RoyalOak Furniture Complaints & Reviews

My order was supposed to be delivered by 15th August and its still hasnt. There is no response on whatsapp and emails, no updates in order tracking as well.

Order# ROY00122877

Order Number : ROY00122981

Royaloak Edwin Shoe Rack Two Door in Melamine Finish

Ordered the product on 10 August 2021.

Everyday I am getting different reponse. First, they said stock not available, Then they said the product got damaged while delivery. Then they said it will be cancelled. Now, they are not issuing refund.

Not responding to my calls, email, etc.

I purchased Dining table set of RoyalOak in February 2020 and now the chair condition in this set is worsened. Chairs are getting broken one by one.. One of family member was injured because of the same as the legs got broken. Kindly send your Carpenter asap to fix the same.

I have been cheated by your brand till now after a follow up of 20 days i did not receive my order

There is no update in wesite regarding the material purchased? When will the delivery take place.

The mattress is uneven and is also sagging inside. Kindly send somebody to look into it and get the issues fixed/replaced.

Raised the complaint many a times and even sent few emails but to no response from your side.

Order ID: [protected]

Regards, Harman

I have ordered corner sofa from Royal Oak of RS63000 and one 4 l shape set was completely damaged. The damaged was retured from delivery time it's self. This is my order I'd [protected], please take a complaint for the future reference to deliver new product without any damage.

This is point of contact from Royal Oak side with number [protected] for my order.

You can call me on [protected] for any other further discussion.

It's been JUST 8 months of our Purchase from the Royal Oak Store on Mysuru Road, Bengaluru.

NAME OF THE PURCHASER: RADIANT INDUSTRIES, VIJAYANAGAR, BENGALURU.

DATE AND MONTH OF PURCHASE: NOVEMBER 16, 2020.

PURCHASED AT: ROYAL OAK FURNITURE, MYSURU ROAD, BENGALURU.

It's with deep regret, I'm writing this complaint to you mentioning that Most of the Screws, Fittings of Tables, Chairs have given way.

Even the Locks have defaulted and the drawers aren't functioning.

We were given very high value about the quality of the Tables and Chairs before we decided to purchase but regretfully, we feel are cheated.

Many calls to the Store manager and officials haven't been Positive and our calls are being ignored. No Support has been rendered.

Please Help us in getting this fixed IMMEDIATELY.

They are not delivering our proyand not refunding the money with order no ROY00116068