Royal Enfield Complaints & Reviews

Address: Tiruvallur, Tamil Nadu, 600062

Website: Consumercomplaints.in

As I bought my classic 350 on October(2016) the day when I took the bike for delivery from the showroom I faced a sound like tik..Tik.. it's called hydraulic tappet noise it irritates the engine as well as the sound as I left my first service in November in royal enfield service centre ambattur estate when I told about the issue thy told me it is nothing sound is common in royal Enfields.. the mecanic told me not to worry.. after riding few...

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Address: Kolhapur, Maharashtra, 416002

I have serviced by motor bullet 350 from the authorized dealer Motor India. I have made the bill payment through credit card of Rs.2654 against the bill amount of Rs.2628/-. While asked for the receipt of additional payment of Rs.26/- they have told me that it was charged as service charges for usage of the credit card. charging of the service charge for using of credit card is totally unfair. The dealer Motor India, Kolhapur & the invoice...

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Address: New Delhi, Delhi, 110047

I bought the Thunderbird 350 in the month of September 2014. Ever since day 1 the meter buttons and the meter itself has been a problem. I complained about it and got it changed in 2015, yet the meter buttons continued to give me problems. I informed the authorities but they didn't change the same. I didn't complain again as at least with lot of push it used to work. Now it does not work at all. One of its premier features, the hazard light...

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Address: Mumbai City, Maharashtra

Hi all,

My name is sumit bhadauria. I booked a bike at nerul showroom, navi mumbai, with the booking no# 000580. I have been to the showroom for couple of times and asked for the cancellation of the bike before few months and i have given all my details including my bank a/c # and said that i will be getting the cheque in a month. However its been more than a month since the cancellation request. I spoke to multiple persons...

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Address: 400095

Website: www.royalenfield.com

Dear royal enfield team,
I bought a classic 350 from synergy (sakinaka, andheri) on 1st jan’16. this motorcycle is registered on 16th jan’16 as per the rc book. every royal enfield motorcycle comes with a warranty of 1 year by default and covers all kind of manufacturing defects which excludes rusting of parts & wear-tear of the same. during 4th service that happened on 3rd july’16, i specified that noise comes from the front...

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Address: 620001

Sir, I am antony from trichy - tamilnadu –india.i own a bullet 500, 2015 model.recently I ended up with a problem in the self start and and some noisy parts. I gave the bike to OXINA motors on[protected].they said that it should be replaced under the warranty to fix the noise.i told them to fix it and they called me by 2:00 pm the same day and told that the work is done and I can collect my bike.when I went there I noticed that the problem...

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Address: Kolkata, West Bengal, 700019

A) From the day one using THUNDERBIRD 350, I was suffering a gear shifting problem. i.e: while shifting gear downward[protected] a heavy noise use to come out from the gear unit. I used to get this noise not all the time I shift gears but very often.
B) I had informed the showroom where I bought the byke at the time I got the registration and other documents, but they said ‘since this is not a major problem keep continue riding and...

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Address: Bangalore, Karnataka

My 2011 model royalenfield classic 350 chassis has cracked and is now in the service centre.I was lucky to notice well before riding or else would have met with some accidents.I have never heard or seen any kind of this proble in any other bikes in a short period of time.When contacted the regional service manager for replacement he says the whole part and service should be bourne by the customer and company wont do anything.This is purely...

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Address: Kodagu, Karnataka

Hi this is najeeb from coorg madikeri karnataka i have purchased a desert storm 500 cc 10 /09/2013. and i runed the bike for just 7000 km, and on 4 june i had a problem with my bike, and i took to a local service center, they told that the fuel pump is not working, At time contact abhyuday motor services center mysore and explained about the problem they told me to take the fuel pump to the service center they can service the fuel pump...

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Address: Ernakulam, Kerala

Hi, I have done my fifth services for my classic 500 RF bike from St: Mary's Ernakulam. I have given my bike to them on 19th April ad Return it on 20th April. Major issues i have mentioned problems in wiring and fuse. Also there are some noise from the engine, need to check the break (break has to check in a normal service and its base line expectation). After this service I went for a trip. I have understand that they have not even done...

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Address: Surguja, Chhattisgarh

Dear sir/ma'am I have purchased my royal enfield bullet classic 350 cc from DEV AUTOMOBILES, AMBIKAPUR (C.G) on 11th of February 2015 and Tilll now I have not got my temporary registration since more than a month and they r not picking up my calls.please do need full actions. Yours sincerely manish pathak Anpara, distt:sonebhadra (U.P) [protected]...

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Address: Chennai, Tamil Nadu

Dear Sir/Madam, I have given my bike service to SRI VENKATESWARA BIKE ZONE No:27, Mylai Balaji Nagar, Velachery Main Road, Pallikaranai, Chennai-600100. My thunder bird-350 is a 10months old bike it ran around 14000kms while giving it for service.I told to service center guys that i have problem with chain sound, horn not working, indicator not working, button start(self start).They said everything will be fine after service, next...

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Address: Hyderabad, Andhra Pradesh

I bought an Enfield classic 350 in the month of June 2014. On the very first day, after doing around 30-40Kms, i noticed very loud rattling sound from the engine. I immediately took this to the notice of the authorized service guys where in they told me that the noise is common and goes away in the 3rd servicing or so. But even after the second service the sound continues to come which is making my ride experience awful. Spending 140K on...

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Address: Ernakulam, Kerala

Dear Sir, I bought a new classic 350 bike from royal enfield in December 2013. Now it has covered a distance of 18000 km. 2 days before when i was riding the bike, there found some slippage in chains with sound and when checked it was found that 25 teethes of sprocket (rear side) found in broken condition. I bought this bike for Rs 1, 30, 000 and for this cost it should give some minimum life to its parts. I think the low cost bikes available...

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Address: Pune, Maharashtra

Hello, i had purchase royal enfield bike from dhone automobile, market yard branch, pune, last year (2013) on 23rd june 2014, i met with an small accident, i which my rear brake got damaged. so next day at 10.00am when i went to the service station at new airport road branch (viman nagar pune) to get it fixed. first i was told i need to replace the brake which will cost 700/- only. and will get the work done at 3.00pm so when i went...

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Address: Gurgaon, Haryana

My name is mohit.i own a bike of royal enfield classic 350cc black color on 26 may 2014 thought CSD from amanautomobiles, gurgaon.dealer do not providing me the invoice (original bill ) of my bike due to which i am unable to apply for RC of my bike and if i apply for RC after 30 day of purchasing the bike i have to pay penalty(extra money) because of late registration and this fine will be increase day by day.also after 30 days i can not...

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Address: Vadodara, Gujarat

I had booked one Classic 350, Black Royal Enfield byke at Amba Motors, Harni Road, Vadodara, Gujarat on 7th Oct.-13. At the time of Booking dealer told me that it will be delivered within two & half months time period. I am continuously following up with dealer regarding this issue.After completion of 3 months when I physically visit dealer point for delivery of byke on that time he straight way denied to delivery the same in 3 months....

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Address: Chittoor, Andhra Pradesh

I bought a classic 350cc from a local dealer (sri sai motors, tirupati, Andhra pradesh) sometime in third week of Sep 2013. Since day 1 of purchasing the vehicle, i have been experiencing/experienced the below problems in my vehicle. (Note: - As the technicians at the local dealer had hard time in troubleshooting the issues in my vehicle, royal enfield service department brought in some expert technicians from Guntur and visakhapatnam...

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Address: Delhi

I purchased desert storm on 27 april from Asco motors.till first service everything was fine but during second service one of the mechanic could not help falling and as a result fuel tank damaged.i reported this incident on very same moment. Later they agreed on to replace it. I was asked to wait so I did. After ten days I spoke to asco motors but they again told me to wait for 12 day but it didnt happen either.after 27 day I got my fuel...

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Address: Ernakulam, Kerala

Sir,

I am a Royal Enfield Customer. I bought a Royal Enfield Classic 350cc Motor Cycle (please see at the bottom for the vehicle details) from Royal Enfield Brand Store at Edappally on 17-May-2011. I have done the entire free service and 3 paid service from the service Centre in this same store. There was a manufacturing defect in the back seat of the vehicle. I had pointed out this to the service Centre guys on the first service...

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Royal Enfield Complaints & Reviews

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Royal Enfield reviews & complaints page 5

Classic 350 hydraulic tapper noise

Service charge on credit card

Defective Meter and Fuel gauge

Refund of booking amount after cancellation

Faulty shock-absorber is not covered on warranty

Service centre

Heavy noise during gear shifting

Chassis cracked

500cc enfield fuel pump problem

5th Service

issue of not getting my enfield temporary registration

Thunderbird 350-Chain sprocket sound not resolved after changing whole set

Weird sound from Engine Classic 350

Chain sprocket damage - New classic 350

poor service at service center in viman nagar pune

company do not give the invoice (original bill) of my bike

Delay delivery of Bike & misbehave of Dealer

Problems in classic 350

fuel tank paint chipping off

Using parts from damaged vehicles in new vehicles

Royal Enfield Complaints & Reviews

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Royal Enfield reviews & complaints page 5

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