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RoyalOak Furniture Complaints & Reviews

2.9
Last updated May 24, 2022
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RoyalOak Furniture Head Office Address

6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi
Bangalore North
Bangalore District
Karnataka
India
560043

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+91 88 8079 8811
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RoyalOak Furniture reviews & complaints page 14

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I bought a tv unit from royaloak bengaluru
Nov 29, 2021
Complaint marked as Resolved 
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    This is regarding sales order so no : [protected], purchased directly in store
    Nov 29, 2021
    Complaint marked as Resolved 
    resolved
    RoyalOak Furniture customer support has been notified about the posted complaint.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      My booked product was delayed
      Nov 28, 2021
      Complaint marked as Resolved 
      resolved
      RoyalOak Furniture customer support has been notified about the posted complaint.
      Kindly share your order number or registered contact number so that we can resolve your issue faster...
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Received Half of the products only.
        Nov 28, 2021
        Complaint marked as Resolved 
        resolved
        RoyalOak Furniture customer support has been notified about the posted complaint.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          My order was supposed to be delivered by 15th Nov
          Nov 28, 2021
          Complaint marked as Resolved 
          resolved
          RoyalOak Furniture customer support has been notified about the posted complaint.
          Kindly share your order number or registered contact number so that we can resolve your issue faster...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Dressing table and the drawer have some issue
            Nov 28, 2021
            Complaint marked as Resolved 
            resolved
            RoyalOak Furniture customer support has been notified about the posted complaint.
            Kindly share your order number or registered contact number so that we can resolve your issue faster...
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Don't believe them and fall in trap
              Nov 28, 2021
              Complaint marked as Resolved 
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              RoyalOak Furniture customer support has been notified about the posted complaint.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                When will give my product
                Nov 28, 2021
                Complaint marked as Resolved 
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                RoyalOak Furniture customer support has been notified about the posted complaint.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Royaloak Furniture — No care for the customers time

                  No care for the customers time...
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                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Every perches late delivery
                  Nov 28, 2021
                  Complaint marked as Resolved 
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                    1) Johor Malaysian Fabric 2S Sofa
                    This one was not packed properly. I doubt if it was a fresh piece. Because all of my previously purchased items have always come in proper carton boxes, be it my 3 seater recliner sofa, study table, coffee table, bed, or other living room items. But this one came wrapped in a white plastic sack (check photo attached)! Moreover, when the installation person opened the item, it came out to be defective...
                    +2 photos
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                    Really this company is pathetic. No care for customer.

                    Have called 10 times, requested their technician guy - Santosh to send someone. They don't have people then why are you running a company....
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Royaloak Furniture — Delivered Damaged Item

                    Booked product on August 19th, 2021 and received damaged product on 30th Aug. After repeated follow ups with store people and customer care, it finally got replaced with another damaged item on Sep 8th. Now it is Nov 26th and still there is no resolution....
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                    If some prospective buyer is planning to purchase something from here. Please don't. Buy from anywhere else but not from Royal Oak.

                    They just don't care about the customer. Its like they decide everything.

                    If any RoyalOak representative is reading this then really you guys are completely ignoring the customers request. Its all your decision, how you want to handle the order. Your customer support number - 76......
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                    This company is the worst company in terms of service and clarity.

                    Note for prospective buyers - Do not buy anything from them

                    I am literally begging them to send a technician. No care for the customers time. We pay the money and we are begging them. Its a shame....
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                    First have to send multiple emails in regards to the item delivery.

                    Now, have to keep requesting a slot for technician to fit the item.

                    What kind of customer service is this, where the customer needs to keep constantly requesting information.

                    future prospective buyers - please note these tickets...
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    18th November i have purchased product and 20th its delivered. Sunday 21st i got call from technician for installation and i have denied it as was not available. From Monday i am calling Royaloak Electronic city shop but no one called back or came for installation
                    Nov 29, 2021
                    Complaint marked as Resolved 
                    Same day this complaint raised, Assembly has been done.
                    RoyalOak Furniture customer support has been notified about the posted complaint.
                    Kindly share your order number or registered contact number so that we can resolve your issue faster...
                    Haris Majeed's [Complaint's author] reply, Nov 29, 2021
                    This has been resolved on the same day this complaint been raised. Thank you.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Fake commitment pathetic
                      Nov 24, 2021
                      Complaint marked as Resolved 
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                      RoyalOak Furniture customer support has been notified about the posted complaint.
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                        This is the second complaint... I have been following up for last 3months on this... I just keep getting calls with a new date to change the mismatched chair... And the issue is still not fixed... Pathetic service...
                        RoyalOak Furniture customer support has been notified about the posted complaint.
                        Kindly share your order number or registered contact number sir so that we will solve your issue faster...
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Company is non responsive
                          Nov 24, 2021
                          Complaint marked as Resolved 
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