RoyalOak Furniture Complaints & Reviews

For my client apartment interiors at kanna mangala, white field. I directly......

After 1 week i got some boxes delivered and realised that chairs......

An order was placed for supply of coffee table on 22.07.2019. No delivery is made against......

We faced issues with the product and it took more than 2 months of continuous follow up from our end to get it fixed....

Received a damaged product. Took a month of regular......

I bought furniture from royal oak kukatpally on 18th august. After 1 week i got some boxes delivered and realised that chairs......

1. Delayed delivery - purchased on may 22nd 2019, goods delivered...

I spent 4Lakh rupees on sofa's and dinning tables from Attapur......

This is a complaint regarding royal oak glass mounted dining table with tilted steel legs, which i purchased online about......

The order was place din April 2021 and we haven't received any delivery, we have been following up with customer care and this is still not resolved, its been 8 months of constant followup and still nothing....

I have ordered and purchased a Lara recliner from the kukatplally store on[protected] and received the product on[protected].
The person who delivered the product he said for installation executive will come and he will do the installation so on[protected] executive came and did the installation so when he opened the box and installed i noticed there were few stitches are not proper and it was tiered off and also noise was coming when...

I have ordered and purchased a Lara recliner from the kukatplally store on[protected] and received the product on[protected].
The person who delivered the product he said for installation executive will come and he will do the installation so on[protected] executive came and did the installation so when he opened the box and installed i noticed there were few stitches are not proper and it was tiered off and also noise was coming when...

Order No. SQ[protected] Received broken and old product, even the screws are not fitting in the screw holes as they are misaligned. The Technician visited on 2nd Dec'21 and took photos of the horrible and broken product, the sofa set is lying in my house in disassembled, as the technician was also unable to fix this product. PLESE NOTE Royal Oak, i need a replacement of the whole product or refund of my money. This product was ordered...

I have purchased this cot from RoyalOak on 14th August 2021 in Yelahanka store, Bangalore. The issue with the cot is, it makes squeaking sound while rolling over the bed. The issue was raised with Royaloak after a month and a technician visited to check the issue and the reason for the squeaking sound given was that is because of the cold weather and there is no resolution for it. We have to bear with the same squeaking sound until it automatically...

Very poor installation team and organization structure to install an item after buying.

- Royal Oak management, please have the look of another fast-moving company to re structure your process.

- tortoise is bit fast in the race when compare to Royal Oak Installation team...

Hi Team,

This regarding my order which I placed in Royaloak, Bannerghatta Road, Bangalore. I ordered a cot on 5th Sep 2021 with the EMI option. They gave me false commitment like the product will be delivered within 2 days which was not the case. After waiting for 2 weeks, I had to cancel the product on 16th Sep 2021 and asked them to refund my Rs 660/- which I made as advance payment. Its been more than 2 months still I haven't...

1) Johor Malaysian Fabric 2S Sofa
This one was not packed properly. I doubt if it was a fresh piece. Because all of my previously purchased items have always come in proper carton boxes, be it my 3 seater recliner sofa, study table, coffee table, bed, or other living room items. But this one came wrapped in a white plastic sack (check photo attached)! Moreover, when the installation person opened the item, it came out to be defective...

Really this company is pathetic. No care for customer.

Have called 10 times, requested their technician guy - Santosh to send someone. They don't have people then why are you running a company....

Booked product on August 19th, 2021 and received damaged product on 30th Aug. After repeated follow ups with store people and customer care, it finally got replaced with another damaged item on Sep 8th. Now it is Nov 26th and still there is no resolution....

If some prospective buyer is planning to purchase something from here. Please don't. Buy from anywhere else but not from Royal Oak.

They just don't care about the customer. Its like they decide everything.

If any RoyalOak representative is reading this then really you guys are completely ignoring the customers request. Its all your decision, how you want to handle the order. Your customer support number - 76......