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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 2

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Address:R/O Jammu, Bathindi
Website:.

I change Rear Caliper Assy - ABS before 2 days ago, but today Again I face same problem, My bullet 350 rear tyre jammed at flyover, Reliance Motors Service Jammu, Supplier GSTIN 01AATPR4491D1ZK, In this month I visit more than 5 times. They have only one motive xchange spairs parts of bullets, But didn't find particular fault in bike, I suffer from last 02 months....
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sandy randy
from Bengaluru, Karnataka
Aug 23, 2023
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Fuel Tank Air Lock issue classic 350

I bought classic 350 and i had problem with petrol lock/ air lock. When i riding the bike, it suddenly engine gets off even i have petrol in tank. And only gets started when i open a tank lock and return to main mode.

While riding the bike in main fuel state, engine will get switch off after some distance. No problem in reserve state.

And this could lead to a major accident because all of a sudden it stops. I...
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ssb5312@
Aug 11, 2023
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Ill behaviour of staff at the showroom

Address:royal enfield showroom - jaiguru motors private limited katihar bihar 854105

I had to experience this today itself (11/08/2023) because these people are so corrupt.
In the afternoon by 1 pm I visited the royal Enfield showroom-jai guru motors pvt ltd katihar I selected the model of the royal enfield classic 350 stealth black colour they asked us to come after an hour and asked my contact number then called me to come by 5:40pm by calling me by this number [protected], when I asked him whether I will receive...
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gouthamanbu
Aug 11, 2023
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Re failed in a year chain issue

Address:chennai
Website:velachery

Dear team,

From the beginning itself I have been faced with so many issues with my recently purchased RE Hunter350. Like milage drop and heating issues. As advised, address the same on the third service.

After 3rd service within a few months I got a failure in the chain and it's getting worse and makes lots of noise. I consulted with my mechanic and he advised me that the chain has to be replaced.
br...
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Yamin Alam
from Asansol, West Bengal
Aug 7, 2023
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Chain Sprocket set kit Problem

Address:Asansol Bardhaman

I bought classic 350 chrome red (WB94N7260) on 1st Sep 2022. I have driven it for 4600 kms so far. Regular service is being done as per the service manual. Currently my issue is slippery of chain while riding. It creates noise as well and bike vibration. I took it to the same re service Centre (No 1220, GT Road, Panjabi More, Raniganj - 713347) where i have been giving my bike for service all the times. I spoke to service Engineer, he said...
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Shah7826
from Ranchi, Jharkhand
Jul 30, 2023
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Owner book (RC) delay

Address:showroom:-Marvel Autobikes , near hill tank bariatu ,Ranchi Jharkhand 834009

I have bought a RE CLASSIC 350 SIGNALS edition in the month of january and the showroom said that they will give owner book(RC) in 45 days, but now it hass been 7 months till now they had not given the RC, they are saying just give 5 day or 10days or 2 days whenever I call them....
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Kiran800
from Ahmednagar, Maharashtra
Jul 27, 2023
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Dealer not support by service

Address:Plot no 58 ayodhaya nagar

Dear Sir / Madam
I am kiran palve i purches royal enfield classic 350 from newaskar Automobiles Ahmednagar but dealer not support service my bullet chassis brocken plz help me vehicle detals below

Name Kiran Bhagwan Palve
Rg No MH16CM0800...
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My last service was done for battery issue in Apr 23 ODO meter -1050 approx. was asked to drive bike regularly in order to avoid battery problem. In a month I drove 900km and still faced same issue time and again.
I finally decided to get my battery checked locally and it was told to me the battery is weak, he insisted pls get it replaced.

I ended up in service Center to get my battery replaced.. as the issue is since...
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Hi,

I have taken Royal Enfield interceptor 650cc in the month of Feb 22 from Palladium and since then I have been facing battery issue where my bike automatically gets discharged midway and I have been struggling a lot to get it started.

First time I logged a complaint in the month of Aug22, later November 22 and then again in feb 23 at voyage kandivali west service center.

During this whole tenure...
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Lee9889
from Mahrajganj, Uttar Pradesh
Jul 17, 2023
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Breaking system still not work properly after several complaints

Address:Shastri nagar Mahrajganj UP, Raebareli, Uttar Pradesh

Hello kindly inform you to 1 month ago I raise a complaint my bike was not started mechanic came fix the problem but after they gone bike was not started through self button also abs not worked. Your authorised R K Motar’s Mahrajganj Up after 1 month can’t fix this problem during this period my accident was happen when I ride my bullet they slipped and I severely injured.. who’s responsible for this incident...
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B
bharatsinghxx
from Greater Noida, Uttar Pradesh
Jul 10, 2023
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Delivery Issue | Not Refunding

Address:Greater Noida

On 02/07/2023, I attempted to order some gear from the Royal Enfield store (https://store.royalenfield.com). I was supposed to receive a 10% discount, but due to a payment failure, I couldn't avail of it.

I reached out to customer support, and they resolved the issue by providing me with a payment link for the adjusted amount of ₹12, 845. On 3/07/2023, I placed the order again and successfully completed the checkout process.br...
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G R Tripathi
from Raipur, Chhattisgarh
Jul 8, 2023
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Staff Behaviour

Address:Raipur

I have visited the Basant Motors Royal Enfield showroom in Raipur.
That was the worst experience I have ever seen.
Till the time of payment they behave very well but after payment suddenly behavior has changed.
and the sales manager & Team did not have any proper communication. They were arguing with all customers.
They were not owning their words. I waited 3hrs for delivery after all the formalities were completed.br...
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Abbas Tekdiwala
Jul 4, 2023
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Service complaints

Address:Nandurbar Maharashtra 425412

I gave my thunderbird in Nandurbar Maharashtra service station after paying 3305 for servicing and even after telling the guy about horn is not working I got message that the bike is ready and when I reached there horn was still the same and then he said me to wait and made me wait for 1 hr still nothing changed atleast it was working on hard press now totally gone and the cashier took my phone saying I want to see the message you received...
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Nikhil verma ji
from Farrukhabad, Uttar Pradesh
Jun 27, 2023
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Product unavailable

Address:Ankur auto agency panchal ghat road ( farrukhabad

Product unavailable from more than one month
They bothered me
I am totally frustrated from this behaviour
So please I request you to solve my problem...
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dilawarsodhi
from Hisar, Haryana
Jun 26, 2023
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Rear wheel rim tari break

Address:#4haridas colony patel nagar hisar

Plz help me my bike (Royal Enfield) has rear wheel rim tari has break without any reason this is my 3 attempt it is very risky for any happening plz help to clear my complaint...
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dilawarsodhi
from Hisar, Haryana
Jun 26, 2023
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Rim tari

Address:#4haridas colony patel nagar hisar

Plz clear my complaint my bike (Royal Enfield) has back rim tari is break without any reason it is my 3 attempt it is very risky plz help to clear my complaint...
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Hajasheik
Jun 17, 2023
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Worst

Address:The legend motors service centre (14, Tiruneermalai Main Rd, Abdul Kalam Nagar, Central Bank Colony, Pallavaram, Chennai, Tamil Nadu 600044)

I have purchased royal enfield stealth black on dec 2 (2022), there is free service available we all know the detail. but, in service centre side . What is free service ? They did only water service ….
The legend motors service centre
(14, Tiruneermalai Main Rd, Abdul Kalam Nagar, Central Bank Colony, Pallavaram, Chennai, Tamil Nadu 600044)

I have little bit problem on handle bar break and clutch liver, so...
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Freeking Alex Manoz
from New delhi, Delhi
Jun 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vehicle Manufacturing Defect issue

Address:Block 20, house no. 203, dakshin puri, Ambedkar Nagar, new delhi 110062

I have a Royal Enfield Thunderbird 350x 2019 bs4 model. Last year in the month of Oct 2022, my bike's petrol tank suddenly started leaking while on a trip. The petrol started leaking from the air hose pipe. I was 300 km away from my home some how managed to bring my bike to delhi and showed it to the service centre. They informed me that this issue will not be covered under the insurance and I would need to buy a new petrol tank. I paid INR...
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Fasil 786
from Valanchery, Kerala
May 21, 2023
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Ugly sound

Address:Valanchery

After the first service there is a bad sound, like something is wrong, even after showing it to the showroom 3 times they can't fix it, the first service is very bad....
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Amol Bhoyar
May 18, 2023
May 18, 2023
This thread was updated on May 18, 2023
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Himalayan 411 Black Granite Model

Address:Door No 26, 23rd Cross, BTM 2nd Stage, 29th Main Road, Opposite Madiwala Lake 29th Main Road Bengaluru

Bought Himalayan Granite Black model from BTM Layout store, Bangalore .Within a span of 6 months from the purchased date post second service facing issues like bike gets switched off while driving once shifting down gears and problem was so severe that in the middle of dense Bangalore Traffic bike gets off completely. While raising the complaint to Company showroom one of the Royal Enfield Service man Mr.Velu told me that some of the part...
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