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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 5

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S
shibu nedinchalil
Jan 28, 2023
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Service related complaint

Address:thazhe kuttipurath,edakkad p.o,

My classic 350 abs signals sand sotone service done on 5 jan 2023 on ev motors calicut pavangad service center.My job card no is-rjc011579fg07348.Rs.5665 work is done when i give the bike they said the give same day but they not give that day and give it to next day ther service executive behaviour is very bad even they not picke the phone when i call to know the staus of service. After service there is a sound form front side and bike...
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K
Kushal_cm
Jan 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company refuses to Change tank because the bike is not Under warranty, but the issue is a manufacturing defect

Hi I'm Kushal the owner of a Thunderbird 500x
Year of manufacture: 2018 (bs4)
.
I recently had a very dangerous incident with the bike. I was crusing at 80 kmph approx as usual and suddenly hear a weird sound coming from the front engine/fuel tank of the bike. So I pull up to the service road and check on the bike and I find all the fuel almost being emptied out of the tank and I was lucky the fuel didn't catch fire...
+2 photos
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Address:Tauras Motors, LB. Nagar, Hyderabad , 500070

Hello,

I am one of customer who got the Royal Enfield Hunter 350 bike yesterday from Tauras Motors located in Panama godowns, L.B. Nagar, Hyderabad, 500070. There was major problems with the bike within 24hours of buying the product where I as stucked in traffic for about 3-4hours then, I have been to one of the nearest showrooms of Royal Enfield located in Shamshad they say that there’s a severe issue with bearing of the...
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Nilesh Jamnare
Jan 20, 2023
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RSA not responding

Address:Amravati Maharashtra

Yesterday my classic 350 was puncher at outside city, then I call to RSA for towing my vehicle to nearest workshop.but the RSA team said me that the mobile no., chesis no. is not registered to us so we not gave you service. I purchase vehicle on 12th of January 2023 still my details not updated yet...whom was responsible for that trouble i dnt know...
But yesterday I suffer a lot and i never suggest anyone to purchase Royal Enfield...
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V
varunbandgar
from Sangli, Maharashtra
Jan 3, 2023
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RC details issue

I have bought Royal Enfield Meteor (Black) from Hare Madhav LLP miraj, last year on 06/11/2021.
I have bought my bike in custom colour by paying all the necessary extra charges as per demanded by dealer.
All the necessary RTO registration was handled by dealer only.
When I received copy of my Registration Certificate, i found the colour mentioned in RC was white, I had taken this matter with Dealer on phone call and...
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K
Karabasav
Dec 24, 2022
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Center lock

Centre lock problem...
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U
u2sanjay
from KOLKATA, West Bengal
Dec 23, 2022
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Pathetic Service and Cheat Customer

Address:Kolkata

It crucifies me to pen down this complaint of the pathetic service from Royal Enfield which is yet not resolved after 25 days, After so many follow up to call centre where the representative is only sitting to say a recorded apology without taking any action.

On last 18-Oct-2022 suddenly My Bike (WB20BC-8427) Royal Enfield Interceptor stopped in middle of the road and with the help of RSA it was sent to nearest service centre...
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Address:t-69 B/1 ward number 6

Dear Sir,

We have bought hunter 350 from Shivaksh Automobile LLP on 28th Nov 2022 but till date we have not received our Vehicle registration number. Request you to please look into this matter.

Thanks and Regards
Shekhar Sharma...
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S
Shadowrafic
Dec 19, 2022
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Bike repair - Reg

Sir i purchased a royal enfield on 2020 but till now i ran only 400kms yesterday my bike was not started.Then i contact the nearby service center. They pick up the bike on road.Today they told fuel pump was not working need to change the pump and also its not comes under warranty because of 2 years only have warranty.But initially the showroom i purchased the bike concern person says 3 years warranty for fuel pump or 30000kms .In my case...
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H
Hussain1994
from Tiruchirappalli, Tamil Nadu
Dec 13, 2022
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Bullet 350 ES - Providing service bill in different name and address

Address:Oxina Motors, No.7, Magilambu Salai, Annamalai Nagar, Tiruchirappalli - 620018, TN, INDIA
Website:www.royalenfield.com/in/en/locate-us/service-centres/oxina-motors/?lat=10.8285111&long=78.68504111&country=India&city=Tiruchirappalli

Providing service bill in different name and address rather than that was in RC book. Though it has been addressed several times, they are not responding properly. It was wrongly updated in their system but failing to update correctly....
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S
Sangeet Jha
from Mumbai, Maharashtra
Dec 12, 2022
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RC

Address:Gurgaon

I have purchased my RE bike meteor fireball 350 on 23rd of August'22 from Sreeji Automobiles Gurgaon. Till date i have not received my RC. I have called several times to the showroom and filed a written complain also still there is no action taken and i am getting harassed by police official on road because of RC. This is a mental toucher i am facing because of Sree ji Automobiles . I need solution and harassment charges ....
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N
Nitin2389
Dec 3, 2022
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Bike Silencer Design

Dear Sir,
The Complaint is against the Royal Enfield 650 Design and also other bikes design specific to its Silencer having end angle to upper side. Due to its upper side angle, the vehicle Exhaust emissions are directly with force touches the face of the Biker coming just after the bike which got inhaled by the rider.

As its already proved with strong evidence about the link between vehicle emissions and health problems.br...
+4 photos
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S
sleem
from Udhampur, Jammu and Kashmir
Dec 3, 2022
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Manufacturing defect of handle or chassis

Address:Udhampur, jammu kashmir, Udhampur, Jammu and Kashmir

Defect in bikes handle either chasis during riding bike gets more in right side dur to handle positioning of my bike...
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D
dashingdeepu
from Agra, Uttar Pradesh
Dec 3, 2022
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Your dealer taking charges for their advertisement

Address:Mangal motors pvt ltd agra

Your dealer mangal motors pvt. Ltd taking charges of rs 150 for number plate frame to the new customers and it have there advertisement printed. Attaching pictures of it where clearly mentioned name of the dealer and contact details and according to consumer act customer will not pay anything if any subject having advertisement details. So please look into this....
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dashingdeepu
from Agra, Uttar Pradesh
Dec 3, 2022
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Dealer taking frame charges which have dealers advertisement

Address:Mangal motors pvt. Ltd, agra

Royal Enfield dealer named Mangal motors pvt. Ltd. Taking rs 150 for number plate frame to the new bike customers. In this frame dealers complete name and contact details are printed, total they doing advertisement and for this they taking charges to the new customers....
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E
ELLA MOORE B
from Chittoor, Andhra Pradesh
Nov 18, 2022
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Colour mismatch of Royal Enfield Himalayan online registration

Address:Online BPO Customer care

Hi,
Have done online registration of my Royal enfield himalayan 411cc with chasis number, upon completion of online registration have found colour of bike displayed on portal is Mirage Silver than granite Black. I have registered complaint with the Customer care they have registered it and closed as they have fixed it it still remains the same where its mirage silver rather Granite Black. Not sure if this is for all customers looks...
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D
deepatronus
Nov 16, 2022
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Bike not delivered on time and delayed

Address:Brahmi Motors, Koteshwara, Kundapura, Udupi district, Karnataka

I have booked Royal Enfield hunter 350 on October 15 in Brahmi motors, Koteshwara which is in Udupi district kundapura taluk of Karnataka and their promises delivery was within 20 days and max 30 days. I have waited for 30 days and when I contacted them the executive said they are not even clear when they can deliver. Very disappointed with the services where even the executives are clueless...
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D
Divyraj Parmar
Nov 11, 2022
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About my battery

Address:Royal Enfield tikamgarh m.p 472001

My Royal Enfield classic 350's battery was damaged from 20-25 days it is in warranty and i complaint it on showroom but the staff is not answering me probably...
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M
Muruganthevar33
Nov 9, 2022
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I cancelled my bike not refund amount

Address:Alfaj motor vallioor Branch thirunelveli district
Website:Royal Enfield

Sir my name murugan I am booking Royal Enfield fire ball bike I pay the amount RS:45736 my family hospital issue problem I cancelled bike with 10 day reffend my amount in my account I submitted the my bank book but not reffend my amount please support me sir...
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K
Karan suvarna
from Mumbai, Maharashtra
Nov 7, 2022
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My new bike himalayan

Address:Sakinaka, Mumbai City, Maharashtra

I facing lots of problems in bike taken the vehicle three time to the service centre they say the problems have been resolved but after 2 days the same problems starts this is pathetic service provided by royalenfield its not 2 months and so much issues i m facing i m going to burn my vehicle in front of showroom verry much irritated with the vehicle suspension noise sounds from engine please replace my vehicle and give i will be going to...
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