Renault Complaints & Reviews

Sir, i had given my car renault duster up374432 5 days back to crystal automobiles pvt. ltd. (a-13/17, meerut road, ind. area, ghaziabad-201001 (u. p.) your authorised service center. for ac and car service as on 5/8/16. but at that time they said that they will deliver my car with in 2 days days, but for the last five days they are saying that the car will be deliver by evening, but till now they didnt deliver my car. and today when i called...

When we suppose to go for service we handover our vehicle to your service station, what we expect that kind of service they are not delivered.

You should improve good skills and having knowledge about vehicle that kind of manpower you should recruit, otherwise sooner you loosing your market
You have to give importance for quality not for quantity and make sure complaints should be solved not for suggestion its our request...

Car No. ( TN 11Z 8595 Given for Service on 27/5/2016 . Till date not returned nor replacement stand by car provided .
Reason : Parts and components not available in India. Sent to France for repairs .
More than two months I am Inconvenienced that is leading to a huge cost for travel to my office and back ....

I kommi sivakumar purchased a duster 110ps top-end model in 2014, but it met an accident after one year and with all formalities i handover the vehicle to showroom at tirupati in 2015 for repairing. After a long time that is 1 year 3 months later the vehicle is ready with all duplicate parts and they changed the original and manipulated with some brake down vehicle parts and making the bill with new parts and at last the vehicle is delivered....

First of all i advice general public not to purchase the duster cars, because it is hell of a car.
Regarding my complaint, i would say that i purchased my problem from renault mangalore (The very showroom and the service station in mangalore is a dirty place to be in with its shabby ambiance and shabby representatives). Soon after the purchase of my problem, it started giving problem and i had taken the same to the renault surgeon...

I had given my car renault duster no. Pb10ew1718 to the padam motors, ludhiana for repair as on 15/07/16. They have to fit new digy, rear mirror and rear bumper at that time they said they will deliver the car with in 8-10 days, for the last ten days they are saying the car will be deliver by evening. Earlier they were saying they don't have digy, on 01/08/16 they said they don't have painter. Today they are saying they don't have rear mirror....

This complaint is regarding the bad services of service center in malaysia. Renault malaysia give a lot of empty promises during the time before you but renault car but all this are cheating after you but renault car. And you will get back the things only after you make an complaints. I really don't understand a international brand will provide this kind of service.
Hope can get any information regarding where can i make complaint......

It's rainy season now and i am praying god not to wet my kwid more. Whenever it happens rain water gets inside the car and i stink very badly. When i saw water first time inside my car i assumed not to lock the window or doors properly and i pulled out the water by my own after 1 hour of struggle, with assumption that it was my fault. But, on very next day when i was driving my car and rain was started again, water started coming on floor...

Hello,

I had purchased a renault kwid car from kerala – pathanamthitta showroom on 08-july-2016 but i find lot of discrepancy & am unhappy with the vehicle current performance as well.
Please find the details below:
Payment done to renault showroom panthanamthitta - tvs:
1. 19/04/2016- rs.10, 000/- for booking (Online)
2. 30/06/2016- rs.329, 000/- (Online)
3. 04/06/2016- rs.98, 943/- (Cash)...

Iam owner of renault duster 2015, still in warranty period, my car got brake down while driving 2days back, it was taken to workshop, people reported that my clutch plates got burnt, and these are wear and tear items, for that i need to pay, how can a car clutch plates be burnt, in less than a year, i hav been making calls, no one is helping me out, customer care center people have very poor compliant, its ridiculous on the part of renault,...

Sir,

This is to inform you that i bought kwid on 3rd july 2016 and on 4th door handle got broke. I contacted the aseem autos yamunanagar (Haryana) but still not getting any reply from them.

Its very uneasy for me to drive the car as driver side door handle broke and it creates too much uneasiness for me to drive the car and seeing the service level of your company in comparison with maruti.

Mukesh...

Hi i purchased duster in jan 2015. its registration number is ts03ee5556. about 45 days back i noticed the power steering is getting heavy. took the vehicle to service centre in warangal. problem was rectified and again it recurs. service personnel tells me that there is a fluid leak in the power steering and they said they need to contact the company for remedy. take this as complaint and please help me to rectify the problem.
br...

Dear sir,

I bought renault duster 110 psi last november 2015 (about 8 months ago) from nanavati renault motors bharuch gujarat.

My vehicle number is gj - 16 bk 3996.

Last month my vehicle met with an accident in surat due to which it had to be sent for repair. for which i contacted nanavati motors bharuch and they picked up the vehicle on next day. after that my ordeal started.

1)...

Pathetic service given by renault india (nagpur) - really very bad experience. (company as well as staff)

This is relating to my experience with the renault service lately. honestly this has been a terrible experience. this has affected me sentimentally and inconvenienced me to no degree.. i cannot explain my pain in this email and hope someone reads and acts on this email.

Well to start with i would request...

Sir,


Ref. veh regn no. kl8 bc 6060 (binoy pp, pottekkat house, po manalur, palazhi., mob no. [protected]

My car renolt duster - (2013) unfortunately brake down tody 26/7/2016 at 9 am in front of my office. i have informed renolt dealer tv sundaram iyengar & sons ltd., nh by pass, mannuthy, po ollukkara, thrissur mob. [protected] and requested them to visit and check my car, but they refused and and told...

Sir,
Ir, maine ek renult duster puchase ki hai jishka sabhi techincal work compeny ke dawara ke gayi hai jismi maine apni gaadi ke v belt change karwai jo ki tik 12 din delhi road per toot jati hai or toot kar timimg belt main atak jati hai jisse timeinig belt bhi toot gayi jis per mari gaadi ke engine ka work hua jis per mera expences 60000 aya per tik ek month baad goodi fir se starting problem ho jati hai compeny ki service mani...

I am truly and utterly disappointed with the service work undertaken for my Duster (AP09CN0774).
Date of incident: 25/07/2016.
Description: I have had bad experiences with Autologic Ltd for the service done on my vehicle during the past 3 instances. Unfortunately, Renault does not have many service outlets in hyderabad so customers are forced to get the service done from such pathetic service centers. Anyways, I had given my...

Hi team renault. i have bought a renault kwid this july and the dealer i have bought it from is harassing us and not treating our case as important. the case number:[protected] is being treated very mediocrity. there is on update as to when i shall get an update on the same. i have bought a car with no number and the dealer has just created my first car with renault as a complete failure and disheartening. i am reaching out to you since if...

Sir
I want to inform you that my renault duster up 80 cs 2315 which i purchased in last month of dec 2015 suddenly on dater 18 july 16 when i was on road its rear wheel jamed. I called the toll free number then they came and took the car to sevice station. Till date my car is still in car work shop. No satisfsctory answer.

I have single car.
Then tell me how i manage.
My car is in warranty then why this...

Sir,

I had booked one Renault Kwid (RXT) through your local dealer at Renault Solan office, on dated 13th April 2016.At the time of booking I was duly assured, verbally, that the vehicle will surely be delivered within a span of not later than three months.
At times, after about two months, I gave calls to one Mr.Vinod Rana, General manager and Mr. Kapil Sahni, Manager to enquire about the delivery schedule of the car.br...