Claimed

Royal Enfield Complaints & Reviews

1
Updated: Jun 26, 2026
Complaints 3484
Resolved
371
Unresolved
3113
Contacts

File a complaint to Royal Enfield

Having problems with Royal Enfield?

File a complaint and get it resolved by Royal Enfield customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Royal Enfield reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address: ORAGADAM TAMIL NADU, Chennai, Tamil Nadu

My 2019 model royal enfield thunderbird 350x rover red color bought from june 2019. 30th sep 2019 i was going to office while driving time bike not run properly its suddenly off and after few min again start running issue was repeated same with in 1 hours travelling time after 30 km completed with same issue after few minutes bike totally off, after stop the bike i was noticed petrol leaking in air hose or else would have met with some fire...
+1 videos
Helpful
3 other people found this review helpful
3 found this helpful
3 Comments
Report
Copy
R
rishavpandey
from Jaipur, Rajasthan
Oct 2, 2019
Report
Copy

chassis broken

Address: chennai, 301019

My 2018 model royal enfield classic 350 gunmetal grey chassis has cracked. I was lucky to notice well before riding or else would have met with some accidents.I have never heard or seen any kind of this problem in any other bikes in a short period of time. This is completely safety Risk of customer. This is purely a manufacturing quality issue.I need the part to be replaced by the company. This incident took place yesterday dated 1/10/19....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vikas Sharma369369
from Jodhpur, Rajasthan
Sep 16, 2019
Report
Copy

legally sue the company

Address: 83/3 rd jai jawan coloney jaipur, 302018

Dear team,
4 month ago i purchased re 350 classic. From last 1 month it stops in even small raining. Last jight i suffered to much becouse of this problem on a highway. And today i got informtion that this is problem in new models of company. Same happening with my other friends also. Its a bug.
Is this business ethic you guys have. At least you can contect the custmers that we are facing such problem or not. When i contected...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
piku_bike
from Mumbai, Maharashtra
Sep 14, 2019
Report
Copy

feedback of servicing royal enfield bike

Address: 14/1F Dinanath Chatterjee Street, Belgharia, Kol-700056, 700056

Every time i service my enfield bike at enfield service centre i asked to review the seevice. Well. Did anyone notice the review format? Then kindly notice the form. The onlline form may be changed after this but if you track the online form then you can understand. And being a thunderbird 350x owner who needs a seevicing almost once in a month have to wait for just chain adjustment for 2 hours, not for chain lube. It is a simple work for...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Heaven On Bikes
from Mumbai, Maharashtra
Aug 26, 2019
Report
Copy

thunderbird 350x /, caliper, problem heating problem brake jam problem

Address: Rama road new delhi opp kirti nagar , dlf, New Delhi, Delhi, 110015

I Buyed thunderbird 350x in 2018, 21 april, since i have buyed the bike i am facing the problem from 1st day, problem where, 1st problem ... handle was very tight and was going on one side, 2nd. Shokers were making sound, 3rd. When i took bike from service whole body was shaking and vibrating and sound was very irritating, and after 2 months i am facing problem of engine heating, rear tire getting jam while riding for 10 km only and break...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
RhGowda
from Bengaluru, Karnataka
May 31, 2019
Report
Copy

service labour charges

Address: S.R motors royal enfield Nagarbhavi, 560091

Dears,

I recently serviced my continental gt535 @s. R motors nagarbhavi bangalore. I had a problem in engine and at first they estimated it to 35k for repairs which shook me completely. Later the service was done and they said it was 22k i was little relieved and paid the bill however later they said they forgot to bill a component bought outside and billed manually instead of e bill to 7k so my total service cost ended up...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Udhaikumar50
from Mumbai, Maharashtra
May 18, 2019
Report
Copy

poor service

Address: Avadi chennai 71, 600071

Hi team,

Am happy to use royal enfield brand.. But when comes to service part it's very poor...

Name - udhaya kumar s

Date of sale[protected]

Service center - dino motorcycles

Email - [protected]@gmail.com

Phone - [protected]

I took bike on 2017 in dinomotors, when i got the bike from re showroom i never go outside local showroom...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Topden Bhutia
from Kolkata, West Bengal
Apr 19, 2019
Report
Copy

so long waiting period of 650 interceptor late poor delivery date

Address: Siliguri sevoke road, Darjeeling, West Bengal, 760132

Hi i am from sikkim (Namchi south sikkim) i have booked re interceptor 650 from siliguri sevoke royal enfield showroom. At booking time they said delivery will take not more than two month but not a singal sign of response from dealer of siliguri. Waiting period is to long as i am a rider, and next month is my ladakh tour and i think if this delivery will take long time, resulting in cancelling my ride with my club 🙏🏻🙏🏻...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shagun Sharma90
from Noida, Uttar Pradesh
Feb 10, 2019
Report
Copy

new standard 350 black

Address: Ghaziabad, Uttar Pradesh, 201017

On 31st january i purchased standard 350 black
From shiva riders. On that day m not satisfied about washing & billing. Then today 10 february i went to shiva riders for my vehicle first service they damaged my vehicle pass button there no good washing many times i said please clean properly my vehicle but they can’t listen me my first experience for royal enfield is very poor....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ajayi_ce
from Delhi, Delhi
Dec 9, 2018
Report
Copy

amar auto service center

I have my 500cc bullet 3rd service done at amar royal enfield service center jhilmil delhi. But when i reached to this service center for 4th service i came to know that my bike had filled with 1.25 extra engine oil, which has been drained at 4th service. It is the standard maintained by royal enfield. On complaining to manager, he was instead imposing on us....
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: 673620

From :
Fahad t
Kulakkandy (Ho)
Naderi (Po), koyilandy
Kozhikode, kerala 673620
Ph [protected]
Model of vehicle : classic 350 black 2017
Reg no : kl-56-q-3436

Sir
The 6th service of my vehicle was done in grace motors vadakara before 2 months. After service they pointed out that the mc kit of front disk break of my vehicle should be changed to ensure full braking capacity....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Ghouse15
from Hyderabad, Telangana
May 31, 2018
Report
Copy

noise from engine after paid service

Address: Hyderabad, Andhra Pradesh, 500028

Hello,

I have purcahsed re classic 350 in august 2016 and i very rarely use the bike. Within this span of period it just complte 10000 kms and bow for regular paid service i have give my bike for service at venkata ramana automoiles in attapur for service on may 4th 2018 and paid 2600 for the service in which 1400 was the labour charge so from the 3rd week some tik tik noise has been started from my engine and when i visited...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manishsunny
from Imphal, Manipur
Apr 14, 2018
Report
Copy

service center-sukhmani motors pvt ltd, patna.

Address: Patna, Bihar, 800007

Sukhmani motors pvt. Ltd., patna completed 2nd service of my newly purchased redditch red 350cc on 10th april 2018. They charged ₹687.70 for engine oil. I received my bike at 7 pm on 10th april'18. When i reached home, i checked my engine oil indicator and it was blank. They did not fill oil in my bike. If my bike will face some issues than who will responsible.
In my first servicing they charged for chain spray but they did not....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Singhai :Paras
Dec 19, 2017
Report
Copy

thunderbird 350 speedometer issue

Address: Gurgaon, Haryana, 122001
Website: royalenfield.com

Hello sir,

I have purchased my bike in 2015 july. I have faced some issue on the cluster speedometer of the bike. At the same time, i raised the complaint related to same. But the speedometer has not got changed till now, the response which i got from the local dealer is that "now your bike is not in warranty so we cannot replace it."

My concern is that as i already raised the complaint on under warranty so...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravishankar92
from Mannarakkat, Kerala
Nov 18, 2017
Report
Copy

complaint on royal enfield service.

Address: Chennai, Tamil Nadu, 600099

Hello,
I'm a sincere royal enfield fan and own a classic 350 for the past 2 years. I love my bike and know it when something does not feel right.
Last week i had my bike serviced at a authorized royal enfield service center at kelambakkam, chennai (Also known as varadhan motors).
The handlebar was not straight as i had put down my bike a couple of times. Correcting this was one of my complaints. The person there told...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: 560038

Hi team,
I own a royal enfield electra 350 cc bike that was purchased from teknik motors,
After my previous complaint issue got resolved soon my sincere thanks to the forum team,
I am facing a similar problem this time as well, below are the details,

I met with an accident in bangalore after which my bike was heavily damaged, i left my bike for repair and service on 20-sep at tecknik motors service...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ananthu Gnsh
from Thiruvananthapuram, Kerala
Nov 9, 2017
Report
Copy

poor quality chain and sprocket

Address: Thiruvananthapuram, Kerala, 695002

Hi,

I'm ananthu ganesh residing at trivandrum, kerala. I have a royal enfield classic 350 which has done 40, 000 kilometers. Unfortunately i had to change the chain and sprocket set thrice at regular intervals. I had a look at the chain and sprocket today and 6 of the teeth's have completely worn out. I took the motorcycle to the nearest service centre and they told me that this is due to poor lubrication. I wash the bike...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sujin Sukumaran
from Hosur, Tamil Nadu
Oct 27, 2017
Report
Copy

insurance claim after accident

Address: Chennai, Tamil Nadu, 600002

I have claimed insurance for my classic 350 as i met with an accident. Now i have paid the service cost in full and expecting the money can be claimed from icici insurance coverage. The insurance authorities have completed their process and is waiting for the service center to provide the bills so that they can credit the money to my account. The insurance team and i have been waiting for this bill for the past 3 weeks and the service center...
Helpful
Found this helpful?
2 Comments
Report
Copy
P
Preet_Singh
from Chandigarh, Chandigarh
May 31, 2017
Report
Copy

Registration certificate

Address: 143001
Website: royalenfield.com

Respected sir/madam,

I have purchased a 500cc standard bullet on dated 22/06/2016 from one of your showroom at kings auto riders, wakad, pune,
They are saying that they had made payment for bike registration with regional transport office of pune, however since then i have not received any registration certificate from them and staff is not responding well on this and just saying wait and i am facing police issue while...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepak HR
Mar 1, 2017
Resolved
Report
Copy
Resolved

Complaint against teknik motorcycles - iblur, village sarjapur road

Address: 560076

The first day when i visited showroom, i was given royal treatment as they were sure that i am going to book the bike. They gave demo, test ride and i was feeling that i am in heaven.
By the way they were speaking, i assumed this is one of best outlet and decided to book the bike.
I booked classic desert storm 500 and i was told that i will get in 30 -40 days. I was okay with it as it is the standard waiting period for any bullet...
Helpful
Found this helpful?
3 Comments
Report
Copy