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Royal Sundaram General Insurance Complaints & Reviews

3.4
Last updated Aug 20, 2023
Complaints 241
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155
Unresolved
86
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Royal Sundaram General Insurance
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Royal Sundaram General Insurance Phone Numbers

Toll free
1860 425 0000
14
24
Phone
+91 44 7117 7117
15
22
Fax
+91 44 7113 7114

Royal Sundaram General Insurance Website

Royal Sundaram General Insurance Head Office Address

Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -
Chennai
Chennai District
Tamil Nadu
India
600097

Royal Sundaram General Insurance reviews & complaints page 3

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N
from Dehra Dun, Uttarakhand
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claim nhi d rhe h preshan kiya hua h

Address:167/1 sukhdev nagar roorkee, Haridwar, Uttarakhand, 247667

Mera naam pratik chaudhary h maine 10july2019 ko insurance renew kraya tha 24august2019 ko meri car vitara breeza uk17h7700 ka accident ho gya tha jiske karan car damage ho gyi maine claim k liye company ko sare document k sth request ki lakin mjhe claim nhi dia or bht preshan kia jara h torcher kia jara h m bht jada depression m aagya hu kripa meri help kre.. Car ka policy number vpc[protected]....
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M
MundhraRamesh
from Surat, Gujarat
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I am complaining for fraud case

Address:Dulchasar bikaner rajsthan, Bikaner, Rajasthan, 331811

Satyendra kumar pichle 20 din se mere baat nhi hai rahe hai... Mujhe mara refund nhi mil raha hai... Main humesa satyemdra kumar ke diye huee numbar pe call krta hu bt koi unki mere se baat nhi karwate hai... Main ab choungumair adaalat me case fill kar raha hu... Mere se cheatting kar ke paise le liye hai or mujhe mere paise wapas nhi kar rahe hai......
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B
bhuvan smj reddy
from Hyderabad, Telangana
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policy issued and canceled without any information

Address:Krishna, Andhra Pradesh, 521101

I opted for porting my parents policy to royal sundaram and paid amount on 23rd aug 2019.

There guys were on toes till they sell then they are laid back and we need to run behind them for support.

They told home visit for health check possible before sales as long as we are comfortable paying 300/- and later they simply ignored that promise and insisted my parents to visit a diagnostic clinic which is 21 kms...
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D
D.DESHAKUMAR
from Delhi, Delhi
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stolen my cash from my credit card

Address:C/O MISS U, NO 4/13 CHURCH STREET, C PALLAVARAM, Chennai, Tamil Nadu, 600043

Without my knowledge Royal sundharam insurance looting my money for 2 years...

I am DESHAKUMAR D

accidentally I noticed my sbi credt card statement and I noticed that Royal Sundharam Insurance has taken my money on 14th July 2019 Rs.5771 and 17th of July 2019 Rs.3809.

In 2017 I took Royal Sundharam Insurance using my sbi card...from that date they saved my card data and using it continuously in...
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D
DivyaSaravanan
from Chennai, Tamil Nadu
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reg: two wheeler insurance payment

Address:NO.11 DIVYA ILLAM PERUMAL KOIL STREET ORAGADAM, 600053

Dear sir,

I have purchased royal sundaram general new two wheeler insurance. I have done payment thru upi - qr scan sum of rs.970/- via policy bazzar.com
In my bank the amount was debited but still now i didn't get any soft copy for my said policy
I have attached my bank statement

Please kindly do the needful for the same

Waiting for your reply...
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G
GerryS.
from Chandigarh, Chandigarh
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regarding policy cancelation

Address:Phase 2, Seector 54, Mohali, 160055

Hi,

I am gagandeep singh, i got a policies from royal sundaram. I personally asking to everyone please don’t brought any kind of policy from royal sundaram. This is a very cheap & # system. They are doing so many calls for creating trap to catch the customers once the customer will come then they will come at their own character.

I brought two policies one is life policy and other one is health policy....
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A
Akshaytawar
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

work done in my car through insurance and by company

Address:Vsdodata, Vadodara, Gujarat, 390011

My car no. Mp45c1049
My name dharmendra tawar
Mirror is not given in insurance after having zero depth insurance the value of insurance is 85, 000 liability and i have been charged rs/-11, 089 which is not matching in zerodepth insurance. As i checked personally according to list given from showroom not all parts installed. My work done at makarpura kataria workshop vadoadara. So i need that installed side glass mirror in any...
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R
Raju29india
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour done by ghotala

Address:Nokha, 334803

Respected sir /madam
My self rajkumar dharnia owner of a tata authorised workshop. Running this particulr business from last years.
In rajasthan bikaner.
I want to state that your staff mr. Ghitala who is in claims department is harashing ur from last 6 months sir.
This is not only a matter of a single vehicle his daily practice to make costumer dissatisfied and making there claims fault.
I an requesting...
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S
sharm36
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health insurance card and document not sended

Address:K-315 ROOM NO-5 STREET NO-4 MAHIPALPUR NEW DELHI, New Delhi, Delhi, 110037

Hello Sir
I bought health insurers from Royal Sundaram reference with sbi credit card agent code- AG004228
policy number- HSAA[protected]
DATE OF PURCHASE[protected]
I ma facing issue from the day one still not recived any physical document and cashless card also and i am trying to take followup with royal sundram team but they were give fake commitment last 2 months your card will be disptch next 7 days i have...
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P
prabu0405
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no. 1 fraud company

Address:600117

Sales executive called me for my two wheeler renewal i asked 2 year plan he told me rs.850 per month for two year total rs. 1700, and same am transferred amount. But till now insurance copy not given. After i raised complain he called me and told that 2 year plan not available asking to take one year or three year. I said please return my money but not credited in my account....
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A
amrutham
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the customer care number is dysfunctional

Address:670631

I am a returning customer to royal sundaram for car insurance. Sorry to tell that customer care contact number[protected] is out of service when i tried for almost 10 times on 16-may 2019. This has happened almost two weeks back also. Later i have also complained about this to one of the insurance advisor who called me to confirm my renewal. I haven't yet renewed the policy. But i would do so only if you are awailable on your customer...
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V
vishal.diablo
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forcing insured to put his life in danger

Address:House Number - 1461, Sector - 1, Rohtak, Haryana, 124001

My car chevrolet cruze bearing reg. No. Hr72a5993, policy no. Vpb[protected] comprehensive, met with an accident late night on 10th march 2019.

Both the airbags got deployed and front left of car was damaged.

I informed on r. S. Claim no.[protected] of the accident and vehicle was towed to nearby chevrolet service center on 11th march 2019, morning.

All the related documents, fir copy, dl,...
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D
dayashankar jaiswal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

premium cheque

Address:B/3, H Block, MIDC pimpri, Pune, Maharashtra, 411018

We had paid the renewal premium vide chq. No.108804 dated 20/4/2019 drawn on dena bank, pimpri branch pune for my policies nos. Mig[protected], mig[protected]., mig[protected]. The above cheque was returned unpaid because the cheque number entered by your person was 108004 instead of 108804. We request you please represent the same cheque once again....
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J
Jagdish Kumar Annam
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding auto money debiting

Address:7-11/g4 , siri homes apartment , peerzadiguda, Hyderabad, Telangana, 500072

Hello team, i have never joined in royal sundaram policy. It is linked with sbi credit card and automatically is debiting rs 6009 from the account with out any information. When i raised complaint on this issue. They said they can refund only 1 year policy refund not responsible for before years. Mobile no. [protected], avenugopal. Date of incident : 14th march, 2018. Requesting for refund....
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J
JAK Braces
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong information provided by company

Address:400049

I have taken royal sundaram lifeline supreme family floater policy for 3 years tenure. Me and my husband are covered under this. Before buying policy i have asked mamy time to royal sundaram representative that i ll be soon delivering baby and i would like to add her in our family floater policy after her birth. Representative said yes u can add her in ur policy, once ur baby is born u send us her documents we ll add her immediately to ur...
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A
Ankita Gogia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denied post hospitalization claim

Address:Rider House, Plot No : 136, Sector 44, Gurugram, Haryana 122002, New Delhi, Delhi, 110006

I was admitted in hospital on 4th December(Policy No. HSAA[protected] &(Settlement of claim number: IH18004424CSL01) for major abscess surgery which required daily twice dressing and it was not possible to visit hospital daily for dressing because i was on bed ridden and could not walk. So we appointed doctor for daily visit at home which was way too expensive but as i was medically covered, i knew that it will be reimbursed according to...
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H
Happy chandel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashless claim denied

Address:Badarpur border, New Delhi, Delhi, 110044

As on 19 april my father was admitted in apollo hospital due to pneumonia cold cough headache and chest pain on an emergency basis doctor said to admissions and when i claim for cashless claim the royal sundram denied as they said for this hospitalisation not necessary as he was too much serious that time and pollo hospital doctor said for admission how can they denied and after i send all the doctor prescription to them then also denied...
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S
Sumit Chutani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health policy

Address:New Delhi, Delhi, 110044

I bought health policy for me and my mother father through Citi Bank in 2015, now i already paid for 2 years again, suddenly i checked my DOB mentioned wrong in policy, i emailed them for changes before the renewal date. and i got email that changes will be done. after 15 days i sent a reminder and got email changes cant be done, i said cancel only my mother policy and me and my father will be continue. they cancelled complete policy and...
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K. G. Sharma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding issuance of fresh policy

Address:New Delhi, Delhi, 110033
Website:Not any

Dear sir/madam,

This is the limit of carelessness. Your staff of customercare is very very careless. Three (3) times, i have received the car policy with worng dob and not endoressed cng kit.

Please note that inspection in respect of my car no. Dl2cam9950 was done on 13.12.2018 and photographs of the car as well as cng kit was duly taken in respect of my car policy no. Is vpb[protected] dated november 19,...
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C
CustomerofRoyalsundaram
from Kizhake Chalakudi, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud - giving false promises

Address:Chennai, Tamil Nadu, 600002
Website:www.royalsundaram.in

In 2017 SBI customer executive called me for Royal Sundaram insurance policy and I had a conversation with Nirmala executive from Royal Sundaram stating that, your amount will be refunded after 1 yr if you don't want to continue. But now while i am asking they have not told like that and amount cant be refunded, you can see in the teams & conditions.But while talking she explained me the policy in such way that the amount will be refunded...
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