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RoyalOak Furniture
Royal Oak
Customer satisfaction rating: 24%
921
COMPLAINTS
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RoyalOak Furniture Customer Care

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Address
6th Floor, 15/1,Outer Ring Road, Dodda Banasawadi
Bangalore North
Bangalore District
Karnataka
India - 560043

Customer Care Phone Numbers and Contacts


Additional info
Banasawadi
15/1,Outer Ring Road, Dodda Banasawadi, Bangalore 560043
+91 80 4167 1568
+91 88 8079 8811

Bannerghatta
#323/183, Arakere, Bannerghatta Main Road, Bangalore 560083
+91 80 4112 4319
+91 88 8079 8811

Koramangala
25, 100Ft Ring Road, Eajipura Signal, Koramangala, Bangalore 560047
+91 94 8137 0702
+91 88 8079 8811

Sahakar Nagar
105, New Airport Road, Sahakarnagar, Hebbala, Bangalore 560092
+91 80 4090 1805
+91 88 8079 8811

Marathahalli
356, Aswath Nagar Main Road, Near Marathahalli Bridge, Marathahalli, Bangalore 560037
+91 80 6454 1032
+91 88 8079 8811

Kammanahalli
123, Kammanahalli Main Road, St. Thomas Town Post, Bangalore 560084
+91 80 2542 6296
+91 88 8079 8811

Indira Nagar
No.38, CMH Road, 2nd stage, Indira Nagar, Bangalore 560038
+91 80 4152 1525
+91 88 8079 8811

Silk Board
Bommanahalli Signal, Roopna Agrahara, Hosur Road, Bangalore 560068
+91 80 6012 3405
+91 88 8079 8811

View More Information...

Customer satisfaction rating
24%
Complaints
921
Pending
0
Resolved
215
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 10:00 am - 09:00 pm
Tue 10:00 am - 09:00 pm
Wed 10:00 am - 09:00 pm
Thu 10:00 am - 09:00 pm
Fri 10:00 am - 09:00 pm
Sat 10:00 am - 09:00 pm
Sun 10:00 am - 09:00 pm

RoyalOak Furniture Complaints & Reviews

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R
Oct 17, 2020
Singapore, Singapore
Very bad customer service from royal oak Thiruvananthapuram.. the behavior of staff was very irritating. Because of this behavior...
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V
Oct 17, 2020
Istanbul, Turkey
We got delivery on 9th October for order #ROY0071733 and still, no one has come for installation.
We reached out to support multiple times via email, chats and WhatsApp.
Still, there is no satisfactory effort made to resolve our issue. We requested for an escalation and the support representative abandoned us on the chat.
Incomplete installation since 8 days of delivery #ROY0071733

Complaint Status


[Oct 17, 2020] RoyalOak Furniture customer support has been notified about the posted complaint.

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    K
    Oct 16, 2020
    Hounslow, United Kingdom
    Order Number : ROY0070598
    I had ordered a 3 seater sofa from the Royal Oak website. It was supposed to be delivered on 13th Oct, 2020. Since the last 4 days, I am seeing the status as out for delivery. I have still not received my sofa and I am not getting any update as to where it is. Please help.

    Regards,
    Kuhu

    Complaint Status


    [Oct 16, 2020] RoyalOak Furniture customer support has been notified about the posted complaint.

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      H
      Oct 15, 2020
      Mumbai, Maharashtra
      I had booked Dinning Table + Ward Robe bearing Order ID [protected], the delivery date provided was for 10/15/2020 on for dining...
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      S
      Oct 14, 2020
      Tokyo, Japan
      Royal Oak is falsely promising customer stating that the installation will be done in 72hrs, once the product is delivered....
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      K
      Oct 13, 2020
      Bengaluru, Karnataka
      I am very disappointed to have purchased the Study Desk from Royal Oak .This item was delivered on 11th May 2020 during Lockdown....
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      P
      Oct 12, 2020
      Tokyo, Japan
      I ordered office chair online through there company website on 30th of september, and immediately engaged customer support...
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      D
      Oct 10, 2020
      Tokyo, Japan
      All the employees of Bannerghatta showroom are cheats Mohan is basically a goon who says do what you want we can't help you or won't help you. Murali, prasad act like they are busier than the pm but they are busy giving reasons. 4 tech visits and still they can't fix the problem and they can't own that they gave a faulty product. Instead of doing that they say this.

      Complaint Status


      [Oct 10, 2020] RoyalOak Furniture customer support has been notified about the posted complaint.
      no responsible person in the company to give an update on the order Order # ROY0073861
      Placed on Wed, 07 Oct 2020. After sales service is important but this shows us the people how they are working and the company standards.

      Not yet all happy how the people response and the contact numbers in online no one will answer the call may be this is my last order with royaloa kcompany.

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        V
        Oct 9, 2020
        Singapore, Singapore
        HI,

        I have ordered the Lazer chair from Royal Oak and they have delivered me the Damaged product, I have calling for Warehouse and concerned support team from One month no one are taking the request to repair the damaged team.
        Highly un professional response from the team never expected this.

        I have paid 10000 from my hard earned money for your damaged product and now you are causing me mental trauma by not responding to my query.

        Complaint Status


        [Oct 09, 2020] RoyalOak Furniture customer support has been notified about the posted complaint.

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          R
          Oct 9, 2020
          Tokyo, Japan
          I have purchased a shoe rack which was delivered 8 days back but installation not done yet. They said it will be done within...
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          J
          Oct 7, 2020
          Singapore, Singapore
          The order details say that i will get the chair delivered by october 4th, 2020. I haven't received any order. I'm continuously following up on email, watsapp. No response. I am buying this chair for my posture health issues. Delaying this is worsening my situation.
          online order: roy0071797. royaloak berry office chair with steel chrome finish

          Complaint Status


          [Oct 08, 2020] RoyalOak Furniture customer support has been notified about the posted complaint.

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            V
            Oct 7, 2020
            Singapore, Singapore
            I had placed order roy0066016 in royaloak. India.com on 5th sep2020 and it has been more than a month now.

            Initially...
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            O
            Oct 6, 2020
            Singapore, Singapore
            I placed order#ROY0069712 on 18 sep, 2020 and got the order with delivery date as 3rd october. But today is 6-oct-2020 but...
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            R
            Oct 6, 2020
            Marseille 01, France
            The above consignment is not delivered as per timeliness with no information on status. After several follow up with your...
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            M
            Oct 6, 2020
            Singapore, Singapore
            Dear Team,

            My name is Murtuza Zakiuddin. I am a regular customer of Royal Oak for last few years. Recently...
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            P
            Oct 5, 2020
            Hounslow, United Kingdom
            Last 15 days I am waiting for the complaint to get resolved from Royal Oak but no one is bothered.i am tired sending emails...
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            O
            Oct 4, 2020
            Singapore, Singapore
            Order was booked 15 days ago and schedule delivery date was on first week of october, 2020 but still there is no communication from their end. Sent mail to online help as well as contacted via chat even whatsapp is not responding about the status of the shipment. Order#ROY0069712. Kindly check if shipment cannot be delivered then please refund my money

            Complaint Status


            [Oct 04, 2020] RoyalOak Furniture customer support has been notified about the posted complaint.
            Sending reminder mail via chat and whatsapp and even chat via zendesk no one knows about the order. They are telling to contact customer care via email and whatsapp but there is no proper response.ki ndly revert

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              P
              Oct 3, 2020
              Singapore, Singapore
              Royal oak took my order on 09 sep for 15000. There has been not a single notification sent and communication from them. No one replies on WhatsApp chat, email and no one calls for any information. My money is stuck and there is no help at all.
              Please help Order id ROY0067173
              Irresponsible service from Royal oak

              Complaint Status


              [Oct 05, 2020] RoyalOak Furniture customer support has been notified about the posted complaint.

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                N
                Oct 2, 2020
                Bengaluru, Karnataka
                Hello,

                I bought a computer chair from RoyalOak Furnitures in June but within couple of months the cracks emerged...
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                L
                Oct 1, 2020
                London, United Kingdom
                Hi Team,
                I placed order on 13-Sep-20, Order Number: ROY0068194. Delivery date was promised for 30-Sep-20. Item is...
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