centre had repaired came out . it was god grace that i just met a minor accident as my vehicle was at very low speed there but this way i lost...

On 25th of august we bought a new renault kwid from renault showroom A-5 kailash colony, new delhi-110048. Since they are either not picking up the call or not answering properly... I called them many of times regarding RC and permanent number of car.. But every time they we will call you within a week, but they never call back. They never provide proper information, earlier before buying the car, they use to call us everyday. Now we are...

Dear sir
My name is shenbagapandian. i have bought a kwid RXT on Feb 16. On 17.09.16 Saturday morning my car was struggle in running while below 1 km. After i communicate to kiviraj pearl Renault chennai customer care service. 19.09.16 Monday evening they informed engine oil sump was damaged, this damage cause affected in engine. (That oil sump was plastic). After that i inform to them take service through insurance (video con liberty)....

Dear sir/madam,
I have purchased kwid rxl on 28.03.16, after being convinced by your adds as well as by trusting the words of your salespeople at your kharagpur showroom, of your dealer m/s pruthi autotech pvt. ltd. now i am sorry to say that i feel cheated by your company, when i am getting the milage of 10 to 10.5 kmpl. even on highways, as against your declared milage of 25.3kmpl. this is apart from the minor other that i have...

I have purchased Renault kwid from nagshanti Renault at belgavi Karnataka on 7th July 2016. One Mr.annd hongal has attended.I have paid rs.469140/_as per the list enclosed. When asked for receipt he told he is busy today he will give file along with registration. On enquiry it is found that neither he has done add on insurance nor extended varrnty. Till today I have not received the R C card. In addition the Rto agent has taken rs.1500/_...

Sent my vehicle for service in july 2016. still not received back
I have a renault duster (2012 model) which i have purchased from khivraj motors, mount road, chennai in october of 2012. i have been using the car in a regular fashion (driving on an average 64km per day) so far. recently (29th july 2016), i send the vehicle to khivraj service station in omr, chennai for taking care of a front left suspension noise. at about that time,...